Related
im looking for someone to direct me to a place where i can get parts for my Wizard..
I dropped my phone the other day, and the power button seems to have broken off the circuit board, this has happened before as well i just resoldered itmyself, but it has come to the point where the leads are about to fall off the switch..
And recently i also ended up breaking the rocker switch thats required to adjust volume on the phone and the speaker.
I need a place to get those 2 switches.. anyone have any idea where to look!!
thought about a new phone, but i just cant live without a touch screen and keyboard now i want my wizard back up and working
Thanks
First...help save my phone is the LAST thing you want to type if you want help. We will post simply to tell you to read the damned stickies. I am assuming then, that your phone was not insured. If it was in fact insured, it probably can be replaced using insurance, or I'd suggest ebay or craig's list. Good luck finding parts.
whoa sorry man.. i was just having a little fun.. didn't mean to be demanding there or anything..
I did have a look in some of the stickies, and faqs infact i posted in the buy sell trade broken thread too.. i thought id just ask again if anyone has had any luck buying parts from other sources..
Yes it is not insured..
and HTC america doesnt seem to have the parts.
that's all no need to get angry.. i apologize for my topic
I apologize...I was not angry, I simply was trying to say that we get so many "help..." threads, that often they get passed over, or looked at simply for us to say RTF stickies. I think you will get a better chance of help for parts if you topic'd it as such.
I still think that barring the busted wiz thread, ebay or craig's list would be your best bet. Also, you may check HoFo...they used to have a thread for folks selling busted devices.
oh ok... sorry about that then
yeah ive ben making the nightly rounds on hofo, craigs rfd, ebay not much luck the ones people are selling are working condition lol and a good chunk of change. I guess ill keep scouring.. if i find nothing i might just head over to a few small electronic shops and se if i can find a different switch to replace it with..
honeslty i was checking out a few other phones, and for those on a budget, feature wise you just cant beat the wizard. i dont think i could ever go back to a non touch screen phone.
Hello.
The MicroUSB platform on the main-board of my HTC HD2, is broken. So I can't charge the phone nor transfer files.
I disassembled the phone and I need a new main-board now. The part number is 76H03923-XXM.
Where can I buy this part? I've contacted HTC a week ago, but still no answer.
If anyone have this part for sale, please contact me. Or if anyone have a broken HD2 (maybe broken screen), and wants to sell it then don't hesitate to contact me.
Metoo
mooooooa said:
Hello.
The MicroUSB platform on the main-board of my HTC HD2, is broken. So I can't charge the phone nor transfer files.
I disassembled the phone and I need a new main-board now. The part number is 76H03923-XXM.
Where can I buy this part? I've contacted HTC a week ago, but still no answer.
If anyone have this part for sale, please contact me. Or if anyone have a broken HD2 (maybe broken screen), and wants to sell it then don't hesitate to contact me.
Click to expand...
Click to collapse
Damn so it seams it wasn't only me that happend that. So did i broke my USG port and my phone does not charge. Plus went to the official reparement and they do not want to take responsability for it. They came with the vague excuse of "mainboard defect not covered by the warranty".
They showed me a photo of the board and as they saying my phone has humitty there for not there responsability...
I also wanted to buy a mainboard for my phone but i've searched everywhere and no luck.
Ahmun_Ra said:
Damn so it seams it wasn't only me that happend that. So did i broke my USG port and my phone does not charge. Plus went to the official reparement and they do not want to take responsability for it. They came with the vague excuse of "mainboard defect not covered by the warranty".
They showed me a photo of the board and as they saying my phone has humitty there for not there responsability...
I also wanted to buy a mainboard for my phone but i've searched everywhere and no luck.
Click to expand...
Click to collapse
To begin with, I sent mine for repair too. HTC wont take the responsibility for the phones broken USB port. They only sent me this picture showing the broken USB.
I haven't treated my phone bad, so i was very disagree with their decision. But they only gave me a link to the Danish court of appeal.
- So, what have you done now? Bought a new phone?
It's sad
mooooooa said:
To begin with, I sent mine for repair too. HTC wont take the responsibility for the phones broken USB port. They only sent me this picture showing the broken USB.
I haven't treated my phone bad, so i was very disagree with their decision. But they only gave me a link to the Danish court of appeal.
- So, what have you done now? Bought a new phone?
Click to expand...
Click to collapse
To me they came with the lane excuse of humitity in the board. I see that everything is a good excuse not to take responsability for theye'r crappy materials...
