Database Users

SMS msgs getting wiped after SOFT reset

Only recently got my T-Mobile branded Vario direct from them brand new and I've noticed that after I perform a soft reset all my messages, regardless of whether they have been read or not, get wiped.
I've checked Deleted Items, Drafts, Inbox, Outbox and Sent Items folders and they are all empty! I can absolutely assure you that I did not delete any of the messages myself.
Thinking that I might of had some conflict with another piece of sofware I had installed I decided to perform a hard reset and get everything set back to T-Mobile factory defaults. After all the Extended-Rom branding stuff got installed I decided to leave the phone exactly as it was, no tweaking of any settings, no installing any extra apps, no active-syncing, no nothing - a fresh factory reset!
Then, I sent another text message to the Vario. It arrived and after I read it and confirmed that it was indeed in the Text Message Inbox folder I quit out of the message app and perform a soft reset. Guess what happened after it restarted? Yep, the text message has miraculously disappeared
Anybody else seen this happen?

Anyone care to comment? Please reply even if your text msgs DON'T get wiped as I'd like to find out whether it's normal or not.

not got a T-mobile ROM, i'm using the O2 one (and now the updated version) and have never lost text messages from a soft reset (only a hard reset)
Sry i cant help further

just started happening to me and i been using the 2.17 rom.. i noticed this yesterday it deleted like 5 msgs but i got my other ones there so i was like WTFD?

I've just had this on a Universal (Orange M5000) with the latest Orange ROMs.
Prior to this, I suddenly had days and days of delivery notifications come flooding in, although this may have been an issue with either Orange or another network provider.

hi for me its not the txt messages but all new files that is created on the sd card gets deleted an all deleted files reappears after a soft reset
m really bugged
if ne 1 knows whats the problem pls help me
thanks

Loosing SMs messages.
If you have received a SMS message and soft reset before closing POutlook then I have found that you do loose the message.
By closing, I mean really closing it - not just pucsing the X button.
Likewise if you have deleted a message or moved it then the message(s) come back.
It seems to be that POutlook doesn't commit the changes to it's database until you close the app - or switch accounts.
Charlie Grillo

That certainly seems to be the case with me, I was having trouble syncing with activesync, just dying each time I tried so in the end I hit the soft reset, I'm fairly certain that I still had outlook running at that point.
Actually, thinking about it, there were two batches of sms msgs, and I did end task on outlook after the first, so I can maybe understand that the second lot could be lost, but not the first?
Is there any way of validating the system databases?

The problem that I was having, disappearing SMS msgs, seems to have gone away and everything is still intact now even after multiple soft resets.
In case anyone else gets this strange behaviour, I can indeed confirm that POutlook.exe was indeed closed as I had also double checked the running programs list * to ensure no other processes were open that could conflict.
( * Start -> Settings -> System -> Memory ->Running Programs )

bbut also make sure tmail.exe is closed to.. get memmaid ull be suprised at all whats running.. the best thing to do is to use SmartSKey and make that close ur txt message app completelty!

poutlook.exe tmail.exe and sMSNserver.exe/pMSNserver.exe ...if these are open chances are ur sms/mms may be wiped after a soft-reset i make sure to sync my phone to pc and use jeyo outlook companion b4 a soft-reset

Windows Mobile SMS Problem

I'm not sure if this is the right place to post this so move the topic if necessary.
A few weeks back I bought an X1(Branded Dutch T-Mobile Version) and I've been having problems with the receiving of SMS'. My Today screen indicates there are new messages, eg. SMS \ MMS: 1 unread. But when I check my messages there's nothing there. I tried to see if it may be a false positive, by having a friend send me a text message, but the number did increase, and the message box was still empty. I tried reseting the rom, which obviously killed the messages, but new messages are still not getting through.
Anybody else experiencing the same problem? Anybody know what is going on? How can I recover the (invisible) messags?
Thanks a bunch

that's weird. uh, really weird. it's either YOU have a bad rom/phone software so better have it checked OR your not looking in your SMS/MMS inbox but your outlook inbox instead.

