Database Users

Activesync via bluetooth problem-Bluetooth OK/ActiveSync NOT

First off I am using Widcomm version 1.4.3.4 on the PC and the Widcomm bluetooth manager for the pocketpc on my I-mate Pocket PC (Newest I-Mate official ROM 1.52WWE)
I followed directions according to:
http://home.comcast.net/~spam-target/activesyncz.html
Pairing, connecting, everything goes perfectly.
However, when activesync starts "Connecting..." it never connects and instead says Microsoft ActiveSync cannot recognize this device for one of two reasons:
The device was not connected properly... blah blah blah
This device is not a Smartphone or Pocket PC.
I have even tried all the other COM ports in the Connection Settings for ActiveSync. I have also tried the default bluetooth stack built in to Pocket PC 2003 instead of the widcomm one and the Connect via Bluetooth... option in the Pocket PC ActiveSync. I have also tried installing the Pocket Bluetooth Tools and nothing works.
Everything else I have tried on bluetooth works (network play of mp3/avi/ogg - Network Access, sending/receiving files - Browse files on a remote device, etc.)

I had similar issues (but wasn't following any instructions )
This fixed it for me:
On XDA II, start ActiveSync, click on tools, then on options, then on options (on options screen), check "Enable PC Sync using this connection", and select 'Bluetooth is box below. (I also select "maintain connection" radio button.)
I know this page says "When cradled", but these settings were required to get uncradled bluetooth to work on my i-mate.
ll&p

dkillk said:
I had similar issues (but wasn't following any instructions )
This fixed it for me:
On XDA II, start ActiveSync, click on tools, then on options, then on options (on options screen), check "Enable PC Sync using this connection", and select 'Bluetooth is box below. (I also select "maintain connection" radio button.)
I know this page says "When cradled", but these settings were required to get uncradled bluetooth to work on my i-mate.
ll&p
Click to expand...
Click to collapse
I've the same problem, but in the box "Enable pc Sync using this connection" I haven't Bluetooth choice, but only USB and serials speed.
Does Anyone know why?
Thank's..

i had the same problems
I had the same problems with mine, except i had allready tired what dkillk suggested, to no avail. I still got the standard
"cant start comms... port not available...may B in use or invalid...quit any progs useing it & reconnect...try restart..."
error message, evan when soft rebooting the XDA 2 & going straight in2 sync prog.
any1 got any more ideas?
Smiley :-(

Connect to the bluetooth serial port, then try doing activesync

XDA2 Bluetooth and activesync
Oh what a minefield this is. However:
I have just today finally got BT activesync working. I had to upgrade my Acer notebook widcomm stack to 1.4.3.4 courtesy of Jon Scaife and his very helpful site. Then I was able to pair my XDA2 successfully. I had to jerk around with settings to get activesync to launch when connecting from XDA. Firstly it would connect using com5 but activesync did not auto launch despite settings being correct. But after randomly enabling and disabling settings and ending up at square 1 it sparked up??
Anyone getting 'port not available/in use etc' errors must set the bluetooth com port to 'Startup Automatically'. Goto Control Panel/Bluetooth Config/Local Services/Bluetooth Com Port Properties.
Alternatively, you can enable it manually before attempting activesync.

"Anyone getting 'port not available/in use etc' errors must set the bluetooth com port to 'Startup Automatically'. Goto Control Panel/Bluetooth Config/Local Services/Bluetooth Com Port Properties.
Alternatively, you can enable it manually before attempting activesync."
This is a path on your PDA or your computer ?[/code]

And another question : i have downloaded the widcomm stack to 1.4.3.4 but it only install on the computer !
Yet on other website there are some PDA screen captures showing the widcomm stack !
This is such a mess i've spent hours trying to figure out how to make my BT working... once again, as long as you do simple things with the XDA, everything is OK, when you try more features, it does not work. I regret not buying a well known brand like HP where you have all explained and all the appropriate drivers

ActiveSync 4.1 Bluetooth Sync issue resolved

Having installed my BT USB dongle after I installed Activesync on my PC, I didnt have the Connection settings in my PC's BT Settings. after setting up the partnership, AS on the JJ would always say i needed to setup a partnership again.
Baffled me for weeks, but today I fixed it, and its very simple to do....
Code:
In your PC's BT settings find the Local Services BT Serial Port, note the com port, in my case COM5.
In AS on the pc make sure the "Allow connections to one of the following" is checked and set to the same com port as the BT serial settings.
Thats it!!! no incomming or outgoing ports needed on the JJ, just go into AS and goto menu and hit connect via bluetooth, off it went and sync'd up, no questions asked.
This is very pleasing to me and I can now fix my work lappy aswell, which is where this will be really useful.

