Hi!
I've had my TyTN for about six months now and i haven't encountered anything like this. Yesterday my phone did a hard reset by itself. The phone had got slow and eventually, it didn't do anything so i pressed the reset button with the stylus. The phone rebooted but it took a bit longer than it usually does, and after the HTC-screen I got a that blue start screen which says "Tap the screen with the stylus to start using your phone" or something like that.
After setting it up all the messages, contacts and calendar notes (and of course everything else on the phone) had disappeared. After a few minutes the phone got stuck again; it didn't do anything even I tried to close the programs I had running (messaging and calendar). So I left it alone for a while to "think" but after app. 5 minutes it was still in the same situation so i pressed the reset button again with the stylus, the boot screen came on and nothing happened after that. I tried to reset it again - nothing. I took the battery out and replaced it - nothing. Nothing seemed to help. I did the hard reset and the phone worked normally again.
Has anyone any ideas what happened? I'm perfectly sure that I didin't press the soft keys while resetting the phone so I haven't done the hard reset myself. I'm going for a holiday to Germany and it wouldn't be very nice if something like this happened during the trip. I have guarantee left on the phone so I'll take it to the service shop.
Related
Hi everyone.
This just started 2 days ago. This never happened before
When i turn on my phone everything is ok the screen is fine, but hen once it loads up its starts to lag. memory on the phone is not an issue. the scroll on the left side doesnt allow me to scroll down or up , the wheel moves but the on the screen nothing moves. Now the worse part is the screen.
When i turn off my screen and then turn it back on.. the colours are all messed up. the screen is a pinkish blue coulour and almost unreadable. i tried a soft reset and the screen goes back to normal but once I turn off the screen and turn it back on , i get the same problem.. Now do you think a hard reset would fix the problem?
I had this start last weekend. I had the screen issues and the hardware buttons were very sporadic in function. Most of the time they just didn't work.
I flashed back from Black Satin to the T-Mobile rom and sent it off for repair. Should hear back next week as to the outcome.
Is your under warranty? Just send it away.
Only downside is I've only got a Blackberry Pearl as a backup at the moment.....
The above advice is good. Before going for warranty repair though you should do a hard reset to rule out a software issue.
Mike
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Cakez said:
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Click to expand...
Click to collapse
Well, I assume you have tried a few times. It's difficult sometimes to get them all simultaneously pressed. Incidentally, just in case there's any confusion - the soft keys are actually the hard keys with dashes on the D-Pad.
Another way is to go to Sart>Settings>System>clear storage icon.
Just bear in mind that if there is a major problem it may fail completely and you end up with even more of a problem than now - but I guess there is no choice really.
Mike
I just installed the BatteryStatus today plug in and it was working fine until i turned on the option to show the CPU speed. Then it just hung up. Now when I soft-reset it hangs when loading the today screen. Some of the plugins load but it hangs before BatteryStatus loads, probably while loading it. Any way I can get to my system to change that setting? I would prefer to not do a hard reset. But if I do, how do I do a hard reset?
Sounds like a hard reset to me....Hold down the two keys with the dot's on them next to your phone buttons and hit the reset button while pressing the reset switch and hold them down for a second or two longer. If you have a Memory card in on the 6800 I hear you may want to take it out if you don't want it cleared as well...good luck.
hmmm I went to do a hard reset... saw on another site that you press all the buttons and press reset. I pressed all the side buttons OK, Voice, On, Comm, Camera and hit the reset.
It went to a screen with red, green and blue (i think) bars and said USB at the bottom. Then I unplugged it from the USB and it switched to say serial. And it just stayed there. I didn't know what to do so I just soft reset it at that point. It then booted up and was working fine. Looks like the changes I made since the last soft reset had been cleared (I think) and it was now working fine and all my stuff was still on my phone (it doesnt look like it did a hard reset).
Was that not a hard reset that I did? or was it something else?
Sounds like you entered bootloader mode. I'm surrprised that a SOFT RESET took you back.......
You just did a Soft Reset from Bootloader mode, which to my knowledge is exactly the same as a regular Soft Reset.
A Hard Reset wil completely reset your device to original ROM status and wipe out all of your info/contacts/mail... ect.
If the Soft Reset fixed the problem then good deal.
I installed same app, had same problem and did hard reset. My problem was getting phone service working again. About 15 min. with VZW connection tech, entered a 26 digit number authentication key through EPST.exe system program to get my phone service back.
I also had the same problem as well. With a battery status deal like what your describing. All i did was soft reset a **** load of times and plug in my pw real fast and it came back. I have a scrolling task now that display all of it with 0 problems. I have it if you want it. Pm me your email.
Weird, I had tried a soft reset a few times and it kept coming back with the same thing, hanging halfway through loading the today screen. Maybe I just got lucky that time.
try this, i like alot with 0 problems
I have this weird phone, I should say BRICK. My phone stopped working this morning after I cleaned the screen with a piece of cloth....the phone was in standby mode, when I did this.
Here is the story so far:
I was having problems with the hardware buttons, (messaging, internet explorer, the call and hang up buttons) the ones that everyone is been having problems with; so i decided to dismantling the unit following the steps shown on a Japanese website, basically by just looking at which screws to remove. By doing this all buttons functionality come back to normal so I had I fully working phone for about 3 days.
Now, all of a sudden the phone stopped working and refuses to go pass the "loading" message on the screen.
I decided to carefully dismantling the unit again, (I am now and expert in dismantlig dopos) but the problem persist.
