Database Users

Updating Exec ROM - I'm so screwed, please help

Hi guys,
I just tried to upgrade to the latest o2 Exec ROM, followed all the instructions to the letter ... then the dialog box that says "getting device information.... don't unplug, bla bla" came up and stayed the same for over 70 minutes and decided something isn't right, so I unplugged it.
Now, my exec only shows "USB v1.00" screen ... can't turn it off, and hard reset can't restore anything. It appears my ROM has already been zapped clean ? ...
Arrrggghh, this is driving me nuts. If anyone can tell me how I can get things back to normal, I would be eternally grateful
Chris

the same happened to me.
Connect the usb cable again and try running the setup wizard again.

1) Disconnect your Universal from the cable.
2) Perform a hard reset by pressing the 2 (-) buttons simultaneously while pressing the reset pin found at the back of the Universal.
3) You will notice that the screen is still blank with the "v 1.0" on the screen. DO NOT WORRY.
4) Connect back your Universal via cable.
5) You will hear the connection sound from your computer.
6) Run the install application again.
7) Make sure you DO NOT DISCONNECT the cable this time.
8) RELAX!!!!!! and wait for the update.

I had same problem but this is what I did
1) Hard Reset
This screen pops up
Press0 to restore
Factory default
Press X to exit
2) I pressed X
3) Plugged in USB cable
4) Voila, windows recognises new device, when driver is installed pressed X
ran software utility (rom upgrade) again
All is working, Panic over PHEW!

Phheewwww ... thanks so much you guys, really appreciate all the detailed instructions ... it's upgrading as i post this ... for a moment there, i thought i would have to ship this back to o2 ... He hee ... you guys are the greatest ! :lol:

So guys now that you all have upgraded your universals, is it worth the update ?
I've been running my current one in Basic Mode since getting it and have not experienced any problems yet.

i works better,it responds quicker and no crashes yet. the themes fit according to the screen. try it.

fince120 said:
i works better,it responds quicker and no crashes yet. the themes fit according to the screen. try it.
Click to expand...
Click to collapse
Which themes?

screen switching is like lightning, definately an improvement.
Overall Id say it seems quicker loading menus
(eg start>programs, Start>settings etc)
I think it was worth it although i shat myself when the upgrade went wrong.
Tut Tut o2, wtf was that all about?

hi guys, i have follow the instruction, and it is not working for me.. any others ideas
thanks

My Method:
1) Connect your Universal from the cable. (Whole step not need disconnect the cable)
2) Perform a hard reset by pressing the 2 (-) buttons simultaneously while pressing the reset pin found at the back of the Universal.
3)This screen pops up
Press0 to restore
Factory default
Press X to exit
4) I pressed 0
5) You will notice that the screen is still blank with the "v 1.0" on the screen. DO NOT WORRY. Wait about 15 seconds!
6) You will hear the connection sound from your computer. (If it appare a wrong connect device message on computer, then retry from step 2 to step 4. This step my need to try many times until hear the connection sound from your computer) [Some times I had repeated three steps twenty times then can success!]
6) Run the install application again.
7) Finish & Reset.

i have done, the step. Due to frustration i have remove the active sync and install a new one. might be this step will no longer use.
thanks any way. is there any other suggestion?..

upgrade completed but still screwed
After trying for almost 24 hrs.I finally got it upgraded and completed with CONGRATULATIONS ....BUT
on soft reset(pushing the reset hole) it returns back to the bootloader screen. I tried 5 times with the same result and I then tried Hard reset and the screen is still at bootloader.
How to BOOT it to TODAY screen??????
Pls help..

