A customer of ours was working outside and left his 8525 on him. It has moisture damage (the sticker is barely a splotchy red). Me and the boss fiddled around and found the battery was shot and the screen turns white.
We replaced the battery and ordered a replacement screen (off Ebay). We used the disassembly instructions and replaced out the screen, but the screen is still white. You can barely see anything on the screen. Just wondering if there is anything someone could suggest looking at. Since it's only 2 months old I figured we could try to fix it. Hell, we just love taking stuff apart mostly.
There are va few threads on "white screen", but unfortunately it's a problem that has no one fix that I've heard about that works for everyone.
Some of the related things folks have thought were related to it include:
D-Pad problems - either the 2 screw connector or components on that board. Might well be that moisture entered there of course?
One report said the screen came back when pressing a chip on the m/board - but this may have been a one off issue for that person.
Some have reported that the various flatcable connectors should be checked. Some appear to be inserted correctly but may not be fully in.
Unfortunately, current advice here seems to be to get an expensive repair - that might well include the mother board OR a second hand device that might well be cheaper than repair. The device can have a considerable value if parted out under e-bay.
Mike
Thanks for the misc. info. I will go ahead and disassemble it and try those one by one and see if I can get it going.
As far as moisture, I'm not sure how bad it could have been damaged, if at all. You can look at the white sticker and it is ever so barely red, and only in a couple little spots.
It's not like I can break it right???
Related
Hi guys, when I got my wizard, it had 3 tiny little pin prick sized holes on the middle black section just above the IrDA. Almost like tiny air bubbles that had been popped, it was hardly noticable.
Yesterday I noticed that in this area, some of the black paint had chipped off, at first I thought it was something on my phone so I rubbed it gently and more paint chipped off, it comes off with the gentlest of touches with my nail.
I've taken good care of the phone, it doesn't have a single scratch on it, other than this.
I am not happy, I've dealt with the ridiculous speeds of my phone, the crashing, the complaints that people can't hear me, and now this.
I know it's only a cosmetic defect, but what are my chances of getting it swapped?
I've had the phone 6 weeks.
Cheers
Don't know about swapped.. but at least in NL several users have sent in their Qtek9100 to Qtek.nl's support for the paint coming off of the faceplate buttons, and gotten new faceplates. However, there's also some that are still waiting (20days+) to get their device back... there's -that- to keep in mind as well
Flaky
Until I got my car mount I was jamming mine in my old XDA II mount. This has caused the black paint to flake off big time. However, as the underneath is black too I'm not that bothered. Makes it look kind of lived in.
I have had the exact problem from pretty much the first week I got the device. I have babied it too.
Yep, my paint is flaking off too. The paint on the IE, messaging and soft keys went a long time ago. A little annoying for such an expensive device.
me too.
my IE button's paint is staying but my messaging key's paint is peeling off. also, the paint flaked off from the non-IrDA side, and the Qtek branding peeled off significantly before i cleaned it out completely. the build quality of the outer casing of this device is very questionable.
i can't wait to switch to my next ppcpe, the FS T830.
Wow I guess it's not just me then.
I'll take it back this evening and see what they say, I guess they will initially try to give me the run around.
Cheers for the replies.
sunseaker said:
Yep, my paint is flaking off too. The paint on the IE, messaging and soft keys went a long time ago. A little annoying for such an expensive device.
Click to expand...
Click to collapse
same with me, i have a topic on peeled buttons.
used a needle to clean it up, now looks perfect.
I have had some paint troubles on my i-mate K-Jam too...
I bought it at the end of November '05.
Actually it is in for assistance on many small troubles, but if I sum all of them, they are quite annoying:
- stylus not being retained anymore in place
- keyboard not railing correctly to the end on the left side when opening
- keyboard a little bit loosy (when it's closed you can "gently" press is a little bit and it gets at least two millimiters thin, but this is probably due to the fact it felt on the floor once)
- sometimes files stored on the memory card (SanDisk SD 1Gb) are LOST
- paint on the black chassis (both sides) bubbled and came off
The answer I got about paint on the chassis is that "cosmetical" problems are not covered by warranty, but I replied that garantee covers "BAD CONSTRUCTION" problems, beside "functional or cosmetic" and this has to be intended as "BAD CONSTRUCTION", nothing else.
