Database Users

JasJar dead!!!HELP PLEASE

HI to everybody....my touchscreen..does not work anymore...I did nothing strange to kill it..i was not working on the JJ...I opened it and nothing happened when i touched the screen with the stylus...so I tried to soft reset it and nothing happened..I hard reset it and nothing...I flashed my rom and nothin'...my screen is not a touchscreen anymore...only keyboard worked and when it asked me to align the screen at the first window i can't do nothing...i'm really desperate I think is not a software trouble but a mechanical ****...and now??does anybody experienced something like that before???thanks for your kind help
mik

Yer dead up Jarjar, jaz jar or however its pronounced! >&
I'm an XDA2i person and am deliberating if I should go for a Universal or not right now....
in your case I'd say it was time to send it back via the place you bought it from ad get a warranty repair. If you have insurance you may want to give them a call and see what they say about replacing it.
Sounds like a hardware fault (theres nothing really 'mechanical' inside these machines) maybe a dodgy connection or dry solder joint etc. I say this because it 'worked' before and 'now isnt working' which means 'something' has changed.
Another alternative would be to find one of the service centre's for PDA's etc and get them to diagnose and fix the problem...
Hope you can get it sorted!
Dennis! West London UK!!

Thanks Dennis...I bought it at expansys..and i really don't know if they have services like that...i'll try to contact them...bah...!!thanks again

Argh...angryface....

well i just got my spv back from the repair station (my usb thing broke off)...they fixed it on however it doesnt charge...i plugged it into the computer...my computer recognises but keeps on saying unknown device..so i dunno what to do with it?....
i was wonderin if i could sell the parts??!!..
does anyone what anything...

Where'd you send it?
Hi,
I've just sent mine to CarPhoneWarehouse and they sent it to HTC in Birmingham - it's taken a long time - I think it's worth it though. Only cost me £45... Maybe try them, don't know how much you spent getting it repaired or if they were the ones who did it. Sometimes it's better to sell it and call it quits but it's just a suggestion.
Cheers,
Will.

shaji007 said:
well i just got my spv back from the repair station (my usb thing broke off)...they fixed it on however it doesnt charge...i plugged it into the computer...my computer recognises but keeps on saying unknown device..so i dunno what to do with it?....
i was wonderin if i could sell the parts??!!..
does anyone what anything...
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Click to collapse
A better title to you're thread will give you more replies - surely you can come up with something more imaginative than Argh... angryface!

Pls help , JAS JAM

Dear XDA Forum members,
Need you help . I purchased a new Imate JASJAM after few days of using the PPC , i noticed a strange thing happening on my phone. All the application just closes automatically . when i open any apps it just closes within seconds , i am just able to receive calls and no other functions work . I took it to the imate service center couple of times now but after they handed over the phone to me , the problem persists after using the phone for 2 days . It seems very strange to me . Request your help/suggestion and solution to control this problem so that i can use the PPC again without any problems

What did the service center tell you was wrong with it?
And have you tried just doing a system restore?

Hi,
The service center restored my mobile device from WM6 to WM5 as it was not compatible, earlier they thought it was an software issue and then the hard ware was also checked but to no avail. after sometime of working on the ppc , the programs just closes immediately within seconds of opening.

It should run WM6 just fine, they also have a wm6 rom for your device so that should tell you somthing.
sounds like they didnt know what was wrong with it.
Tell them your unhappy with it and you want a replacment, thats if u havent unlocked it>
Or maybe someone else here willl reply with a better solution.
To me though it sounds faulty
Seems your not the only one with issues with this phone
did a quick google search

Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help

girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
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Click to collapse
If you got the phone from a legit source it should have had some type of warrenty at one time. And if so was it in for repairs during that period. Just asking cuz thats your proof that the problem was never resolved and they should still provided you with a replacement.I could be wrong but Id look into it more.
anyways hope you get this resolved...Good luck

girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
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Ok, real long shot. We have several Jasjams. One of our Jasjams had an issue with a broken OK button (near the scroller). The button just stopped working altogether. Is it possible that yours has lost it's click and it keeps pressing ok, shutting the programs? If that's the case, see if it's possible to reset the function for the broken button in the settings.

Hi there, what ver of WM6 you upgraded to? the ok button theory seems true, but just tell me what WM6 did u use? did u try 1 Version only or you tried many?
if you think this is a OS problem, try upgrading to Schap's 4.22 or TNT.SE, these are the best two versions ever, i am using Schap's on my JASJAM and its just perferct wihtout flaws, try installing it and see what happens with you.

jasjam warranty
if you bought it from a legit place and haven't put any cooked roms on you should be able to get it replaced if it goes bung in the first month. the store should replace with no questions asked if there is a problem that they cant resolve..... imate also has a years warranty on new phones so you should be able to send to them and be fixed AT NO COST TO YOU (excluding postage).
suggest taking back and if they say theres no problem test b4 taking out of the shop. all the help i can give, Cheers.

No sound when asnwering call

When answering or making phone calls, i can't hear wat my opposite says, unless i on loud speaker, otherwise i hear nothing at all....what could be wrong?

your headset is down, connect htc to repair

what u mean by my headset is down? and mind telling me how to connect my htc to repair?

