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Hello, earlier today i felt the device was very warm, i tried to switch it on but it dint respond, even to a reset. when i plugged it into the wall charger all i get is the right hand LED glowing red.
HELP!!!!!!!!!!! how do i hard reset it or get it to work again!!!!!!
i would call in orange care, but im out of the country and i really need the pda functionality!!!!
Unlucky. The 'red' light on most HTC devices indicates a serious power problem, usually it means that the battery is dead (as opposed to simply having run out of charge) or very close to death. You can probably get it working again with a new battery, if the incident hasn't damaged any other components.
i had this with my JJ after I accidently let the battery run down, I plugged it in and led went red and unit would not power on, left it plugged in started scanning the manual and web about a red led, 30 mins later, JJ just switched on and all fine.
It's worth a go and ive not had problem since
i dont think that was the case...
i have a feeling it might have been a short or something, because the unit was SERIOUSLY hot.....
nothing i did worked....until............
final time before giving up, the light was still red etc.
i figured what the heck, either way its dead and im going to get a replacement.
i then gave it fairly hard thump
the red light disappeared. i thought to myself, oh crap, i've really killed it.
then i reset it............. IT BOOTED UP!!!!!!!!!!!!!!!
and all my info still intact......brilliant.....im still going to try and get a replacement when i get back, but thank goodness.
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
afhstingray said:
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
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Click to collapse
Actually, it's called percussive maintenance, "the fine art of whacking a machine till it works"
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
I would recommend not using the machine too much until you can get a replacement battery if I were you. Lithium batteries will get very very hot (in some cases expand and ignite) if they are dis-charged too far. Most equipment which uses lithium technologies will have a voltage cut-off on the power input. As each cell is a nominal 3.3V-3.6V, this is often at around 3V in order to not discharge the battery too far. I would have hoped that this was a HARDWARE function rather than software. However with what you have described, if the voltage cutout was somehow disabled, then this could explain the problems.
Of the units that I have seen in the past like this, the red LED would describe the battery voltage being too low to safely power the unit (i.e. battery be dead). Generally a couple of minutes charge will bring it up to a safe working value. However, after 30 minutes this certainly should have been enough. On one of my motorola units, the battery has expanded a couple of millimeters as it starts to dissociate. It may be worth you checking to see whether the battery in your universal has distorted in any way.
Hmm the red light comes on mine all the time.
It just means the battery is low and the unit is charging. .
It should turn green when the battery is at or near optimum charge.
no....thats not the red, charging is orangy when i say red i mean PROPER red. battery is not distorted, and to the best of my knowledge the unit had a good charge, im pretty sure it must have been some kind of hardware short, and am going to call orange as soon as im back in the country.
dosent explain though why when i whacked it it started working again. the whack instantly made the light go out :wink:
i did a battery rundown test as soon as i got the unit, and posted the results on the forum, if the cut off was not working, i would have ended up with a red light then.
i dont have the manual with me now, but is there any documentation on the red light?
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
JOEJOETHEJOEY said:
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
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Click to collapse
this is damn scary! Every day more people add on to the "my univ's gone dead after a small drop" community :?
When my univ was brand new, a friend of mine dropped it from a coffee bar table 3 feet high, and i still heave a sigh! Cant believe nothing happened...!
But one thing i guess we all know, its a "drop" away to kiss our device good bye :roll:
hope you get it back up and running m8! look around the forums, there are lots of breakdown-solutions threads...
cheers,
San
nice work afhstingray
do you think it was a baterry problem.
i have often used my battery till tit just ran out, from what i read in the post it seems to be a bad practice. anyway to turn off the phone
i doubt it was a battery problem as i've been using it until now without problems. (i didnt get a replacement as soon as i got back cos im waiting for this unit to get a bit scruffy before i get it replaced)
i had this once on my c500 as well, but taking out the battery for an hour did the trick. so i dont think the problem is related.
i've dropped my universal quite a few times already and im happy to say other than a few annoying dings on the metal plate with the orange logo, its working fine. and 2 of the drops were pretty bad ones too, i thought for sure the screen would die or crack. guess i got lucky and it hit the floor at an angle not too critical
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
ViaraiX said:
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
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Click to collapse
wouldnt it have worked if it was plugged into the AC then?
