Database Users

How to hard reset the Jade?

Now, I'm confuse to hard reset about Jade. Anyone can tell me?

To perform a hard reset
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
POWER button.
"The following message then appears on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Volume Up to restore manufacturer default, or
press other keys to cancel."
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.

... 2. way:
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
RESET button. (...the Red Button under the cover on the backside)
Now you will become a "Boot-Screen-Message"
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
The post from taksina is the same like the information in the user-manual... but it dosen't work at my HTC Jade!

What's the method that working with jade?

... my way ;-)
tested yesterday

The first way also working. I've tested it.
btw the first method is written in user manual CD

can't work both of them. I just test.

Way 3
kreissaege said:
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
RESET button. (...the Red Button under the cover on the backside)
Now you will become a "Boot-Screen-Message"
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Click to expand...
Click to collapse
OK following the indication of this method I have succeeded in making a Hard Reset of the Jade 100 (Touch 3G).
Here as I have done (way 3):
1. Power ON the device
2. Press and Hold for 10 seconds contemporarily VOLUME DOWN + ENTER (central key on the frontside) + RESET (the red button under the cover on the backside).
3. The device will be restarted and will ask to press VOLUME UP to complete the reset.
It works so well that after a week of test the shop where I have bought him has replaced it with another model (I am waiting for the HD )
Ciao!

1. Power ON the device
2. Press and Hold for 3 seconds contemporarily VOLUME DOWN + ENTER (central key on the frontside) + RESET (the red button under the cover on the backside).
3. The device will be restarted and will ask to press VOLUME UP to complete the reset.
100% working for HTC Touch 3G - Hard Reset

You could also try.
1: Start
2: Settings
3: System
4: Clear storage
5: Write 1234
6: Press yes

Thank you, Now I can.

taksina said:
To perform a hard reset
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
POWER button.
"The following message then appears on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Volume Up to restore manufacturer default, or
press other keys to cancel."
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Click to expand...
Click to collapse
thks this metod work fine

taksina said:
To perform a hard reset
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
POWER button.
"The following message then appears on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Volume Up to restore manufacturer default, or
press other keys to cancel."
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Click to expand...
Click to collapse
Worked, thanks
Edit: Sorry for the necro-post, forgot i found the thread trough search and that it was a little old.

vixen357ka said:
1. Power ON the device
2. Press and Hold for 3 seconds contemporarily VOLUME DOWN + ENTER (central key on the frontside) + RESET (the red button under the cover on the backside).
3. The device will be restarted and will ask to press VOLUME UP to complete the reset.
100% working for HTC Touch 3G - Hard Reset
Click to expand...
Click to collapse
Thanks Working 100% tested by me

hello
i tried all the method to do a hard reset and nothing
help

Dadiio said:
hello
i tried all the method to do a hard reset and nothing
help
Click to expand...
Click to collapse
Perhaps you bought a clone? They have different ways to start hardreset.

I have a HTC Touch QUALCOMM ® 7225 + G-Sensor, I can not do hard reset

The method 3 it's not working. Also method 2 and 1 either. RESET key on the back side isn't the red one. Sory gays, but for me that's all not working. My is HTC Jade 3G 100 not a clone. Sorry...

For Clones,
This is how to reset a clone if all methods tried and didn't work, turn off phone, while pressing and holding green and red buttons at the same time, press on/off button on top for 3 secs , you will see a white screen, then let go all buttons, the phone will start to hard reset.

Quimera2k said:
You could also try.
1: Start
2: Settings
3: System
4: Clear storage
5: Write 1234
6: Press yes
Click to expand...
Click to collapse
if u do the above remove ur SD card
THIS IS HOW I DO IT AND IT WORKS
1.Power off the Phone
2.Press volume down button and also Press down the black center button
3. while continuing do the above Power on the phone
4. Now u will get a while screen asking u to press the volume up button
to do the hard rest press the same its done
goodluck

if your atom can't turn on

if your atom can't turn on (not respond when pressing power button and just orange LED blip) because 0% battery, ext
do this step
1. press and hold (camera button) + (rec button) then (power button) in same time
2. it show MNX Diagnosis Manager
(D) Pure Diagnostic Mode
(B) Blutooth Test Mode
(G) GSM Test Mode
(U) Disable DM
3. Select (G) by pressing rigt/left key, then press enter (center d-pad)
4. it show : InitializingThe GSM Module,
wait a few second
5. If it show:
********************
****Initialize GSM OK****
********************
press reset button in bottom
you can test your device without Self Diagnosis with Pure Diagnosis Mode (D)
my battery crashed, so i always do this step to turn on with charger cable

i get this once but i cant press enter

enter=center d-pad

ya taht i know but nothing happen..now it show mn1 boot loader what to do

beng46 said:
ya taht i know but nothing happen..now it show mn1 boot loader what to do
Click to expand...
Click to collapse
don't insert miniSD card...

