Database Users

9100 stuck in bootscreen, hard reset no go

Well I installed card export, and got some errors, after like the 2nd error my 9100 resetted itself and is stuck in the boot screen with cloads now.
A hard reset is no go, just behaves as a normal reset, and I'm pretty sure I red about this problem in another thread somewhere here, just can't seem to find it.
Anyone got an idea?
The only thing it shows now is:
IPL 1.01
SPL 1.01
GSM 1.13.10.0
OS 1.6.7.1

I am also stuck on the boot screen after my ROM update froze! Is this device now dead?!?! Please tell me there is a way to fix it!

Press and hold camera button and press resett button while you holding camera button.
now you enter bootloader (tree color screen) connect device to pc and run update you had on your device before it crached

Got it!!!
Hold down the Voice Button plus the Camera button at the same time and hit the reset button. That takes you into bootload mode. Then you will have a USB connection to the PC - not via active sync. Run one of the RUU update programs and you will be back....
At least it worked for me!

as it did for me

kjk said:
Press and hold camera button and press resett button while you holding camera button.
now you enter bootloader (tree color screen) connect device to pc and run update you had on your device before it crached
Click to expand...
Click to collapse
My soft reset button is not working. I can only reset by taking battery out of mda. What to do now? Help!

[TUT] how to perform a hardreset!

To perform a HTC HD2 Leo hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see a message on the screen telling you this will erase xxxxxxxx......
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Soft Reset
If i may add,
A soft reset,
1. Open the back with your thumb or finger
2. The RESET button is located below the bottom left slot for the battery and the SIM card. Use a small object with a blunt point like a toothpick to the RESET button.
3. Your phone will restart and the Home screen appears.
Correct me if im wrong,

Sorry im a newb, but what is the precise difference between hard and soft reset?
Will a soft reset delete stuff such as contacts, pictures and music? And will hard reset do the same?

thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).

HD2Owner said:
thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).
Click to expand...
Click to collapse
the "software" method (clear storage) is a hardreset, witch means you will restore it to factory default, deleting all info on phone...
the softreset only restarts the phone.
after flashing a new ROM i always recomend a hardreset afterwards, to be sure to get rid of all leftovers...

(Useful if flashing a rom and battery is less than 50%)
Enter bootloader mode:
Momentary press the red reset button on the back of the device, near the sd card slot, while holding the volume down button. Keep pressing on the Volume down till you see the bootloader screen. If you did not have volume down pressed as you were pressing on the reset button the device is just gonna reset and no change will take place.
Else, you will see "serial" written on the bottom middle of the screen if you're not connected to the PC via USB cable yet. "USB" will replace "Serial" when windows recognizes the device. Once on this state, you can press "next" on the rom installer where you have to acknowledge you connected the device via USB and your battery is grater than 50% and so on and so on.
You can start the installer on the PC prior to connecting the device in Bootloader mode. I don´t know what happens if you enter bootloader while connected to the PC (if you don't either, don't do it!!)
Note: I advise against using this mode with less than 10% or so. I guess you could end up with largest screened brick in the market.

To clarify previous posts:
Hard reset: Resets the device to factory defaults or to the last rom you installed.
How?
-Hardware method: combo of hardware buttons (described above)
-Software method: slide through HTC sence till "Settings" bar and select "Security" (top option). Then select "Factory resets" (last option). To my knowledge it does absolutely the same thing as the hardware method. correct me if I'm wrong.
Soft Reset: changes you made will take effect after the device resets (installed apps or reg edits...) OR you got to a sticky situation and you need to reset to get everything running smooth again (device shows abnormal operation of some kind).
How?
-Software method: Hold the power button till the quick list appears and press "power off" option on the top. You can also be presented with this option after installing some apps or after changing something within an app.
-Hardware method: remove the back cover and press the little red button near the sd card slot. Useful if the device stops responding and you are unable to soft reset by any other way.
Enter Bootloader Mode: allows for flashing devices in any battery state. It doesn't do anything by itself, just allows roms to be flashed. Some people have gotten stuck on this screen http://forum.xda-developers.com/showthread.php?t=599259, so use the search tool and read up before using. After flashing a rom you will loose every setting and file you had on the device itself. SD card will remain untouched (or so it should). I've read people advising to remove the card prior to flashing. Not exactly sure as to why. Files saved to the SD will remain intact. Apps installed on the SD card (aka. "Storage") will remain intact, only not registered or linked with shortcuts anymore. The device basically doesn´t know they exist.
How?
-Harware method: button combo (described above).
-Software method(ish): If you don't have to manually enter bootloader, the rom installer will take your device through this step without you having to do anything besides connecting through USB (activesynk, I guess) and running the RUU_LEO_xxx.exe file. You will see a progress bar on both PC and device as the rom is flashed.
Note: Reseting the device (turned on) while pressing a key (ex.: vol down) does the same thing as pressing the power button (with the device turned off) while pressing that same button (vol down).
Maybe you could transfer this info to the 1st post and clean up the thread a bit... Even, this could be at the Wiki section. Or better, a link on the Wiki to this thread

Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba

sebacu said:
Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba
Click to expand...
Click to collapse
did u press power while pressing vol up/down?