Well my Exec was dropped onto concrete at the petrol station whilst I was trying to sort out TomTom and fill up my Yamaha R6 bike at the same time :roll:
No problems, just a couple of case marks.
I guess multitasking should be left to the ladies and computers :lol:
steverae said:
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
Click to expand...
Click to collapse
Also explains why Servers are built so solidly.
When you are trying to recover a server at 2am in the morning they need to stand up to all but a sledgehammer :twisted:
I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.
Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.
I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.
First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.
Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard
I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.
No water damage... I think its on warranty... I live in Greece.
Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard
have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.
Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
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Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard
I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.
I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.
Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?
I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare
Hi all,
Need som urgent help. The backcover of my device is not fitting well any longer. Guess I´ve bumped it to many times...
As a result (Iguess) I cant turn on or even charge my magician!
The only thing that is happening when I try to charge is that a red light is turned on. What does this mean?
Any solution of how to get it work again?
Is it possible to buy a new back-cover? Live in Sweden.
Thankful for some ideas!
Regards Emil
Most probably the notch on the battery cover that hits the microswitch lever has broken. You will find the microswitch on the lower-right corner of the device when facing down. Put something soft but strong enough (ie. foam) to keep the microswitch in the ON postion then mount the battery cover and temporarily fix it with tape. Be sure to keep your device plugged in via USB or charger in order not to totally discharge the backup battery. If the backup battery gets depleated, then it's like doing a hard reset.
You can buy parts from ebay but I've always bought from Brando and is very reliable dealer (shop.brando.com.hk). Delivery is quite fast too.
Hi Zerimar and thanks for your answer!
Unfortunately that didn´t do the trick. Still the same red light when trying to charge. And I can´t turn it on! I am pretty sure that the battery is flat out by now but even so I would think it would load and then after a while, I would be able to turn it on.
Am really frustrated abt this!
Any more ideas maybe?!?
Regards Emil
u'd better send it to service...
BoomerCE said:
u'd better send it to service...
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Click to collapse
Well, that´s what I´m trying to get around... Thats why I´m hanging around here
If have have my device charged via USB or charger, the LED becomes as soon as I remove the battery cover. If I hit the microswitch lever then the LED turns green and start to boot up. If main battery is removed the LED stays red even though hitting the microswitch's lever.
It looks like it's not charging your main battery or your battery is already defective. If your device is over a year old and you're still using the same battery, then its time to change it. Bulges in a battery is a sign that it needs replacement.
Before sending your device for repair, why not look for someone you know who also has a Magician or equivalent device and quickly borrow his/her battery?
I had red LED when plugging into a main charger - and then the phone reset.
Red LED + loop booting-poweroff = dead battery
If the LED is RED when you charge your device for hours
If the device tries to boot sometimes, but powers off by itself some minutes after (it means, at least, that your device CAN boot! )
Your battery may be dead, I bought a new one for 10Euros on ebay...
Those batteries are perfectly compatible with HTC Prophet or HTC Beetles (Ipaq 6515) and maybe other devices... easy to find!
i'm having a problem that i can't find much information on.
i have a verizon audiovox utstarcom xv6700 (htc apache)
i drained the battery one night, to the point of what seems no return.
whenever i plug in the phone, a solid red light comes on.
whenever i plug in the phone without the battery inserted, a flashing red light comes on.
whenever i instert the battery in the base that came with the phone,
the charging light flashes yellow and then turns green.
i haven't installed anything more than software trials seeing as i just bought this phone.
if i can find a fix for this, without having to go through waranty issues, it'd be much appreciated.
any help?
thank you everybody!