I've always been afraid of something like this happening. That's why as soon as I found out powermat made wireless charging for the HD2 I ordered it. It really sucks for everything to depend on one little port.
You might try this solution for now and just use wifi to transfer files. It makes flashing tough but at least it'll be working, and you can take your time looking for a new board.
http://www.powermat.com/us/powermat-wireless-charging-station-for-htc-hd2.html
Here's a 10% off coupon code too BZPM10
Try: http://www.mpt-pda.com/
Ahmun_Ra said:
To me they came with the lane excuse of humitity in the board. I see that everything is a good excuse not to take responsability for theye'r crappy materials...
Click to expand...
Click to collapse
I got exactly the same answer. "Humility on the board", it would cost me 550$ for HTC to change the Main-board.
buzz killington -->
I already have seen powermat buy can't buy it. I live in Denmark and they don't ship over here...
xmoo -->
Nothing there
--- For now, i ordered this one; http://www.dealextreme.com/details.dx/sku.40593... So i can charge the battery external.
mooooooa said:
I got exactly the same answer. "Humility on the board", it would cost me 550$ for HTC to change the Main-board.
buzz killington -->
I already have seen powermat buy can't buy it. I live in Denmark and they don't ship over here...
xmoo -->
Nothing there
--- For now, i ordered this one; http://www.dealextreme.com/details.dx/sku.40593... So i can charge the battery external.
Click to expand...
Click to collapse
Damn $550? Thats a new phone... They asked me €180 and i though they were crasy lolol. The 2nd battery n the charger for it i have one what really needed is something to replace the USB connection...
Try : http://www.globaldirectparts.com/HTC-HD2-Replacement-Repair-Parts-s/6112.htm
Can ask them on the part# for them to search.
Similar problem here. The Micro USB doesn't get inserted properly, seems like it's sticking out a mm too much, resulting in a very bad connection, whereas a few month ago the micro usb would stick in completely.
It now only charges, transfering content with a pc isn't possible anymore.
My thoughts were: if I buy a cradle, chances are that it would connect better due to the gravity (don't laugh ). Today I received the cradle but no result. It only charges, and I have a feeling the charging will stop in the near future.
I have the HTC HD2 for exactly two years and I found it very frustrating being confronted with what is in my thought a construction problem.
I've seen the link for dealxtreme, the external loader, but the comment posted below it, doesn't really encourage me to buy the item (high temperature)
Any other thoughts would be appreciated.
If you know anyone that can solder. They can detach it, and re solder it back onto the main-board. Shouldn't be too hard. I think? Should be possible.
Might help out some of you who have the same issues like I did. I used a toothpick to remove dust from the micro usb port. Although the connector still doesn't fit entirely, I now am able to transfer files again to my phone using the cable. Connenction still isn't that good, but might help.
htc broken port
Dear all. If you experience problems with changing your connector i can help.I have the equipment and will do the job for 20$ only (the price includes the brand new connector) Only problem is that you must ship it to Bulgaria so i can do the job. If anyone is interested can pm me.
AW
mobile shop
thank you
Is there a way to change the partition size witout USB?
EDIT: Is it possible to feed the power directly to the battery connector, and if so how? I could solder a simple circuit if this would be necessary to use a USB adapter as power source
Micro-USB
How can I change myself my micro-usb (for HTC HD2) . Are there a tutorial ? or any videos ? Where could I find all accessories and components required for the repair?
I think the accessories will cost more than a new HD2... I think you can´t do it by yourself because its to tiny
Bad idea!
Kelvir said:
How can I change myself my micro-usb (for HTC HD2) . Are there a tutorial ? or any videos ? Where could I find all accessories and components required for the repair?
Click to expand...
Click to collapse
If you're not a master of soldering, don't even think to!
Any "Masters of Soldering" out there? I would pay for it...
i6amokk doesn´t answer to my PM
EDIT: I bought a second HD2 with damged, but working screen... Now I change the Mainboard, that I have a completly OK HD2 an one with damaged Screen and broken USB. Now how can I stabilize the USB Port to prevent that the new Mainboard get broken too?
And i6amokk anserwed, I sent him Pictures but I,ve not much hope, because the top Layer of the MB is damaged...
My big bulky phone with the big bulky extended battery dropped to the floor as I got up from my chair, not realising that the usb cord had decided to entangle me. Next thing I know, my precious hd2 is lying on the floor, screen faced down, and the usb cord "ripped".
