USB Device Not Recognized - Please Help - Mogul, XV6800 General

A few times now I have connected my Mogul (WM6) to my computer (Vista) only to receive the error, "USB Device Not Recognized," and my device will not sync. At first I would uninstall the HTC Home Plugin and it would fix the problem but it isn't working anymore. Is there another workaround or fix for this?

Have you tried using a different USB cable?

dragon_76 said:
Have you tried using a different USB cable?
Click to expand...
Click to collapse
I have tried two and both work with different devices.

I fixed my problem. I installed the update to WMDC and now that I am using 6.1 I am (for now) problem free.

Related

Getting "usb device not recognized" on Vista

When I plug my Universal (a Qtek 9000) into my computer with Vista Business on it using a USB cable I get a "usb device not recognized" message popping up and it fails to recognize the device and does not install any drivers for it. So now I have a "unknown device" in my device manager.
I have installed the latest version of Windows Mobile Device Center (WMDC) and if I connect via Bluetooth I can sync just fine, no problem.
However, with the USB cable, no such luck.
I have tried to upgrade the drivers on the "unknown device" and set it to browse "c:\windows" and all subfolders but it just tells me that I have the newest driver for "unknown device" allready installed...
It charges just fine with the USB cable.
Does anyone have any hints on how I might solve this problem?
Resolved?
Hi mate,
did you get this issue resolved? Getting the same thing from my MDA Pro?
Charges fine but getting USB device not recognized error.
Nope.
Nope, never did. Ended up scrapping it in the end and now I'm using the HTC Cruse Touch. Haven't tried that on Vista yet though.
OK cheers mate, Looks like i'll have to do the same!
All I want is to be able to unlock it so I can use it on O2!!!!
Maybe you have to set in settings > connections > USB to PC "Enable advanced network funcionality". Try also set different options at AS in PDA.
kub11 said:
Maybe you have to set in settings > connections > USB to PC "Enable advanced network funcionality". Try also set different options at AS in PDA.
Click to expand...
Click to collapse
Currently it has got WM5 and I cannot find the options to disable "Enable advanced network funcionality" on PDA. Maybe I am missing something but I am sure thats a WM6 option as on my HTC Artemis running WM6 has got it but not the HTC Universal.
Damn! I have the same with my HTC Polaris. And I can't figure out what is the reason... :/ It has suddenly stop working... I have tried with "Enable advance USB... " I have winXP sp3.. ActiveSync 4.5 and WM6.1 by BePe. :/ Bluetooth is working like harm!
What to do?
no solution!
lb_lb said:
Damn! I have the same with my HTC Polaris. And I can't figure out what is the reason... :/ It has suddenly stop working... I have tried with "Enable advance USB... " I have winXP sp3.. ActiveSync 4.5 and WM6.1 by BePe. :/ Bluetooth is working like harm!
What to do?
Click to expand...
Click to collapse
To tell you the truth mate I never did find a solution. I ended up selling it on ebay.
2011 same problem
I have an HTC mytouch3g shapphire/magic and i have the usb not recognized error too. i called HTC and they told me to call microsoft for my vista. My device is recognized under linux. However under vista i got a problem. Software problem. any suggestions? I have installed Sync but again until the usb is recognized as an android device no luck... I have installed google usb drivers and htc sync but no luck. once in a while it did appear when i tried other drivers but it went away again....
sxristi said:
I have an HTC mytouch3g shapphire/magic and i have the usb not recognized error too. i called HTC and they told me to call microsoft for my vista. My device is recognized under linux. However under vista i got a problem. Software problem. any suggestions? I have installed Sync but again until the usb is recognized as an android device no luck... I have installed google usb drivers and htc sync but no luck. once in a while it did appear when i tried other drivers but it went away again....
Click to expand...
Click to collapse
if for a device with android os can use the HTC Sync 3.0.5511
This is HTC Universal section, other devices should look on it´s proper section to get a solution.

Trying survive from three color screen using MTTY

Problem is that I can't connect my MDA throuhg USB to MTTY app (USB port can not open). I tried in every USB in my computer. And not working...
Any advise?
Ian
johnppol said:
Problem is that I can't connect my MDA throuhg USB to MTTY app (USB port can not open). I tried in every USB in my computer. And not working...
Any advise?
Ian
Click to expand...
Click to collapse
Did you disable USB connections in ActiveSync? MTTY will not recognize the USB if that is active (also, I believe that the device must be placed in bootloader prior to cradling)
Hope this helps.
Same problem here whith my P3600 aka TRIN