Re: upgrade completed but still screwed
leslie lee said:
After trying for almost 24 hrs.I finally got it upgraded and completed with CONGRATULATIONS ....BUT
on soft reset(pushing the reset hole) it returns back to the bootloader screen. I tried 5 times with the same result and I then tried Hard reset and the screen is still at bootloader.
How to BOOT it to TODAY screen??????
Pls help..
Click to expand...
Click to collapse
see your pm

thanks a million Mwang.
I shall reflash again n shall keep my fingers cross that upon completion of flashing I can reset and get to configure the dopod....on hopefully the new rom113.82
thanks n appreciated

leslie lee said:
thanks a million Mwang.
I shall reflash again n shall keep my fingers cross that upon completion of flashing I can reset and get to configure the dopod....on hopefully the new rom113.82
thanks n appreciated
Click to expand...
Click to collapse
Ihave completed flashing the xda rom 113.118 using the MaUpgradeUt noID a 2nd time. I reset my dopod900 and it reverts to bootloader screen ie top..serial bottom...v1.00
Idid the reset another 5 times with the same result
I tried the on/off buttom-no result...still at the bootloader screen..
I am now reflashing for the 3rd time....
any helpful advise would be very much appreciated...with thanks

leslie lee said:
leslie lee said:
thanks a million Mwang.
I shall reflash again n shall keep my fingers cross that upon completion of flashing I can reset and get to configure the dopod....on hopefully the new rom113.82
thanks n appreciated
Click to expand...
Click to collapse
Ihave completed flashing the xda rom 113.118 using the MaUpgradeUt noID a 2nd time. I reset my dopod900 and it reverts to bootloader screen ie top..serial bottom...v1.00
Idid the reset another 5 times with the same result
I tried the on/off buttom-no result...still at the bootloader screen..
I am now reflashing for the 3rd time....
any helpful advise would be very much appreciated...with thanks
Click to expand...
Click to collapse
Flashing ok for 3rd time also using MaUpgradeUt noID...
I must convey my sincere thanks to u Sirius n Mwang,argh for trying to help.
After the flashing finished I took the dopod off the mini usb cable n reset...reverts to bootloader mode.
tried cold boot ie..on/off button n reset same time..same result
tried hard reset...same result ie back to bootloader screen
am now flashing it for the 4th time(tried not to used MaUpgradeUt noId but come out with ERROR 120 n cannot even flash)
what shall I do?????

leslie lee said:
I am now reflashing for the 3rd time....
any helpful advise would be very much appreciated...with thanks
Click to expand...
Click to collapse
Download the uni dopod rom upgrade from the xda server. Extract the executable file. Then flash ONLY the radio rom using the MAUpgradeUt. Do not use the other rom files (e.g. extended and MS rom, so delete these two before running the MAUpgradeUT.) good luck.

simba said:
leslie lee said:
I am now reflashing for the 3rd time....
any helpful advise would be very much appreciated...with thanks
Click to expand...
Click to collapse
Download the uni dopod rom upgrade from the xda server. Extract the executable file. Then flash ONLY the radio rom using the MAUpgradeUt. Do not use the other rom files (e.g. extended and MS rom, so delete these two before running the MAUpgradeUT.) good luck.
Click to expand...
Click to collapse
Thank u Simba
I shall try your suggestions and wish me luck for xmas
many thanks n very much appreciated..

thank u simba
New year is on d way....
BINGO..... yes I made it...
as simba suggested I download the UNI DOPOD rom113.36..extract the executable files ie.
!. Enter BL
2.GetDeviceData
3.RUU.dll
4.UI.dll
5.RUU.Conf
6.MaUpgradeUt noID
into a new folder ..add in the radio file from either rom113.188 or 113.36
and then execute/run MaUpgradeUt noID file......IT WORKS
It therefore may means that DOPOD900 may require the DOPOD EXECUTABLE FILES (so as not to have the same problems as I had over xmas) listed above to upgrade either the CE rom, radio rom or extended rom..
It definitely had been a very interesting xmas...the freeze is finally over n a Better time awaiting, better days ahead n a better YEAR is around d corner...Happy New Year to everyone

Qtek9000 Won't soft or hard reset beyond boot screen!!

