Hi guys,
I'm all new to your forum...
I have the o2 xdII, xdaIIs and now i'm using the xda Exec.
I have a strange problem that even o2 technical support team can't fix...
When i start internet explorer it will connect to either gprs or 3g (whatever is available). when i finish browsing the internet, i just close internet explorer and then close the connection by clicking the disconnect button. Where my problem is, is when i want to reconnect to the internet again (say 5 mins after i close the last connection), i cant get any connection whatsoever. I have a good receiption (gprs and 3g). And i have this weird message :
Dialed: mobile.o2.co.uk
The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings.
So after a lot of talking with o2, i still have this problem.
I have tried to uprgrade to the new rom, and nothing, i have change the settings of the cennection, still nothing. i even changed the handset as i and o2 thought it could have been a faulty handset, but still nothing...
The only solution at the present is to do a soft reset everytime i want to connect to the internet... Its very annoying !!!!
Would annyone have a solution ??? Please ?????
Thank you in advance for your help....
Personally; I wouldn't suggest closing the connection and you won't get charged any extra.
this is easy to fix, but you will lose some software you've got installed.
I had this problem and have worked it out to be conflicts between software that handles the phone line. I had mortring, phonealarm and photo contacts pro installed and my gprs would not reconnect after the 2nd attempt. Putting the phone into flight mode and then back into normal mode would allow gprs to reconnect but only once.
So I uninstalled the above 3 applications one by one and found the gprs would reconnect great with only one installed (any one it didn't matter)
So try removing software that handles the phone line until your gprs reconnect works.
Daz
Once setting up Wifi, I cannot make my data connection work.
I know it is set up and working properly because Weather and Stock Tabs are updating fine, but all other programs cannot use data connectioin (e.g. error response in Opera, Mail, etc)
I have set up in Connection according to Internet and Company (not sure how this is called in English) but it does not work.
Does anyone have similar problems? And how do i fix this?
can we have some more info?
What happens if you turn the phone connection off in comms manager, but leave the wifi connection on?
What error are you getting?
Is your wifi router set to block any particular type of traffic?
With wifi it works fine, just my 3g data connection does not work.
i have tried numerous settings, changed, deleted, softresetted. nothing can make my HD connect through 3G
H(sdpa) and E(dge) symbols appear next to connection strength which signalizes it is connected after i switch data connection on. but whatever program i try to connect, all give me errors. i assume they keep trying to connect with either wifi or something else.
there were some times where i could update stocks and weather tab, but at same time opera, msn, google maps, etc. all gave me connection errors (could not connect etc.)
sometimes it appears when i delete an entry, it re-appears again. maybe i have to do hard-reset if there is no solution at all.
Get your network to send you a config text with the settings. Also have they activated hsdpa for your account?
sure i tried that all. also tested other prepaid cards (vodafone, o2), with all of them the problem appears to be the same. they all work on my old phone, just not on HD.
im afraid only a hardreset will help.
what happens if you turn wifi off via comms manager (making sure phone connection is still turned on)
does it update weather / stock then?
PS which mobile company are you with, and in what country?
I have a similar problem.
But in my case it often helps to disconnect the 3G connection and reconnect. In most cases Opera can then load the desired page.
Network is O2 Germany.
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
JetMouse said:
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
Click to expand...
Click to collapse
yeh iv been getting that problem for sometime now, its frustrating, sometimes i even have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error,
its very similar to the problem you get on your home broadband, your router shows its connected and your dsl and everything is active yet you get a white page on your browser and then you have to reset your router, very very frustrating, so i understand your problem exactly.
I'm wondering if this is anything to do with changing cells on your network?
When you travel to a different cell location although the network says you are still connected (and you can still send/receive calls) the data network has actually dropped and needs refreshing?
I suppose what we are after is a program that can refresh the data network every few mins - don't know if this is possible though?
Here in Germany o2 has a problem with the Qualcomm Chipset. I also have hanging connections. A workaround is to disable HSDPA. Maybe you have the same problem?
same problem here (also o2 Germany)
the 3G icon is there and the bubble says there is a connection for x minutes but opera or google maps mobile report a missing connection after a short time of usage. i have to kill the connection manually and after the connection is reestablished it works again for few minutes...... this is so frustrating...
GPRS
Same problem in Czech republic with O2 provider.
At this moment I found as a fastest way to switch off and on the radio.
I'm using most of the time GPRS connection and this problem is about two times per day so reconnection every day two times is really annoying.
Hopefully somebody will find solution soon...
My problem is slightly different. Sometimes (after using Opera or not) I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work. Any solutions or similar experiences?
