Database Users

HELP! exec 'stuck' in headset mode cant hear calls

Hi,
My exec is stuck in headset mode, it appears to think the handsfree is still plugged in and will only use the headset mic and earpiece even if not plugged in. I've tried a soft reset to no avail and i really dont want to do a hard reset as i have no way of backing anything up at the moment.
Any suggestions?
thanks in advance
Brodie

This is a fault that goes all the way back to the original devices...
The way to fix it is to get your headset jack, and try various ways of quickly but forcefully unplugging it. Happened to me the other night and eventually I managed to force it to recognise the headset was removed and it came back out of the speaker.
Cheers
Ant

sorted now, not sure if it was unplugging or not but i made & recieved some calls and unplugged it and it works!
thanks for the speedy reply and solution.
cheers
Brodie

I also have this problem today....but I dropped my xda exec on the ground and then all the sound is gone.....only headset and bluetooth are worked....
I think I damage the phone somehow.......
But I will still use it...

Anton.Valleyman said:
This is a fault that goes all the way back to the original devices...
The way to fix it is to get your headset jack, and try various ways of quickly but forcefully unplugging it. Happened to me the other night and eventually I managed to force it to recognise the headset was removed and it came back out of the speaker.
Cheers
Ant
Click to expand...
Click to collapse
Thanx Anton. My XDA experienced the same problem and I was veeeeerrrrrry sad about it.
Then I came across your suggestion and, BINGO! It worked.

*Sorry for the duplicate post*
This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!

Damn it, I've got the same problem since yesterday
I can hear calls in handsfree mode (using the built-it handsfree mode) and with an earphone plugged in but not through the speaker besides the display.
Strangely, the internal mic works well (I mean, the called person can hear me). Is it the same problem you're talking about or has my speaker just collapsed? :?
.ox
EDIT: I've noticed that only the speaker above the display seems to be muted. The one on the backside of the display and the two speakers in the main body (when using handsfree mode) work. So I guess, the speaker's dead, isn't it?
2nd EDIT: After plugging a headphone in and out about 20 times and applying pressure on the display receiver it suddenly started to work again. I'm not sure what was causing this problem but even a hard reset didn't fix it so I guess it's a hardware (or firmware) related issue.

Same Problem
After working fine for months, with and without the earplug, my MDA Pro has started do the same thing--it's stuck in earplug mode. I've tried plugging/unplugging the earplug for about five times in a row--didn't help. Do I really have to do this 20 times? Jeez--I'm afraid of messing up something else. Could there be another solution? UPDATE: I just now tried plugging/unplugging 20 times--no help!

OK, the solution is the same as that for the loose USB port--send the MDA Pro to the fine folks at Pocket PC Techs and let them fix it. They replaced the earplug jack and got the unit to work perfectly with and without the earplugs. $75 plus shipping. They misplaced my stylus, but sent me a new one right away. I'm very happy with their service.

I've had this kind of problem with a Nokia 8310 which I've carried for three years. I believe it is a physical problem with the headphone socket which may be caused by lateral force on the jack while plugged in inside a pocket. Wiggling and unplugging the jack repeatedly makes the phone socket work properly. There is a small switch inside made out of a metal spring. All you need to do is wiggle it.
The phones which go silent after being dropped may be a different matter.

speakers not working anymore

suddenly, the speakers of my wizard (Qteck 9100) doesn't work anymore.
When playing mp3's or making a phone call, I just can't here anything anymore! When using my headset, everything works fine.
Since there are 3 speakers, (2 stereo for music and 1 for phone speaker) which doesn't work anymore, I suppose this is a software error and not my hardware.
Is there anyone with some ideas for registry changes or so to make it work again? Else I will return it and let them fix it (still in garantee)
thanks!
CIAO!
VOODOOS!L

the main speaker on my 9100 just quit one day while it was sitting on my desk and hasn't worked since. Hard reset didn't help. New rom install didn't help. Gonna take it apart and look around soon.

guttrhead said:
the main speaker on my 9100 just quit one day while it was sitting on my desk and hasn't worked since. Hard reset didn't help. New rom install didn't help. Gonna take it apart and look around soon.
Click to expand...
Click to collapse
I've had this happen to me. What I surmised was that the phone probably thought the headset was still plugged in. I had to do a headset exchange with T-mobile USA.

There's a known fault in the wizard headphone jack socket switch which stays open when the head phone jack is removed. Plugging the jack in and giving it a good "waggle" sorts it apparently.
PS "waggle" is an old Swedish word for moving something back and forth while having your left trouser leg rolled up to your knee.

eek
this actually happened to me when my headphone jack's tip broke off and stayed in the connector. if you pop off the battery, you can see the tip. just make sure nothing's there, to verify that your problem isn't physical.

llcoolj said:
There's a known fault in the wizard headphone jack socket switch which stays open when the head phone jack is removed. Plugging the jack in and giving it a good "waggle" sorts it apparently.
PS "waggle" is an old Swedish word for moving something back and forth while having your left trouser leg rolled up to your knee.
Click to expand...
Click to collapse
I tried the "waggle" but it didn't work. I ended up replacing the headset since it was still under warranty with T-Mobile USA. However I use the headset plug quite a lot since I use the phone as an MP3 player during my work commute, so this is a cause for concern.

