The phone switches off randomly. There is no explanation. When it does occur, I switch it back on, and it happens again if I shake the phone vigorously. I'm thinking it could be battery, because when it happens, I take the battery out and just wipe my finger over the connectors on the phone itself. After this its fine but it will happen again.
Has any1 else experienced this?
Should I invest in a new battery?
Is it the phone?
Any help would be appreciated. Thanks.
gsdaheley said:
The phone switches off randomly. There is no explanation. When it does occur, I switch it back on, and it happens again if I shake the phone vigorously. I'm thinking it could be battery, because when it happens, I take the battery out and just wipe my finger over the connectors on the phone itself. After this its fine but it will happen again.
Has any1 else experienced this?
Should I invest in a new battery?
Is it the phone?
Any help would be appreciated. Thanks.
Click to expand...
Click to collapse
If when you shake the phone it can go off, then as you suggest it's probably the battry contacts - though it might just be an internal connector.
To check if it's the battery contacts on the phone, I suggest inserting a strip of card between the battery and the case on the opposite side from the contacts. i.e to push the battery a little harder against the contacts.
If this improves things, you can then choose whether to have it repaired. If this method works it's as likely to be the contacts as the battery - so replacing the battery may have no effect. If you have a warranty then use it. Otherwise, you could bend out the contacts a little to make a firmer contact. I assume of course the contacts and those on the battery are clean/grease free.
Mike
I put a strip of folded paper to push the battery more onto the connectors. This has done it. Hasnt happened for 24 hrs now. I think ill just keep the paper there rather than mess with the connectors.
Thanks for the help.
gsdaheley said:
I put a strip of folded paper to push the battery more onto the connectors. This has done it. Hasnt happened for 24 hrs now. I think ill just keep the paper there rather than mess with the connectors.
Thanks for the help.
Click to expand...
Click to collapse
Good hope it continues to work
Mike
Related
Warning! Your Xda II can be hard reset after change battery
I experience hard reset after change battery twice, and also our member of www.pdamobiz.com were complain about Xda II can be hard reset so easy. Even change battery in 1-2 mins. So upset!
Fininally I can find the root cause, that's battery cover in the back.
So, today I take the photos to show that is the real cause. Anyone would like to try, don't forget to backup.
......
Any time that you want to change battery, of course you have to open the battery cover in the back. Then after take out the battery, just put the cover on the back. See picture:
Aha! do you know, the cover is metal, and electricity can passthrough it as same as electric wire. Battery backup of Xda II is also only like Big Capacitor, it's pole are still connect to the contacts.
If unfortunatly, the cover move down forward to the contact as picture.
See at Red Circle. Battery backup will discharge through the metal cover immediately. You just know nothing but after insert new battery you will find new screnn as:
Hard Reset!
So, if you don't want to be as this, do not put the cover or anything that conduct electricity over the back of XdaII while no batterty.
So this is only likely to happen if you short out the contacts 'cause you don't put a battery in when you close the lid!
To be honest that's not something I'd do anyway. Interesting, but not really suprising that this could happen. I guess that you, in effect, short out the internal battery.
like the rest of the xda casing the backpanel is not metal but
painted plastic
and even if it were metal then it would be alu which is a pretty lausy conductor
I didn't believe it but he is correct - I just tried it out myself!
The paint used on the plastic does actually conduct electricity (I know it's a different device but hold an XDAI while charging and then lightly touch a second charging unit and you'll get a slight shock!!)
Still it's probably not a problem for most people because most people only remove the battery to change the SIM card or replace the battery and as such wouldn't ever touch the connectors with the case!
It is not painting, it is a metallic film, it is possibly chromium.
hi all ,
the reason why your XDA is loosing all data when you put the battery cover back without the battery is because the cover pushes the red switch !!!
this is the backup battery switch so you are pushing it to off position ! so there will be no power to support the ROM .
XDA is designed in way that when you want to remove your battery you have to unlock the red switch which is the backup battery switch so you will turn it on to support the ROM.
when you take your battery you are not supposed to turn the switch off before you put the main battery back,so when you are placing the back cover there is no way to fit it in place if the switch in the on position so it is pushing on it back to the off position leaving the ROM without power.
Regards.
Hard reset when changing battery... there is more to it
Hi all!
I have read with a lot of interest all the couses you described for hard reset while changing battery, but there must be some more.
When I change batter I pay attention to:
1) the lid
2) the red switch position
They are fine, but still the machine hard reset... I believe the problem might be due to the fact that sometimes after a battery change the XDA does not feel the new battery after I switch the red switch back so it doesn't turn on I loose all the memory... any idea on how to avoid it or be sure that the XDA has good contact with the battery before switching the red and crossing fingers...
had a hard reset too
I had a battery-change hard reset too recently.
I'm 99% sure I didn't screw up on the lid or the red switch.