Well, for entering bootloader mode, you can do it in "software mode" without having a PC connected to your PPC.
You can just run EnterBootloader.exe from your device.
(see attachment)

wazaaappp said:
did u press power while pressing vol up/down?
Click to expand...
Click to collapse
yes, I did. But when pressing I do not feel that is actually "making contact" I tried several times...
I will try with the bootloader from above...let's see...
Thanks and regards,
Seba

If, for some reason, you cant hard reset using the power button, you can always press the reset button on the back of the device while pressing both vol up and down. After the vibration, it will enter the hard reset menu (remember to keep pressing both vol buttons till this point).

By the way: were you pressing the power button and both vol buttons with the device turned off? Cuz, with it turned on, you are just cycle through the quick list and vol menu like crazy.

Yep...pressing with phone off.
I tried with the reset button from the back of the phone and it worked.
Thanks guys...
Regards,
Seba

help! need to go back to stock spl but volume down+power bootloader not working!

hey,
i need to send my hd2 back for repair but unfortunately i can't get into the bootloader! volume up / down buttons do work when im in windows mobile, but when the phone is switched off, i press volume down + power button once and the phone just boots into windows mobile.
is there any other way to restore your phone to the stock spl?

You need to press Vol UP and PowerOn, not Vol Down

skycamefalling said:
You need to press Vol UP and PowerOn, not Vol Down
Click to expand...
Click to collapse
tried that too, unfortunately not working ...

skycamefalling said:
You need to press Vol UP and PowerOn, not Vol Down
Click to expand...
Click to collapse
On my device it is PowerOn and VolDown. But I have to press and hold the VolDown button till the device is in bootloader mode.
Best regards

Pitchbend,
Taken from one of the many tutorials on here...
"*Go into BootLoader Mode (turn off phone, then press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear)".
Do make sure you are pressing the volume down button hard enough AND for long enough.
Cheers
WB

wacky.banana said:
Pitchbend,
Taken from one of the many tutorials on here...
"*Go into BootLoader Mode (turn off phone, then press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear)".
Do make sure you are pressing the volume down button hard enough AND for long enough.
Cheers
WB
Click to expand...
Click to collapse
tried it but still doesnt go into bootloader mode... i have managed to go into bootloader mode before (with several htc phones i have owned), but i think something is broken this time (my hardware sendbutton also is not working any more, that is the reason why i need to return the phone).

pitchbend said:
tried it but still doesnt go into bootloader mode... i have managed to go into bootloader mode before (with several htc phones i have owned), but i think something is broken this time (my hardware sendbutton also is not working any more, that is the reason why i need to return the phone).
Click to expand...
Click to collapse
Try running the attached EnterBootloader.exe from your HD2 (unzip, move .exe to phone, run).

JayVee said:
On my device it is PowerOn and VolDown. But I have to press and hold the VolDown button till the device is in bootloader mode.
Best regards
Click to expand...
Click to collapse
Sorry then, Vol UP has been my other phone I haven't flashed the HD2 via SD Card yet.
I just can think that you do not press the Vol DOWN button hard enough or long enough. You have to press and hold the Vol DOWN button and switch on the phone, then lift the power button while still holding the Vol DOWN button.

Hi all
wacky.banana said:
Pitchbend,
Taken from one of the many tutorials on here...
"*Go into BootLoader Mode (turn off phone, then press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear)".
Do make sure you are pressing the volume down button hard enough AND for long enough.
Cheers
WB
Click to expand...
Click to collapse
pitchbend said:
tried it but still doesnt go into bootloader mode... i have managed to go into bootloader mode before (with several htc phones i have owned), but i think something is broken this time (my hardware sendbutton also is not working any more, that is the reason why i need to return the phone).
Click to expand...
Click to collapse
This what I do to go into bootloader mod in my HTC HD2 Leo :
Press together VOLUME DOWN & RESET RED BUTTON - under batt. metal cover -
after few seconds the tri-coloured screen appeared
add ; 4 all ; if for any reason while you are in bootloader - tri-coloured mod - and want to go back to normal ,
just press RESET RED BUTTON , your device will reset .
hope this will help . . .

meptik said:
Try running the attached EnterBootloader.exe from your HD2 (unzip, move .exe to phone, run).
Click to expand...
Click to collapse
thank you, with this file it went into bootloader mode, but somehow my hardware-buttons seem to be broken (in win mobile all of them beside the send-button work), when it says "Press power buutton to start update image", I press the power button, but nothing happens!
I guess thats it, no chance to restore SPL and no chance for warranty any more .