I've had my Qtek 9000 for a week. I've spent most of that week installing software, and getting it setup (using a lot of useful info from this site).
This afternoon it locked up, and wouldn't respond to any button presses (including the on/off button)
Soft resets result in it powering backon, but stopping at the boot screen, after displaying the ROM versions in red text.
Eventually, I tried a hard-reset. Same thing happens - process goes ok until it displays the ROM version, when it just sits there. I've tried removing the SD card and SIM card and hard-resetting. No Joy.
I had just installed OzVGA, and was testing it when this occurred, but that is probably just a coincidence (surely a hardreset should fix anything bad that happened there?)
I hadn't at any point played with the ROM.
What should I try next?
And, does anyone know if I'm going to be able to get support for this in the US from Qtek? (I bought it in the UK), new
Thanks in advance.
-Steve

RE
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work

Re: RE
FOSA said:
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work
Click to expand...
Click to collapse
Unfortunately, no such luck
I'd tried that before, but the battery was only out for a short time. This time it was been out for at least 15 minutes.
Does anyone know if there's any kind of hardware or diagnostic test mode it can be booted into?
-Steve

How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though

Jorgee said:
How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though
Click to expand...
Click to collapse
Thanks - I may try that tomorrow. However, I'm a little concerned that updating it with a new ROM might invalidate the warranty (especially if it's not a QTEK ROM)
I was hoping that there was some kind of hidden 'diagnostic mode' I could try first, before taking that step. I've also been looking everywhere on the web, and I can't find anyone else that this has happened to. This makes me think it may be a hardware problem, though the way it just 'happened' seems more like s/ware.
Anyway, I'm out today so this will have to wait until tomorrow. My biggest concern at the moment is how I'm going to get any warranty support in the US. All I have at the moment is a very expensive brick!
-Steve

Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?

Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve

thefixer said:
Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve
Click to expand...
Click to collapse
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it

Jorgee said:
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it
Click to expand...
Click to collapse
Jorgee,
I notice (in the HTC 'confidential' manual I just downloaded) that there is a diagnostic program. Apparently, I put it on an SD card, and do Power+Backlight+reset to invoke it.
Do you know if that diagnostic tool is available anywhere on here, or elsewhere on the web?
Also - I wqas trying to find exactly how to enter 'bootloader' mode (after I have the 'serial' screen). Should it boot differently from here when doing a hware reset (_+_+reset)?
Regards
Steve

Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.

Jorgee said:
Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.
Click to expand...
Click to collapse
Hi Jorgee,
I'd prefer to go for the QTEK Rom (I'm assuming, from the info I posted above that I currently have 1.13.64 WWE). I'd like to go for the same or later version of this, but looking on the ftp site here I can't see ay QTEK ROM upgraders.
I have checked that when I plug in the USB I get 'USB' appearing on the screen, so I'm hoping that a ROM upgrade will at least work, even if it doesn't fix my problem.
One other thing that concerns me. When I plug into USB (with either a PC or the AC charger) the LEDs aren't lighting to indicate it's charging. Obviously, when during the flash upgrade I should make sure I have a reasonably charged battery. However, I don't know if I do (or even if it's currently charging).
-Steve

I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size

Jorgee said:
I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size
Click to expand...
Click to collapse
Thanks - I'd already found it on the devbuzz site, and am currently giving the unit an hour or two's charge before trying this. Wish me luck!!
-Steve

OK, here's what happened when I tried to update with the same Qtek firmware:
Initial dialog (that shows old and new (to be installed) firmware versions had blanks for all three firmware versions currently installed.
Started the upgrade, and left it running (couldn't bear the tension of watching!). Came back, and found the following error message displayed:
"Error 113: Extended ROM Update Error"
The update tool indicated that I should 'try again'. I'm currently re-charging the unit, and hoping (against hope) that this error was caused by insufficent battery charge.
-Steve

Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.