Everything seemed to be working fine, but when I tried plugging it into my dock, it wouldn't charge, so I tried holding it at angles - it worked, but whenever i let go, it would stop charging.
Does anyone know how to fix this without having to take the whole thing apart?
Sorry friend but you will have to take the phone apart to fix this problem. Might even have to replacecthe mainbosrd as the USB port is attachedcto the mainboard and can not be replaced seperately.
T-Macgnolia said:
Sorry friend but you will have to take the phone apart to fix this problem. Might even have to replacecthe mainbosrd as the USB port is attachedcto the mainboard and can not be replaced seperately.
Click to expand...
Click to collapse
I was really hoping not to hear that .... but ty for the reply, I'm just going to go to the side and sob for a bit because I can't afford to get mobo replaced, I can't afford much right nw.
As a temporary solution you could buy a wall charger and an extra battery off ebay for a couple of bucks, changing and charging batteries on the go works for me!
Sent from my HD2 with WP7 using XDA Windows Phone 7 App
se1988 said:
As a temporary solution you could buy a wall charger and an extra battery off ebay for a couple of bucks, changing and charging batteries on the go works for me!
Sent from my HD2 with WP7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
ty, but I'm worried that it'll get worse in the long term (long being anything over a couple of days), ie. completely stop working, and data transfer? I'd have to use wireless adb to do transferring.
Is it still under warranty? You might get lucky
Sent from my HD2 with WP7 using XDA Windows Phone 7 App
se1988 said:
Is it still under warranty? You might get lucky
Sent from my HD2 with WP7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I looked at the warranty terms and conditions, and it says that anything that has to do with the usb port area will not be considered as being part of the warranty, and I don't have the receipt because I got it 2nd hand. :'(
it could be fixed, but the port must be resoldered to the motherboard. In case some circuit tracks were broken in the incident, they will have to be remade, a good service center could handle it.
Most of them aren't too fond of using real electronic measurements and algorithms in order to track corresponding usb port pins to various points on the motherboard but it's not impossible. If my hd2 would have been damaged in this way i won't hesitate to crack it open and get my hands dirty
If I wanted to, how much do you think I'd be able to sell it for? Thinking of selling it, and mybe getting a used tmous, if I can afford it.
I've managed to find some tmous on sale, so, what do you guys reckon I could sell mine for?
When I broke my first LEO512 by thinking I could repair it, I took the individual components (Case, chassis, motherboard) out and sold them on ebay. I got about £119 in total for it all
You could always sell it for full price and let the buyer find out themselves what's wrong with it.
Sent from my HTC Vision using XDA App
Skellyyy said:
You could always sell it for full price and let the buyer find out themselves what's wrong with it.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
lol.. sry mate, but I don't want to cheat anyone. I might try the marketplace as well then.
aiden120000 said:
When I broke my first LEO512 by thinking I could repair it, I took the individual components (Case, chassis, motherboard) out and sold them on ebay. I got about £119 in total for it all
Click to expand...
Click to collapse
Great suggestion. This is what I would do.
se1988 said:
Great suggestion. This is what I would do.
Click to expand...
Click to collapse
I'm just too scared that I'll mess it up and just make it even worse, thinking of selling it, getting what I can for it, and getting another second hand.
I have this problem my micro usb port has completely broke, and the circuit lines on the mother board are screwed up, HTC will not touch it
gone the route of a wall charger for now came with another battery for £8 delivered so im happy i can still use my phone, while looking on Evilbay for a new hd2
facdemol said:
it could be fixed, but the port must be resoldered to the motherboard. In case some circuit tracks were broken in the incident, they will have to be remade, a good service center could handle it.
Most of them aren't too fond of using real electronic measurements and algorithms in order to track corresponding usb port pins to various points on the motherboard but it's not impossible. If my hd2 would have been damaged in this way i won't hesitate to crack it open and get my hands dirty
Click to expand...
Click to collapse
Finally had the courage to open it, and as you said, the connections are more or less broken off, and I've got shaky hands (without nerves) and can't handle soldering it, so I'm thinking of patching it up with some blue tack
T-Macgnolia said:
Sorry friend but you will have to take the phone apart to fix this problem. Might even have to replacecthe mainbosrd as the USB port is attachedcto the mainboard and can not be replaced seperately.
Click to expand...
