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I love my everything about my MDA - However, MS ActiveSync is absolutely terrible to work with and with a mind of its own.
When I first start my PC, ActiveSync works flawlessly. I am able to update and sync my contacts and install programs with no hassle.
However, as the day goes on, it becomes increasingly moody. When I plug in the MDA, there is no indication of it connecting. No swirly green circle etc.. Control Panel does not even indicate that something is connected.
When I plug into the next USB port, there is a "Unknown Device" error. ActiveSync again doesn't activate. I've restarted the comp as well as soft-resetting the MDA but to no avail. I was advised to uninstall all the USB drivers but still no result.
Whats strange though is that the very next day, it works all fine again in the morning and the daily dismal continues! :roll: :x
Anybody else facing these problems? I've got ActiveSync 3.8 but also had the same problems with previous AS's. In fact, I've also tried different computers but to no avail!
Do you guys happen to know of an alternative? This spawn of Microsoft is driving me crazy!!
have you tried a differnt usb cable? and does your case effect how far the plug goes when you connect your Magician (assuming your using a case)? just seems like it might not be connecting properly all the time. I had issues similar to yours when i purchased a new sync cable, it had slightly shorter data pins where it connected to my Jam which were not contacting. so it would power up and windows would detect but it would give the same errors.
SpeedN
thanks for the reply mate.
Its strange as I had another miniUSB cable but the problem was still there last time I tried. Very strange - I just hope MS could iron out these problems - I've heard that they are trying to use AS to contest with BlackBerry.
hmmm...it looks like there may be a possible solution to all this. I've researched a bit and apparently ActiveSync only works at the USB port originally used to connect the phone hence why it wasn't recognized by the other port.
But my one wasn't working with either port anyway!
Another suggestion was to hard reset the Pocket PC as this is apparently a common problem. And guess what? it worked!
This suggest there being a problem with the actual PocketPC settings itself - more specifically the ActiveSync settings. As doing a Hard-Reset is quite an inconvenient thing to do, is there anyway to delete/reset the ActiveSync settings without hard resetting?
Thanks again and I hope this is of help to anyone
i had a problem with activesync as well. i was traveling so in that time i had synched my jam with maybe 4 different pc's with activesync, all on guest partnership except my laptop. so when got back it had all these problems with my desktop. for example when i explored my device through activesync and tried to copy something to the computer it would show the copy dialog box but then nothing would be on my pc. i just reformatted my har drive for other reasons and now it works fine.. so i guess reformatting and reinstalling xp works. i did a hard reset on my jam and that didnt do anything.
From time to time Activesync will lock itself up. So go to task manager and shut it down - it's 2 apps, something like wcecomm.exe and something else; there's a number of apps freeware that will do this for you- i'm at work so can't help you more with the filename.
Then restart activesync and reconnect as normal.
Sometimes it does bugger up, but I've only had to reinstall windows once with an SPV.
V
Hi, my activesync doesn't work, but it is charging...
i tried other USBs and i tried different PCs and same thing happens..
tried to take off the advanced network functionality...
Does anyone have a solution to that? please please help me im begging
Thanks alot in advanced!
anyone???? pleasee??????
go to active sync on the Hermes and delete the old profile. This may work...
Cheers...
tried.. doesnt work.. plus it didnt even work the past couple of roms that i had... i think since i upgraded it from wm6 to wm6.1 i started getting this issue..
any solution????
if trying to connect it to another computer dont work
i would suspect a faulty connector
so how is it possible that its charging??
To charge, all it needs is for the pins carrying voltage to get a connection. (All USB has a 5v current at 500mA, it just uses that to charge).
It could be that one of the data pins used by USB solely for transferring data are damaged or broken (or the connector is broken internally). This is almost impossible to diagnose without the correct tools, so I'm guessing here.
However, my Hermes' USB port has started to 'act up' - it still charges fine, but you have to have the USB cable at juuuust the right angle and you can't move it or touch it at all, otherwise the USB connection disconnects. I suspect either oxidisation on the terminals or a dodgy USB connector - but as long as it charges alright, I can live with that!
you could try cleaning the contacts with a cotton bud and some isopropyl alcohol (surgical spirits - NOT METHO). If there is any buildup on your contacts this will fix it.
Cheers....
Mine has done this many times before, the bloody pc rejects the usb device as unknown. [email protected] frustrating, I go in and delete all stored data about the phone and same on the PC in Active sync, some times works. Try different cables, sounds weird but some work well some are no good, dunn'o why, just does. I would perform a Hard Reset, I have done this once and it fixed it, blows away all your stuff (which should be on your 2Gb min mem card anyway). Good luck, sounds like a Hard Reset is where your headed.
is it possible that its not working since i switched to WM6.1? cuz i dont usually charge my phone through the pc and i just relized it a month ago... so if i switch back to wm6 do you think it would work??
