Database Users

8525 sync with vista

Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris

Similar problems here with Vista Ultimte RTM. You can also watch here for some answers.
Ninja1

A couple weeks ago I tried to sync my Cingular 8525 but had no luck, Vista managed to find and install some HTC drivers, but I couldn't get active sync to work (mobile device center now in vista). But I could browse the files on the device. Then just today I went into device manager and manually told it to look for new drivers online, it did, found some, and installed them, then mobile device center started working and I could sync. Wahoo!

usarmy2008 said:
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Click to expand...
Click to collapse
This just happened to me today after using wmdc on vista business for 2 months. now my device comes up as "uknow device" in the device manager and then a few seconds later I get a popup window telling me that my USB device is unknown.
Damn annoying. im trying to figure out what happened and if i cant, then ill reinstall windows vista. bloody M$ crap.

when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck

ctho24 said:
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
Click to expand...
Click to collapse
it was working fine for 2 months so I assume the correct drivers were installed. nonetheless, i will try update the driver for "unknown device" if I can find the inf file in the windows directory.

i tried it,
it says that my "Unknown Device" in the USB controllers category has the latest drivers installed.
this is too funny.
not sure what went wrong here.
Ive also uninstalled wmdc and reinstalled it many times and still no luck.
hrrrmmmmm, i feel a format and image coming up soon.

OK, i have solved the problem.
who would have thought I had 2 faulty sync-charge cables. They worked on Sunday and stopped working on Monday.
I noticed this happened after I used WM5torage. This is strange.
Anyways, things are back to normal

I have been sync with Windows Vista Ultimate both USB and Bluetooth for weeks. Especially the Bluetooth works great both sync and install software!!

Vista Sync Problem

Hi,
Previously I was running Black 3.0 and was synching with Vista and had no problems.
I recently updated the ROM to Black Satin and now I cannot sync.
When I connect the device to my computer it initially recognises it and gives an option to create a partnership but then it disappears and it says that no device is connected.
Does anyone have an idea of what could be wrong or of ways of fixing it?
Thanks.

Also..
I have followed the guide here http://www.mrvanx.org/hermes_guide/vista/index.html for vista and I get an error installing the drivers (error attached).
I have also turned off advanced usb networking..

spathi said:
Hi,
Previously I was running Black 3.0 and was synching with Vista and had no problems.
I recently updated the ROM to Black Satin and now I cannot sync.
When I connect the device to my computer it initially recognises it and gives an option to create a partnership but then it disappears and it says that no device is connected.
Does anyone have an idea of what could be wrong or of ways of fixing it?
Thanks.
Click to expand...
Click to collapse
First, be sure you're running the latest WMDC 6.1. Then reboot both the computer and the device. If that doesn't fix it, click on Start -> Settings -> Connections -> USB to PC and check or uncheck "Enable advanced network functionality".
Then... report back.

yup I have done all that
Rebooted about 20 times (pc+device) even tried reflashing different roms but still no go!
Have unchecked advanced networking..

Make sure you have the right driver from VistaRUU.zip floating around. I did these exact steps last night and am also running Black Satin. I don't have a problem. Be sure to re-check the box that says allow USB connections.
Good luck. Try going over all the steps in case you might have missed something.
Spathi, in your case, you may just need to re-download the Hermes USB drivers.
P.S. I did also update my SPL to HardSPL2.0

I have tried installing the drivers numerous times.
I have tried the drivers from here http://forum.xda-developers.com/attachment.php?attachmentid=33892&d=1170385335 and here
http://mahmood1.com/Documents/64bit.rar
I am on 64bit Vista and have downloaded the 64bit drivers and turned off driver signing..
My phone has SPL 2.10lipro which I believe is the latest?

spathi said:
I have tried installing the drivers numerous times.
I have tried the drivers from here http://forum.xda-developers.com/attachment.php?attachmentid=33892&d=1170385335 and here
http://mahmood1.com/Documents/64bit.rar
I am on 64bit Vista and have downloaded the 64bit drivers and turned off driver signing..
My phone has SPL 2.10lipro which I believe is the latest?
Click to expand...
Click to collapse
i had the same problem a little while ago. search my user name for posts and you'll find the thread. but the solution was... uninstall wmdc reboot, and download and reinstall. works like a charm.