Yes yes it works. I was spending 2 mins connecting over BT every time i wanted to use AS.
Thanks.

i do it but nothing of nothing

THANKS A MILL!
after many days trying to get this to work, i finally got it nailed, keep up the good work guys

Big problem with Activesync by Bluetooth on JasJar
Hi,
I have already read more forum on this question.
I have e problem trying to connect by bluetooth to ActiveSync.
When I pair my JasJar to PC not appear the service ActiveSync, but Serial Port.
Therefore ActiveSync, on JJ, can't connect to my PC.
I have already configure ActiveSync on PC to connect on right Com port.
Please help me, i have lost some night to try it.

BT Activesync "No Partnership"

Trying to BT AS from my JasJar to my PC.
PC has activesync service setup on COM6
AS is listening on COM6
JasJar has outgoing COM set to 4
When I start a BT sync reports "Cant find existing Bluetooth Partnership that supports activesync." and asks for a search.
Run through the wizard and select my PC and its serial port. After finishing device will not start a connection.
Go back to activesync and try to connect via bluetooth and gives the "cant find partnership error.
Tried two different adapters on the PC and neither get it to work.
Anyone with any ideas?
Thanks!

Remove all the BT setting you have setup. Just follow the Help file on AS4.1 it works, really!

Tried all that and still not working.
Device just doesnt seem to initiate an outgoing connection.

ActSync connection problem!!
Did you fix the connection problem, think we are living the same case.
If you did fix would you please tell me what was the way?
thanks!

@Dave
From the PC AS, select File>Connection Settings and uncheck USB connection and select the BT COM port for Allow Connections. Then select "Connect" and wait till it tries all the connections and fails. Then selec Cancel and then try to connect from your Universal.
PS - I am assuming you have set-up the BT pairing using the Control Panel on the PC and Added the BT COM port from there as well

Hi,
Tried your suggestion. No luck.
PC is setup correctly. AS listening on COM6 (BT AS port as shown in my local services)
Jas doesnt seem top even initiate an outgoing connection. Get no blue indication on my desktop icon or on the port status item in the control panel.

Sorry to keep asking questions, but when you set-up the pairing between the PC and JJ did you get a Wizard on the PC that identified the ActiveSync service? Does the pairing info on the JJ say the PC provides a ActiveSync service?

I've had the same problem with my M5000, just solved it.
I removed the Toshiba bluetooth Drivers from the system and rebooted. WinXP SP2 found new hardware and proceeded to install what I assume to be standard MS Bluetooth stack. (DellHardWare.jpg)
Next, I deleted the bluetooth partnership from the M5000. I created a new partnership with my laptop, but initiated from the M5000. At this point, the M5000 didn't offer any services to use with the partnership. So, back to the laptop, creating a new incoming COM port (COM8),(DellCom8.jpg) and then set Activesync on the laptop to use that newly created port. (DellAS_connect.jpg)
Back to the M5000 bluetooth partnership, select the newly created partnership and click refresh (M5000btooth.jpg) This Time it offers me the activesync service. Tick the activesync service and then save.
Finally, on the M5000, from activesync select bluetooth connection...and that was it. Still working. Once I've disconnected and soft reset I'll try to make the connection again and report back. I'll also try to use the M5000 as a wireless modem and post results here.