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
The phone was running Windows 6.1 (the stable version)....and now I am PHONE LESS...This is just incredible.....
Any help would be much appreciated....
If you are getting a message on screen saying "loading", taht does not go away, then your problem is not hardware but software.
The thing to try here is a full Hard Reset. (not a soft reset, have you tried this?)
Mike
Is this a Full Hard reset??
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
Hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
I have done the hard reset, however the Soft keys do not work, hence I dont get a menu saying 'press R to reset, X to exit'...so it basically continues directly to CRC's ROM loading message...just as before...and it gets stuck there......
I tried the other option,....Bootloader mode: Hold side OK and POWER buttons together and reset with stylus, and this options does work, but there is no mesagge only a screen with 4 color bands, red, green, blue and white...and nothing else.
If you don't get the message to reset yor phone then you didn't hard reset.
Oh well....thats what i suspected....now the problem is since the soft keys dont work, then I cant do a hard reset....and the more i try the battery gets and will eventually run flat, (since the phone is not recharging either) in another words my dear dopod is slowly dying.....
Well the reason it's probably not booting up and the fact the keys don't work are likely the same problem. One of the flexcable connectors is most likely not seating in fully. I'd dismantle and take great care with all of them. Make certain of the central one - the one with the tape on it.
Mike
Exactly .....but i dont really know why these phones have this problem....as I said before I did clean up the contacts about a week ago and presto...everything started working fine again, but after 24 hours the buttons started playing up again....so it is impossible that things will change in such a short time......
anyway coming back to my current problem, I tried and tried to hard-reset the unit and this time I pulled the keyboard out and pressed hard on the softkeys and after a while it did work .....so I managed to hard reset the phone.....it only had 14% left in the batterry.....lucky me!!!!.....so I went home and started carefully adding all the extra bits needed, and guess what???? right in the last update the phone, again, did lock up........Luckily now I have a degree in dismantling dopos....anyone would like to hire me???? and I am an expert in hard-resetting dopos with actitude.......
I am happy now with my resurrected doppo but I am still a bit weiry about the soft keys not working......
FINALLY ......A big thanks to you guys for your help and comments.....
Hi everybody!
Just got my Leo two days ago and I was bombed. Had a 4350 before and you can imagine what big a difference that is. But now this occured and I really don't know what the heck is going on here. Without any reason the Leo froze after not using it for two hours, just an active sync connec. So I grabbed it and it was frozen. Thus i did a soft reset. When it rebooted, for some reason it seemed like the first time I started the device, asked me for the time and google settings etc. Very confused. But then I came to the Homescreen, which was blank, just like after a hard reset. Ok, I thought. This is nasty but all my stuff was backed up, so what. I tried to switch to the settings panel and found it ultra super slow and the settings panel wouldn't even appear on the screen, just the title on top. I thought, this is wrong, very wrong and decieded for another soft reset. And now it won't boot at all. It stands still in the screen where it shows this pink circle and the RUU and whatnot version.
I am speechless. It just doesn't start, tried it like 4 times now. I didn't update RUU or anything since this thing is T-Mobile branded and it wouldn't let me. I tried it this morning but just got the error in windows that my device won't allow... After that I took it for a 3 hour ride outside and used it for like 10 more hours. And now this!
Has this ever occured to anyone else around here?
Any suggestions? I'm quiet angry right now, think I gonna return it tomorrow. Hopefully they don't say I tried to flash it or whatever since I did not. Cannot explain this to me.
Regards,
Zoimt
hi sounds like bad news have you tried a hard reset
Do a hard reset, press the up and down volume then at the same time press the power button. Keep all three pressed for about three seconds and a hard reset will start. If it happens again you have a faulty device.
I thought a hard reset is only possible in windows. Since I never come so far in booting process, I just tried it once but nothing happend. Not sure if I tried it for 3 seconds I assume I did
zoimt said:
I thought a hard reset is only possible in windows. Since I never come so far in booting process, I just tried it once but nothing happend. Not sure if I tried it for 3 seconds I assume I did
Click to expand...
Click to collapse
Take the battery out then put it back in. Once it's in press all three buttons at once until you see the hard reset begin. It will ask you to confirm by pressing the up volume button.
Oh boy! It started again! I thought I tried to hard reset it with the key combo you also adviced me and nothing happened but this time it worked. Thus I assumed it only works at a later point in the boot process. But thanks for showing me the opposite!
Man, this takes a load off my mind, thanks! Just hope this was a one time thingy and doesn't occur every 28 hours again.
Regards,
zoimt
I have had my g1 for 14 problem free months, and have resisted doing anything to it. Last night the phone hung up while trying to check mail, and I rebooted it. This is where it gets weird. Phone boots back up to the "rainbow" screen and doesnt respond. Call tmobile, and they have me do a hard reboot(home+end,then alt+W) and that works. I go back thru and set phone up. Only to find out everything is fine and works except for the Home and back arrow keys on front of phone(home had always worked and was used for hard reset). Now not quite sure what to do or where to go for a solution, t mobile was useless....any help would be appreciated.
well, that's strange... but i guess you should try another hard reset and then see where this turns out.
Tried another hard reset, worked fine for a while(albeit the end and back arrow still did not work)then it started to hang up and close programs while I was using them, reset again and now back to first hard reset conditions....it has to be an OS problem with phone and not hardware. Where or how can I get phone reflashed with original OS?