Hi, I have an HTC Diamond 2. It stays at the logo screen (black screen with HTC letters in white). It doesn't pass anywhere from there. I've tried using the reset button on the back near stylus, tried the hard reset (Vol Up/Down + Power key) but it doesn't respond. There's an option that "works": If I press the 'call' key + power button, it shows an update menu with the following: 1. Update Logo 2. Update OS 3. Update Eboot 4. Format User Space 5. Return; none work except for the format user space option, but it does nothing.
I've tried also from the PC but it doesn't recognize the device via USB. I downloaded Active Sync, and an update wizard from HTC.com but still no success in recognizing the device.
Please help me, I need this phone to keep working, I don't know what triggered the problem..
Install a new nhb rom and try again.
Related
Well I installed card export, and got some errors, after like the 2nd error my 9100 resetted itself and is stuck in the boot screen with cloads now.
A hard reset is no go, just behaves as a normal reset, and I'm pretty sure I red about this problem in another thread somewhere here, just can't seem to find it.
Anyone got an idea?
The only thing it shows now is:
IPL 1.01
SPL 1.01
GSM 1.13.10.0
OS 1.6.7.1
I am also stuck on the boot screen after my ROM update froze! Is this device now dead?!?! Please tell me there is a way to fix it!
Press and hold camera button and press resett button while you holding camera button.
now you enter bootloader (tree color screen) connect device to pc and run update you had on your device before it crached
Got it!!!
Hold down the Voice Button plus the Camera button at the same time and hit the reset button. That takes you into bootload mode. Then you will have a USB connection to the PC - not via active sync. Run one of the RUU update programs and you will be back....
At least it worked for me!
as it did for me
kjk said:
Press and hold camera button and press resett button while you holding camera button.
now you enter bootloader (tree color screen) connect device to pc and run update you had on your device before it crached
Click to expand...
Click to collapse
My soft reset button is not working. I can only reset by taking battery out of mda. What to do now? Help!
To perform a HTC HD2 Leo hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see a message on the screen telling you this will erase xxxxxxxx......
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Soft Reset
If i may add,
A soft reset,
1. Open the back with your thumb or finger
2. The RESET button is located below the bottom left slot for the battery and the SIM card. Use a small object with a blunt point like a toothpick to the RESET button.
3. Your phone will restart and the Home screen appears.
Correct me if im wrong,
Sorry im a newb, but what is the precise difference between hard and soft reset?
Will a soft reset delete stuff such as contacts, pictures and music? And will hard reset do the same?
thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).
HD2Owner said:
thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).
Click to expand...
Click to collapse
the "software" method (clear storage) is a hardreset, witch means you will restore it to factory default, deleting all info on phone...
the softreset only restarts the phone.
after flashing a new ROM i always recomend a hardreset afterwards, to be sure to get rid of all leftovers...
(Useful if flashing a rom and battery is less than 50%)
Enter bootloader mode:
Momentary press the red reset button on the back of the device, near the sd card slot, while holding the volume down button. Keep pressing on the Volume down till you see the bootloader screen. If you did not have volume down pressed as you were pressing on the reset button the device is just gonna reset and no change will take place.
Else, you will see "serial" written on the bottom middle of the screen if you're not connected to the PC via USB cable yet. "USB" will replace "Serial" when windows recognizes the device. Once on this state, you can press "next" on the rom installer where you have to acknowledge you connected the device via USB and your battery is grater than 50% and so on and so on.
You can start the installer on the PC prior to connecting the device in Bootloader mode. I don´t know what happens if you enter bootloader while connected to the PC (if you don't either, don't do it!!)
Note: I advise against using this mode with less than 10% or so. I guess you could end up with largest screened brick in the market.
To clarify previous posts:
Hard reset: Resets the device to factory defaults or to the last rom you installed.
How?
-Hardware method: combo of hardware buttons (described above)
-Software method: slide through HTC sence till "Settings" bar and select "Security" (top option). Then select "Factory resets" (last option). To my knowledge it does absolutely the same thing as the hardware method. correct me if I'm wrong.
Soft Reset: changes you made will take effect after the device resets (installed apps or reg edits...) OR you got to a sticky situation and you need to reset to get everything running smooth again (device shows abnormal operation of some kind).
How?
-Software method: Hold the power button till the quick list appears and press "power off" option on the top. You can also be presented with this option after installing some apps or after changing something within an app.
