Database Users

TMobile MDA Problem! Help!

Can someone please help me? I just bought a used MDA but it has several problems with it. Here are the problems:
1) The phone has been damaged which causes it to not switch the keyboard light or backlight off at times, and also, when returning from sleep or standby, unit reacts as if the dsown button is being pressed and continues to move down until the d-pad is pressed.
2) Phone depletes both the included battery, the spare battery AND another TESTED AND WORKING MDA battery much faster than normal(1% in 2 minutes or less while idle).
Does anyone have any ideas what could be wrong? Its not Windows because I already updated the version twice and it didnt fix the problem.

BklynHitman88 said:
Can someone please help me? I just bought a used MDA but it has several problems with it. Here are the problems:
1) The phone has been damaged which causes it to not switch the keyboard light or backlight off at times, and also, when returning from sleep or standby, unit reacts as if the dsown button is being pressed and continues to move down until the d-pad is pressed.
2) Phone depletes both the included battery, the spare battery AND another TESTED AND WORKING MDA battery much faster than normal(1% in 2 minutes or less while idle).
Does anyone have any ideas what could be wrong? Its not Windows because I already updated the version twice and it didnt fix the problem.
Click to expand...
Click to collapse
What ROM are you using?
What are your IPL/SPL?
What apps do you have installed?
Do you have your IR, bluetooth, Wi-Fi, or any other battery draining resources turned on?
If you did in fact do a ROM upgrade did you flash to a full carrier rom after your CID unlock prior to flashing to a custom rom?
Does the battery in fact go dead when it hits 0%?
Was your battery at 100% when you did your last flash?
When was the last time you calibrated your battery (let it fully discharge then recharge overnight before using device again)?

OK... I'm no expert but i'll answer these as accurately as possible.
If by ROM you mean windows version... then I just updated to the latest version from TMobile.com
I'm not sure what IPL/SPL is.
No apps are installed.
No WiFi, Bluetooth, etc.
Phone was not unlocked.
Battery has never hit 0% so I'm not sure. Will test that immediately.
Battery was at 65% and charging when last flashed.
Never calibrated the battery.
I'm sorry if any of these details are vague or inaccurate but, as I said, I am new to this. Thanks for any help in advance!!!

Well I'm new to this but I successfully CID and SIM unlocked my phone and now I'm running Titanium V2 (WM6) So I can at least tell you if you updated to the current tmobile rom your running IPL/SPL 2.26 Hope this helps.

BklynHitman88 said:
OK... I'm no expert but i'll answer these as accurately as possible.
If by ROM you mean windows version... then I just updated to the latest version from TMobile.com
I'm not sure what IPL/SPL is.
No apps are installed.
No WiFi, Bluetooth, etc.
Phone was not unlocked.
Battery has never hit 0% so I'm not sure. Will test that immediately.
Battery was at 65% and charging when last flashed.
Never calibrated the battery.
I'm sorry if any of these details are vague or inaccurate but, as I said, I am new to this. Thanks for any help in advance!!!
Click to expand...
Click to collapse
When you turn on the phone do you see a screen that says IPL 2.26 wiht SPL 2.26 right under it? If you don't then you may have a problem. You said you used a rom from T-Mobile.com so you should have the latest released WM5 build from them and this is good provided the flash was 100% successful.
2 things to try for keyboard light and battery drain:
1. Start -> Settings-> Personal -> Buttons -> Backlight tab
toggle this check box. (unchecked should light keyboard after first key press, checked would light keyboard after first key press only if sensor determines not enough light
2. Start -> Settings -> Connections -> Beam
Make sure the Receive all incoming beams box is unchecked. Otherwise your IR will always be on and looking for signals. Most Comm Managers no longer include the button to turn this off/on in Comm Manager. This can be a big cause of battery drain especially if you are moving around active IR signals that your phone can see quite frequently.
Other than that battery life tends to stabilize over time after the battery is calibrated. Of course you can always try a new radio rom as well as the one that comes with the rom you installed might be excessively searching for signal or switching between two competing towers as the signal strengths vary. The best radio for most users regardless of rom is the T-Mobile UK radio 2.19.11 (I am pretty sure there is a link to it in the wiki) You may have to CID unlock or use the shelltool to flash it though.
Probably the biggest bang for the buck is the radio. I would switch to the 2.19 radio, this is most likely your issue (as far as battery life goes) Of course each person's experience is different so you may have to try multiple radios to find which works the best in your particular coverage area.
Hope this helps.