Try this
Try and going to ur Start Menu,and then into Settings,go into the last tab "Connections", now go into the little icon titled USB to PC,and make sure the little box is UNCHECKED...well now that should do the trick
aaronc29 said:
Try and going to ur Start Menu,and then into Settings,go into the last tab "Connections", now go into the little icon titled USB to PC,and make sure the little box is UNCHECKED...well now that should do the trick
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Click to collapse
if you would read the first post... where i actually asked the question u would see that i tried that already
but tnx for trying
my 8525 does this from time to time as well, while I've never traced down the exact problem, a soft-reset almost always fixes it (I'm not saying you haven't soft-reset, it's just how I fix mine).
It likely has something to do with memory, as it usually happens after I've been using a lot of features (windows live search, outlook, etc.) and haven't reset in several days.
good luck....it is frustrating!
u did not described what it actualy does if you connect it to the pc and what rom are u using
the common problems with wm6.1
uncheck the advanced usb disconnect from pc restart pc
go to active sync on ppc seting - connection uncheck box (allways) check box open `usb close `usb ok reconnect ppc
the wording might be different cause im using right now diff. language
I just bought used Hima through, because I broke LCD screen on mine. And I got it with some old German ROM on it, it's working fine, but I would like something newer and in English. The thing is, that when I put phone in USB craddle, it only charges the device and says that USB Device Not Recognized. I cannot upgrade ROM nor anything else, just charge it. On my previous broken Hima, I had no such problem... Does anyone has clue what is wrong and what is the solution?
Thank you in advance...
I just found out that when I want to sync, I can do it, but have to pull cell phone toward me while it's in craddle. But doesn't work when I want to flash ROM. So I guess it's pins problem. I looked them and don't see anything bad, anyone has clue what to do?
OK, I finally managed to install ROM, I had to stick something to push forward my Hima in cradle. Does anyone know what can I do to fix that problem? It's the pins connection problem...
first of all..i don't understand why you started a new topic on this problem because THERE IS ANOTHER TOPIC WITH THIS PROBLEM JUST 3 LINES DOWN AFTER YOUR TOPIC...if you had read but didn't......about the conectivity problem with the pins cradle usb cable and advanced functionality of the usb-pc function..and thath it works just for the charge and for standard conectivity is says device mailfunction...
Because I had german windows 2003 that had no advanced functionality of the usb-pc connection! And also I didn't see too many similarities with those posts which aren't three lines down after my topic.
I changed 2 craddles and also had same problems. But I managed to access PPC when I gave some pressure on cell phone while in cradle...
I have another broken Hima (LCD screen broken), and wondered if I could take his connector?!
Hi all,
I had my set flashed to wm6.5 by Keyzx and it is wonderful.
Lately when I tried sync it with my computer and laptop, winxp detected it as unknown device and activesync shows that it is not connected at all with no partnership with the ipaq.
I was wondering if the USB port which is faulty but I can still see the ipaq is charging when it is plugged into the usb port. I had tried downgrade the WM to 6.1 but still no vail. I did changed several usb cables but still nothing. Anyone facing the same problem? Can anyone give any valuable pointers on this issue?
I had tried hard reset, soft reset and many more but it seems like not working.
sometime it happen but usually can be fixed by soft-reset or reboot of your own comp
Hi Keyx,
I am a big fan of your ROM and thanks for the advice.
This is not the first day that this happen but it had been like this almost 2 to 3 weeks now. I had tried soft reset, hard reset and restart of pc but it wouldnt detect the 612c. I was wondering if there is anyway for me to restore the rom back to the original and reflash it back to your cooked rom... as I do love the cool interface.
Sorry to bother you but I do hope you can guide me on this.
Regards,
Lee
ya i think there is stock hp rom somewhere in the forum which you can flash through sd or dnw, one can be found here
The same thing happened to me. I tried different computers, USB cables, uninstall/reinstall activesync, changing ROMs and nothing worked. The problem is the mini USB connector is very fragile. Your connector is most likely broken. I hope you have a warranty. I'm on my third unit due to the connector. The first one quit charging all together and the second one did the same as yours - charge only no sync.
in the very worst case you could live with bluetooth activesync if the connecter is really broken
keyx said:
in the very worst case you could live with bluetooth
activesync if the connecter is really broken
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Click to collapse
Excellent way to troubleshoot keyx. That is so obvious it never occurred to me... I wish I would have done that before I returned the phone.
Yes, I guess that is the only way to activesync right now... using the bluetooth. I believe my usb connector is not functioning anymore as I had the original rom flashed on my phone and I still cant detect it on my laptop and desktop.
Thanks all for the information and its very helpful.
2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Maybe stupid but, have you tried other USB ports?
Sent from my HTC HD2 using XDA App
wazaaappp said:
2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Click to expand...