Scarry. I lost two weeks of stuff that wasn't fully backed up.
I change batteries on a regular basis...
Scarry is a lot of people don't bother to make a backup...
I could care less about a hard reset, i just restore my backup from SD-card and sync.
Jpiek,
for me hard reset is still a pain becouse afterwards due to a change in the datestamp the PPC duplicates or deletes contacts in the PPC... so I need to manage the post-back-up sinc and that takes around one hour... are your backups more convenient? What software do you use?
Thanks,
Chris
I just backup useing the standard Xbackup, then re-sync with my up-to-date Outlook on my PC...
Works just fine for me...
Is anything new about this problem of Hardreset?
Hi all :
Just a little question, ammar :
If actually the red switch connects the backup battery, what happens when the standard battery is gone ? How do the backup battery gets active if we don't act the red switch ??
Thanks
Hello all,
I recently dropped my phone and when I tried to turn it back on, it wouldn't turn on. There's no light on anywhere in the phone. I opened up the phone and checked all the connections, seems like everything is still intact and connected. I have given up on trying to diagnose the problem on this phone, so i'm asking y'alls help. Could it just be a battery problem? or is it a hardware problem that's unfixable? Can I send this phone somewhere and get it fixed, if so, how much would it cost me? Thank You in advance.
Its more unlikely for the battery to get damaged on drop down. Its definitely a hardware. Hope your baby is still under warranty, the you can even get a replace done for free. Else the charge may vary by the diagnosis. Anyway i hope it wont be of much expense if the display is intact by the dropped force, probably there wont be of much damage.
Regards
Carty..
Hi,
I had the same prob. & send it to the service center. Luckily they replaced my phone for free. Still don't know what the real problem was, very unlikely the battery though cause I got it back with a half charged one (probably mine which I had to send in as well).
No good news for you afterall, I do really feel with you in these horrible times.
Regards, M
Yeah, i'm thinking of just buying another phone, because I don't have warranty on this phone anymore and even if I did, I have voided the warranty on it by opening it up. I'm still gonna get a new battery for it though, just to see if it is the battery, if not then I guess my loss. Atleast I found out that it wasn't the battery.
Does it show evident marks of being opened up by you? Cause that was the main reason I didn't try opening it, too afraid voiding the warranty. Though I had it unlocked & patched for BS too.
So I just gave it a try & in my case it worked out fine.
Refards, M
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
Click to expand...
Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.
if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.
balut said:
JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
Click to expand...
Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.
Click to expand...
Click to collapse
tried it when i got home, but still no luck. Do you guys know where I can send this to? and how much do I expect to pay? Thanks!
LordPhong said:
if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.
Click to expand...
Click to collapse
I'll have to wait and see first, maybe my phone can still be saved.
Oh man, i'm so relieved right now. This whole time I was wondering if I had to buy a new phone, since my jam is broken. I just found out that the US service center for HTC is located right by my house. It's just a relief, I will stop by there office on monday to see if they can fix my imate jam. Thank god !
Hope the best for you @ very low cost.
M
dropped off the jam there this afternoon, the cute lady service tech took my jam and said she'll run some diagnostics on it and call me whenever she gets done with it. Hopefully it's fixable.
I took apart my 8525 and put it back together to fix a lose screw, well now it says unknown battery on the power screen and when I plug it in the screen gets brighter but no orange light, does anyone no why or a fix?
Thanks
sprice82 said:
I took apart my 8525 and put it back together to fix a lose screw, well now it says unknown battery on the power screen and when I plug it in the screen gets brighter but no orange light, does anyone no why or a fix?
Thanks
Click to expand...
Click to collapse
I have not seen that before or seen it reported. I suspect that is not saying it does not recognize the battery but rather it cannot read the state of charge of the battery. Sometimes when I tap my meters icon it will say Unknown next to the battery entry.
It may be that one of the battery terminals is not connecting well. Clean contacts and ensure good contact.
Take battery out and leave out for at least an hour.
Other than these routine obvious things (that you have probably tried already) then the more drastic thing would be either:
Taake apart again and double check all connections
Hard reset
Mike
Thanks mike, I have tried all of those things. I have gotten to the point that it flashes the orange light, maybe it just needs times (and the freezer ).
Hey all, I've searched the forum and not found much at all..
I have no idea why this happened but my Hermes won't turn on at all, power button has no effect whatsoever and when I try to charge it I get the red light of death..
I put it down on my desk with ~80% battery last night and when I went to check for messages (by watching the service LED for a few seconds) in the morning the LED wasn't flashing so I tried waking it up and it was dead.
Plugged it into the charger, RLoD.. what the ****?
Anyone have any idea what could have gone wrong?
Usually caused by something that causes the battery to drain below 10%. Then you can get the RLOD. The charging circuit gets locked up and won't allow the device to charge. A pesky problem, but at least you have the RLOD, if you didn't then it could be the motherboard fuse.
