Database Users

How to *really* hard reset Universal to factory condition

With all this talk about WM5 devices not really resetting everything after a hard reset, and my device being dead and not recovering after a hard reset makes me think, there must be an alternate way to really hard reset a device back to factory condition.
I tried a lot of combinations of presses to no end. The only thing I am suspicious about but did not play with is a red/white round sticker (which looks like it is hiding a button) under the battery (upper left corner).
Anyone know what that is, or is there a way to do a harder reset? Taking the battery out for a few days did not help either.

Because flash memory actually needs erasing rather than just resetting I doubt it is possible to clear it with a simple button press. It may be you can do a normal hard reset and hold down a button to bypass loading data from the flash then format it. But I've no idea really.
Jamie

Re-flash the ROM?

uuummm some where in this forum i read that if you have wm2005 and go to boot loader mode you get an option over there to clear the cache or memory something like that, and that would give you a clean installation.....
haven't tried it though.....and i doubt i would get such an option in wm2003se, also i have a similar problem i did a complete flash reinstallation of rom to my device and after the installation i opened windows media player (wasnt the first thing i opened, but didnt copy any files)and guess what....i had a song available over there..... which i could actually play and it did....i checked the location of the file and it was somewhere in my device or documents dont quite remember i did a hard reset again and same issue....
after that i have'nt tried anything the rom is same i just deleted the folder manually but i would also like to know how to TOTALLLLLLY ERASE ALL DATA from the device and clean install everything
regards

on the XDA II and WM5 you hold down the buttons to resent stage then i gives you three options. One of these I am sure clears the phone

I hard reset my Universal several times (well I think I did at least)
Press the soft reset plus the two "-" buttons and you will have a white screen asking if you want to put back your HTC back factory default

Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.

i tried some of them according to herein, but some of them were not function.
http://wiki.xda-developers.com/index.php?pagename=Universal_Technical

there's a little icon called "clear storage" which brings your settings to the factory's default. what's wrong with it?

i'm stuck too in bootloader with my mda pro

atekant said:
Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.
Click to expand...
Click to collapse
This may be too late, but there's no way to do any sort of a reset to revert back to a previous ROM... the only thing you can do is reflash the earlier ROM.
Brett

ok ... now the final BIG request ... who can give us an update that works. the patched Maupgradeut_noid is not working with the latest upgrade.
thanks.

To revert back to clean copy of OS (i.e newly installed OS)
Hi,
Just to share with you my experience in reverting my phone to its original OS condition. Before that, just to give you guys some background.
1. Upgraded from PPC2003 to WM5
2. Tried install some patch to enable file transfer (OBEX) in BT
3. Suddenly, the phone screen gone missing. Phone shows No Signal. Cannot receive call.
3a. Did a OS reflash again, but still does not solve the problem.
4. **Panic for a moment **
5. Looked thro Program Files, and seems like some appln i installed were not erased despite doing a hard reset. So, i guess the hard reset doesnt erase some portion of the memory
6. Googled for a solution, but most said do hard reset
7. Went back xda-developers.com site to look for solution
8. Finally found a method. see http://forum.xda-developers.com/showpost.php?p=1164331 to do a format on the memory
Now, my phone is working fine. The phone screen is back and it shows my telco name, and can receive call
Hope this helps.
Rgds,
Choon

you're in the wrong forum mate

S200 hangs in bootloader after softreset

Hi all,
Since last friday I'm the happy owner of an S200, until sunday atleast. After a soft-reset, initiated from windows, my device won't boot anymore. It hangs in the red-green-blue bootloader screen (says: IPL 2.09, SPL 2.09). I've tried soft-resets and hard-resets, but the device would consequently keep hanging in the bootloader.
So for the past few days I've been searching the web and just managed to update the ROM. I was expecting that updating the ROM succesfully would mean my device would boot again, but it still keeps hanging in the bootloader (saying IPL 2.09 SPL 2.15 now, so the update did take place).
Does anyone has any idea whats wrong with my phone? Or how to fix this? Please help.

* bump *
I've been searching further and tried to do a SD dump, but I'm getting the message I don't got enough rights to perform a SD dump. This meens my S200 isn't CID unlocked. Is there any way to CID unlock the device without the need of booting into WM?