I HAD the same problem.
OK.. I had the same problems, troubleshooting with MS for $35.00 didn't solve it. The one thing that did solve it is kind of ridiculous and easy.. So here's the solution..
It turns out Vista has issues with detecting USB drivers on certain types of chipsets. It looks like the USB ports are correctly installed, but it just doesn't like the devices (like Smartphones) connected to it.
I solved the problem by buying a USB card with a VIA chipset. It's amazing how well it works now. Of course, I discover this AFTER a reinstall of Vista and everything else.. Duh! Ugh!
Hope this helps other people feel less pain.
-Percy

I have tried the uninstall/reinstall thing before (just tried it again) no luck there.
I just tried another usb card and that didnt work either.
Only thing I haven't tried is reinstalling windows...

mine is more weird
upgraded from wmdc 6.0 to 6.1.6965 now when it bootloader, wmdc doesn't even connect at all. even return to wmdc 6.0 doesn't solve the problem

There are a couple of things with Vista..
I figured out these few little nuggets during my travels..
1. Make sure you have all the newest updates. (MS apparently knows of this problem as they have released a patch to resolve some USB issues)
2. The external USB Card you try has to have the VIA USB Drivers.
3. Update your bios to something newer (also a big problem)
4. Turn on Legacy Support for USB (important too)
5. Disable your ACPI if you're having troubles.
6. Have you tried connecting the device directly to the MOBO USB Ports?
I can't stress this enough.. the VIA USB Chipset seems to work so if you try an external card, make sure it has a VIA chipset on it. They're completely different than the standard Vista USB Drivers.

For those that are having problems - check on your desktop system in the device manager to see if you have the "Microsoft Remote Mobile Adapter" installed as a network card. If you do, uninstall it. This driver gets in the way of the WMDC 6.1 connection with USB.
It apparently gets loaded if you attach your device while having "advanced networking" enabled in the PC->USB setup on the device. Once you've done that, you're stuck. Turning off the "advanced networking" on the device won't help, because that remote driver is already loaded. You need to disconnect your device, unstall that driver, be sure "advanced networking" is turned off, and then connect your device again. I've had this happen a couple of times to me after re-flashing the ROMs.
Brian.

I've been searching a lot about this and just can't figure it out... I can sync my tytn (8525 as I call it) with windows media player, but can't do it with "windows mobile device center". Actually, everytime I click on wmdc, it opens up the "Change Connections SEttings" where it says "Device Connected" up top but then I click on ok and apparently nothing happens...

problem with syncronization

hi guys i'm enjoing my great touch jade, but i encountered an annoing problem in syncronization: i can easily install activesync (i'm on xp pro sp3 and i've got office pro 2003) but when i connect my jade to pc nothing happen.. i mean, the phone start charging, but no sync go and windows send me a message about unidentified device, i haven't driver... how can i manage this situation? i'm trying since 4 days.. 've tryed softreset, searched everywhere and it seems that i need driver for a net-adapter NDIS.. i tought an activesync corrupted files, i downloaded from microsoft.com, but didn't work anyway. is activesync that don't install driver or my jade that got something wrong? i also tryed to change the usb cable.. isn't my cable..
nothing works...
sry for my unperfect english, i'm managing learning!

Have you tried unchecking start>settings>connections>usb to pc?