pitchbend said:
thank you, with this file it went into bootloader mode, but somehow my hardware-buttons seem to be broken (in win mobile all of them beside the send-button work), when it says "Press power buutton to start update image", I press the power button, but nothing happens!
I guess thats it, no chance to restore SPL and no change for warranty any more .
Click to expand...
Click to collapse
Hmm, very weird.
The actual keys are obviously ok - they're just not handled while in bootloader. I'm not sure what exactly is responsible for that, I assume it's not the OS, so perhaps SPL or Radio?
Not sure if it would make any difference, but perhaps you can try reflashing the HSPL (or maybe a different radio?).

pitchbend said:
thank you, with this file it went into bootloader mode, but somehow my hardware-buttons seem to be broken (in win mobile all of them beside the send-button work), when it says "Press power buutton to start update image", I press the power button, but nothing happens!
I guess thats it, no chance to restore SPL and no chance for warranty any more .
Click to expand...
Click to collapse
when its asking to install the rom (in bootloader) hold down volume up (or whatever key it asks you to press to install) REALLY HARD,
another suggestion, take off the back, the buttons seem easier to press when the back battery cover it off

maybe this will work
1. On the Home screen, slide to the Settings tab and then tap Security > Factory reset.
2. Enter “1234 ” and then tap Yes.

Ooops!
If your power button does not work it will be impossible to flash from SD card and this is the only way top reflash a stock rom = the only way to uninstall HSPL.
But if this is the power button, then how do you already power up your device ??? Is this your reason to send it to the repair?
You seem stuck in a button my friend...

g3k said:
If your power button does not work it will be impossible to flash from SD card and this is the only way top reflash a stock rom = the only way to uninstall HSPL.
But if this is the power button, then how do you already power up your device ??? Is this your reason to send it to the repair?
You seem stuck in a button my friend...
Click to expand...
Click to collapse
it is a real wierd problem, i can switch the phone on with the power button and when it is turned on, all keys work beside the talk(send) button. but i can not go into bootloader mode and power button / volume down button to confirm / cancel update when entering bootloader mode with bootloader.exe don't work.

you should really try to reflash radio and hspl again. if you can power on the device the hardwarebutton must work. looks like a software problem...

have you check that you vol down button is working? it happen to me before,

maybe you could contact the hspl maker if he can help you? i have in my mind that he could "hack" the procedure to NOT ask for SEND key press?

Thanks for all your replies. I left the phone off for about 4 hours charging. I switched it on press the vol down button and it worked! How weird / lucky. So I flashed a new rom and I am working again.
Thank you so much for you time.
One last thing though, now in WinMo the vol up and vol down work and the power button work. But the other 4 hardware keys don't, they just force the phone into vibrate/silent mode. When I get a phone call it also turns the volume down/off/vibrate.
Maybe a hardware failure?
Matt

[Q] i can not get into recovery menü

hello, i have tried to flash cyanogenmod, but i have forgotten to erase all data before installing.
now, if i start my motorola pro, i see the start screen. and nothing happens else.
i have tried to get into the recovery menü by pressing x, and power button. no chance. i wanted to make a hardware reset like described here
------------------------
Hardware hard reset method
1. Turn the Droid off. If it won’t turn off, take the battery out then place it back in.
2. Open the keyboard and press the X key while pressing and holding Power. The device will power on. Keep holding the buttons down until a yellow triangle appears on the screen.
3. Press the Camera and Volume Up buttons at the same time to get to the menu. (I had to press them several times to get it to work).
4. Use the direction pad to the right of the keyboard to select the Format option.
--------------------------
nothing happens. i can not get into the recovery menü. is there another way to erase all datas from the phone ?
sorry for my poor english.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
i have found it out
if you can not get into the recovery menü, press "R" + "M", and put in your wall charger.
wait a few seconds. you will see the "!" sign.
after that press "@"
you will go to recovery menü

My Galaxy s4 opens in download mode

My galaxy s4 opens only in custom os mode
it says "warning
A custom OS can cause critical problems in phone and ........
volume up : continue
volume down : cancel (restart phone)"
but when i press any of the button ( vol. up / vol down ) it doesnot reacts.
however when pressing vol up and power button, my phone starts up in safe mode instead of recovery mode.
please help me
thank you

sakarmaskey said:
My galaxy s4 opens only in custom os mode
it says "warning
A custom OS can cause critical problems in phone and ........
volume up : continue
volume down : cancel (restart phone)"
but when i press any of the button ( vol. up / vol down ) it doesnot reacts.
however when pressing vol up and power button, my phone starts up in safe mode instead of recovery mode.
please help me
thank you
Click to expand...
Click to collapse
Hi mate ,
Seems like a hardware issue , check al the push buttons , vol up and downs , power and home maybe one of then is not working right

when my phone starts in safe mode, i checked all my buttons
and found that vol down button is not working properly.
is there anything that i can do ?

sakarmaskey said:
when my phone starts in safe mode, i checked all my buttons
and found that vol down button is not working properly.
is there anything that i can do ?
Click to expand...
Click to collapse
Your only option is to fix that button. Clearly a hardware issue.

but sometimes it works..the issue came in existence after i put my frien's sd card on my phone
so i had a little doubt that its a hardware issue
anyway
thank you for your help
i will contact my customer care center for that