The solution to your problem
Hello, if you are having bootloader screen right after starting your mobile (prophet) check if your camera button is depressed since i had the similar problem. In my case i had to disassembly the phone in order to fix it. Right after fixing the button it worked fine

hi syzzer,
i really feel with you - why? - i have the exactly same problem. after i tried to upgrade my rom from o2-germany to another one the device isn't starting anymore and hangs in the beautiful-colored bootloader. and now, if i just even want to re-install the same or another rom, doesnt matter which one, the s200 wont start again. i think this is a really unlucky situation for us to stand alone with our weak pda =) hoping for more help, otherwise we have to take up our warranty and try to get it fixed by the store we did buy it (if a rom-update damage is still in warranty )
good luck
budy!

awechris said:
Hello, if you are having bootloader screen right after starting your mobile (prophet) check if your camera button is depressed since i had the similar problem. In my case i had to disassembly the phone in order to fix it. Right after fixing the button it worked fine
Click to expand...
Click to collapse
in my case, the camera button is not pressed in... i truly don't know what to do hopeless? mhm?
greets!
budy!

hello Syzzer
I have the same problem, but i make a soft reset and it works.
Camera but + Com Button + Power
Wait until message appear.
You Get the message : For Hard reset press send
If you choose other key the system boots normaly.

I had already tried all your suggestions, but nothing seemed to work.
About a month ago I bought a Trinity. In the mean while, I forgot I had put my S200 in my bag and carried it around for a month. When I found it a week ago and started pressing random buttons, it suddenly booted and has been working ever since! The problem has gone as mysterious as it came. I can only imagine there was some hardware failure / dirt in my device that caused the trouble and is now gone / moved to some place it does not do harm. Because I already bought a Trinity, I gave the S200 to my brother. He's been using it ever since and did not have any problems. So keep your head up, there's hope!

I m also having the same problem
Now I am having the same problem, no button is pressed, and I can not install the NVID ROM
Actually I can install only a few ROMs, the NVID ROM was working before on my Neo perfectly but, I think it can be because I have changed many ROMs, from a month, actually I have tried different WM6 ROMs and I used NVID ROMs mostly for Step 1.
Now when I install any ROM, it shows a msg some nbf one after 80% or 95%
It can install the pdaviet first step ROM, but now the problem is that it hangs very much and it can not start Wifi, it has stopped working, a few more ROMs i have tried, but the WIFI is completely stopped.
When I press it in communication manager, it will show busy icon for a few seconds and will not start it in end.(I tried it in both WM5 and WM6, same problem, I also tried after soft reset and hard reset, the problem is still there)
Please someone help me out.

Sos, Experts Help Pls

HI everyone,
when i was instaling a new rom for my universal, it stoped at one time, now the phone doesnt work , i just can see on the top of screen USB and v1.01,
and when i push the 2 bottoms and reset for restore to factory default the white window appears till i click on 0 then nothing
please help
Thank you

which ROM were U trying to install?'Cos some of them needs never bootloader. is somewhere on ftp. Try other methods to make it running i.e. somwhere on wiki is tuto with some direct commands. Try reflash with original rom. Use search
try those links:
http://wiki.xda-developers.com/index.php?pagename=Instructions%20for%20those%20stuck%20on%20Boot%20Screen
http://wiki.xda-developers.com/index.php?pagename=Instructions%20for%20those%20stuck%20on%20Boot%20Screen%20%28UNI_exitbootloader%29
http://wiki.xda-developers.com/index.php?pagename=Upgrade%20bootloader%20from%201.00%20to%201.01

Had the same problem a couple months ago.
Just put it into bootloader (power+light+reset).
And flash the (original) rom again.
Worked for me.
Good luck.

... and take out the SD-Card. This happened twice to me until I took out the SD-Card. In my opinion, the mobile will see an inserted SD-Card as ExtRom when you do a hard reset.
As far as there are no cabs on the card, nothing will be installed !
tsfnet

I had a similar problem. Just repeated the process with the original cable and everything worked fine. Some replacement cables do give problems.

Reseting unlock password

Hi to all!
I`m new in this forum and ba world.
Last week purchased spv m2000 with wm2003se and simlock. After reading wiki I unlocked SIM, unhided an unlocked EXTRom , resized DOC and upgraded to latest radio rom and wm6 (thx Helmi for great job).
I did also some set up things in wm6, for example password (something like - "if device is unsed for 30 min. you must insert password") same as my PIN.
My battery after whole day of exploring new features and programs became week (10% - you may loss your data..., etc) and I decided to push power button and replace with another one. But I forget that other one is also week (5%). After soft reset and booting wm6 asked me for a password to unlock system - and I was surprised coz wm6 told that password is incorrect - apparently lost all my settings.
Hard reset and boot options helped with sweeping whole system. So I must now install again all programs and patches.
I don`t know if this is normal wm6 behaviour (I`ve read wm6 is data lost proof - this feater was major cause of upgradind) or I did something wrong with switching batteries.
Best regards

I do confirm this problem.
If unlock password was set,after you changed the battery,in the first boot the phone would be No radio,so you should reset it again.Then the problem came,all the password you typed was incorrect,you could not get into the desktop.
Even after you hv hard reset your phone.You will also need to clean the registry,that is incredible.
Can any one figure out it?
It is a serious problem.