Aidamina said:
I'm not sure if this is the right place to post this so move the topic if necessary.
A few weeks back I bought an X1(Branded Dutch T-Mobile Version) and I've been having problems with the receiving of SMS'. My Today screen indicates there are new messages, eg. SMS \ MMS: 1 unread. But when I check my messages there's nothing there. I tried to see if it may be a false positive, by having a friend send me a text message, but the number did increase, and the message box was still empty. I tried reseting the rom, which obviously killed the messages, but new messages are still not getting through.
Anybody else experiencing the same problem? Anybody know what is going on? How can I recover the (invisible) messags?
Thanks a bunch
Click to expand...
Click to collapse
i had the same prob, someone sent me a text and the phone froze, when i turned it on had that message. the only way i found to get rid of it was to delete the message coversation with the person.

i had the same problem, only a hard reset solves the problem. after the hardreset everythink worked fine. some other people at the german xperia board got the same problem.

I tried to hard-reset to no avail. Deleting previous conversations doesn't help. Even SMS' from unknown contacts stay hidden. When I try to export my messages using PIM Backup 2.8 It shows that I have 2 'Text Messages' folders in the export root. One with the hidden(unread) messages. And one with the visible ones. When I exported the messages and reimported them, they stayed hidden. When I wrote a program to parse the PIM Backup exported file. I could see that the hidden messages get properly exported.
Any ideas?
Hearing that the German based roms have troubles too, could it be a reg setting that is wrong, something with localization? I really hate that I have a Dutch rom.

i had this problem i simply hard reset it and it was gone...if this didnt work then try reflashing the orignal rom

I just ran into the same issue.
Funny is that I did hard reset on not flashed orginall Dutch T-mobile X1 which was working good. Well now it is not :/
Tip for others looking for a quick workaround: use uiggmo light panell to read them. The only way I found so far.
I am flashing mine today. (Before I will hand it over due to case issue).

[MMS/SMS] messed up - solved

I don't know if anyone else has encountered this problem, but it seems to me my SMS/MMS manager is messed up. I had a SMS conversation with 2 contacts and they received all my messages at once, 3 times.. I also received several errors at once "message could not be delivered, stored as concept" (needed to press 10 times OK). I received a MMS but couldn't download it (mms worked perfect with my previous phone). I sent 3 MMS's, but only the first one was received. When I try to open "sent items" my manager "blocks" (and does weird things when I keep scrolling down), but I can go back to the other folders. Is it normal that every message I sent is stored in Outbox?
Another q, how can I display "time" in my topbar? I know it was possible with my P3600, but since HTC Home it's a bit difficult to find this (non-existing) option.
Thanks.

I don't have this problem with my Snap - I have an unlocked HTC-branded device (not obtained from a network provider), OS details as per my signature. You?
To get the clock to show in the Windows Mobile Standard icon bar you need ClockOnTop.exe - there's no facility to put the time and date there otherwise (as you could with Windows Mobile Professional).
See here.

Thanks, I got the clock installed now.
I also have an unbranded HTC device. ROM: 1.19.404.1, Radio: 3.45.25.30A.
So you can access "sent items" without a problem? And your outgoing messages, are they stored in "Outbox" or "Sent items"?

I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!

SOLVED!
Svenitos said:
I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!
Click to expand...
Click to collapse
Allright mate
You got it solved!
Thread can be closed

Well I had the same problem and it was really screwed up, my settings were listed and applied. That night it sent my messages time after time to all the contacts I sent messages to previously. I thought there would be something wrong in the network but my operator ensured me the messages originated from my device at a +- 10 minute pace.
I contacted HTC support in the Netherlands, I was told to do a hard reset and it was fixed. I recommend hard resetting all new Snap devices upon first use to eliminate this problem. I also received a message from a fellow new-Snap-owner who had the same problem, so watch out with this as it will tear up your phone bill!
My Snap is unlocked HTC branded and everything else seems perfectly fine!
Thanks for the clockontop tip btw!

ozone unlocked
does anyone know what i need to do to add mms settings or how to unlock these settings ,when i go into the settings everything is greyed out new edit etc,i have all of my other settings done internet etc im useing this on tmobile and i have wm 6.5 onit email me at [email protected] if anyone knows.

Phone shows phone number instead of names

When I receive a call or a text message from someone it displays their phone number instead of their name that is in my phonebook.
How do I fix this as I have tried google and the user manual and can't seem to find it.
Thanks in advance.

I've been talking to HTC tech support about this issue and they got me to try a few things. They now say that I will have to send it back to them for repair as they reckon it is faulty. Hopefully they won't send it back to me reflashed to the UK Orange ROM....

The other day I synched my tattoo with my Outlook contacts and calendar. It screwed it right up. Deleted over 500 contacts and moved loads of events in my calendar.
I have to wait for the IT dept to restore my outlook from the backup tape from the exchange server.
Since I told HTC about this they have stopped replying. Maybe next week they will take it in for repair......