Two things you can check:
1. Check on a different comp if you can. I suspect a problem with the usb port on your computer. If you can, try plugging it into another usb port and trying that again.
2. Check the connector pins on your jade. Sometimes they get bent the wrong way and that causes the device to not be recognized when connected.

kareem9nba said:
Have you tried unchecking start>settings>connections>usb to pc?
Click to expand...
Click to collapse
of course i tried all possibility
[email protected] said:
Two things you can check:
1. Check on a different comp if you can. I suspect a problem with the usb port on your computer. If you can, try plugging it into another usb port and trying that again.
2. Check the connector pins on your jade. Sometimes they get bent the wrong way and that causes the device to not be recognized when connected.
Click to expand...
Click to collapse
1. i'm waiting my friend to come back from holiday to try on its.. he has vista, maybe it is a xp problem.. i tried all my usb, but its the same, everything works, but the jade
2. how can i check? need to open jade? i get a see with a magnifier but it seems all ok..

IL_mante said:
2. how can i check? need to open jade? i get a see with a magnifier but it seems all ok..
Click to expand...
Click to collapse
You should be able to see the pins using your naked eye as well. Their in the mini usb/charging port on your phone.
Would you be able to check this using another WM phone? Does any other device work on your comp? Mp3 players, camera devices etc? Are those detected?

[email protected] said:
You should be able to see the pins using your naked eye as well. Their in the mini usb/charging port on your phone.
Would you be able to check this using another WM phone? Does any other device work on your comp? Mp3 players, camera devices etc? Are those detected?
Click to expand...
Click to collapse
oh, u tell pins on pc? they works of course, i can use mouse, mps player, modem, printer and so on.. all my usb ports on pc can work. in fact when i connect jade, my pc find soething, but can't identify, i got unknown device from device manager.. i think that when i install activesync, he can't install driver for jade.. i tryed with cd program and also the downloaded one from microsoft.com...
and i had a look, it seems that pins on jade are all ok..

IL_mante said:
oh, u tell pins on pc? they works of course, i can use mouse, mps player, modem, printer and so on.. all my usb ports on pc can work. in fact when i connect jade, my pc find soething, but can't identify, i got unknown device from device manager.. i think that when i install activesync, he can't install driver for jade.. i tryed with cd program and also the downloaded one from microsoft.com...
and i had a look, it seems that pins on jade are all ok..
Click to expand...
Click to collapse
When you plug in the device and windows asks you for drivers, check "install from a list or specific location" and in the following dialog point "include this location in the search" to "C:\Program Files\Microsoft ActiveSync\Drivers" if your system is an english one...for other lang adjust accordingly. this should install all necessary drivers and render it working...

lilithpro said:
When you plug in the device and windows asks you for drivers, check "install from a list or specific location" and in the following dialog point "include this location in the search" to "C:\Program Files\Microsoft ActiveSync\Drivers" if your system is an english one...for other lang adjust accordingly. this should install all necessary drivers and render it working...
Click to expand...
Click to collapse
thanks, but:
"impossible to find a better software than the one yet installed"

IL_mante said:
thanks, but:
"impossible to find a better software than the one yet installed"
Click to expand...
Click to collapse
Hm, this worked for me. Try going to the device manager and uninstall the active driver, then re-try the above.

lilithpro said:
Hm, this worked for me. Try going to the device manager and uninstall the active driver, then re-try the above.
Click to expand...
Click to collapse
now i'm at work, but i tried yet this operation, and it tell me that no driver is installed for this device.... -.-
the real problem is that when i install activesync, he don't update the system with the right driver for my jade... i tryed on my girlfriend pc, she's got xp home and its the same... at now i can't try on vista, because the only one i know who use vista is on holiday... but i wanna find that shi##ing problem and solve it...

ActiveSync works fine with my WinXP SP 3.
When i connected Jade the first time XP asked for a driver. I ignored this.
Then I installed ActiveSync from one of the CDs that come with Jade.
Of course, you will also have to select ActiveSync (not "drive") on your jade when you connect it to the PC.

i writed in microsoft forum and sended a mail to htc to have fixed drivers.. i'll let you know if i manage..

update:
at now i can't manage to sync...
tried hard reset, asked microsoft for help, and htc too, they said i can have a hardware problem on my touch, cause nor in my friend laptop with vista can get drivers.. from htc they told me they can replace my touch with a new one...
i think i'll get this way...