Click to collapse
hi T-macgnolia ....(dont take this as an argument... just curious ) i just saw a replacement micro usb port for hd2 on ebay.... so is that usb port on ebay just to fool us or can it actually be replaced
Ok, short story - nt gnna work, does anyone have the bottom part of the motherboard up for sale?
Just got even better, looks like the lcd's broken now
Hey guys so my EVO has been my daily driver since the day it came out, haven't had any problems and been loving it since.
Recently i purchased an extended battery to hopefully increase the amount of time i have to leave the phone charging. When i switched to the new battery i didn't notice much difference, even conditioned the battery perfectly as well.
So my next step i installed a SBC kernel to see if that may help, well the only thing i can think is that i got lazy and somehow left my phone on with the SBC kernel and now it has messed up the phone.
PROBLEM:
Phone will not accept charge via USB, OEM or Aftermarket charger. The only way for me to use my phone is to charge a battery with an external charger and then just keep switching them out.
So i believe this may be caused by using the SBC kernel but can't be sure (the phone is a bit old and beat up), but i want to revert everything back to stock so i can take it to the Sprint store and see if they will just swap me with another EVO so i don't have any phone downtime. I know worst case scenario i can order another one through insurance but i don't want to spend the $100 deductible if i don't have to.
What is the best way to revert completely back to stock and hopefully make it so at the Sprint store they can't tell that i used a custom rom and kernel?
I created a NAND backup of my current install and was just going to remove the sd card when i go to the Sprint store so i can at least have a backup.
I found these stock roms:
http://forum.ppcgeeks.com/cdma-htc-evo-4g-development/121961-sprint-htc-evo-4g-shipped-roms.html
But can't seem to find any stock kernels except this thread on XDA:
Stock Kernel - xda-developers
Anybody know where i can download the stock kernel?
I also found this thread on XDA with document from a Sprint forum saying that they will accept rooted phones?:
xda-developers - View Single Post - Sprint returns
So my question really comes down to, should i just worry about flashing the stock kernel and rom and then just bring it to a Sprint store?
Anybody got any feedback that has done this before or can point me in the right direction? I want to try and stop by the store today to see what we can get done, have a big week of work ahead of me and don't need any phone downtime.
I also found this thread:
http://forum.xda-developers.com/showthread.php?t=812030
But is that still viable if they are accepting rooted phones and since it is a bit dated? Should i just print out that thread from a forum to bring to sprint store in case they give me problems?
Thanks guys!
I would revert to stock just in case, especially if they can link the kernel to your issue.
Question, you said it won't accept a charge, is that just for the aftermarket battery or the stock too?
Does the USB port function at all?
Because it sounds like it could just be a USB failure.
http://www.megaupload.com/?d=MUSAURP7
Take that file and rename it PC36IMG.zip and boot into your bootloader and approve the update.
That will return it to complete stock. [Kernel, radio, ROM etc]
If you used unrevoked you need to flash this .zip first.
http://downloads.unrevoked.com/forever/current/unrevoked-forever-son.zip
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
TripFlex said:
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
Click to expand...
Click to collapse
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
mattykinsx said:
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
Click to expand...
Click to collapse
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
TripFlex said:
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
Click to expand...
Click to collapse
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
mattykinsx said:
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
Click to expand...
Click to collapse
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
TripFlex said:
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
Click to expand...
Click to collapse
You have s-on so you're not rooted so you can take it into the store.
mattykinsx said:
You have s-on so you're not rooted so you can take it into the store.
Click to expand...
Click to collapse
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
TripFlex said:
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
Click to expand...
Click to collapse
Oh you flashed the s-on .zip, sorry there's so much goddamn trolling around here that you can't help but get caught up in it.
Here's a list of the RUUs.
http://forum.xda-developers.com/showthread.php?t=884060
The .zip are the one that you change to PC36IMG.zip
If you do one of the two top ones you will not be able to re-root the phone later.
[Might not matter if they are replacing it anyway]
Ok great, let me give it a try, thanks for all your help and quick replies!
Okay she's at the store now sitting in that long ass line of phones that need repaired...sometimes it's hard to explain to the sprint people you know what the problem probably is without giving away too much information.
Either way i took the forum printout with me just in case...
BUT they told me they only have (1) evo in stock (obviously besides the ones for sale) and there are 3 other evo's in front of me needing repair (software hopefully).
So as i sat there for a good 30 minutes waiting to give my phone to someone i looked through all the phones they have out now.
Been with Sprint for over 5 years now and the only real upgrade they gave me was the EVO from the TP2 because of how much i complained and complained and complained until they finally gave me one.