Has anyone else had this problem. If I have the phone with SIM only contacts then the name shows. If I sync my Outlook contacts then none of my outlook or SIM contacts display the name. The ROM that I am using is 1.67.405.6

The phone is just back from repair and no fault found and they reinstalled the Orange ROM on it. I have put it back to 1.67.405.6 ROM
I love this phone apart from this problem (which I must get fixed or it's back to using the Kaiser).
My camera doesn't auto focus either to scan barcodes

Am I the only person in the world that owns a Tattoo that this happens to ????

No, to be honest my tattoo camera doesn't auto focus either when scanning barcodes...when using the normal camera it does really well...
Since I don't really need this feature it didn't quite bother me...

All my incoming phone calls and text messages just show the callers id number but it doesn't translate them into the phonebook names. Very annoying.

I doubt that this is a fault on the tattoo. Should be some settings somewhere. Remember on windows mobile 6.x you had to set the minimum number of digits in the phone number if your country used less than the default settings for it to show phonebook names? Might be something like that. Try to dig in this direction.

Think I have looked at every setting on this phone and still can't seem to get it working. Maybe it's a fault in the ROM or summat

Does the phone display SIM contacts AND phone contacts? if yes i would set it to phone only and copy all contacts to from sim to phone - maybe it can't handle doubled entries...Oo

I got it listing phone contacts only, changed my frequent ones to +44 numbers, still no difference, still showing phone numbers for all calls and texts.
Is my phone the only one that does this ??
If it doesn't get sorted soon i'll have to get rid of it as this is a bloody nuisance....

Yes, I'm afraid that your phone is the only one, just as my phone was the only one to delete sms messages automatically...I called HTC support and they told me I had to hard reset the phone (although I did this 2 times before). Nevertheless I tried the third time and now the problem's gone curiously...
You can backup all your data on your SD card before you hard reset it (if you're willing to do this again), so no data loss on this side
It's just a thought...
I think hard reset is triggered when pressing Menu and Back buttons while the phone is turned off and then shortly pressing the power button.
Sorry for not being of more help
Regards
TheSSJ

Right, I decided to bite the bullet again and did a hard reset, scrubbed everything.
1. SIM contacts only, phoned the mobile and the name and number came up the way it should i.e. normal
2. Synched my outlook contacts with the phone
3. Called the mobile from numbers in my Outlook, just the number shows, no name
4. Called the mobile from numbers that worked in step 1, these now show as just number only, no name
5. From this I presume that there is something wrong/corrupt in the Outlook data that the phone doesn't like and screws the names part up. I presume I will need to go through all my Outlook contacts to see if anything jumps out as being the problem.
Any ideas ??

FIXED IT.
Each text or call I received if I clicked on the callers number and listed the contact details it gave me part of one of my contacts with text in the number section (but the same info for every number). I then went through all my Outlook contacts 1 by 1 and found the one that had the same info. Deleted this contact on my Outlook and my phone and boom, hey presto, instantly all my number/names work perfectly now.
HTC sync had corrupted my Outlook earlier and I lost over 500 contacts, garbled others and moved stuff in my calendar.
Thank fook it's all working perfectly now.
I love this phone.

[Q] Strange SMS problem; messages continuously multiplying... HELP!

I recently reset my DHD to factory settings, due to an SMS error, (messages wouldnt send, would send multiple times) and before doing so i backed up my SMS using 'Backup to Gmail' (the pay one, cause it was important to me that it worked properly, which it did)
Upon complete system reset, by about 2 hours later, ALL of my texts had re-appeared, (had logged into exchange server for gmail, google for contacts / calander and facebook/twitter ONLY) i had not even signed in to 'Backup to Gmail' and DEFO had not restored any messages.
Ever since, my texts have been multiplying, so automatically the old messages are duplicating themselves growing from what started as 100/150 to most recently about 2,780 (for the same contact) when max 10/20 new messages were actually sent.
It is so odd, i can open the message application (stock HTC one) and just watch the numbers increasing!?
I have since unsynced and uninstalled backup to gmail app, but i can still clearly see that the numbers of messages are increasing.
SO:
1) Where / what service backs up all text messages? If any?
2) How on earth do i stop it? I can happily reset again, but i think it will do the same unless i can work out how it is doing it? i.e. where they are being restored from?
I would really appreciate any help or suggestions anyone can give...
Thank you so much in advance... hopefully i can fix it before my messages multiply sooo much that it just fills the full memory???