Help: USB Device Not Recognized

Hi! I've tried searching the forums but I can't seem to find the solution to my problem. I have installed activesync 4.5 on Win XP Sp 2, but when I connect my HTC Touch, it says USB device not recognized and therefore I can't perform a sync. I did a hard reset on the phone but it still won't work. Do I need to download a separate usb driver for the phone? If yes, where can I get it? Thanks.
Have you tried putting the usb wire on different slots of you pC? If still not working borrow a wire from someone and see if still problem arises~. No extra usb driver is req.
ivanmatz said:
Have you tried putting the usb wire on different slots of you pC? If still not working borrow a wire from someone and see if still problem arises~. No extra usb driver is req.
Click to expand...
Click to collapse
Hi! Thanks for the reply. I did try with other cables and it's still not working. I don't think it's the wire or the usb slots because I can sync my other phones, an HTC Magic and a Nokia phone without any problems.
Is there a USB driver for HTC Touch? Maybe that can solve my problem...
Hi
Try Settings/connections/Usb to pc and uncheck everything beside the first option, this is the 1st action I take after flashing.
tito12 said:
Hi
Try Settings/connections/Usb to pc and uncheck everything beside the first option, this is the 1st action I take after flashing.
Click to expand...
Click to collapse
same thing. my phone is still not detected.
Another thought: can you sync over bluetooth? if yes the prob is hardware...
And if nothing works try flashing from SDcard.. That's all I can think of...
Also check the firewall settings too
tito12 said:
Another thought: can you sync over bluetooth? if yes the prob is hardware...
And if nothing works try flashing from SDcard.. That's all I can think of...
Also check the firewall settings too
Click to expand...
Click to collapse
Haven't tried to sync over bluetooth... I can't find my BT dongle. I'll do that once I get hold of my BT. Btw, how do I flash a rom from an SDcard? Thanks again for all the help.
Here: http://wiki.xda-developers.com/index.php?pagename=Elf_SD_Card_Flashing
But try the 2 other options first, did you try to stop all firewalls ?

[Q] Question!

Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.
rvgsd said:
Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.
Click to expand...
Click to collapse
My primary box is Win 7 x64 and I've had no trouble with ROM flashing.
How does it show in device manager?
For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??
rvgsd said:
For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??
Click to expand...
Click to collapse
Plug in the phone. Go in to device manager, right click and uninstall. Check the box about deleting the driver if it shows. Uninstall wmdc. Reboot. Install wmdc. Plug in the phone. Good luck!
Sent from my Full Android on Vogue using XDA App
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
Isn't there a special set of drivers that need to be installed under W7 x64? If you can, get a hold of an XP machine.
I install1ed the WMDC 6.1 driver, which also installs the WMDC. After the installation, I can see 2 entries in the add/remove programs, one for driver and one for software, so I guess thats not the problem.
I wish I had a XP machine..!
rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
I KNOW this works, I flash a couple times a week (ORD, you know )
Looked at the screenie - it shouldn't say htc sync. I assume, at some point, you loaded the htc sync software?
I attached a screenie of my wmdc about. does it match yours? wish I had my winmo vogue here today...
Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!
rvgsd said:
Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!
Click to expand...
Click to collapse
I'll take a look with my other (winmo) vogue, have the android one with me today... may be a day or two before I can post back.
appreciate you trying to help..!
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
I have had issues with cables before, also, try changing the USB port... this helps at times.
rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
Yes, I have... but egzthunder has a good point about the USB port.
Sent from my Full Android on Vogue using XDA App

[NEED HELP] USB not Recognized

hey guys, i have problem when i plug my magic into my laptop..
it always said "usb not recognized"
i use windows 7 32-bit
i have tried to install android-usb driver but windows system can't detect the driver (android_usb.inf, androidusb.sys, androidusb86.cat, WdfCoInstaller01005.dll)
i try to change the usb cable but still doesn't work
what should i do?
Tried installing HTC sync? That usually fixes the driver problems.
Either that, or try installing HTC Sync AND THEN the USB Driver cable. That worked for me, or try the newest HTC Sync available.
WHere can I install HTC Sync from? I'm having the same issue's, I never had this problem before..
so after installing HTC Sync I'm still havng the same issue, this is the message I'm getting..
"One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it." any suggestions?
nooty90 said:
hey guys, i have problem when i plug my magic into my laptop..
it always said "usb not recognized"
i use windows 7 32-bit
i have tried to install android-usb driver but windows system can't detect the driver (android_usb.inf, androidusb.sys, androidusb86.cat, WdfCoInstaller01005.dll)
i try to change the usb cable but still doesn't work
what should i do?
Click to expand...
Click to collapse
I have the same problem. Both my windows 7 pc and linux netbook both used to display the magic as a mass storage device (all I need), but now neither will do it. As both fail to detect the magic I've come to he conclusion there is something missing or corrupted on the magic - probably after me pulling the usb cable too soon!
I've reinstalled the rom, ticked usb debugging etc, yet still no joy. The pc initially gave an error code 43, but now it does nothing. could somebody help please.
DML08 said:
so after installing HTC Sync I'm still havng the same issue, this is the message I'm getting..
"One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it." any suggestions?
Click to expand...
Click to collapse
I tried two htc syncs, neither worked. Thats why I think its an issue related to the phone rather than the pc. Is it related to unmounting the sd/not unmounting the sd at the appropriate/inappropriate time??
All I get is:
usb not recognised - One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it..... then when i click on the attached usb info it states ' Windows has stopped this device because it has reported problems. (Code 43)'
i already haved this issue its hardware issue sendit to warranty

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