I'll have to pay, but I'll immediately after go to the court for my rights...
I'll try to contact i-mate in the meaningwhile, but actually their website is offline...
I'll keep you informed.
Ciao
any of you guys gonna send the phone for warranty repaire because of this issue?
somebody in NL did and waited 3 weeks+ to get the phone back... probably not worth it But at least Qtek NL did state that it was a manufacturing error and that they'd take care of it.
Edit: this is regarding the paint chipping off of the buttons; not sure about paint elsewhere / any of the other issues. The loose stylus silo is definitely a known issue; hard to ignore as it's all over the internet
My complain was about the paint which is bubbling and removing from the black sides of the device itself.
This morning (after 3 weeks) I got it back BUT I had to PAY Euro 88,00 for this service as the issue was not recognised as a warranty one...
I did not got the damaged part back (and I don't like this, as it's MINE since I PAID !!!).
This is giving me a lot of PUSH towards climbing the organisation ladder and complaining at every single level, up to my local court...
Just for my reference: if it's a WARRANTY ISSUE, the replaced parts are kept from the service as stated in the warranty document, but if I have to pay for a substitution, don't you think I owe the replaced parts back ?
Just my two cents.
CU
So i've read through the stickies and havnt come across anything really substantial, tho I have seen a few other user posts about their G2 suddenly losing video.
That's the issue I'm having.
Here's a little history for you:
Customer brought this phone in to me, said it had water damage. Bought it off them to tinker with myself. I opened it up, and sure enough there were some water stains on the flex cable and the back of the LCD. I replaced both with brand new parts, and now the phone boots, but has only a black screen. It receives calls, touchscreen works, makes clicking noises, all that jazz.... just no video
I've pulled all the rf shields off the logic board to take a peek under them, and there is no water damage at all on any part of the logic board that I can see. LCD and flex cable (and midframe) are all brand new, and I'd really like to get it working!
Somehow I dont think HTC will be willing to warranty this for me (tho I have replaced everything that had water damage, so it should be undetectable as there weren't any water stickers in the phone for some reason)
Thanks in advance!
well, after taking a long google walk, I decided to contact the manufacturer of the LCD I bought and try having them replace it for me. hopefully that is the issue and not one of the chips on the main board or some other cable i missed.
If it IS a chip on the board, I'd love for someone to point it out for me so I can try a reflow. Dont wanna reflow the whole board cus it's still got the internal stickers and I dont wanna damage them in case I can finagle a warranty replacement out of HTC
so does anyone have any other ideas what may be behind this issue other than the LCD? I dont want to have to wait to send this LCD back and get a new one, especially if the LCD isnt the problem
I'm not 100% sure about HTC phones as I have not opened one up yet, so i'll speak with my experience with BB phones instead.
When I was in the process of replacing the LCD screen of a BB Storm, there were 2 different types of LCD screen for one device. Perhaps this could be the case? In the BB case, there was a part number followed by either a 001 or 002, neither of which were compatible with each other. My assumption is a driver issue with the main board.
It's a small and simple thing to overlook, especially if you have prior experience in doing things like this, but I thought it would be worth noting. I would compare the old damaged part with the replacement part and make sure the part numbers match up. If the replacement LCD is from China or Hong Kong, I would be weary about their quality.
Regards.
well I got it on ebay, but it was a California seller. as far as I've been able to determine from looking at listings, the LCD's for HTC Desire Z and G2 are identical. All the clips match up right, and all the ribbon cables looked identical to the one I pulled. I'll look into checking on this a little more in-depth tho so thanks for the info!
Hey Bro,
did you managed to fix your phone? I just changed LCD twice, but still the same it boots and all but no video on it... You can even call it, answer everything else works but the screen... Im thinking to change the FLEX RIBBON CABLE, but after reading your thread not sure if thats going to fix my problem. With my original screen I had no backlight on the LCD with the replacement I got backlight on the LCD again...
Any suggestions, ideas welcome!