Jorgee said:
Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.
Click to expand...
Click to collapse
No luck.
I've also tried re-flashing a second time, but this time I watched it to see what happens
As the radio firmware is flashing, a message to that effect is shown on the Qtek screen. Once that is finished, the upgrade tool starts the extended ROM flash. At that time the Qtek's screen goes completely blank. The, after a minute or two, the upgrade tool reports that the extended ROM failed to upgrade.
I am assuming that normally, while flashing the extended ROM, there's a message on the phone's screen to say what's going on?
I'm also wondering whether to have a go at flashing the ROM in one of the other ways?
-Steve

I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update

Jorgee said:
I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update
Click to expand...
Click to collapse
Thanks Jorgee. Still no real success, but I think I might be getting closer.
I've tried the above (using both the original romupdate_ut.exe and MaUpgradeUt_noID.exe - same results with both).
I've tried each of the three files individually (using the ones from the shipped ROM, as downloaded above)
radio_.nbf always seems to flash ok
ms_.nbf always fails right at the start, and nothing appears on the phone's screen
nk.nbf almost worked. It started, and got up to 87% (tried this 3 times), with the update showing on both the phone screen and PC. Then it failed with error 112, leaving the '87% complete' message on the phone's screen.
Soft or hard reboots still result in us just ending up 'hung' at the boot screen.
Once again, thanks for your help so far. However, I am beginning to give up hope!
-Steve

I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks

truongia said:
I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks
Click to expand...
Click to collapse
I wish I had a solution!!! I've spent about 20 hours trying to get this thing to boot!
One question though - how did you get the 'boot option' menu up (allowing you to clear the registry etc). I might try that on mine (I had assumed that a hard reset ALWAYS cleared the registry.
Given that I was playing around with ozvga before this happened, there's a small chance that might help (though I think not; as I can't see how that would also stop the flash update working)
-Steve

Pls help ti solve NO GSM problem!

Could anyone can help me to solve No GSM poblem. I think there are many other users have same problem.
After it faild during update rom, My HP6915 represent NO GSM during booting and the phone funcation also doesn't work. But in HP Asset you can see it, just no firmware, no version number. I try to flash english radio rom and french radio rom, but always stop at 1%. This matter appeared after I flashed orange rom(french version). I think it locked by Orange.
Does any one can help us?

did you try the update with no sim and no minsd?

EREZYAD said:
did you try the update with no sim and no minsd?
Click to expand...
Click to collapse
Yes, I update without sim card and minisd. Always stop at 1%

to be on the safe side i will go over general insraction
battery full
recomended xp os & activesync 4.5 (not beta)
minsd & sim out
ac addapter connected (ac power from orig transformer)
hart reset your device before the update
connect device directly to computer's usb plug
run the update
try radio only &/or the all update you can also try on a different pc
if all didn't work read this and see if you can find somthing that works on the 6900
http://www.htcwizardweb.net/node/170
good luck

EREZYAD said:
to be on the safe side i will go over general insraction
battery full
recomended xp os & activesync 4.5 (not beta)
minsd & sim out
ac addapter connected (ac power from orig transformer)
hart reset your device before the update
connect device directly to computer's usb plug
run the update
try radio only &/or the all update you can also try on a different pc
if all didn't work read this and see if you can find somthing that works on the 6900
http://www.htcwizardweb.net/node/170
good luck
Click to expand...
Click to collapse
Thank you for your reply!
I tried but still same, stop at 1% when I flash Radio WAN OS, stop at 2% when I flash Radio FS. I tried to unlock simlock and CID unlock, but it doesn't work on my 6965

called a few places looks like the radio chip is fried. sorry man...not looking good.

