connecting problem - Networking

Hi
I have my htc TyTN II for 4 days i try to retrive email from Gmail and other provider but i get this message " CANNOT CONNECT FOR AN UNKNOW REASON . CHECK YOUR CONNECTION SETTING . IF THE PROBLEM CONTINUES RESET YOUR MOBILE DEVICE " . The only email I can get is hotmail , I try for three days with AT&T people but nothing change I reset the phone and nothing happen I change all the connection but I can not solve this problem .
Please if somebody can help me before i send back this phone because i like this phone but with no email is useless .
Thank for the help
luigi

luigi giancamilli said:
Hi
I have my htc TyTN II for 4 days i try to retrive email from Gmail and other provider but i get this message " CANNOT CONNECT FOR AN UNKNOW REASON . CHECK YOUR CONNECTION SETTING . IF THE PROBLEM CONTINUES RESET YOUR MOBILE DEVICE " . The only email I can get is hotmail , I try for three days with AT&T people but nothing change I reset the phone and nothing happen I change all the connection but I can not solve this problem .
Please if somebody can help me before i send back this phone because i like this phone but with no email is useless .
Thank for the help
luigi
Click to expand...
Click to collapse
Your Gmail and Provider settings are not configured.
You got to have gmail imap configured & working properly on a wm6 phone to receive and retrieve the emails from Gmail and get your phone properly configured to receive from the provider also.
Cheers

Good morning
my phone is unlocked , and before this phone I had a blackberry and I never had this problem to retrive my email , I guess the configuration of gmail and the other provider was ok , or the htc phone has a different setting and configuration ?
If I connect the phone to the PC I can retrive email why I can not do it when is not connect to the pc ?
Thank you for the help , this phone drive me crazy
luigi

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Problem with email sending / downloading

Suddenly I have problem with my email messages on X7500. It seems that it is impossible to send (or synchronize) any email by GPRS connection, only by wifi. GPRS is functional (IE or Opera are running ok). Did somebody here solved similar problem? I didn't find the reason... Please help.
I solved it already.... some network settings are quite strange ... and ... well hidden (?) ...

Phone - No Service !!!!

Hello, i got an SPV M1000 (Himalaya) yesterday from ebay. It's a really nice piece of kit. I tried everything out and it worked fine. But this morning when i tried it the phone feature did not work (it's locked to Orange). It says "No Service" !. I tried the sim card back in my old phone and it works in there fine (so it's not the SIM). However, i CAN send texts and receive them on the M1000 (just cannot make or receive phone calls)!!!!. So why has the phone feature gone wrong ? any ideas ?.
When i click on "contacts" nothing happens, when i click on "phone" nothing happens !. I have tried the phone settings in START - SETTINGS - PERSONAL (tab) - PHONE and played a bit with the settings in there to no avail !. I have tried to set the network to auto and manual, still no joy. Has anyone got any idea how i can restore the phone feature ?. It did work fine yeaterday.
Also, activesync has stopped working, i just get "Synchronisation cannot be completed successfully. Reconnect your device and try again. If the problem persists please contact Microsoft Activesync Troubleshooter in Microsoft Activesync help on your desktop computer". I CAN use the "explore" feature of activesync, i just cannot synchronise !. I have checked all my firewall settings etc (i have Zone Alarm Pro), and i still cannot get it to work.
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It's running WM5.
no service
You may romupdate for offical rom.
How much did you buy it for?