Blackstone data connection problems
I have been getting the same problem for sometime now, it is very frustrating, I always have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error.
I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work.
I am also wondering if this problem is limited to Blackstone (HTC Touch HD) or extends to HD2 also?
I have noticed that no one ahs posted any solution.
Comeon senior guys PLEASE help us out here.
Many thanks in advance.
Kam2kam, question, What rom are you using, and are you using activesync? If so, have you downloaded any email attachments? I was having the same problem where a couple of times a day I would have to soft reset. The connection would look fine, but if you tried to update anything or browse the net you were met with an error. It was frustrating. I finally narrowed the issue down to activesync and the new manila documents tab. My theory was that when I downloaded an attachment to view in the documents tab activesync would continue to sync the attachment each time it polled for new mail. Since activesync is often slow to sync attachments, my connection to the VPN would timeout before it could finish syncing causing the dreaded "waiting for network". My thought was my VPN connection would freeze thereby preventing my carrier internet from being able to connect; since, at least for me, you cannot have two different data session running simultaneously, i.e. VPN connection and the carrier's connection. The only cure was to soft reset. Ultimately what I did was hunt down any and all email attachments that I had dowloaded, and deleted them all. Since then my data connection went from freezing up twice a day to zero times a day and it's now been over two weeks.
You may not have the same set up as I do, but perhaps there may be something similar going on.
I hope that helps a bit.
Hi everyone...
I have an odd problem with my ToucH HD data connection. Usually it happens by the end of the day.
When I arrive home, I disconnect HDSPA/3G and connect Wifi because my data plan comprises only 100Mb per month.
At the end of the night I disconnect Wifi and connect hSDPA/3G again, but the connection goes crazy.
Usually the weather widget still works (at first), but no other app that needs web connection. No Opera, no MSN, no mail... everything with connection error. Then even the weather widget too...
In the commManager the DataConnection is active and when i click on the H on top of the screen i can see that HSDPA is connected and there is a time counter... counting. I've even tried the "Connection wizard" (i suppose it's its name, since my TouchHD is in portuguese), then a soft-reset, but nothing. Is stays the same apparently connected, but no application being able to connect the internet. Just as if some communication layer that serves the applications had been disconnected from the HSDPA network.
The only way I have to "solve" this problem is by doing a restore of an image i created while the HSDPA connection was working. But I suppose having to do this at least once a day does not seem to be a good remedy, at least in my humble opinion.
Do you have any suggestions? I'm running the latest HTC official ROM for Europe, release Apri 7th.
Thank you in advance.
MD
Reflashed my Jade from UK Orange to JADEMAN rom recently...
I don't think this is a ROm related problem (unless you know otherwise !) so I have posted in general part of forum.
Can anyone tell me how to force the phone to use Wifi to connect to the internet.
It connects via GPRS fine but i want to disable the GPRS DATA for travels abroad so I don't run up a huge data bill. I can stop the data with "NoData" app, but if I now try to connect to internet with Opera or Internet explorer if fails..
Is there something I am missing, to tell it either to connect via wifi before using GPRS data or to only connect via wifi. Do I need to create a connection ?
The create new connection page doesn't list using WiFi, bluetooth is the only "WIRELESS" type connection that appears to be offered.
Also when the wireless AP list is shown and I try to connect to an AP showing available that I have previously setup with WEP key etc, it fails to connect.
I am sure to be missing something but I can't spot what the problem is...
Any help appreciated.....
Phil
Normally Windows Mobile connects via WiFi first, if available, and only when not present it uses GPRS. That means that you do not need to disable GPRS if an WiFi-connection is established.
I have no personal experiences with "NoData". Perhaps someone else can help.
phil-w said:
Can anyone tell me how to force the phone to use Wifi to connect to the internet.
It connects via GPRS fine but i want to disable the GPRS DATA for travels abroad so I don't run up a huge data bill. I can stop the data with "NoData" app, but if I now try to connect to internet with Opera or Internet explorer if fails..
Is there something I am missing, to tell it either to connect via wifi before using GPRS data or to only connect via wifi. Do I need to create a connection ?
The create new connection page doesn't list using WiFi, bluetooth is the only "WIRELESS" type connection that appears to be offered.
Also when the wireless AP list is shown and I try to connect to an AP showing available that I have previously setup with WEP key etc, it fails to connect.
Any help appreciated.....
Phil
Click to expand...
Click to collapse
MvBoe said:
Normally Windows Mobile connects via WiFi first, if available, and only when not present it uses GPRS. That means that you do not need to disable GPRS if an WiFi-connection is established.