Same problem
I have just the same problem that with my PDA2k. I upgraded to WM6 and put in a Phone Password. When I came to reboot the device and enter the password, it was not recognizing it ( tried to hard reset etc but still got stuck on the Password screen no matter what I do?
Any help on this pls pls?????
thanks
MercuryCube

Trinity P3600 have this problem too
Hello, I just got the same trouble on WM6 Trinity P3600 (AXL ROM from 2007-08-30). So possibly this is common DOPOD ROM bug?

Also have the same problem with XDA IIs. Tried to reload the new ROM but the enter password is still there. Any other solution?

Solution Found!
You find the solution here:
http://forum.xda-developers.com/showpost.php?p=1164331

)
Thanks it worked perfectly
100 points !!!!

this is called hard reset it wipes all of your installed software and settings. it is like freshly installed windows

Dear Xplode , what on earth is the reason behind the blocked password and reseted clock if u remove the battery ? ( backup batter working ). Another question , any idea if i can use a 3rd party application replacement for the Lock application ?
Karim.

prophet upgraded with wm6 hv this problem too

One easy tip
Before you replace the battery, turn off security lock on device. Works for me and is not too.... much hassle.

Hardware or software bug ?

Hi,
For the last month I noticed that Left softkey (Phone softkey) is freezing.. Now this is becoming more often. The only solution I found is when it freezes to press windows start button at the top left corner and then the phone is working normaly again. At the moment I press left softkey and it freezes, I see that background for that button drops in (the animation works). Then, to un-freeze it, I press verry gently with stylus windows start button.. The rom upgrade didnt work, so I dont know if this is hardware or software bug ???
Any idea ??

dgdragon said:
Hi,
For the last month I noticed that Left softkey (Phone softkey) is freezing.. Now this is becoming more often. The only solution I found is when it freezes to press windows start button at the top left corner and then the phone is working normaly again. At the moment I press left softkey and it freezes, I see that background for that button drops in (the animation works). Then, to un-freeze it, I press verry gently with stylus windows start button.. The rom upgrade didnt work, so I dont know if this is hardware or software bug ???
Any idea ??
Click to expand...
Click to collapse
It sounds like a firmware issue, especially since you had attempted to upgrade the ROM version and failed to do so. Have you tried performing a hard reset? This will restore the phone back to default factory settings and should resolve this problem.
I would strongly advise you to first backup your data (Contacts, Emails, SMS, etc) using PIMBackup.
To perform a hard reset, please try the following:
(1) With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
(2) Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
(3) Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset.
Regards.
p.s. if you would like some detailed information on how to unlock your phone to upgrade to another ROM version, such as a custom ROM, then please carefully read the following guide.

Mastoid said:
It sounds like a firmware issue, especially since you had attempted to upgrade the ROM version and failed to do so.
Click to expand...
Click to collapse
Hi again,
Thanks for your replay. I succeded with ROM upgrade. The problem appeared while I was using previous ROM version (some clean WWE) and then I flashed to custom ROM few days ago thinking that I had a lot of programes instaled on previos ROM and if I install a clean ROM problem will dissapear.. Now I see I was wrong.. I dont realy get it.
I was following the guide from your post while I was upgrading the ROM I have now. And when I did, I did hard reset..
Good thing is that I found the temporary solution how to unbug it (by pressing start button) otherwise I would be verry pissed of as I dont have warranty
Did enyone experienced same problem ?

dgdragon said:
Hi again,
Thanks for your replay. I succeded with ROM upgrade. The problem appeared while I was using previous ROM version (some clean WWE) and then I flashed to custom ROM few days ago thinking that I had a lot of programes instaled on previos ROM and if I install a clean ROM problem will dissapear.. Now I see I was wrong.. I dont realy get it.
I was following the guide from your post while I was upgrading the ROM I have now. And when I did, I did hard reset..
Good thing is that I found the temporary solution how to unbug it (by pressing start button) otherwise I would be verry pissed of as I dont have warranty
Did enyone experienced same problem ?
Click to expand...
Click to collapse
Personally, I haven't ever experienced this problem, but it's good to know all is well now
Best Regards.

The issue is happening to me too.. not sure why..