I'm reposting this as a question, so that it gets bumped back to the front page (was sitting on page 6 after just over 1 complete day), and to hopefully get more views and some help. Thanks.
*************
So last week, I accidentally dropped my naked note 3 about 1.5 feet to a concrete sidewalk. Very little visible damage on the outside, but sadly, over the span of about 24hrs, the screen slowly faded to black (starting from the bottom left, where the most ammount of damage is visible, across the screen in a circular pattern), and now the screen appears to be completely dead. During the time in which the screen went black, the digitizer still worked, as I could still get the phone to register spen clicks on even the black areas of the screen (i.e. i could still get air command to pop up). There is also zero damage to the glass itself. No scratches, skuffs, or marks of any type. Looks brand new. And I've already tried getting the warranty to cover this. Its not.
So I'm currently in the market for a replacement screen/digitizer/housing assembly, should the repair centre quote me more than $275 + taxes to fix.
I'm going with a complete housing, because while I'm sure its simply the LCD screen portion that's no longer working, those in themselves cost upwards of $250. And it would require me to seperate the glass from the housing/digitizer, and then reseal them with the new one. I figured it would be much more cost effective to simply buy the whole package pre-assembled for $25 more.
Problem is, you can get different housing part numbers depending on which version of the phone you have (verizon, at&t). So my question is this:
Will it matter if I purchase the cheapest version? As an example, the AT&T black housing is 275, but the Verizon Black housing is 289. The last thing i want to do is fork over the money and find I ordered the wrong part.
I'm from Canada, and sadly our carriers are never recognized in these bloody situations. I'm with Bell, and I'm 'fairly' certain its identical to AT&T, but I wanted peoples opinions from here, as you are by far the most knowledgable about parts/hardware etc.
I'm SO choked at myself for being careless. My phone seemed to be flawless, and didn't exhibit any of the faults other people complained about (screen discoloration, all the functions like multi-window, one-handed operation, etc. not working). And now I've gone and forced open heart surgery on the thing.
I was looking here for the part:
http://www.etradesupply.com/samsung.html
As you can see, they have multiple models listed, and I just need to know if I'm selecting the right one.
(I also think that AT&T is my best choice, because after opening up the phone down to the motherboard and other parts, AT&T is printed all over the place. But I could be reading more into that than I should).
I bought it about 9 months ago on Craigslist. I'll never do *that* again.
After I got it home, I noticed that the screen looks as if it has been replaced. A tiny bit of glue in the upper corner. Oh well. It was working fine. Or so I thought.
A few weeks ago, I started getting these strange vertical lines through the entire display. I couldn't figure out any pattern to it (time of day, temperature, etc.) It would usually go away within a few minutes.
Then today, I hit the power button to bring it out of "sleep" mode, and the screen flickered a few times... and died. I tried to power it back on; no dice. I pulled the battery and tried powering it on; no luck.
I plugged it into an AC charger and at least I saw the battery icon. I powered it on, and the screen flickered and died again.
Is this a known error or a simple fix? Do you need more information?
Sounds like a dead display, not a real common problem but it happens. You can replace the display which is not a huge deal but my concern is the glue you mention. That may make it a bit of a challenge to repair. Depending on what type, how much and where glue was put.
How much would a new display cost if I replaced it myself? How do I know it's just the display, not the digitizer or something else, etc.?
Check Ebay. Ebay is usually loaded with replacement screens/lcds. If you do buy from there make sure it is a Sprint variant of the SG4. There are suttle differences on the inside between GS4s. The lcd is the part you'll need to replace if necessary. I would advise, taking the display off first to inspect what the previous owner had done. It's entirely possible that the lcd cable ribbon is loose or not seated properly to the board.
The display will be the outer glass, digitizer and LCD all in one package. You can try to replace parts separately, but trust me it is not worth it. The outer glass is glued down to the digitizer, that is a real pita to get apart clean without damaging what is left. Then if you do manage to get it apart it may not function as well or be as durable as originally because the outer glass no longer makes contact with the whole digitizer. Think of it like a single piece of wood vs a laminate like plywood.