I don't have any problems with my EVO, but i use my phone for work and not having it for a day almost makes me feel paralyzed (should not have given old phones to friends, ugh).
What do you think the chances are of them just giving me another phone they have in stock? I'm not too concerned with what it is right now as i just need something to hold me over until i buy another one, but i've had my fun with my EVO and they have plenty of other phones that cost just about the same thing.
I know this question is hard to answer, but if they tell me they have to order the EVO you think if i complain enough they will just give me another phone instead? Maybe i can call Sprint before i head back to the store and see if they can work something out for me?
I'm not saying i want them to give me the phone that cost $200 after rebate as the EVO is now only 99, but if i pay the difference would they? Anybody had this work before?
Hopefully they can just repair my EVO or give me another one, i'm just trying to figure out the best way to do this without having to buy the damn phone at retail cost then return it when my EVO gets in, cut up all my credit cards years ago and thinking about it now just makes me want to cry since i really need one now...ugh..hellp!
Does anybody also know if their business plans have any type of SLA for phones? I would pay $15 a month instead of $8 just to know i can walk into a store and they would give me another of the same or something comparable just so i dont have to go without a phone??
Thanks, i'll let you know how it goes today!
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
TripFlex said:
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
Click to expand...
Click to collapse
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
mattykinsx said:
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
Click to expand...
Click to collapse
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
TripFlex said:
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
Click to expand...
Click to collapse
Glad it worked out for you.
You're welcome.
mattykinsx said:
Glad it worked out for you.
You're welcome.
Click to expand...
Click to collapse
Do you know of a way to root the phone without having USB? Since i'm going to keep this phone i want to try and fix it myself now but USB doesn't work in order to root it again haha
So now that i'm going to keep the phone i guess i need to bring it back to a rootable state...and since i flashed the newest ROM im guessing i can't do that yet, eh?
No, android 2.3.3 is not rootable for the Evo yet
Only a few days later and here's a wonderful thread that worked perfectly for me:
http://forum.xda-developers.com/showthread.php?t=1218386
Rooting was even easier than before!
Now i can finally use Synergy which is very exciting...i'm also going to try that usb trick and see if i can fix my original EVO, maybe use it for dev or something.
I'll have to take pictures later when I get home so you all can have a better understanding of my problem.
My power button stopped working two days ago (no click or reaction when pressed). I never filled out any of my warranty things & I have no idea what my serial number is. So any who, I opened up my tablet and carefully disconnected the battery and all necessary connectors so that I could see what was causing the button issue. Turns out, the power button switch had disconnected from the circuit board.
I went and bought a soldering iron but after a few attempts I realized that I was going to have to go a different route. The chip itself has five connections to the board and these connections are under the chip itself. What is the best way for me to reconnect this chip to the board? I'm thinking of purchasing some thermal adhesive and seeing if that does the trick since without this part I'm looking at a large paperweight. Any suggestions?
I'd like to help, but without seeing how it actually is I'm having trouble with that. And I don't feel comfortable opening my tablet without a good reason.
Could you perhaps supply a few pictures?
WereCatf said:
I'd like to help, but without seeing how it actually is I'm having trouble with that. And I don't feel comfortable opening my tablet without a good reason.
Could you perhaps supply a few pictures?
Click to expand...
Click to collapse
Added two pictures, sorry if they're not clear enough. The whole thing is pretty much trash unless I'm able to repair this or get it to someone that can. People should be aware when they push their power button super hard - doesn't have anything keeping the chip firming in place.
Jigga0o7 said:
I'm thinking of purchasing some thermal adhesive and seeing if that does the trick since without this part I'm looking at a large paperweight. Any suggestions?
Click to expand...
Click to collapse
Thermal adhesive might not be the best idea. It's primarily meant for conducting heat, and thus it seems most thermal adhesives are somewhat electrically conductive. In other words you could possibly create a short and fry something.
In theory I agree that using something glue-like substance would be the easiest way to go, but you need to find something that is not electrically conductive in the least and when it dries/cools down that it hard. If it becomes a soft blob you'll find you're still having issues with the switch staying down and connected.
I'd personally still go with soldering it down and then applying something to ensure it stays there, but you'd need a very tiny soldering iron -- like e.g. one used by clocksmiths -- and steady hands. And preferably some experience with soldering something so small.