Thanks for all the quick replies. I'll try the battery saving tips ASAP.
Does anyone have any idea why t could be geting stuck in a downward loop every time it wakes up?

Battery issue, very Strange

My device : Imate Jas Jar, see below.
My device was doing soft resets when my applications were going in and out of data contection by different software tools, data connection via Wifi or GPRS.
For example I would open Netfront 3.3, then close it and then device would soft reset. I would turn on wifi, then turn it off, the device would soft reset.
Well all I did was change the (orginial) battery over for a new one and all works fine.
All I cant work out is that the power spikes requires to do connection functions must have been to tough for the battery, hence the battery wearing it self out. I have no idea otherwise.
Any ideas...I dont !

i have the same issue now!
do you confirm that changing the battery solves the problem at 100%?
Thanks.
Bye

Yes.. a new battery did fix it.

Is this right, am I reading one of the first battery issues on a Universal running WM5 as opposed to the other battery issues under WM6?

other strange issue from me :0)
After changing to WM6 my Device( Universal) use to shut down ca. by 30-35% remaining battery reading. After following so many post here I thought my battery is going down.
However just recently for few days I have flash back the original ROM. Now comes the strange issue: After flashing the original ROM I have observed that I could use my device (with same battery) down to 5% reading.
After one week later flash back the WM6 and see there the device shutting down again by 30-35% battery reading.

Bulldog said:
After changing to WM6 my Device( Universal) use to shut down ca. by 30-35% remaining battery reading. After following so many post here I thought my battery is going down.
However just recently for few days I have flash back the original ROM. Now comes the strange issue: After flashing the original ROM I have observed that I could use my device (with same battery) down to 5% reading.
After one week later flash back the WM6 and see there the device shutting down again by 30-35% battery reading.
Click to expand...
Click to collapse
I have always and still do suspected a falwed battery interface driver in WM6 but could not technically reproduce it. This is still a work in progress for me but its good to know that there might be a real problem after all in WM6.

Battery Drain Issue - ROM/Radio/Battery Agnostic

Hey guys,
I'm having a bad battery drain problem with my Touch HD. The phone will drain itself in less than 6hrs, even if it is sitting on a table with all radios turned off, freshly hard-reset, doing absolutely nothing.
Initially I thought it may be an issue with the ROM I was using, but flashing an original HTC ROM didn't help. I thought the radio may be the cause (even though it wasn't in use), but flashing different radios didn't help. I considered the SPL might be the problem, so I reflashed a stock one, didn't help.
I've even tried brand new batteries, but they all drain out like you wouldn't believe. It doesn't matter whether there is a SIM or microSD card in it or not, drain is the same.
What I have noticed is the bottom half of the back gets slightly warm, just sitting on a table doing nothing. This is not something I noticed before this problem began.
Can anyone suggest a solution? Or is it simply defective...

Switch to flight mode and see if drain persists. If it does, then some software must be preventing the device from going to sleep mode.
If you are confident there's no such software installed, might as well be a hardware issue...
If no drain when in flight mode, then you may have wi-fi/BT/wireless connections always on causing this.

I'm almost 100% certain, since it does it on several different ROMs (including stock ones), several different radios, all with the phone in flight mode, all straight after a hard reset. Even so, it shouldn't do it simply connected to the 3G network, an Xperia X1 connected to the same network sitting next to it doesn't experience anywhere near the drain of this thing.

