A number of times, after doing a shutdown and restart, or a soft reset, the phone radio will not restart. It can't even be restarted by going to the Comm manager and trying to turn it on there. Bluetooth will start, as will WiFi, but not the phone.
I had the problem with the phone originally. Installed a program, did a restart, and no phone. Restarted a couple of times...even removed the program (assuming it had something to do with the program I'd installed). Did a Hard Reset, still no phone. Called tech support...not suggestions.
So I did an HPSL, and when the phone restarted (no new ROM yet), the phone radio restarted. Later, just turned off, and back on a minute or two later...the problem returned. So, I flashed a ROM from here. Radio started fine. Installed a couple of CABs (not the same as the first program), and when on required a restart...bam, problem returns.
And each time it restarts with the phone radio not working, it freezes a lot. When the phone radio is on, I don't have that problem.
Now here's the really weird part. If I leave the phone off for 15 minutes or so, then it seems it will restart fine. Is there something I'm missing? Is there a potential problem with the phone. I've just had it a couple of days, and if it's deffective, I want to return it before the 14 days are up.
Otherwise, I love the phone, but can anyone help or offer suggestions?
if it is happening across multiple roms, I'd say hardware fault, go for an exchange.
It should never have a problem with the radio restarting, or turning on. It's defective for sure.
From what I can tell, the radio rom on some HD2's are faulty. My problem isn't as bad as yours but still I'm getting this thing replaced. There should be no time ever in the middle of Manhattan that I have "G" instead of "3G".
Related
Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?
just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!
This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?
No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.
no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?
its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????
This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.
it sounds as though it may be a bug connected with a GPRS connection???
ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!
if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???
its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!
to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....
i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.
yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!
any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!
yep i still get the problem! still no cure!
I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.
Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....
thanks for the response, unfortunately mine is definately not related to the battery charge!
mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!
My phone has been working fine for a few months now, after several flashes (cant pick a ROM ) anyway, a few days ago it started acting funny. It would freeze just doing normal everyday tasks, then it would just start working again like nothing happened after about 2 minutes. Now today, it freezes on my welcome splash (the one after the htc, the windows splash). and it just sits there. Sometimes, if I let it sit for about 10 minutes, it will start up-VERY SLOWLY, and if you go into any menus, it freezes. I tried to re-flash, but it wont establish an activesync connection. Is there anyway to get the phone to flash in my situation? Hopefully, I could flash it back to a cingular rom and send it in for warranty.
Did you tried to hard reset your Wizard by resetting while holding Comm Manager and Voice Command button?
Yeap, runs through the set up, gets to the screen where it says "customizing in 3...2...1" and shuts off.
Well, today, it completely died. Won't turn on, tried a new battery.....nothing. Do you think, since it won't turn on, I may be able to sneak it by Exchange By Mail???
Fixed it! For some reason, the first time I tried a new battery, it didn't work. Tried it again just for the hell of it, and it fixed it. Strange.....
So i've only had my mogul for 2 days now and so far there have been about 4 occasions where the phone was in standby and when i tried to bring it out of standby (by hitting the power button) nothing happens. The screen stays blank and no buttons work.
On one of those occasions the screen did pop up after a really long time (maybe 20-30 seconds) but still the buttons did not work.
Each time i've ended up having to soft reset the phone (using the pinhole button on the bottom.)
Is this a common/known issue and is there a fix? I've tried searching but haven't found quite what i'm looking for.
Did you buy the phone new or used?
Did you attempt to install any ROM upgrades or a new bootloader?
The Same Thing
I have that very same issue and my phone was brand new!
I have the same issue too. My phone is almost a year old. I flashed it with the Sprint 3.35 ROM and thats when I norticed it. I've never unlocked or put any cooked ROM on this particular phone.
Sometimes I have to tap the standby rapidly like about 10 times before it wakes up.
When I first purchased, same--solution
I was ready to return mine, but what fixed the problem for me was installing a task manager that really closes the programs when the "X" in the corner is tapped, your problem is most likely lack of memory. You have many programs open then activesync automatically starts up it drains memory so far the device locks up. There are many different task managers just do a forum search. Get rid of stock rom, it consumes too much ram as it is.