I tried
"press and hold (camera button) + (rec button) then (power button) in same time"
but nothing happens. I still cannot get the screen to turn on.
Can anybody please give me some extra information about what could be done to turn on my device ?
Thanks

this was VERY HELPFUL!! my 02 atom pure's battery wont open 2 weeks ago, then my back-up battery experienced the same thing today. i did the steps below and it activated my 02 phone
but i dont know why this problem occurred.... can anyone explain why it happen?
all of a sudden, my 02 phone wont open anymore after i charged it.
adhisip said:
if your atom can't turn on (not respond when pressing power button and just orange LED blip) because 0% battery, ext
do this step
1. press and hold (camera button) + (rec button) then (power button) in same time
2. it show MNX Diagnosis Manager
(D) Pure Diagnostic Mode
(B) Blutooth Test Mode
(G) GSM Test Mode
(U) Disable DM
3. Select (G) by pressing rigt/left key, then press enter (center d-pad)
4. it show : InitializingThe GSM Module,
wait a few second
5. If it show:
********************
****Initialize GSM OK****
********************
press reset button in bottom
you can test your device without Self Diagnosis with Pure Diagnosis Mode (D)
my battery crashed, so i always do this step to turn on with charger cable
Click to expand...
Click to collapse

Is that really working? Nothing happend on mine ...

If u'r atom cant turn on :
Press and hold camera button, realese battery then plug again. (camera stiil pressed)... wait untill something show on the screen....
perhaps it will help, as my experience....

My atom did not run in to bootloader mode
I have upgrade the atom with the atom rom WM6.5 21500. The rom was successfully upgraded but i don't like it. And when i tried to downgrade it to WM6.1, it didn't work. I have tried to enter bootloader but i can't, when the atom restart, they will not boot and restarting again and again. .
Please help in this matter..
thanks.

just black screen
after loading wm 6.5 only the screen appear black just black nothing else what to do any suggestion

[TUT] how to perform a hardreset!

To perform a HTC HD2 Leo hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see a message on the screen telling you this will erase xxxxxxxx......
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Soft Reset
If i may add,
A soft reset,
1. Open the back with your thumb or finger
2. The RESET button is located below the bottom left slot for the battery and the SIM card. Use a small object with a blunt point like a toothpick to the RESET button.
3. Your phone will restart and the Home screen appears.
Correct me if im wrong,

Sorry im a newb, but what is the precise difference between hard and soft reset?
Will a soft reset delete stuff such as contacts, pictures and music? And will hard reset do the same?

thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).

HD2Owner said:
thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).
Click to expand...
Click to collapse
the "software" method (clear storage) is a hardreset, witch means you will restore it to factory default, deleting all info on phone...
the softreset only restarts the phone.
after flashing a new ROM i always recomend a hardreset afterwards, to be sure to get rid of all leftovers...

(Useful if flashing a rom and battery is less than 50%)
Enter bootloader mode:
Momentary press the red reset button on the back of the device, near the sd card slot, while holding the volume down button. Keep pressing on the Volume down till you see the bootloader screen. If you did not have volume down pressed as you were pressing on the reset button the device is just gonna reset and no change will take place.
Else, you will see "serial" written on the bottom middle of the screen if you're not connected to the PC via USB cable yet. "USB" will replace "Serial" when windows recognizes the device. Once on this state, you can press "next" on the rom installer where you have to acknowledge you connected the device via USB and your battery is grater than 50% and so on and so on.
You can start the installer on the PC prior to connecting the device in Bootloader mode. I don´t know what happens if you enter bootloader while connected to the PC (if you don't either, don't do it!!)
Note: I advise against using this mode with less than 10% or so. I guess you could end up with largest screened brick in the market.