I have no personal experiences with "NoData". Perhaps someone else can help.
Click to expand...
Click to collapse
AFAIK the moment you invoke any app that requires internet connection (weather update, activesync, opera) Jade invokes data connection first (3G, GPRS, etc) That's how it works on my set. Unless you invoke Wi-Fi connection first, then data connection is ignored.
I have had a bad experience that even if all setups are ok Wi-Fi conn thru Ap fails.
Corrected such a way;
Under 'Wireless /Lan' settings
Power mode should be brought to 'best performance'
azahidi said:
AFAIK the moment you invoke any app that requires internet connection (weather update, activesync, opera) Jade invokes data connection first (3G, GPRS, etc) That's how it works on my set. Unless you invoke Wi-Fi connection first, then data connection is ignored.
Click to expand...
Click to collapse
That's what I meant: You have to activate WiFi by yourself to prevent jade using GPRS (etc.). Your description is more precise, I did not make it clear enough. Thanks for correction.
Hi and thanks for replies so far...
I have just done a hard reset to make sure I haven't loaded anything that may mess up the wifi connection... Even when wifi is on and I am connected to a wifi access point OK it still uses gprs/3g not wifi..
Back to the "drawing board" I think...
Any more ideas please...
Phil-w
with this app you can disable or enable data connections as you please.
there is another app here in the xda that will disable data when roming automatically, but i don't remember the name.
faria said:
with this app you can disable or enable data connections as you please.
there is another app here in the xda that will disable data when roming automatically, but i don't remember the name.
Click to expand...
Click to collapse
Hi faria
Unfortunately I find it better to go into connection manager, select airplane mode, then enable wifi. Then do any surfing, live messenger etc. Then once finished go back into connection manager, re-enable phone.
Like others, I'm on Orange, wifi no longer stays the internet source even if it is connected. I have it on all the time, but if I use the internet, I have to go through the above procedure or it costs me credit through Orange.
Janeway
janeway said:
Unfortunately I find it better to go into connection manager, select airplane mode, then enable wifi. Then do any surfing, live messenger etc. Then once finished go back into connection manager, re-enable phone.
Click to expand...
Click to collapse
The only disadvantage is here is that, you'll miss calls when there are incoming calls because your phone is inactive (while PDA is). You can just disable data connection (CommManager - Data Connection - off) and leave wi-fi connected.
Like others, I'm on Orange, wifi no longer stays the internet source even if it is connected. I have it on all the time, but if I use the internet, I have to go through the above procedure or it costs me credit through Orange.
Click to expand...
Click to collapse
Just wondering.. how you identify which connection is being used, wi-fi or 3G/GPRS when both are connected.
What if you disconnect data connection (3G/GPRS) without activating the airplane mode, can you surf using wi-fi connection.
One possible reason - set connected to the AP via wi-fi but AP is not connected to internet, thus set seeks 3G as another route to internet.
Hi azahidi, thanks for taking time to reply to me . Your points as follows:
Yes, missing calls is the disadvantage, but I use my pda more for data and hardly any calls, so not so important for me, but obviously we be much better if that were possible as I do sometimes forget to swich back. If I disable the data connection, it automatically re-initializes itself as soon as ANY data is being transmitted - even with just wifi active - except when it is in airplane mode. This is a new thing for me with the Jade, didn't have that problem before with my previous HTC phone.
There is an icon for the 3G - when its in use it shows it - it goes from being a large G in a square to a smaller one with signal bars.
Wifi is definitely connected, I surf online with it all the time.
Its like 3G has priority over wifi - there should be a way to change that.
Hope the above makes sense.
Janeway
I'ven been using 'Nodata' succesfull the last past months, it does it's job well, but i'm not on Orange as you are, that might be the difference.
Just to be sure i've also changed my settings:
start > settings > connections > connections > advanced > select network > My work network (twice).
and
start > settings > connections >advanced network > uncheck HSDPA and in SMS choose 'GSM'
(all is translated from Dutch, hope i used the right words)
Thanks Nirak.
One of my settings was wrong - I should have known that from last time, but my brain's elsewhere at the moment!
Must have upset it when I flashed
Cheers for now.
phil-w said:
Hi and thanks for replies so far...
I have just done a hard reset to make sure I haven't loaded anything that may mess up the wifi connection... Even when wifi is on and I am connected to a wifi access point OK it still uses gprs/3g not wifi..
Back to the "drawing board" I think...
Any more ideas please...
Phil-w
Click to expand...
Click to collapse
Phil, can't you simply switch the "Data Connection" on/off switch to 'off' ?