I have the XV6800 and my first phone had this issue. After removing all added software, still had issue. Did hard reset, and had to call Verizon to re-program the phone. Left phone as stock and still had issue. It seems as though it is a memory/bluetooth problem. Verizon swapped my phone for a new one and have not had problem since.
Now my work got me a XV6800 and am having the same problem with it. I am trying to get them to let me return the phone while within the first 30 days. Good luck and if you can, have your carrier swap your phone.
I had the same issue after putting the latest rom on..after a while it would seem to lock up alot as well. I just recently put on dcd's rom and it seems loads better now!
same thing happening with me. it only happens when i keep the phone on for like 2-3 days without a soft reset. then when i soft reset, it freezes at the windows mobile splash screen and the only way to fix it is by doing a soft reset while plugged in. i am using key's 1.3.1 rom
sorry, i completely forgot i made this thread. I've deduced what's causing the phone to hang in standby.
If i leave any java app running and let the phone go into standby for some time (atleast 10 minutes) then that's when it will have problem not coming back.
I've just made it a habbit of completely closing any java app before putting the phone down. Doesn't happen anymore.
I had this issue a while back but it was because I was low on memory after using the phone 3 days in a row.
Ever since then I soft reset once a day or once every other day.
Other then that the last time I had issues with my phone not getting out of standby was when I was using the stock rom and my alarm clock wouldn't go off because of some weird power settings.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I had an Orange spv m3100. I put Pandora Naked 5.0 ROM on it several months ago, it was working fine.
In the last few weeks, when ever I used Airplane Mode, I couldnt get the phone to come back after I had finished with Airplane Mode, and had to reboot the whole unit.
Then what started happening was; when rebooting, it would get to the password entry screen (not SIM password), and tell me I had entered the wrong password (I am 100% sure it was not the wrong password). Or just freeze up.
At this point a hard reset would sometimes get the phone working again. But I often got the "No GSM" problem.
Yesterday I installed
http://www.4winmobile.com/forums/ht...e-3-54-255-3-radio-1-48-00-10-2-8-2007-a.html
But am still having the No GSM problem sometimes, sometimes the phone boots up and everything works, except, the phone, or sometimes everything works!
I wonder what to do next .......
My G1 has recently started playing up. The problems first started with cyanogen 4.1.9999 - it would loose signal, but a reboot sorted this out and it may only happen once every two or three days if that. It was an unstable ROM, no biggy.
But then one day, after rebooting, it got stuck at the android screen then just turned itself off. This repeated several times before it just wouldn't turn on. I left it for a while and tried again later, it turns on, boots but no signal. Rebooting did nothing.
I reflashed (without wiping) cyanogen 4.1.999. and everything seems okay. But then the phone started crashing and rebooting rather a lot, and rather unpredictably. So I wiped, flashed the ADP rom and then cyanogen 4.2.1 rom. This process was a massive brainache - plugging in the usb cable managed to crash the phone within 2-5 min guaranteed, it automatically rebooted.
So here I am. Cyanogen 4.2.1 - after a complete sdcard format, wipe, ext3 repair and flash. The problems still persist! But it's temperamental, a lot of the time I loose signal still, it often reboots itself and hates anything plugged in the usb when it's turned on - making charging the thing awkward.
I used the log collector app to get these logs
http://nopaste.info/17b5351296.html
http://nopaste.info/2e98b9d044.html
At some point during those logs, the signal is lost. The log collector doesn't seem to retrieve a very long backlist, these were taken minutes apart but don't overlap, so I haven't caught a crash. I'm not sure if there are better ways to view logs/debug?
But it's all very temperamental. Occasionally it boots up and life is fine. But more often than not it will loose signal and reboot itself somewhere along the line.
Has anyone come across anything like this before? When it looses reception if I manually try an connect to a network it will say
"This SIM does not allow a connection to that network"
Click to expand...
Click to collapse
I've read that could perhaps be a problem with the sim... but the sim wouldn't cause reboots would it?
Any advise would be great. I bought the G1 off ebay just under a year ago, so no warranty.