I have had the same problem, I starts on the moment i used my heatset. You can try to do an hard reset. Use the last ROM.
When the problem stays you can contact HTC to send your mobile. They will repair it. It can be an mechanic problem

Same Problem
I have the exact same problem. It just happened suddenly. Even after connecting the headset. Can anyone help?

Call HTC servicecentre,
They will arrange to send the Topaz to an repair service centre. It is garanty matter.
I did the same an got my phone repaird back.

When I plugged in my headset, i can hear, and the lights around that speaker part is not blinking anymore

Sheldon, did you install any tweaks prior to the failure?

Nope, and i did a hard reset already.

I guess I'll have to send it to the service center tomorrow. Tried everything from hard reset to re-flashing ROMS. To registry tweaks. Nothing works.

Hi guys, today my phone started with the same problem. I live in Brazil and bought it on the US, so I pretty much doubt HTC will give me any assitance here.
I have already tried hard-reset and it still doesn´t work. If anyone has any ideas I would be really grateful.

OK guys, I brought it in to HTC's Vietnamese's service center for repair. My phone was bought in Singapore. It seems like a common problem for Topaz as they acknowledge the problem without further ado.
Repair will void my warrantty in Singapore and will cost me Around US$12 and take less than a day.

Ckth said:
OK guys, I brought it in to HTC's Vietnamese's service center for repair. My phone was bought in Singapore. It seems like a common problem for Topaz as they acknowledge the problem without further ado.
Repair will void my warrantty in Singapore and will cost me Around US$12 and take less than a day.
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It is a shame to find such "common problem" on a device like this... Did they inform you what is the problem?

I bought mine in Singapore too, as I live in Singapore. I'm sending to the service center tomorrow, i'll update you guys tomorrow.

Repaired! All in a days work. Its working fine now.

Ckth, it delivered to you in one day!? Where you from btw?

I'm from Singapore but work and live in Saigon. My TD2 was bought abt 2wks ago from M1.

Did they call you before they deliver you? You sent ur TD2 to HTC service center @ keppel tower near harbourfront too?

Nope, I am currently in Saigon. And there is a HTC care here. It was actually repaired within the day.

Same problem here. I bought mine in HK, and suddenly one day the earpiece stopped working. I contact HTC greece but still no answer if they accept to repair or not.

Touchpanel has died!

Hi!
I was sitting down and cleaning my display with a fiberclouth that was in the case with the screenprotector. I was not using any hard preassure or anything.
When I was finish cleaning the touch function don`t work anymore! It does not respond to any touch, but hardware keys work perfect.
I have tryed hard reset also.
The mobile works great when I am using it trough MyMobiler with my computer.
Anybody who has experience somthing simular?
Hope the I can return it. It is under 2 months old!

Well contact HTC directly, just say your Touch screen doesn't response anymore and they should help you! I hope all goes well GL.

I had the same problem. I contacted HTC and they gave me the address of the local service center. The techician replaced the screen and the repair cost was covered by the warranty.

panart said:
I had the same problem. I contacted HTC and they gave me the address of the local service center. The techician replaced the screen and the repair cost was covered by the warranty.
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Ok!
I have sent my device to my local service center now!
Hope they will fix it fast! How long time did you wait, and do you know what exactly they fixed?

I waited 3 days. They replaced 3 parts: SUB-ASSY, LCM, LEO.
I asked them what those parts are and they said it's complete LCD with touch panel.

Hey, yesterday i got the same problem.
Seems to be that there is an hardware-error?
I send my phone back today to get a new one, or, to get the repaired one. (last would be nice because i forgot to backup my contacts )

specialdune said:
I send my phone back today to get a new one, or, to get the repaired one. (last would be nice because i forgot to backup my contacts )
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Sorry to tell you this, but even if it is the same phone, they're 99% sure to do a factory reset before sending it back.

Finally I got my phone back!
They have replaced the LCD, touchpanel and some small parts.
It took a while, but I bought the Nexus one after I sent my HD2 in. Funny to test it, but when I recived my HD2 yesterday, I remembered why this is my primary phone! =)
I just love the LEO!!!!
Let`s hope that this problem I and a couple of others have had is not a common hardwear problem!

NONONONONO!!
When I tryed to take a picture now, the blitz don`t work.
It is the first time since I recived it from the repair I tryed the cam, so it must have happend there!
Anybody know if it can be a softwear problem?
Hate to send the phone to repair again! The are using so much time here in Norway!!!

akilles_ said:
NONONONONO!!
When I tryed to take a picture now, the blitz don`t work.
It is the first time since I recived it from the repair I tryed the cam, so it must have happend there!
Anybody know if it can be a softwear problem?
Hate to send the phone to repair again! The are using so much time here in Norway!!!
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Click to collapse
the flashlight doesn't work when the battery is low. after a full charge, try it again.

I have a full battery! =(
Maby I have found out something!
I downloaded a app from opnmarked, htorch is the name.
When I try opening it, I recive a error that says: Error finding the DLL or the "camera_Init" entry point: Can`t find PInvoke-DLLen HTCCamera1.dll
Anybody knows something that can help?