I had never used the headset and never put anything in that jack. Still the speake stopped working.

found out what was wrong with mine. Turns out that the ribbon cable that connects the lcd part to the keyboard part got snagged on something and had a couple of mm gash torn in the side. I noticed that sliding the keyboard open made kind of a crumply noise. I thought it was some flaw in the slide design, but it was just the broken cable rubbing against something. Still not sure where to get it fixed though (other than germany)

I had the same problem with this f*** headsets... I tried since two hours to "waggle" it and it didn't change anything... I'm going to try with other headsets tomorrow if it's the only solution

This happened to me again with my replacement MDA. This is what I ended up doing - take off the back plate and remove the battery. If you look at where the battery used to be towards the bottom of the phone, you'll sorta see the headphone connector. Use your stylus and wiggle it around thru the slight hole. That might do the trick.

Thanks,
I could solve my problem too this way, just kept moving in and out the headphone jack till it worked.
CIAO!
VOODOOS!L

One question, How many times you did it to make the sound work again ?

well, i think it took me some time, just wanted to give it up and suddenly it worked (play some music while trying, so you here it when it will work)
I also pushed and turned a little bit with the headphone jack into the headphone input connector, but be carefull with that, the headphone jack could break and parts of it could stay into the headphone input connector, and I assume that would make your problem bigger than before...
anyway, if it really doesn't work, you should return it asap, I should be replaced ...
good luck

This fixed my speakers
Incase someone wonders over to this thread:
I very gently wiggled the headphone jack whilst playing an mp3, and it worked.
I am so relieved that I dont have to take it in to be repaired.
If you cant get it to work straight away, try blowing into the socket, or use a toothpick. But remember to be gentle.

Headphone Problem

Greetings all
I've got a problem with my headphone and want to be 100% sure its an hardware fault before having to send it off to O2 repair centre (across the other side of the country)
I'm only getting sound out of one ear piece, I've checked the headphones on another phone and the problem isn't at that end. So I'm wondering if somehow unknowningly I've altered a setting (if even possible) which has chanced the sound output to something like a mono or handfree signal where theres only one plug in your ear?
Is this even possible :shock: any hints would be great!
marto

I guess it's more a hardware problem. It could just be dust/dirt in one of the contacts or worst would be that one contact has been pushed in too much. This can happen when inserting the jack not in a very straight fashion.
If your unit is no longer under warantee and you are brave enough to open it up for cleaning, then do it. I usually use a toothpick soaked in a bit of rubbing alcohol for cleaning, and a needle to push back the contacts.

mda compact ringing prob
do i use this advice for my mda. i put in headphones and no i cant hear it ring. it was making a low low sound but now nothing. i can haear thu the phones

Left channel earphone also not working on mine!
I too have the fault where the left channel cuts out (tho with a bit of jiggling mine kinda works again).
Damn it!!
Anyone have a safe method to cracking the case to see if the jack is stuffed??
(out of warranty of course)

Re: Left channel earphone also not working on mine!
naphman said:
I too have the fault where the left channel cuts out (tho with a bit of jiggling mine kinda works again).
Damn it!!
Anyone have a safe method to cracking the case to see if the jack is stuffed??
(out of warranty of course)
Click to expand...
Click to collapse
Well I don't know about "cracking the cover" but I did unfortunately send it off for a warranty repair to MPS in Qld :x I lost my high quality screen protector and after about 3 weeks of emails and phone calls the unit finally got back to me....still with sounds coming from one ear
The headphones work perfectly in my motorola v635 so I know they're ok, just tossing up whether to go through the hassle of be without my pda again for another month :?
marto

X2 is the answer
Have you tried Blue Trek X2?

Himalaya loudspeaker-sound lost, headphone-sound ok

I lost the loudspeaker-sound in my Himalya. It works using headphones. I think it may have to do with another set of headphone I connected to it, which was not original. Perhaps it put the device on permanent headphone mode. But then again it might not have anything to do with that.
Is there a Himalaya expert in Berlin - Germany who might be able to help me with it? I dread having to send it to the official reapir center, as I expect it to cost a neck and a hand.

Happened to me when I received a call whilst listening to music. I pulled the headphones out before answering the call, and then answered it. I could here them but they cvouldn't hear me. If you plug the headphones in again and remove them it solves the problem. Well it did for me anyway

I tried that. I doesn't do it. It doesn't matter what kind of sound, if Media Player file is played of phone ringing, only the headphones work. I think I need a dotor.