Looks very much like a battery issue..
However have you tried charging it from wall socket rather than USB (USB seems to incompletely charge HD - though it may say 100% battery actually charges up to ~70% only).

spoilt battery?

I had this problem after using videocall only a week after getting the device (this was about 4 weeks ago)
The steps i took (which i got from here) was once the battery went down to 10% I turned off the phone and charged it to full from the power point (not via usb). Then I did the htc troubleshoot test (http://www.htc.com/www/faqs.aspx?p_id=179&cat=80&id=85780) and it seemed fine form then on. But in the tips section in here, its good to discharge and recharge your phone the first week or two you get it, I'm still doing it

Battery issue

I have read some threads about htc devices and their battery- life and behaviour and i didn't really read about the problem i'm having.
The device (topaz) is about 2 weeks old and i'm fairly satisfied with the batteryperformance. Playing with it for about ten minutes would make my battery drop about 5% which is very reasonable.
But lately - speaking of 3 days - i have this weird issue; the battery drains like hell; when i send 1 text message the device can drop 5-6%; which is quite much and absolutely a heavy fall suddenly, compared to what it used to be.
Also, when charging the battery, from 0-70% goes very fast, like about 10 minutes. The other 30% go slow.
I configure the device like this:
- GSM mode
- No wifi
- No bluetooth
- no data connection
System: beam is switched off, data only goes through 'my work network' and band is switched to GSM (which means no 3G - again)
My experience happens when i have no other applications (like GPS) running, and I also have G-light enabled (polling 100ms, mostly 40% backlight, and i have this running since day 1)
I did switch my rom quite often; but I always performed hard-reset and battery calibration afterwards.
installed in current order:
- Touch InCall
- Tomtom navigator
- ageye g-light
- TD2 tools (large cache settings)
- Taskbaricon 6.5.3
- Zenyee disable HTC messaging
Roms used: Dutty R6-R7
Radio: 4.49.25.17, 4.49.25.57

There are some rather aggressively power hungry ROMs and the culprit is mainly Touch flow/HTC sense.
Turn it off for a test and see if there is a difference!

Well, I do experience similar problem. My battery charges for 70% very fast and at 70% it seems to stay forever. (whole night) I haven't done anything to my phone yet. I have it just like it came from T-Mobile. I didn't install any additional application besides sbp backup. I do keep my memory running at around 40% all the time. I have Win6.1 and TF3D on. TF3D is T-Mobile customed, so not sure what manila it is based on.
Please, anybody, do you have other suggestion as what the problem may be?
I want to flash the ROM, yet with these issues I am still reconsidering. If it is faulty battery I would rather go and exchange it as it is still in warranty.
Thanks in advance for your help.
_______________________________________________________
T-Mobile Compact V
ROM: 1.42.117.2 (50454) WWE
Radio: 3.45.25.216
P.S.> If anybody can help me to extract my Radio and back it up I would appreciate. Thanks.

does anyone know a link to how to keep the battery in tip-top shape. I know there is a post somewhere on xda, but really don't want to look over about 1300 posts to find that. Can someone help me?

georgeono said:
does anyone know a link to how to keep the battery in tip-top shape. I know there is a post somewhere on xda, but really don't want to look over about 1300 posts to find that. Can someone help me?
Click to expand...
Click to collapse
"Battery calibration is simply done by running it down completely until the phone shuts off by itself. Then remove the battery, wait 10 seconds, insert again, repeat. If the phone shuts off again in less than a few minutes you're done. Remove battery and hold power button for 1 minute, then insert battery. Don't switch on the phone. Plug the charger and recharge the battery fully until the green light is on. Then remove battery, hold power button for few seconds, insert it and switch on the phone..."

thanks for the tip. will try that. Still, a link for battery tips? I remember a post where a member explained how the battery works I am interested in knowing if it is better to drain the battery or when the battery is lo/very low it would be advised to recharge ...