FrankyG, great news. But I think the procedure you described is not that different from the AS44.1 Help file I suggested earlier.

i do it, but i doesn´t runs

Delete all your BT COM in control panel/system/device manager (select view and show hidden devices) by going to safe mode. Afterwhich restart your PC and try to pair again....it's always works for me

Big problem with Activesync by Bluetooth on JasJar

Hi,
I have already red more forum on this question.
I have e problem trying to connect to ActiveSync by bluetooth .
When I pair my JasJar to PC not appear the service "ActiveSync", but "Serial Port".
Therefore ActiveSync, on JJ, can't connect to my PC.
I have already configure ActiveSync on PC to connect on right Com port.
Please help me, i have lost some night to try it.

had same problem,you have to get rid of all phantom bt ports there is some stuff on windows support

Thanks for reply,
How can I remove phantom bt port?

Pozzame said:
Hi,
I have already red more forum on this question.
I have e problem trying to connect to ActiveSync by bluetooth .
When I pair my JasJar to PC not appear the service "ActiveSync", but "Serial Port".
Therefore ActiveSync, on JJ, can't connect to my PC.
I have already configure ActiveSync on PC to connect on right Com port.
Please help me, i have lost some night to try it.
Click to expand...
Click to collapse
Please, can someone help me?

On my computer and Universal, I find it easy to setup BT Active Sync if I activate the setup on the Universal first using active sync app. There is an option within the active sync app to sync via BT. The computer will then recognize the device and will ask you if you want to pair it. On the other hand, if I try to pair them beginning with my computer to search for the Universal, after pairing and ticking all necessary boxes, it still won't sync.
After pairing and ticking all necessary boxes. Make sure you reset BOTH your computer and the Universal.

The problem is that when I pair my Universal to PC, not appear the service "ActiveSync", but "Serial Port".
I've already tried to delete everything and reinstall bluetooth pen, with his drivers and with windows drivers, and ActiveSync too.
I've also deleted all pairs and all port on Universal.
But I've not obtained any result.
I don't know what to make.
Can someone help me?
Please.

Nobody has had my same problem?
Any idea, please?

I had the same problem until I upgraded from Toshiba BT stack to Wildcomm BT Drivers stack (4.0.1.700).

Things I have learned:
- If UNI is connected via USB then AS service will not show in device pairing on PPC.
- You need to create an incoming COM port on PC and set AS to allow connections to this port.

raad said:
I had the same problem until I upgraded from Toshiba BT stack to Wildcomm BT Drivers stack (4.0.1.700).
Click to expand...
Click to collapse
I haven't change the bletooth stack.
Until some week it makes worked regularly, but an evening, I was configuring my Laptop to use the JJ like BT modem, when the AciveSync service has begun not to recognize more like such, but like “Serial Port”.
I've already tried to delete everything and reinstall bluetooth pen, with his drivers and with windows drivers, and ActiveSync too.
I've also deleted all pairs and all port on Universal.
But I've not obtained any result.
Yesterday, I have tried the synchronization with an other PC with a fresh installation of windows, but the result has been the same one.
Therefore the problem is on JJ, even in the registry.
I don't know what to make.
Please, can someone help me?

Up
Please help me...

Don't know if this will help and I claim no credit because this solution was written in some other threads. For the universal with a Toshiba bluetooth on your PC:
first, pair your Universal with your PC, you get "serial"
On your PC, create the following "bluetooth local com" (Control panel)
- COM7 Toshiba BT Port (COM7) LocalCOM-Server[SerialPort(TOSHIBA LOcalCOM)]
- COM6 Toshiba BT Port (COM6) LocalCOM-Client
In your activesync, allow connection to COM7
Now comes the fun part. On your universal, go to your bluetooth settings, devices, edit your device and press "Refresh", possibly more than once. Serial Port will change to ActiveSync.
It worked for me.
Eric

Also got to the control panel on PC and delete the bluetooth modem that was created. When u add a new incoming port on PC make sure it's not COM8 because that is used by JJ for USB modem connections.

same on treo 750v
I have the exact same problem on my Palm treo 750v. Searched the whole internet for a solution and found some other people with the same problem but no resolution. The only recommendation that seems to work is to do a hard-reset.
The problem started on my device after I played around with the Soft GPS port. It seems that it screwed up some COM port references for good...