Your eleven digit serial # is inside the cover of the sd card door, a one year warranty is on all acer tablet, if they cannot fix it they would have given you a new one from the place of purches mine would be staples, i call acer usa all the time, i call today and ask if the 500 will get ICS the answer was when google release the code they will..
I would suggest soldering it, its the only thing that will hold the switch in place long term. They do make a conductive adhesive for electronic circuit board repair, but it is more for repairing boards, not really for attaching components. It wouldn't be too hard to solder it back on, just get some solder wick and remove all the old solder first, then re-attach the switch with new solder. If you don't feel comfortable doing it, take it to your local TV/Electronic repair shop. Since its already out and all they would have to do is re-solder the switch, it probably wouldn't cost too much to do. Although what the other poster said about returning it to Acer to have them repair it is probably the smartest answer. If it does have a year warranty, then that's what I'd do.
Thanks everyone for the advice. Ill get acer on the horn tomorrow to try and see what's what.
Sent from my HTC Vision using XDA App
I believe once you've opened up your tablet, your Acer warranty is VOID. Sorry.
Any insight as far as how they would know? I called acer last night and was given all the info as far as how to send it back. Hopefully if they notice I did some tinkering, they'll just fix it anyway and bill me or something. I definitely regret panicking about this situation & opening it up when that was totally unnecessary.
Sent from my HTC Vision using XDA App
There should be a tamper-evident seal underneath the MicroSD/SIM compartment door. It rips when you disassemble the tablet. It is a little black square sticker that says something like "Warranty void if broken" (I dunno exactly, I already removed mine completely). It's hard to miss.
heretic said:
There should be a tamper-evident seal underneath the MicroSD/SIM compartment door. It rips when you disassemble the tablet. It is a little black square sticker that says something like "Warranty void if broken" (I dunno exactly, I already removed mine completely). It's hard to miss.
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I couldn't find it, looked for a while. I'm going to be sending mine off today. Hopefully they'll just fix or replace it. If they send it back to me unrepaired it's not the end of the world. I'll just count it as a loss and buy a new tab early next year. Definitely wouldn't be another Acer though; that power button connection isn't nearly as sturdy as it should be.
UPDATE:
I sent my device to the Acer location in Temple, TX and received an email from them this morning that it has been repaired and that I will soon be emailed with a tracking number. Hopefully that's true and not just a template response though.
well for those worried about the power button getting lose my electronics firm have used a hich tech substance called hot glue to hold things in place
Jigga0o7 said:
UPDATE:
I sent my device to the Acer location in Temple, TX and received an email from them this morning that it has been repaired and that I will soon be emailed with a tracking number. Hopefully that's true and not just a template response though.
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Good to hear that.
Did you root,flash any roms on your tablet? I was just wondering because mine has the same problem, power button not working, and may have to send it back to acer for repair. I am a little worried that they would find out that I flashed a rom and would not repair it. Thanks
slow_DC4 said:
Did you root,flash any roms on your tablet? I was just wondering because mine has the same problem, power button not working, and may have to send it back to acer for repair. I am a little worried that they would find out that I flashed a rom and would not repair it. Thanks
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Yep it was modded in every way. Rooted, Thor rom on it etc. Thing is, they probably didn't know any of that until they'd already fixed the power button. I'll report back on Wednesday as to whether or not they actually fixed it or if they replaced it with another.
Jigga0o7 said:
Yep it was modded in every way. Rooted, Thor rom on it etc. Thing is, they probably didn't know any of that until they'd already fixed the power button. I'll report back on Wednesday as to whether or not they actually fixed it or if they replaced it with another.
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Ok, thanks for letting me know, sounds exactly like mine. Have to give the Costco concierge service a call tomorrow to see what they say, whether to send it to acer or get another one through Costco.
slow_DC4 said:
Ok, thanks for letting me know, sounds exactly like mine. Have to give the Costco concierge service a call tomorrow to see what they say, whether to send it to acer or get another one through Costco.
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If I were you, I'd try Costco first. Especially if you're like me in the way that I HAAAAATE having to wait for things to come. They've had it since last Wednesday and I'll be refreshing the fedex tracking website like 100 times per minute looking for updates.
Gonna go pick it up from fedex once I get off work. Will report back as far as the repair status/replacement. If they did repair or replace, that's a very good showing on Acer's end as far as their product support since I opened the unit and had it rooted.
Ok, looking forward to your reply. I called costco and apparently I was past the return period so I have to send it to acer for repair. Just out of curiosity, did they charge you for anything?
Sent from 234 Elm Street