I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out. Hereto:
1- What does that mean exactely? Which part is that, in what part in the on-board jack? If it had been bent out of place, is it possible to bend the part pack (at best without having to disassemble)? (I tried the ramming in and out, no go).
2- I looked at the non-original jack I had used and it is about 2 mm longer than the original. Might perhaps that explain it? Is there a part in the back that could have been bent out of place?
3- If indeed this was the problem (if the jack had been bent out of place, one way or another), would the microphone work? I can record using the dictaphone and the micophone also works during a call.

When we had himalaya's it happened to both of our devices (my wife and I had one each).
It appears the spring in the speaker can come loose. I used to bang mine (pardon the pun) on my palm and sometimes it would start to work. Then we broke the speaker protection shield, and this made it easier sometimes and hard to fix in others.
When I sold it, my friend took it apart as it was out of warranty, and as he is electrically minded, he find the dodgy bit, and soldered it to the device, and now works perfectly.

Yes! Thanks Jasjar. It worked after a bit of beating.
I found a detailed instruction of how to fix it permanently in another thread. Sounds complicated and dangerous but eventually I must do it.

ran2far said:
I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out.
Click to expand...
Click to collapse
Sorry for kicking the topic, but this was the solution for me. I just poked in the headphone-jack with a little stick and tataaaa... my sound is back!

Sound lost problem
Hi all,
same happen to me, the sound stoped working (on my side it had nothing to do with the phone jack).
After the modifaication which is described in this forum i had still the same problem so i solder the loud speaker directly - still same problem...
After some time i flashed the device again, now it works, so on my side it was a software problem...
The device was 3 month out of power, but i think remove the battery and if the sound appears on startup (on first boot) but later not, then flash the os and it will work ...
kr
chw

XDA 2 sound problem...
Hi!
Plese help me!
I have strange problem with my XDA 2.
I bough it 2 days ago. It was in O2 network.
Now when I unlocked it for my network (polish ERA-GSM) I saw that when I'm calling I cant hear anything. Person from the other sight can't hear me too..
XDA have sound becose I used media-player ando other sound stuff, thats why I think that speaker is ok. Microphone is ok too becose I can record animations with sound.
So what should I do now? ;/
Plese help...

Just for reference:
A friend of mine had this 2020, and both Speakerphone and mic were not working.
When somebody called, the ringtone DID sound.
Anyway, bluetooth handsfree worked fine.
All we did was play with the jack, using the stylus! Not even headphones...
And now it works fine!
He says he'll never put phones on it again... lol
cu around!

Looking for more Info
Hi, please help me find which points in the MDAII Motherboard can I solder to disable the headphones and get the audio and mic back to the MDA.
After a while my headphone-jack is broken from the motherboard and now I only have the pin outs in it.
The device is working perfect, and I can use bluetooth headphones. I just don't have audio in the speaker and no mic without bluetooth.
I hope someone can tell me which of the red points en the picture can I solder to disable the headphones.
I just want to do this temporally until I get a replacement spare part for it.
Thanks
EDIT: 12-12-2007
I got it. Just joining 1 and 3 and you will get audio back to the PDA disabling the headphones jack.
Thanks anyways for reading this..

Did you find out what all the mboard pins are for the jack?
I have a dodgy jack and would like to take flying leads of the mboard jack to an external (easily changed) inline jack. Does any know what the 1 to 6 pins correlate to. I would like to still switch the audio via the external jack. Not bothered about the mic.
TIA.

Speakers dead - both phone speaker and ringer...

Hi everyone...
I just pulled out my headphone plug and now I can't hear any sounds over the Prophet's speakers - No ringtones, no system sounds, nothing. Not even the other person when I call someone...
Still works over headphones though...
So what's wrong? Is my headphone jack screwed?
Thanks in advance...

That is a commun problem with this equipment.
The spring on the plub doesnt work right with the time.
One solution is to to plub and unplug several times and then test it if it the the problem has been solved.
Prepare to buy a new headphones plug.

Thanks for the reply... so you're basically saying, there's a mechanical problem with the headphone jack? That's strange, because when I call the phone from a different one the ringer works fine. But when I call someone else from the Prophet, I can't hear a thing...

I think that the problem lies with a little metal pin/pad inside the jack hole on the prophet.
When you put the jack in, it depresses this little pin, and deactivates the speaker, earspeaker and microphone, and transfers that over to the headset. After a bit of usage, it appears that it can get stuck when you remove the jack, disabling the phone's speakers etc.
I find that shaking it/hitting it/ramming the jack in and out, whilst building up frustration, can remove stress. It also can have some effect on the problem.
I'm just waiting it out until my contract ends, and i get a new phone.
EDIT: Ah, and the prophet naturally rings out loud aswell when you have the headset in, so that's why you can hear it.

I had the exact same problem, I sloved it by rotating a pin inside the headphone jack and it is sloved the speaker worked. I inserted the headphone and it work thus i took it off and prophet worked as normal.
wish good luck 4 u