My phone has been working fine for a few months now, after several flashes (cant pick a ROM ) anyway, a few days ago it started acting funny. It would freeze just doing normal everyday tasks, then it would just start working again like nothing happened after about 2 minutes. Now today, it freezes on my welcome splash (the one after the htc, the windows splash). and it just sits there. Sometimes, if I let it sit for about 10 minutes, it will start up-VERY SLOWLY, and if you go into any menus, it freezes. I tried to re-flash, but it wont establish an activesync connection. Is there anyway to get the phone to flash in my situation? Hopefully, I could flash it back to a cingular rom and send it in for warranty.
Did you tried to hard reset your Wizard by resetting while holding Comm Manager and Voice Command button?
Yeap, runs through the set up, gets to the screen where it says "customizing in 3...2...1" and shuts off.
Well, today, it completely died. Won't turn on, tried a new battery.....nothing. Do you think, since it won't turn on, I may be able to sneak it by Exchange By Mail???
Fixed it! For some reason, the first time I tried a new battery, it didn't work. Tried it again just for the hell of it, and it fixed it. Strange.....
Related
Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?
just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!
This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?
No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.
no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?
its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????
This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.
it sounds as though it may be a bug connected with a GPRS connection???
ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!
if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???
its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!
to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....
i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.
yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!
any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!
yep i still get the problem! still no cure!
I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.
Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....
thanks for the response, unfortunately mine is definately not related to the battery charge!
mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!
It all started when I upgraded to a new rom. So the first thing I did was ditch the rom and install a new rom. I was running Black 3.0.1 and now updated to Black Satin.
The time it takes to lock up seems to very. I have had times where I could leave it for 4hrs and then hit the power button and it comes to life, other times I can have it sit for 30mins and hit the power button only to find it won't wake up. When it is in its locked up state, it won't even receive calls. It just sits there with the top right led blinking green. Its really getting frustrating.
In order to get it to come back I have to push the reset button on the bottom of the phone with my stylus.
I have been reading as many "lock up" threads as I can on the forum and so far it seems that most are to do with Push Mail. Which I don't use.
Any suggestions will be much appreciated.
I dont know if its a ROM issue as my does this sometimes (dont know about incoming calls as i dont get that many anyway) I am on the stock T-Mobile rom
I dont use push mail either
doesn't happen much to me (now i said i bet it does it all the time )
I think it seems to do it when i havnt soft restarted it for a while, so it could be that the lock up is due to memory or something and it just needs a soft reset to clear it down
I also have this problem, only a soft reset makes the phone respond. This happens sometimes when the phone has only been reset an hour previously.
It also happened once during the night and caused my alarm to not go off, so I only made it to the office for 10:30!!
Did you guys find a solution or did the problem just go away?
bump
got the same problem.
For me the problem went away only after I installed a new radio and new rom. I honestly don't know what was causing the problem. But it went away and I am happy. There might have been an issue with an installed app, but I never did find any app that directly caused the issue.
Hi Guys,
I'm new here, but have been following and reading these forums for quite some time now. Great Stuff!
anyhow, my problem, recently purchased a HTC P3600i PRO. Put a custom ROM on it, seemed to be running great over the last few weeks, but my problem is this. Now and then my phone pda will lock up and I'm forced to reset it. What happens is, I am still unsure as to why this happens, but lately it's started freezing up, and when I click on my start button, it shows my menu, and then when I click programs, it shows as "empty" when I know there's nothing empty, it's filled with stuff, randomly this happens to my settings window as well. Basically stuff randomly dissapears from my start menu, shortly after, 5 to 10 seconds, it locks up. The next thing I do or click on after seeing things disappearing from my menu, it freezes. I then have to do a soft reset, and after doing a soft reset, it's as if it's done a hard reset and wants me to re-configure the time, click on all 4 corners, etc.. I use have to use SPB Backup to do a full restore of my phone/settings/contacts/software etc..
Can anyone help?
Also, just to update.. I restored my phone with a backup today, and it seems to be running well again for some strange reason. Is it because it's overheating? getting hot or what? I'm not sure what it's doing. Please help
Figured it out
My backlight whilst on battery was set to brightest. figured it was overheating as it felt warm too.. I turned it right down to 3 bars from lowest, and it's fine now
Guess it my screen and battery were getting quite hot and the CPU was overheating. All resolved.
I got a HTC p3600 for about 10 months. i used to have the backlight set to minimum.
now i update my rom and it got crashes so often, almost every day, and I need soft restart the device all the time when get crash.