Granted it may not be the display (there is always a possibility it could be something else -like aliens) but most likely it will be the display. I would think of it this way- try to replace the display, if that does not work you can resell the display you just bought and you might be out $20- well worth it in my opinion.
Thanks for the info. Looks like the glass/digitizer/LCD will run me about $100, so I'm not sure it's worth it.
Does anyone have the link handy for the Galaxy S4 drivers so that I can get what I need off the phone?
troyboytn said:
I would advise, taking the display off first to inspect what the previous owner had done. It's entirely possible that the lcd cable ribbon is loose or not seated properly to the board.
Click to expand...
Click to collapse
I've followed instructions to take the motherboard out and put it back in. Is it difficult to ge the display off? Is the LCD cable ribbon easy to find?
An internal 'crack' seems to have appeared on my device. Since the last two days it has grown and is now more than half the length of the device. Device is still under warranty so will take it to the service center over the weekend. Anybody seen anything similar?
http://i.imgur.com/13LG6lS.jpg
aceutosh said:
An internal 'crack' seems to have appeared on my device. Since the last two days it has grown and is now more than half the length of the device. Device is still under warranty so will take it to the service center over the weekend. Anybody seen anything similar?
http://i.imgur.com/13LG6lS.jpg
Click to expand...
Click to collapse
If you are facing this from the first day of buying there's a probability that you got a defected piece.
According to me hardware doesn't come under warranty. You need to buy another display for your phone.
aceutosh said:
An internal 'crack' seems to have appeared on my device. Since the last two days it has grown and is now more than half the length of the device. Device is still under warranty so will take it to the service center over the weekend. Anybody seen anything similar?
http://i.imgur.com/13LG6lS.jpg
Click to expand...
Click to collapse
Looks like a screen lifting. As i see it the glue in-between the glass layer is not holding up. I have a similar case but i did not posed a picture here in Xda. It happened on my device last year (Note 8.0) at the bottom screen near the home button, though i have no proof to show mine because the day it happened i immediately took it to the shop where i bought my unit and they fixed the screen after 3 weeks wait. I got a note from the tech explaining that the glue in-between the lcd etc.. was not holding up, hence the lifting occurred. Hopefully the service center will fix it for you or rather replace the screen.
I concur with the above. It looks more like an adhesive failure vs. a glass failure.
I've repaired a number of older generation devices - namely iPhone 4s, SGS3s, and SGS4s. The latter two are expensive LCD/Glass replacements, as such I did the ole heat and separate to replace busted glass trick. I was able to do so w/o destroying the digitizer/lcd. The first one I was scared $#|tl3ss and took my time, which paved the way for being comfortable doing the others I did...
If I was personally faced with your situation, and having the experience I do, if the device is under warranty with the source, I'd go that route. If it isn't under some sort of warranty, I'd try to heat things up with a heat gun (to ~60-65 degrees centigrade - assuring that I didn't get things too hot by using a handheld contact-less thermometer) and while it cools, push down on the glass (not crushing the device like a neanderthal... ) to see if I could reactivate the adhesive and get the lcd/digitizer to stick to the back of the glass. Absent success with those two options, the last three options you may have, as I see it, are:
Service Center Repair - likely expensive and slow...
DIY - Glass/LCD/Digitizer/Subframe replacement as a single unit - likely just a bit lesser expensive, but much quicker as one wouldn't be w/o the device.
Getting one's hands dirty with a home-brew repair (many videos on youtube) where you remove the glass from a functional LCD/Digitizer and replace the OCA (Optically Clear Adhesive) and reassemble the unit.
This is likely the most cost effective but also the riskiest as one could damage things beyond repair, if one is not mechanically skilled, properly equipped, invests the time to learn, and is patient.
EDIT: It is also prudent to note that going this route requires a very finite attention to detail and proper application of processes, if one doesn't want to end up with a device that has a bunch of air bubbles between the glass, adhesive, and digitizer/LCD - been dhere, duhn dhat...
EDIT 2: Beware that there are a S#|t tonne of parts out there that won't work but look like they will. One needs to do their home-work and verify that one can return whatever units were ordered from a given retailer.
Hope this helps. Good luck.
-t