try update again with this method
I got almost same problem. I tried to update GSM rom but update fail and my ipaq stuck at hp invent logo. try following steps to see if it works for you
Solution:
this is what I did to get this fixed.
1) Get the battery out of the iPaq, and wait for a few minutes while the "serial" image fades away slowly.
2) In the meantime, prepare your cradle, plugged into the AC charger and plugged via USB to your PC.
3) After a few minutes, with the screen of the iPaq completely gray, put the battery and battery cap back on (with our without SIM card), and put it on the cradle immediately.
4) The iPaq should start coming back to life, as if it were being hard reset. Let is stay on the welcome screen (i.e., do not tap it or anything).
5) Restart the upgrade process, it should proceed from there OK
Thank you to origianl solution provider

I also meet such question.

actualy. I met the same problem "No GSM" after wrong update. I thing I tried everything, but I Didn't try to flash the device via mini-sd card. I don't know the right address for GSM area. Did anyone know?

caoxt said:
I also meet such question.
Click to expand...
Click to collapse
COME ON guys some one can help us , i have too the same problem please help with radio stack !!!!!!!!!

me too,, really nedd help here.. my only phone sable...

Cincular 8525 stuck in Bootloader

I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?

Zulu137 said:
I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Click to expand...
Click to collapse
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help

Asfarizal said:
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Click to expand...
Click to collapse
Manage to solve the problem ...thanks WIKI !!
Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus
Then Flash to any ROM you want !!

Thanks .... But
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.

1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......

Thank You
I will follow the instructions you gave and try to get it going this weekend.
Thank you so much for your time

Zulu137 said:
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
Click to expand...
Click to collapse
Looks like you've got a lot of reading to do, and a problem to sort out. Firstly a couple of answers...
Schaps is a Rom Cooking guru (makes custom versions of WM5, WM6 etc). When you get your phone sorted out I'd recommend trying one of his roms.
Hard SPL. The SPL is part of the bootloader which effectively dictates how a rom is flashed and what roms can be flashed. HardSPL is a custom version of this which allows you to flash any rom from any carrier. It also protects against a bad flash in many cases. It is recommended before you try flashing any new roms or radio roms. Use Hard-SPL-V7 at the bottom of the first post here.
The Rom upgrading software is contained in any of the cooked or carrier supplied roms. It is normally a .zip file which cotains 2 files: xxxxxRUU.exe and RUU_signed.nbh. You run the .exe file from your PC when connected to your phone via USB. More details of how to do this are in MrVanx's guides. Also other resources here.
Now to try to sort your phone out...
What is displayed on your screen when in bootloader mode? It should be something like this:
HERM200
IPL-1.04
HERM200
SPL-2.10.Olipro (This is HardSPL V7)
If you don't have an Olipro SPL then you need to get HardSPL onto your phone. If you haven't done any upgrading and have had the phone from new then I guess you don't have hardSPL.
Now you need to fix your USB Malfunctioning problem. I can't help too much here except to suggest trying a different cable, different USB port or different PC. Also, if you are running Vista try an XP maxhine. When you connect to the PC does your phone show Serial or USB on the screen? If you can't get a USB connection, all is not lost - you can re-flash your rom using an SD card, method here.
There is a thread about un-bricking phones which may help.
There are various diagnostic tools (which can also screw your phone if used incorrectly). The favourite of these is MTTY but you need a USB connection to use this.
If your phone is in warranty I'd recommend getting your supplier to sort it out, but if not I'd try to re-flash an ORIGINAL supplier rom (Cingular I guess). You can get links to the official supplier roms here.
I think (might be wrong) that sometimes when stuck in bootloader you need to flash an official rom, not a cooked one to recover your phone - then you can run HardSPL and then flash cooked roms again.