I had the same problem on my notebook with Toshiba's BT drivers. I uninstalled them and connected an external USB BT which fired up the MS default BT stack.
After I completed the pairing using Bluetooth Devices (in control panel) and clicking Add in the devices tab, I used the COM Ports tab and added an incoming port and copied the number of this com port in the AS connection settings.
Now, I initiated the AS over BT from the Jasjar and it said something like "it cannot find the service or whatever and would you like to create one". I clicked yes, when it took me to the list of paired devices. From here I did what leblan has also noted "your device and press "Refresh", possibly more than once. Serial Port will change to ActiveSync." I too found that the serial port changed to ActiveSync. The key, IMHO is to hit that "Refresh" button; i.e. once your device and PC are paired and connected, going to the BT devices and editing (press & hold)the device name (the notebook or PC in this case) you will get the services which will initially say serial port, but when you click refresh, it will change to AS.

jj activesync via microsoft bluetooth stack
both from PC and JJ :
delete eventually existing pair between them;
from PC:
if there isn't create a local service COM port. I created COM8 not protected, automatic start;
from PC activesync:
remove flag both for USB and other connections;
from JJ activesync:
try to connect, it ask for pairing, reply yes;
In "mode" flag on turn on bluetooth & make this device visible;
search for new devices, when PC has discovered complete the pairing;
after paired, you can see a serial port and other PC's services;
stay there;
from PC activesync:
now turn flag on other connections setting COM8;
from JJ:
refresh and You can see that serial port begin activesync;
tip OK for close all bluetooth setting windows, You are redirected in activesync.
enjoy start to sync

15hours of crying and knocking the device. i've successfully fixed it...
i did this (credits to google)..
Delete all paired bluetooth devices from PC and from MOBILE.
CAUTION - USE IT AT YOUR OWN RISK <--- I used a registry editor for the mobile phone (google for regeditSTG2) and opened the Branch "HKLM\SOFTWARE\Microsoft\Bluetooth\ActiveSync" There might be a Key with a hex-String like this "0016cxxxxxx" --> delete it. Change the View to display the values in this Registry Branch, then delete the "LastConnected" Value and set the "Initialized" value to "0"
Turn bluetooth OFF>ON
Pair from PC
Confirm on DEVICE (dont need to select anything just enter code and press OK)
Go START->Active Sync->Connect via Bluetooth
Click to expand...
Click to collapse
Voilla worked for me..
hope this helps someone else

Activesync (PC) complains when bluetooth isn't ON

I've managed through pain and misery to get Activesync to work through bluetooth (not easy with widcomm stacks as drivers).
When my PC boots up, Activesync (PC) will complain that the bluetooth COM port isn't connected (obviously because my phone isn't connected through bluetooth 24/7)
So everytime I reboot my PC, I have to re-check the COM port connection in the connection options (PC) to make Activesync listen to my bluetooth COM.
Any suggestions?
Also, I know that when my phone is connected via USB, my phone will gain access to the internet (My PC has the internet connection and shares it to the phone). With bluetooth I havent been able to get this to work. Yet both USB & bluetooth work through Activesync. Is there something Im missing?
Thnx! I hope this isn't too specific/complicated like question

I used to have some of the same problems. What I found that usually it was 2 things causing it.
1. Activesync - Installation or Configuration
2. BT Software - Installation, Configuration or Need BT Software upgrade
What fixed my issue was 2 fold: activesync settings & needed to upgrade my dongle's software.
Activesync: When I installed 4.5 it setup a network connection that kept running in. And when I started up my PC I could see the icon running in my sys-tray (and would have troubles on and off again either with bluetooth / USB sync. What I found that worked for activesync was uninstall and make sure you check off allow wireless activesync connection. I've also found it likes to use com 3 for BT activesync.
BT Dongle: I have Motorola PC850 dongle and found that there was a great new BT Stack update that would hold the settings even if I turned my PC off for weeks at a time or removed the dongle to somewhere else. Plus it fixed the issue I had with using my BT stereo headset, to listen to music with out pops and skips. Oh In your BT settings make sure that com 3 or what ever your using is the same as activesync

Hope I can test those few tweaks.
However, after connecting my phone to activesync by USB, now my phone won't even connect by bluetooth to my PC anymore.
STUPID STUPID bluetooth stacks