Click to collapse
Try removing and reinstalling activesync and make sure you do a reboot inbetween. I had this problem once and a hard reset fixed it but that was only because the problem i had was phone side (server side) and not with the pc (client side)
As I said I tried in another PC and it didn't work either, but my Xperia X1 does work so the usb port is all right... Forgot to mention that on NRGZ roms sense looks quite messy now even on the roms I know are workin properly, and everytime I reebot the mob the navipanel pops out, now I change to another ROM and the sense seems ok but the home button pops out the navipanel. Its so strange :S:S!
wazaaappp said:
As I said I tried in another PC and it didn't work either, but my Xperia X1 does work so the usb port is all right... Forgot to mention that on NRGZ roms sense looks quite messy now even on the roms I know are workin properly, and everytime I reebot the mob the navipanel pops out, now I change to another ROM and the sense seems ok but the home button pops out the navipanel. Its so strange :S:S!
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Click to collapse
In that case i can't help with the activesync issue but the navipanel issue is solved by disabling the auto detection. It is possible that the two are linked but i had the navipanel problem with the most recent energy rom and implemented the fix and all is well
M3PH said:
In that case i can't help with the activesync issue but the navipanel issue is solved by disabling the auto detection. It is possible that the two are linked but i had the navipanel problem with the most recent energy rom and implemented the fix and all is well
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Click to collapse
so how do I disable that? and whr is the fix? cheers.
Still waiting for answers about the Active sync...
Thanks.
wazaaappp said:
so how do I disable that? and whr is the fix? cheers.
Still waiting for answers about the Active sync...
Thanks.
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Click to collapse
Have you disable the "Enable faster data synchronization" thing?
Mine only syncs that way... It stopped syncing with faster sync some time ago...
wazaaappp said:
2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Click to expand...
Click to collapse
Hi, I have had same problem... spent around 2 days on Google and found a likely cause for that... Is there any chance that you phone got wet or short circuit a mini USB port... Anyways, have a look this forum and my post at the end...
http://forum.xda-developers.com/showthread.php?p=8382137
Hope it helps
when my ActiveSync stops working, the thing that usually help is "reinitiating" the connection - you could try step described here
p107r0 said:
when my ActiveSync stops working, the thing that usually help is "reinitiating" the connection - you could try step described here
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Click to collapse
Thanks for trying to help, this page is very helpful when device is recognized by PC, but has ActiveSync profile mismatch. The first thing that I did is I've disabled fast sync on HD2, then I've deleted all profiles and their traces on PC and HD2 as well. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized or recognizes it but fails to initiate ActiveSync. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
Grisha24 said:
Thanks for trying to help, this page is very helpful when device is recognized by PC, but has ActiveSync profile mismatch. The first thing that I did is I've disabled fast sync on HD2, then I've deleted all profiles and their traces on PC and HD2 as well. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized or recognizes it but fails to initiate ActiveSync. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
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Click to collapse
Yeah I have the same problem any PC just doesn't recognize the usb connection.
The link above covers what I'd try next in a round and about way.
Can you connect to your PC by cable in disk drive mode (>>Settings>>Other>>USB to PC)? Can you connect ActiveSync via BlueTooth? Can you synchronize with gMail using the Exchange settings for the service? The above tests should give a better idea as to where the problem is; whether with ActiveSync or the USB connection.
There's a great site covering ActiveSync problems. It's out of date but still relevant. Search for ActiveSync Troubleshooter by Chris de Herra.
I had problems with active sync a while ago.
The HD2 would charge but was not recognised by active sync.
If you put the phone into bootloader it says 'serial' at the bottom of the screen
When you connect it to your pc via usb, this should change to 'usb'
Mine didn't.....and a bit of reading around showed that this means the usb socket is faulty.
I sent mine back to HTC and they replaced the motherboard and I've had no problem since.
ericjennings said:
I had problems with active sync a while ago.
The HD2 would charge but was not recognised by active sync.
If you put the phone into bootloader it says 'serial' at the bottom of the screen
When you connect it to your pc via usb, this should change to 'usb'
Mine didn't.....and a bit of reading around showed that this means the usb socket is faulty.
I sent mine back to HTC and they replaced the motherboard and I've had no problem since.
Click to expand...
Click to collapse
Thanks for sharing!
People, come a little help, no way can I synchronize the phone with Windows, I have Windows 7, and installed Windows Mobile Device Center, but they can not sync to make, that would later be some ROM and Radio ROM I put, these are unic few days. I went to microsoft and my phone and there I upload everything and write synchronization is successful, but when Connecting your phone and choose sync anything, open the Mobile Device Center and not conected! Does anyone know the easiest way to sync? I would be eternally grateful to him!
I have another problem, the computer I see the SD card, a phone? I do not know what the problem was that I somehow know to help me, not I need to do factory reset because I have 450 phone numbers, and I can not seem to sync them! Means when I go to Start / Settings / sd card & phone storage, no write down my sd card? And all the programs that are on the card normally do not work! I ask for help!
Thanks in advance!
Got the same problem with Windows 7. Should have stayed with good old XP. Is there no way to get this so called driver?
Have you tried a different USB / microUSB cable?
I had one with a single broken wire that wouldn't charge but would pass data. Maybe you have a broken data wire.
my HD2 came back from repair
I've got my HD2 back from repair centre... and it works fine... most bizar part is paper say that nothing was done...