When the battery is completely drained, the charging light should turn on and be red. How long did you try to charge it? You have to leave it plugged in for a bit to get enough charge to get past the red light.
retry
unfortunately,
i have already tried this.
i leave it plugged in for aprox. an hour,
and the red light dissapears.
however nothing happens after that either.
i unplug it, and plug it back in,
and the red light reappears.
any other suggestions?
I have one, bring it back and get a new one. did u buy it from a official dealer?
no,
i bought it off of a guy who had it for two weeks and didn't think it was worth the money.
he did buy it from a verizon store brand new,
and like i said i've only had it for a short period of time.
i was waiting to see if i could find a fix without sending it back,
to do without getting the reciept information required for the warranty.
i've read about other htc products having problems with this,
and everyone says that there is a problem,
like mentioned before, that once the battery is drained,
it doesn't have the "juice" to start charging again.
alot of people have recharged it with batteries.
i'm planning on finding my voltage reader (whatever it's called)
and seeing if it's the batteries dead.
other people have said that there is a problem with bad data ports.
which could have been from the previous owner,
they say that after drops that a few weeks after the drop it goes out.
any other suggestions?
thanks guys!
The red light can indicate battery fault. Remove the battery and clean the contacts, then try charging in the back of the cradle rather than using the USB connector. It might come back. Fully discharging is not good for the battery, so if it comes back, listen to the phone and charge it went is says the battery is low (20%???). Other than that, batteries are cheap, try a new one.
Ok i got an extremely bad problem
i brought a hd2 from ebay with a fault, which was the person said he dropped the phone and the screen cracked then he replaced it with new screen and digitizer, but he said after he did that the phone only starts up sometimes, anyway i won the bid and when i recieved it i put the charger in and it turned on by itself and was stuck ar htc screen i took the charger out and the phone went off, so i put the charger back in again and it didnt turn on this time, tookout battery and did reset and hard reset and still nothing? the phone doesnt have hardspl.
so i opened the phone up and look to see if anything was lose which it wasnt and i also manged to damage the volume flex cable and the bottom buttons flex!
so i left my phone overnight and in the morning i put the battery in and put it on charge and A RED LED LIGHT CAME ON!!!! which means it was charging so i thought if i press the reset button it come on, so i pressed the soft reset and nothing came on and the red light dissapeared and it doesnt come back again?
Can anybody help me whats wrong?
Since the previous owner has dropped the phone, anything could have went wrong.
First, check the battery pins on your phone, and make sure they are straight (not bent, not eve a little)
Hi I tryed that but it still don't work, also to follow up I put my htc in fridge for 5 mins and put in usb and orange light comes on so I left it for couple of hours and after it finished charging it virbrates and screen comes on but it just stays black so I took out battery and it didn't startup, so battery is fully charged and I. Put phone back in fridge and put usb back in and orange light came on again, so this time I pull out usb cable and the light is still on??? And I pull out battery and it goes off I don't know what's wrong???? Its driving me nuts!!!
Edit - ignore what I wrote above, okay I left phone in fridge and I put battery in and then I put in usb and orange led light comes on then the phone vibrates and the htc logo screen comes up but it is frozen there and I can't reset because I have no buttons because I broke the flex ribbon. I pull out battery and it turns off and it doesn't come back on so I put usb in and then battery and nothing but I can feel a tiny bit of vibration but not as strong as before. Its soo wierd the phone only powers when I leave it in fridge.
really need a solution fast
Please guys I really need a solution, don't leave me hanging. I was going to buy a new motherboard but I don't know whether its worth it because I font want to waste money.
I can't answer your question. But I know for fact that if the hd2 overheats monsterously the processor melts off it's spot or something and the phone starts to reboot at 25-30 Celsius degrees and that could explain cooling it down lets it boot. My suggestion is to sell the phone on Ebay as SLIGHTLY damaged Hahahah!
infact thats what i done i put it on ebay if anyone wants it let me, mint condition except boot failure I don't think it the processor because I can connect to usb and it comes as qualcomm data
The phone tries to turn on because I see the vibration motor turn once but nothing else happens?
facepalm.
....
Was there any need of facepalm makes you look like a retard. Don't do it please