To clarify previous posts:
Hard reset: Resets the device to factory defaults or to the last rom you installed.
How?
-Hardware method: combo of hardware buttons (described above)
-Software method: slide through HTC sence till "Settings" bar and select "Security" (top option). Then select "Factory resets" (last option). To my knowledge it does absolutely the same thing as the hardware method. correct me if I'm wrong.
Soft Reset: changes you made will take effect after the device resets (installed apps or reg edits...) OR you got to a sticky situation and you need to reset to get everything running smooth again (device shows abnormal operation of some kind).
How?
-Software method: Hold the power button till the quick list appears and press "power off" option on the top. You can also be presented with this option after installing some apps or after changing something within an app.
-Hardware method: remove the back cover and press the little red button near the sd card slot. Useful if the device stops responding and you are unable to soft reset by any other way.
Enter Bootloader Mode: allows for flashing devices in any battery state. It doesn't do anything by itself, just allows roms to be flashed. Some people have gotten stuck on this screen http://forum.xda-developers.com/showthread.php?t=599259, so use the search tool and read up before using. After flashing a rom you will loose every setting and file you had on the device itself. SD card will remain untouched (or so it should). I've read people advising to remove the card prior to flashing. Not exactly sure as to why. Files saved to the SD will remain intact. Apps installed on the SD card (aka. "Storage") will remain intact, only not registered or linked with shortcuts anymore. The device basically doesn´t know they exist.
How?
-Harware method: button combo (described above).
-Software method(ish): If you don't have to manually enter bootloader, the rom installer will take your device through this step without you having to do anything besides connecting through USB (activesynk, I guess) and running the RUU_LEO_xxx.exe file. You will see a progress bar on both PC and device as the rom is flashed.
Note: Reseting the device (turned on) while pressing a key (ex.: vol down) does the same thing as pressing the power button (with the device turned off) while pressing that same button (vol down).
Maybe you could transfer this info to the 1st post and clean up the thread a bit... Even, this could be at the Wiki section. Or better, a link on the Wiki to this thread

Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba

sebacu said:
Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba
Click to expand...
Click to collapse
did u press power while pressing vol up/down?

Well, for entering bootloader mode, you can do it in "software mode" without having a PC connected to your PPC.
You can just run EnterBootloader.exe from your device.
(see attachment)

wazaaappp said:
did u press power while pressing vol up/down?
Click to expand...
Click to collapse
yes, I did. But when pressing I do not feel that is actually "making contact" I tried several times...
I will try with the bootloader from above...let's see...
Thanks and regards,
Seba

If, for some reason, you cant hard reset using the power button, you can always press the reset button on the back of the device while pressing both vol up and down. After the vibration, it will enter the hard reset menu (remember to keep pressing both vol buttons till this point).

By the way: were you pressing the power button and both vol buttons with the device turned off? Cuz, with it turned on, you are just cycle through the quick list and vol menu like crazy.

Yep...pressing with phone off.
I tried with the reset button from the back of the phone and it worked.
Thanks guys...
Regards,
Seba

Touch Diamond 2 Brick

Hi, I have an HTC Diamond 2. It stays at the logo screen (black screen with HTC letters in white). It doesn't pass anywhere from there. I've tried using the reset button on the back near stylus, tried the hard reset (Vol Up/Down + Power key) but it doesn't respond. There's an option that "works": If I press the 'call' key + power button, it shows an update menu with the following: 1. Update Logo 2. Update OS 3. Update Eboot 4. Format User Space 5. Return; none work except for the format user space option, but it does nothing.
I've tried also from the PC but it doesn't recognize the device via USB. I downloaded Active Sync, and an update wizard from HTC.com but still no success in recognizing the device.
Please help me, I need this phone to keep working, I don't know what triggered the problem..

Install a new nhb rom and try again.

Is your G2 boot-looping after a custom ROM install?

There are numerous ways to unbrick the phone, but the way which worked for me is as follows:
Please note that for this to potentially work, a recovery utility such as TWRP should already be present, which is usually the case if you've installed a custom-rom.
Master reset with hardware keys
Power off the device and ensure it is not connected to any USB cables.
At the same time, press and hold the following keys for 8 seconds:
Power key
Volume down key
When the LG Logo is displayed, release and then immediately re-hold the Power key.
When the 'FACTORY HARD RESET' screen displays, release the keys.
Press the Power key to reset or one of the Volume keys to cancel.
Press the Power key to confirm the reset. The reset will start immediately.
Hopefully the phone will go straight into TWRP, from there you can re-install a compatible kernel/bootloader/ROM etc to help unbrick your phone.
The above won't work in all cases, but it worked for me as I was unable to get into recovery until I did the above.
Hope I put this post into the right place and apologies if this has already been discussed in the past, the search facility did not really help me in my hour of need.
Peace