So some things to try, non of them guaranteed and sometimes it works after trying these things several times over:
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
Mike
I have put my battery in my friend's Hermes and it says its 100% charged, I have put his battery in my Hermes and it still won't boot..
It's really weird.. BTW already tried your RLoD fixes, none worked.
I really hope I can fix it, I keep trying to slide open the non-existent qwerty keyboard on my Magician and it's frustrating using an OSK :S
aaron11193 said:
I have put my battery in my friend's Hermes and it says its 100% charged, I have put his battery in my Hermes and it still won't boot..
It's really weird.. BTW already tried your RLoD fixes, none worked.
I really hope I can fix it, I keep trying to slide open the non-existent qwerty keyboard on my Magician and it's frustrating using an OSK :S
Click to expand...
Click to collapse
Other than hard reset (don't think you mentioned doing that) I have only one other suggestion and that is the battery contacts. Hopefully not fractured between the pins and motherboard, but worth a try at cleaning the contacts and pushing the battery against the contacts.
If that doesn't work then I fear a motherboard fault.
Mike
Ok well for some reason my Hermes decided to boot up this morning after sitting on my desk for a night..
Weird stuff..
aaron11193 said:
Ok well for some reason my Hermes decided to boot up this morning after sitting on my desk for a night..
Weird stuff..
Click to expand...
Click to collapse
It is strange. Sometimes charges can build up within capacitors in a circuit and the "logic" can be disrupted. This is why sometimes it's a good idea with some faults to leave the battery out for a while to clear any such charges. However in your case with all the battery swapping and so on, I am a little sceptical that this was the cause.
If it happens again, I'd certainly be looking for a fault between battery connectors and the battery or between the connectors and the motherboard.
Let's hope that's it cured however
Mike
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
shldm_g2 said:
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
Click to expand...
Click to collapse
help please ????
shldm_g2 said:
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
Click to expand...
Click to collapse
I'm pretty sure you fried it. It could be anything from the screen to the main board =/. I'm happy that nothing happened to you, however. Had it been a *ahem* Samsung *ahem* or if you just had some horrible luck it would probably have caught fire, so be happy that it didn't happen.
oooh god
vPro97 said:
I'm pretty sure you fried it. It could be anything from the screen to the main board =/. I'm happy that nothing happened to you, however. Had it been a *ahem* Samsung *ahem* or if you just had some horrible luck it would probably have caught fire, so be happy that it didn't happen.
Click to expand...
Click to collapse
really ,thanks god?
i also noticed that the phone gets worm(upper part) when i try to charge it
shldm_g2 said:
really ,thanks god?
i also noticed that the phone gets worm(upper part) when i try to charge it
Click to expand...
Click to collapse
remove the back cover and then the plastic cover that covers the motherboard (the top piece). Disconnect the battery connector and reconnect it. Try to power it on. If that fails, put your device with the screen facing down on a table and while trying to turn it on (keep pushing power button) push gently with your finger/nail the lower bottom of this small battery connector. If it turn on then use a tiny plastic/elastic thing, or just some tape, to do the same job that your finger did when you put back the plastic cover. Dont think that since it power on its ok, cause it will not charge or turn on or reboot if you dont put something to keep pushing the battery connector. If none of these work, then you have a serious hardware damage. But i want to believe its just the battery.
ok
i will try this and come back with results
thanks for your time?
Sp_Ark said:
remove the back cover and then the plastic cover that covers the motherboard (the top piece). Disconnect the battery connector and reconnect it. Try to power it on. If that fails, put your device with the screen facing down on a table and while trying to turn it on (keep pushing power button) push gently with your finger/nail the lower bottom of this small battery connector. If it turn on then use a tiny plastic/elastic thing, or just some tape, to do the same job that your finger did when you put back the plastic cover. Dont think that since it power on its ok, cause it will not charge or turn on or reboot if you dont put something to keep pushing the battery connector. If none of these work, then you have a serious hardware damage. But i want to believe its just the battery.
Click to expand...
Click to collapse
i did what u told me to do,still not working
but i noticed a couple of things
first the heat is coming from the area under the battery connector(while trying to charge the phone)
second when i remove the battery connector the phone is not heating up (when i try to charge it)
Try again the problem might be with this small battery connector, it's a common damage. Usually when I repair g2 and face this problem i put a small ball of electric tape and problem gets fixed. The thing with yours is that your battery must be totally drained so even if you find the right spot to push this connector, there is going to be a delay till the phone starts charging again. You can try a new battery for about 10 to 15 euros. The thing that you felt heat under the connector is not necessarily bad. There is nothing under this part so this shows that electricity goes there. You can wait 5 minutes to see if it will start charging. Sorry for my English...
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