georgeono said:
thanks for the tip. will try that. Still, a link for battery tips? I remember a post where a member explained how the battery works I am interested in knowing if it is better to drain the battery or when the battery is lo/very low it would be advised to recharge ...
Click to expand...
Click to collapse
Here is a link on the Wiki regarding battery consumption.
With Li-Ion batteries it is not recommended to discharge completely as it is with NiCad every 30 cycles.
If you have flashed another ROM that has changed your radio ROM, i.e. you've flashed an official ROM, the Radio ROM will be your culprit for increased battery drain. A weaker radio will constantly have to search for the best network and thus use more battery.
For a few power saving tips;
1. Setup sync times instead of pushing emails.
2. Make sure your data disconnects after use (a few programs out there for that)
3. Set your power settings to turn device off at select times of inactivity
4. Increase your file cache size.
5. Enable auto screen lock

how do you enable auto screen lock? I'd rather not use TD2 Tools. is there any other way?

A(nother) Random Battery Fix!!! [Updated 25/9]

Hi all,
I am running mango 7720 (v2) - radio is still 5.69 for 2 weeks now.
Have installed both radios 2.15 and 2.12 without any luck in regards to the camera trick. it worked upon a fresh format (-5ma), few apps later i am at -74ma. Battery lasts 9hrs 3g on, barely any use!!! dropped over 90% overnight.
I am aware that 5.51T/5.51 radio fixes this problem but i am waiting until XBmod releases the radio package without the need to format the phone.
I am running radio 2.12 for a few days now with horrendous battery life, until i came across something random.
Now, my drain is at -4/5ma and it lasts well over a day with 3g on. This is what i did (tested for 2days and loving it!):
Connect to wifi, turn off phone, turn phone on, do camera trick, turn wifi off, turn airplane mode on, then off and there you go!
Have tried doing the trick with/without reboots/wifi/airplane mode touched, - all failed!!! How weird, yes?
Hope this helps others....
Update 1 (14/9): Upon further testing (with just 3g on), i have been able to simplify the trick. Turn off your phone, turn it back on, put airplane mode on, then off, DONE! (no wifi, or camera trick needed!!).
How i test drain: I open HTC battery tool and put the phone in standby (ensuring i have reasonable 3g reception, as poor reception is an absolute battery killer on its own!!!). I put the phone back on after 3-4 minutes and i observe battery drain.
Readings: Upon restart -80ma, airplane mode on -8ma, airplane mode off (3G on) -8ma!
Geez, i love HTC, Mango and the people on xda that made this combination possible!!
Update 2 (25/9): For the last week, i went back to radio rom 2.15 (better reception for me) and now my battery is normal (-8ma) WITHOUT doing a thing..no battery trick, airplane mode, nothing. I do not think it is due to rom 2.15, as it started doing this while i was on 2.12. I have also installed another dozen apps or so. Seems as though mango just needed time or something, as ridiculous as that sounds. I have soft reset my phone a number of times and went straight to the battery tool, with 3g on, and battery loss is fantastic.
Go figure...

it's working only with 2.12 + 5.15t radios or with any? I have 2.15 + 5.15t and i can't see a difference in my battery life. Still huge drain.

skoti7 said:
it's working only with 2.12 + 5.15t radios or with any? I have 2.15 + 5.15t and i can't see a difference in my battery life. Still huge drain.
Click to expand...
Click to collapse
I have 2.12 and 5.69, has been working a treat now for a number of days, with a number of soft resets. I guess to answer your question, it will depend on others testing my 'fix', since i cant.
Huge drain seems only to be a problem with 5.69. How huge is your drain on 5.51T? What is your battery current at? What do you have on (3g, wifi, etc.)?

Battery test
Battery current after standby -12ma
5.15T software radio
WI-Fi on, BT off
with camera fix
I am happy with that, except my battery always has been a bit duff.
Edit; Well done for finding fix though! Will test after Radio.cabs arrive