[Q] Question!

Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.

rvgsd said:
Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.
Click to expand...
Click to collapse
My primary box is Win 7 x64 and I've had no trouble with ROM flashing.
How does it show in device manager?

For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??

rvgsd said:
For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??
Click to expand...
Click to collapse
Plug in the phone. Go in to device manager, right click and uninstall. Check the box about deleting the driver if it shows. Uninstall wmdc. Reboot. Install wmdc. Plug in the phone. Good luck!
Sent from my Full Android on Vogue using XDA App

Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...

rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
Isn't there a special set of drivers that need to be installed under W7 x64? If you can, get a hold of an XP machine.

I install1ed the WMDC 6.1 driver, which also installs the WMDC. After the installation, I can see 2 entries in the add/remove programs, one for driver and one for software, so I guess thats not the problem.
I wish I had a XP machine..!

rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
I KNOW this works, I flash a couple times a week (ORD, you know )
Looked at the screenie - it shouldn't say htc sync. I assume, at some point, you loaded the htc sync software?
I attached a screenie of my wmdc about. does it match yours? wish I had my winmo vogue here today...

Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!

rvgsd said:
Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!
Click to expand...
Click to collapse
I'll take a look with my other (winmo) vogue, have the android one with me today... may be a day or two before I can post back.

appreciate you trying to help..!

I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!

rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
I have had issues with cables before, also, try changing the USB port... this helps at times.

rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
Yes, I have... but egzthunder has a good point about the USB port.
Sent from my Full Android on Vogue using XDA App

[NEED HELP] USB not Recognized

hey guys, i have problem when i plug my magic into my laptop..
it always said "usb not recognized"
i use windows 7 32-bit
i have tried to install android-usb driver but windows system can't detect the driver (android_usb.inf, androidusb.sys, androidusb86.cat, WdfCoInstaller01005.dll)
i try to change the usb cable but still doesn't work
what should i do?

Tried installing HTC sync? That usually fixes the driver problems.

Either that, or try installing HTC Sync AND THEN the USB Driver cable. That worked for me, or try the newest HTC Sync available.

WHere can I install HTC Sync from? I'm having the same issue's, I never had this problem before..

so after installing HTC Sync I'm still havng the same issue, this is the message I'm getting..
"One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it." any suggestions?

nooty90 said:
hey guys, i have problem when i plug my magic into my laptop..
it always said "usb not recognized"
i use windows 7 32-bit
i have tried to install android-usb driver but windows system can't detect the driver (android_usb.inf, androidusb.sys, androidusb86.cat, WdfCoInstaller01005.dll)
i try to change the usb cable but still doesn't work
what should i do?
Click to expand...
Click to collapse
I have the same problem. Both my windows 7 pc and linux netbook both used to display the magic as a mass storage device (all I need), but now neither will do it. As both fail to detect the magic I've come to he conclusion there is something missing or corrupted on the magic - probably after me pulling the usb cable too soon!
I've reinstalled the rom, ticked usb debugging etc, yet still no joy. The pc initially gave an error code 43, but now it does nothing. could somebody help please.

DML08 said:
so after installing HTC Sync I'm still havng the same issue, this is the message I'm getting..
"One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it." any suggestions?
Click to expand...
Click to collapse
I tried two htc syncs, neither worked. Thats why I think its an issue related to the phone rather than the pc. Is it related to unmounting the sd/not unmounting the sd at the appropriate/inappropriate time??
All I get is:
usb not recognised - One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it..... then when i click on the attached usb info it states ' Windows has stopped this device because it has reported problems. (Code 43)'

i already haved this issue its hardware issue sendit to warranty