Cingular 8525 stuck in bootloader
Thanks for the reply ... lots of great input.
Now to answer some of your questions.
1) When I power up the phone (only pushing the power button ) it goes straight into the bootloader screen without pushing any other buttons, and it displays
HERM100
IPL-1.01
HERM100
SPL-1.06
Then at the bottom in the white bar it says "Serial"
The only way that i have found to power it down again is to remove the battery, there is no response from any single buttons after it is in bootloader
the soft reset and hard reset work but it just goes right back to the bootloader screen after.
2) The USB malfunction. This only started after the phone "crashed" and before that it worked great ... well i only used it to sync up to my work pc for the contacts and to get pictures onto my hard drive.
all the PC's that i use are running XP. I have tried my home PC and my Laptop
and the work PC and all of them have their own cables and they all say the same thing ... "the USB device is malfunctioning"
I am sure that when i get the phone going again the USB will start to function again.
3) Phone warranty ... I bought the phone off e-bay from a store in new york about 10 months ago as a "new unlocked cingular 8525" it was new and unlocked, but i have no idea how they unlocked it. I would assume that there would be no warranty now and in any case i live in Canada and would have to ship it down to the states to an AT&T repair center and that sounds like a nightmare to me with the customs and so on.
I will give you a little more background on the problem. the phone worked like a charm without any problems at all for the 10 months that i had it, then the morning of the crash the phones alarm did not go off in the morning and i was almost late for work ... i did not pay it any further attention untill at 3:26pm
that afternoon the alarm went off ??????? (it was set for 6:05am) so i checked the main clock time, it was right. I then checked the alarm time, it was right ??? So i figured that something must have just got confused, so i powered down the phone with the power button to just restart it and while it was powered down i removed the battery to take the oportunity to to clean all those fuzzies and dust that collect in the battery compartment out and put it all together and powered it up again (just by pushing the power button) and this wierd red, green, blue and white screen appeared and that is all that i have seen since ???
I hope that answers your questions and i will start going through the links that you sent and get to reading ... will there be a pop quiz ... lol
Thanks again for your time and i very much appreciate all the time that all of you have spent on me and my phone ..... I know that you all just feel bad for me because i now have to use a Motorolla V551 ... lol

Great Work
ultramag69 said:
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Click to expand...
Click to collapse
Thanks a lot man & great work i unbricked my Herm100 with method u mention above thanks a lot & great job keep it up

I also have this problem.
I d/l Hard-SPL-V7
and when i run RUUWrapper.exe
I get an error saying the application failed to initialize properly (0xc0000135)
What's going on?
How do i fix this?
this happened when i was trying to unlock the phone.
Thanks

need help
when i switch on my orange herm100 it shows On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.40.01ipro
history : i buy unlocked orange phone
fewdays back i found no imei ,
yesterday i try to flash by micro sd but in gsm stage its gets hang no progress after extrom stage
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM - (NO ACTION)
OS -
i tryed several time no action, i cant connect by mini usb.
PLEASE help me
tell me which it the right rom to chose? step by step procedure..
how to rectify imei?
thanks and regards
kirtibas

kirtibas, sorry it took so long to reply, 1st thing I'd do is upgrade to SPL 2.10 olipro. This is safer to use than others. then I'd suggest reflashing a stock rom to see if that works. After stock rom works then use a cooked rom as your heart desires... Cheers...

T3238 Touch "3G" Clone HELP (Bricked K3)!

I flash this phone with a wrong image, and now only a white screen appear.
Is impossible to make any key combination to get to the "download screen" or "update via k3img.bin".
But if i connect the cel via activesync I can see it on the desktop via trueconnection or any other remote control software (the cel is "working").
Some days ago, i make a dump of this cell and I have it on my computer (via pdocread), so my idea is to use the pdocwrite to at least write the first part00 to reprogram the buttons, so i can use a k3img.bin (in chinese... better than nothing) again.
But the software says that the partition is write protected, and I try almost all ways to unlock the Extended_ROM on windows and still says that is write protected.
Can u, masters of the cell phones help me?

Im facing the very same problen, so if some more knowledged might help us.
As Beastworm already described - I am too unable to get Download mode because of wrong button mapping.

nobody?

Beastworm said:
nobody?
Click to expand...
Click to collapse
Perhaps this programm can help you
k3 first aid kit
http://www.mobileuncle.com/thread-8799-1-1.html
I havn't tried it myself
By the way, did you make a hard reset after flashing? (Volume down + red + power.