-Hardware method: remove the back cover and press the little red button near the sd card slot. Useful if the device stops responding and you are unable to soft reset by any other way.
Enter Bootloader Mode: allows for flashing devices in any battery state. It doesn't do anything by itself, just allows roms to be flashed. Some people have gotten stuck on this screen http://forum.xda-developers.com/showthread.php?t=599259, so use the search tool and read up before using. After flashing a rom you will loose every setting and file you had on the device itself. SD card will remain untouched (or so it should). I've read people advising to remove the card prior to flashing. Not exactly sure as to why. Files saved to the SD will remain intact. Apps installed on the SD card (aka. "Storage") will remain intact, only not registered or linked with shortcuts anymore. The device basically doesn´t know they exist.
How?
-Harware method: button combo (described above).
-Software method(ish): If you don't have to manually enter bootloader, the rom installer will take your device through this step without you having to do anything besides connecting through USB (activesynk, I guess) and running the RUU_LEO_xxx.exe file. You will see a progress bar on both PC and device as the rom is flashed.
Note: Reseting the device (turned on) while pressing a key (ex.: vol down) does the same thing as pressing the power button (with the device turned off) while pressing that same button (vol down).
Maybe you could transfer this info to the 1st post and clean up the thread a bit... Even, this could be at the Wiki section. Or better, a link on the Wiki to this thread
Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba
sebacu said:
Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba
Click to expand...
Click to collapse
did u press power while pressing vol up/down?
Well, for entering bootloader mode, you can do it in "software mode" without having a PC connected to your PPC.
You can just run EnterBootloader.exe from your device.
(see attachment)
wazaaappp said:
did u press power while pressing vol up/down?
Click to expand...
Click to collapse
yes, I did. But when pressing I do not feel that is actually "making contact" I tried several times...
I will try with the bootloader from above...let's see...
Thanks and regards,
Seba
If, for some reason, you cant hard reset using the power button, you can always press the reset button on the back of the device while pressing both vol up and down. After the vibration, it will enter the hard reset menu (remember to keep pressing both vol buttons till this point).
By the way: were you pressing the power button and both vol buttons with the device turned off? Cuz, with it turned on, you are just cycle through the quick list and vol menu like crazy.
Yep...pressing with phone off.
I tried with the reset button from the back of the phone and it worked.
Thanks guys...
Regards,
Seba
Hey Guys, my windows mobile is getting stuck on the windows mobile screen all the time.
I tried finding hard reset for it (its a chinese elf clone with windows mobile, worked fine for days nd days...)
When i do the following combination
Volume UP + Camera Button + Stylus reset button
It gives me an option
Enter BootLoader Master Clear. (With Blue Back Ground) It automatically exits that screen and then again gets stuck at the windows mobile screen. I've tried pressing enter button, left right but it doesnt proceed to the next level of formatting
2nd combination
Volume Up+ Reset Stylus butto
it gives enter bootloader updated from sd card, sometimes it goes to the windows mobile screen it self. Sometimes it gets stuckl on the enter bootloader screen, i've tried pressing all the buttons and ****
When i connect it to my pc i cant access anything as the phone cant go any further from windows mobile screen.
I dont know the boot loader and **** as i am new. Is there any way i could do something via my sd card? i can copy files in it through my bros mobile.
Any help would be greatly appreciated
i have clone of HTC Touch. Green button+redbutton with reset stylus doesnt do anything and goes to the windows mobile screen as usual....
Please Help me
TH3KiD said:
Hey Guys, my windows mobile is getting stuck on the windows mobile screen all the time.
I tried finding hard reset for it (its a chinese elf clone with windows mobile, worked fine for days nd days...)
When i do the following combination
Volume UP + Camera Button + Stylus reset button
It gives me an option
Enter BootLoader Master Clear. (With Blue Back Ground) It automatically exits that screen and then again gets stuck at the windows mobile screen. I've tried pressing enter button, left right but it doesnt proceed to the next level of formatting
2nd combination
Volume Up+ Reset Stylus butto
it gives enter bootloader updated from sd card, sometimes it goes to the windows mobile screen it self. Sometimes it gets stuckl on the enter bootloader screen, i've tried pressing all the buttons and ****
When i connect it to my pc i cant access anything as the phone cant go any further from windows mobile screen.
I dont know the boot loader and **** as i am new. Is there any way i could do something via my sd card? i can copy files in it through my bros mobile.