I have it in the Comm Manager right at the bottom. The Wi-Fi and Phone could be left 'on'. I can't try if it works because I only use the phone on 2G.
Joe
jfranek said:
Phil, can't you simply switch the "Data Connection" on/off switch to 'off' ? I have it in the Comm Manager right at the bottom. The Wi-Fi and Phone could be left 'on'. Joe
Click to expand...
Click to collapse
That's how it should work actually. Either one, Wi-Fi or 3g/GPRS. But what phil is saying is that it also activates data connection (3G/GPRS) even when wi-fi is connected.
On my set, and in my network (not Orange but standard GSM).. this is how it works :
The moment I invoke any application that requires internet connection (weather update, activesync, opera, etc) Jade invokes data connection first (3G, GPRS, etc). Unless if I invoke Wi-Fi connection on first, then data connection is ignored, it will stay off.
So what I normally do is, whenever I want to use internet, I connect using wi-fi then browse the internet. If there is no available AP, then I turn off wi-fi and continue browsing , which is then connected using 3G/GPRS/EDGE?HSDPA
azahidi said:
(...) The moment I invoke any application that requires internet connection (weather update, activesync, opera, etc) Jade invokes data connection first (3G, GPRS, etc). Unless if I invoke Wi-Fi connection on first, then data connection is ignored, it will stay off.
So what I normally do is, whenever I want to use internet, I connect using wi-fi then browse the internet. If there is no available AP, then I turn off wi-fi and continue browsing , which is then connected using 3G/GPRS/EDGE?HSDPA
Click to expand...
Click to collapse
This is the way it normally works and should work under WindowsMobile. The Orange-ROM seems to be "manipulated" by the provider (?) not to work in this desirable way. All (or some?) Orange-ROM-Handsets seem to activate the data connection (3G/GPRS) every time ignoring the established Wi-Fi-connection. This rises the providers business volume.
It would appear to be correct about orange having had the method of connection changed.
I have just found and installed a different RADIO.ROM to my Orange Touch 3G and now it appears to connect as required.
Still not 100pc happy but will post my observations later with the rom numbers if it helps anyone else out..
Phil-w
Look on the HTC JADE reflashing on this site
Hi All,
There is no way around the Orange apps to enable WiFi, but I successfully reflashed the Roms in my Orange touch 3g yesterday.
Have a look here for the details on what to do:
http://forum.xda-developers.com/showthread.php?t=514406
Follow the instructions carefully, and I chose to install the Stock HTC ROM 1.40.721.2 from the ROM post.
Wifi is then free....
)
Well I appear to have got around the Orange Unique problem.
I upgraded the Rom on my Orange UK Touch 3G to the Jademan SuperRom V3. That got rid of the Unique side of things but with no improvement with Wifi connectivity.
The connectivity problem with wifi still caused problems, the internet connection would NOT use wifi even if I disabled the GPRS / 3G data connection with "NoData" It just returned a message saying it had failed to connect.
I decided to find a new radio rom image which I managed to on this Jade forum. I flashed the new rom and tested the same connections again. This time the wifi connected via Wifi first and without any problem... It would appear that flashing the Jademan rom didn't update the radio as well, I needed to update the radio as well.
The clue may be in the radio rom version number,
Original orange 0.29.30.U23
New Radio rom 0.41.30.12
A assume that the U in the orange rom refers to "Unique", which now I have replaced it, it appears to have cured the wifi problem and it is working just as any other Non-Orange Jade / Touch 3G does....
I have not noticed any problems with any other radio related issues since the upgrade, GPS, 3G/GPRS etc all seem to be fine.
I do find that the phone does struggle to connect with some Dlink AP's though... It may be a problem with the Dlink more than the phone but I still need to do more tests on that.
May be that will help a few other people out there...
Phil-w
Hi Phil,
I had exactly the same problem!
Started with an unlocked HTC Touch 3G with Orange customised ROM and then replaced it with the SuperROM. WiFi was unusable so (having read your post) I re-flashed with the standard ROM released from HTC and then re-flashed the SuperROM. This gave me the same Radio ROM that you show above however the WiFi problems seemed to be no better.
While I liked the idea of having the SuperROM I have gone back to the latest standard HTC ROM and all seems to be well.
John
Hi John,
My wifi now seems fine except not liking Dlink AP's for some reason.
I don't even need to stop gprs data with NoData etc, if there is a wifi connection available that I have setup previously it will use that rather than GPRS..
I appear to have "de-Oranged" it !!!
What probs do you still have on your Touch 3G ??
Phil