Amaly said:
Perhaps this programm can help you
k3 first aid kit
http://www.mobileuncle.com/thread-8799-1-1.html
I havn't tried it myself
By the way, did you make a hard reset after flashing? (Volume down + red + power.
Click to expand...
Click to collapse
the buttons don't work. I will try the software now.
edit 1: Can u upload the software to megaupload? i don't have permission to download in mobileuncle
edit 2: OK, i reply and then i can download...

i connect the phone and nothings happend

Could you upload that software to somewhere else Beastworm ?
I'd like to give it a go.

tell me a good site to upload. Some people have troubles with rapidshare, others with megaupload, and others with others sites.
Tell me a site and i will upload.

here is the file

Thank you very much - It seemed to work on my phone !
Im in great debt to you guys for helping me out.
- Kalle Jokinen

JokinenK said:
Thank you very much - It seemed to work on my phone !
Im in great debt to you guys for helping me out.
- Kalle Jokinen
Click to expand...
Click to collapse
what u do?
and, what .img u use to reflash the phone?

I installed the app, connected the phone & waited until it was recognized as windows mobile. Started the IDT before the first aid kit & used image: P638M30_TH_UI1_L12_C7_CHS_MFGW_WM650_C02SPC002R01_091203.bin (WM6.5 Chinese).
After the IDT was waiting for the phone to connect, I started up the first aid kit & simply clicked Download mode and the IDT took care of the rest.
It took me two flashes to get it right, but after that it's been working as expected.
Im not sure, but if you're running either windows vista or 7, you might wanna run the first aid kit as an administrator.

nothing, i am in windows 7 (and running it as administrator) and the download mode button is still in grey
I will search for a xp machine and try again.
btw. The 6.1 chinese rom, have a good button mapping.

Do you mind sharing that working 6.1 image? And I hope you can revive your phone with some xp machine!

let me find it.

I dumped a working 6.1 English, but only the *.raw-files. I don't know how to get them together to a working image.
It's from a 01.001.IP638 EN, RomDate 9/15/2009, Radio Version 1.07.9235, Protokol Vers. DV3.0

Amaly said:
I dumped a working 6.1 English, but only the *.raw-files. I don't know how to get them together to a working image.
It's from a 01.001.IP638 EN, RomDate 9/15/2009, Radio Version 1.07.9235, Protokol Vers. DV3.0
Click to expand...
Click to collapse
i have a dump of a english too. But I don't know how to convert it as a .bin too
NEWS: MY PHONE IS ALIVE AGAIN (in a windows XP machine)
but.... i flash another bad rom , and now all is flipped like a mirror (and the buttons are still bad mapped )
The K3 First aid kit don't work now (it recognizes it, but when i press "download mode" the phone don't restart). Is a very clean spanish rom of 6.1, so i think that p638chinesestuff.cab that is installed when a hard reset is done, is the responsible to k3firstaid work.
So i will try to extract it from the dump, and install it on the phone, and try to reflash again.
Why I flash a bad rom?... i have a file with the name "K3imgCHI61.bin" and I think thats was the chinese 6.1.... but not. It is the Chilean (my country) 6.1

Fine, that your phone is alive again.
I read somewhere (I don't now where) that somebody solved the problem with the mirrored screen after flashing a new rom. He made a hard reset and after aligning screen everything was o.k.

Amaly said:
Fine, that your phone is alive again.
I read somewhere (I don't now where) that somebody solved the problem with the mirrored screen after flashing a new rom. He made a hard reset and after aligning screen everything was o.k.
Click to expand...
Click to collapse
I can't find the hard reset combination of this rom via buttons
And the startup clean via settings don't work.

can someone send me that p638chinesecharacters.cab file what is installed in the phone during a hard reset?
i try to extract it, but i can't