Any help would be greatly appreciated
i have clone of HTC Touch. Green button+redbutton with reset stylus doesnt do anything and goes to the windows mobile screen as usual....
Please Help me
Click to expand...
Click to collapse
What do you mean by a clone??
If it is not a phone manufactured by HTC
All the procedures for Hard Reset or ROM flashing will be
totally different...
XDA forums doesn't catalog them ...
last day my htc surround got reset..automatically several times...so i decided to downgrade from existing mango to 7 version...using zune... but during downgrade error happened..from then on my screen is like as shown in the pic...i tried hard reset and it failed...now wen connecting to zune it isnt recognizing the device..so help me to solve this....and im just a newcomer to this so i request ur full coperation...pls......
some of details i have about the phone
pd26100 SS-BC(4K)
SPL-4.3.2250.0(128976)MNG
MicroP(LED) 0x09
TOUCH C1(v69)
SD SANDISK 15193MB
Parition Info-v211v413
BL CRC-0x1a11DF74C
OS(SI) CRC-0x61C50C3A
Try to reset your phone to factory default using phone buttons and then restore with Zune (or with WP7 Update Cab Sender).
If you can turn off the phone do it. For unresponsive or frozen phone, remove the battery and put it back again after few seconds.
1. Press Volume up button and hold then press Volume Down button and hold and then press the power button (briefly) to switch the phone on.
2. Keep holding the volume up and volume down buttons until you see a reset screen option.
3. Now follow the instructions that will show up on your mobile screen to factory reset your phone.
If it does not help, flash another ROM (official or custom). But you must understand, that all your information on phone will be erased and you would not be able to restore with existing Zune backup!!!
NiggaWithAttitude said:
Try to reset your phone to factory default using phone buttons and then restore with Zune (or with WP7 Update Cab Sender).
If you can turn off the phone do it. For unresponsive or frozen phone, remove the battery and put it back again after few seconds.
1. Press Volume up button and hold then press Volume Down button and hold and then press the power button (briefly) to switch the phone on.
2. Keep holding the volume up and volume down buttons until you see a reset screen option.
3. Now follow the instructions that will show up on your mobile screen to factory reset your phone.
If it does not help, flash another ROM (official or custom). But you must understand, that all your information on phone will be erased and you would not be able to restore with existing Zune backup!!!
Click to expand...
Click to collapse
i tried factory rest several times but it isnt enough....i saw some posts saying its the problem of sd card...does it have anything to do with it....
mridhulkm said:
i tried factory rest several times but it isnt enough....i saw some posts saying its the problem of sd card...does it have anything to do with it....
Click to expand...
Click to collapse
Try to flash another ROM. Maybe yor restore files at phone are damaged (it is my opinion, don't know about restore technique).
I have read about problem with SD card, but there were another symptoms.
Hi, right I have damaged my S4 with water to the extent that when I switch it on all of the writing is pink and the touchscreen is unusable. I am trying to hard reset it as I am going to sell it as a damaged handset. The problem I have is i'm trying to reset through the volume up, home and power key method to access the recovery menu. When it goes into recovery, the screen then has a series of white lines running from top to bottom and nothing is readable on the screen. Any suggestions as to how I can reset this so I can remove Facebook, Gmail and other account details?
If you are able to get the recovery menu (stock), steps for factory reset are:
Vol.down x3
Power
Vol.Down x7
Power
after a few second press Power again to reboot.
If the screen is totally unreadable and recovery is not usable you can try via Kies. Connect the phone via USB, open Kies and from Tools menu choose Firmware Upgrade and Initialization.
Zanna said:
If you are able to get the recovery menu (stock), steps for factory reset are:
Vol.down x3
Power
Vol.Down x7
Power
after a few second press Power again to reboot.
If the screen is totally unreadable and recovery is not usable you can try via Kies. Connect the phone via USB, open Kies and from Tools menu choose Firmware Upgrade and Initialization.
Click to expand...
Click to collapse
I never thought about using Kies actually, I'll give that a try tonight after work and see if I can do it through there. I take it the whole pink writing and unusable touchscreen is something that is not likely to sort itself out after further drying out?
Hard to say with this type of accident but if I had to bet I would put my money on "definitely dead".
Try the recovery menu also, if you are able to get the recovery menu means that Volume keys and power are working, you should be able to reset your phone from recovery.
Good luck