The worse, sometime my display picture just broken + crash, and I need more than once to restart the pda. When I restart the device sometime the display just turn black color moving from top to bottom, or sometime with colourfull dots on screen, and the device does not want to be restart.
In that case i take the battery to turn off the device.
Sometimes i need to wait some minutes until i can restart normally the system.
It usually crashes when it is connected to the computer via usb (charging the battery) and i need to use it. (i check and it is very hot)
Also, when i use wifi it tends to crash (very hot too)
Since i upgrade the rom my backlight settings are set higher...i reduce the backlight, to reduce heat and test the system stability, but i really think it is crashing due to overheating.
A number of times, after doing a shutdown and restart, or a soft reset, the phone radio will not restart. It can't even be restarted by going to the Comm manager and trying to turn it on there. Bluetooth will start, as will WiFi, but not the phone.
I had the problem with the phone originally. Installed a program, did a restart, and no phone. Restarted a couple of times...even removed the program (assuming it had something to do with the program I'd installed). Did a Hard Reset, still no phone. Called tech support...not suggestions.
So I did an HPSL, and when the phone restarted (no new ROM yet), the phone radio restarted. Later, just turned off, and back on a minute or two later...the problem returned. So, I flashed a ROM from here. Radio started fine. Installed a couple of CABs (not the same as the first program), and when on required a restart...bam, problem returns.
And each time it restarts with the phone radio not working, it freezes a lot. When the phone radio is on, I don't have that problem.
Now here's the really weird part. If I leave the phone off for 15 minutes or so, then it seems it will restart fine. Is there something I'm missing? Is there a potential problem with the phone. I've just had it a couple of days, and if it's deffective, I want to return it before the 14 days are up.
Otherwise, I love the phone, but can anyone help or offer suggestions?
if it is happening across multiple roms, I'd say hardware fault, go for an exchange.
It should never have a problem with the radio restarting, or turning on. It's defective for sure.
From what I can tell, the radio rom on some HD2's are faulty. My problem isn't as bad as yours but still I'm getting this thing replaced. There should be no time ever in the middle of Manhattan that I have "G" instead of "3G".
Hey everyone, I'm not sure whats going on with my HD2. Last night I was transferring my stuff from my fuze to my HD2 with PIMbackup, and it went well but after a little while it started acting a little weird. I transferred about 1200 sms messages, which I'm thinking makes it act a little weird because of the amount but I'm not sure. Then I started getting an error report saying a problem has occured with services.exe, and after that it froze and would not turn off, so I had to take the battery out and put it back in, but then the same problem happened again ten minutes later and I did the same thing again. And just now about 20 mins ago it froze and I did the battery thing again, but when it started back up it was very sluggish and I checked task manager but there were no programs running. I am confused about this because I got this phone yesterday and since then I havent really used it since I havent unlocked it yet, I have at&t, but I did install a program from the marketplace called wallpapers, but I'm not sure if thats the issue
I appreciate any help
did you transfer programs and registry settings? cos tarts not a good idea even between roms on the same phone, let alone across different phones.
no all I did was use the PIM backup and restore utility to transfer over appointments,call logs, contacts,messages,speed dials, and tasks. I dont think it transferred any registry files or anything
anyone know a fix to this? If not, will hard resetting my device do the trick?
Also, if I hard reset the device, will i lose all the stuff the phone came with like the transformers movie and programs, should I also remove the sd card while doing the reset?
any help is appreciated
The transfer of backed up SMS files, on occasion, can have a seriously negative effect on a "new" or different device from which they came and/or originated.
Try downloading an application called, MemMaid, and run the "Advanced Cleaner" which can run quite the detailed scan of all your system files, various cache folders, and much, much more.
Your device is fine, just a little cluttered I'm sure.
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Definitely do a hard reset before trying to return it.
Money2g said:
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Click to expand...
Click to collapse
Try a hard reset and let us know how it goes. Don't worry, I've never actually heard of anyone bricking their device with PIM before
only the buttons lighting up when you press power is well known and called "sleep of death"
theres a thread in normal hd2 section called "hd2 died....or did it?"
have a read of that.
well i did a hard reset and everything went back to normal, it mustve been one of the programs i had installed, which were the bn ereader,marketplace,those games.
Seems like the SMS client likes to barf all over itself when people get a lot of texts going. I had about 2k texts going and my phone acted all kinds of crazy. I deleted most of them and it works fine again.
thats what i was thinking too. So does anyone here know how I can transfer all my text messages without it messing up my phone?