eMail Problem... but not with WLAN

Hi everyone!
I'm the proud owner of a HTC Kaiser for about 2 weeks know which works just fine, at least if there wouldn't be this extremely annoying eMail problem :-(
I configured my eMail account and when I'm downloading my eMails with WLAN everything works fine, which proves that username/password/... must be correct.
Today I was "on the road" and tried to fetch my mails via grps/hsdpa/whatever was available and it just won't work. I suddently get a "Synchronisierungsfehler" (I'm running a german ROM, in english it should be something like "synchronisation error") and a bubble tells me to check my proxy etc settings, but it seems that the phone doesn't even try to connect :-(
I deleted and recreated my eMail account a couple of times, trying all the different network connections but it just won't work.
If I run IE, it automatically connects over 3G and I'm able to browse the web. While connected and surfing through the www I'm still unable to download my mails with the same error message, although I'm definitely connected to the internet. As soons as I disconnet 3G and enable WLAN, I'm able to send and receive eMails (while surfing still works of course).
Any ideas what I'm doing wrong? Slowly but surely I'm going insane ;-)
Thanks,
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What's your mobile carrier? Maybe the provider is blocking the necessary port(s) which are used by POP3/SMTP/IMAP.
So in first instance you could try a different APN if there is one...
Thanks for the reply!
I'm on 3 (Austria) and the strange thing to me is that it aborts so quickly. When downloading my Mails via WLAN it says Connection, Logging in, ... but over GPRS, which should take longer i guess, within the very first second (REALLY withing the very first second), there is "Connection", "Synchronisationerror", so I'm wondering if the connection could be dropped that fast by my provider or if the phone isn't even trying :-(
Thanks again,
Simpson
I guess it could be the port thing I mentioned above.
When you're connected via wifi (i.e. at home) there is usually no specific port blocked. So you're able to receive emails without any issues. If you're connected via GPRS/EDGE/3G/... the provider is able to block an incoming traffic on specific ports. The whole procedure works like that (simplyfied): your mobile establishes a connection via GPRS (which seems to work since you can browse the internet via GPRS). Afterwards it tries to connect on port 110 (which is for POP3) to your inbox. I think there's the point where your provider comes into play. If this port is blocked there's no way for your mobile to reach the mail account.
edit:
Do you have the option to try fetching your mails with a different SIM card from a different provider? If so you should try that.
And yes... the connection can be dropped that fast.
Basti756 said:
I guess it could be the port thing I mentioned above.
When you're connected via wifi (i.e. at home) there is usually no specific port blocked. So you're able to receive emails without any issues. If you're connected via GPRS/EDGE/3G/... the provider is able to block an incoming traffic on specific ports. The whole procedure works like that (simplyfied): your mobile establishes a connection via GPRS (which seems to work since you can browse the internet via GPRS). Afterwards it tries to connect on port 110 (which is for POP3) to your inbox. I think there's the point where your provider comes into play. If this port is blocked there's no way for your mobile to reach the mail account.
edit:
Do you have the option to try fetching your mails with a different SIM card from a different provider? If so you should try that.
And yes... the connection can be dropped that fast.
Click to expand...
Click to collapse
I called 3 yesterday and they swore that the ports are NOT blocked. It must be possible to fetch mails from any provider.
Another funny thing is that if I configure my email account and try to automatically fetch the settings, the Kaiser connects via the same modem as if I would start IE and is able to fetch the settings!!! After finishing the configuration and trying to send/receive my mails, I get the same message again: Synchronisationsfehler bzw Überprüfen Sie Ihre DFÜ und Proxy Einstellungen.
Thanks to this great forum I unlocked my Kaiser with this cute All-in-one solution unlocker (donation will follow ;-) and tomorrow I'll try it with a different SIM card
Thanks again!
Greets,
Simpson
Well... if 3 doesn't block any ports... this whole thing doesn't get much easier
I suggest to take a look at your email provider settings (pop3 server, smtp server, login credentials). Maybe you have to use different settings when connecting via GPRS/3G.
I had a similar issue a couple of days ago with a Kaiser ( ), T-Mobile and T-Online. To keep things short... the login credentials have to be different when fetching mails via GPRS from T-Online.
So you should take a look at these settings. Especially at the server settings, since your device gives a connection error.
Well, I started messing aroung with this stuff on thusday. Today is sunday and.... It finally works!!!!!
Do you know what I did?
Well, after 4 days of fooling around I thought maybe I should try to reboot my Kaiser (Ein Reboot tut immer gut!) and after rebooting, without changing any account settings: Start -> Messaging -> Send/Receive -> AUTOMATICALLY dialing Planet3Modem -> You've got 2 new messages!
I'm so happy that it finally works, I don't even care why I didn't try a reboot earlier ;-)
Yippeee!!!!!! ))))
Thanks again for the help!
Greets,
Simpson
I'd never guessed that it would be that simple
Anyways... herzlichen Glückwunsch

Settings all reset ! !??!

ok, so ive noticed today that for some reason my HD2 has lost its security password for my router and also all my 4 email accounts no longer work so i had to delete them and set them up again, also all my texts from yesterday seemed to arrive at their destinations this morning ?!?!
any ideas why this happened ?
now it wont connect to the internet ..... whenever i try to activate the "data connection" it sends me to a "connections" setup page........ahhhhh , whats going on HELP ! ! !
now it wont connect to the internet ..... whenever i try to activate the "data connection" it sends me to a "connections" setup page........ahhhhh , whats going on HELP ! ! !
UPDATE
ok solved this connection issue but the other point are still confusing

[Q] activesync disconnected, error 80072EFD

hey everyone..
sorry if my post bad..this is my first post
recently i used HTC snap with winmo 6.5, and i just configure my activesync to synchronize at Google mail and it's just work well firstly..
the problem is come about several time ( i don't know sure, but i guess while there is incoming sms) my activesync disconnected..and suddenly i lost my all connection (i cannot access internet with other application at all) i check my sync status give support code 80072EFD
but after i restart device or restart 'data connection' in my connection manager my internet connection up again..
I've looking for solution but return zero..anyone give some clue..thanks
(i have try disable LSP via registry, but it's wont work)

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