This might be a bit long winded so my apologies in advance.
My XDA11 dumped itself and did a hard reset a couple of days back.
Luckily I had an oldish backup.stg file and was able to restore virtually everything to it's prior, if a bit old, state by restore via active sync.
However I discovered that my SMS and e-mail inboxes were full of messages which were niether readable or deletable.
Interestingly none of them have the envelope icon beside them.
Tapping a message produces a screen activity as if opening the message but nothing appears.
Similarly, tapping and attempting to delete a message results in nothing happening.
However any new SMS messages and e-mails react as usual.
I was able to remove all the 'ghost' messages for my e-mails by deleting all the accounts and then reinstating them however it appears this can't be done for the SMS account.
Through file explorer I deleted all the .mpb files in the /windows/messaging folder. This did not remove the ghosts either.
I have spoken unsuccesfully with O2 who merely think I should hard reset again and then reinstall everything from the ground up. This seems a bit screwy as there has to be folder/file in which these headers are held. They were also apparently unaware that activesync to a hard reset XDA requires I establish a new partnership which wont allow access to the old data (OK I can get round that but that's not the point....)
So has anyone else had this problem and sorted it I wonder?
I can live with these headers but it would be nice to lose them.
Thanks
Slim
Hi!
My device stopped working last night (would not power on or react to anything, including an attempted soft reset). Removing the battery brought it back to life, but resulted in a hard-reset.
I just restored it from a recent backup, as I did a few times before. Only when I tried sending an SMS I get a message telling me there is no entry for the contact (even though it looked up the number just fine). Then the SMS account was gone, I only have the ActiveSync one and one other (that used to be the SMS account labeled only 'Inbox').
I did a quick Google search and fount out the complete HKLM/software/Microsoft/Inbox/SVC/Sms key is missing. Can somebody please Export the full key and post it somewhere (I'm on T-Mobile in Austria, if that matters, but other from the SMS service number, I guess things should work fine with any key).
Thanks a lot and hope I can fix things that way, I don't want to dpend another 90 minutes on copying the backup to the device.
Thanks,
Darkguy
Just got my HD2 a few days ago. When I synced with myphone I got my 800+ smses in ok but I was not very happy with the performance of the phone (running stock ROM). And so...
I backed up all the smses to a PC and then deleted them from the myphone webpage - after syncing they are now gone from the phone also.
The problem is - when I go to Messages / All messages I can still see the folders with the conversations - and the numbers of smses are as they were before - 65 here, 240 there etc.
Is there any way I can cause a refresh of the conversation list so that the conversations there actually reflect the sms content of the phone?
By the way - clicking conversation folders takes me to the message list for this particular contact, but the smses are not there (obiously since they were deleted).
Hope somebody can help with this... I haven't found anything while googleing, have rebooted the phone since then also - nothing helps :/
bump
Bumping this thread to maybe get some reply... nobody with this problem and a solution? Seriously?....
Hi there,
after writing an SMS, I wondered about all my messages got deleted automatically. Additionaly to this, the whole call log was erased at the same time.
Luckily I did an backup so I could restore nearly all of them. But this really sucked. Hope, it will not happen again.
So anybody of you knows what could have caused this? I obviously disabled the option in the stock sms app to delete old messages.
Normally I'm using Handcent SMS on CM 5.0.8...
Thanks for your help =)
Sorry folks I have to vent a little bit here. I have never been so unhappy with a phone. Especially considering the price tag on this thing.
I bought this in september 2016 did not buy device insurance because I had an otter box defender case waiting for the phone as soon as I got it. Despite the heavy duty case, a 3 foot fall from my pocket left me with a shattered screen, 1 month into ownership.
Let that go.....
Now I have been dealing with a phone that does not send text messages in a timely manner. Text messages and group text messages lag in "pending status" for minutes to hours or never deliver to the recipient(s).Text messaging in general is a very laggy experience which makes no sense considering how powerful this thing is suppose to be.
I have done all of the following which only offer temporary relief for delayed messaging. I have to do these things regularly just get messages out of "pending" status.
1) Wipe partition cache. I wipe this regularly to but still after a few hours the messages start slowing down and do not send.
2) settings > applications > messages ( version 4.0.65 ) > storage "clear data" & "clear cache"
3) ##72786#
4) rebooting phone
5) Go to the sprint app > connectivity > diagnostics > update PLR.
6) Tried different messaging apps
**NOTE: I have not done a factory reset. Also I do not delete text messages because I need them for my job.
**NOTE: I do not have a problem with receiving text messages.
**NOTE: This happens everywhere even places where I have full LTE coverage.
Phone Specs:
Galaxy S7 Edge for Sprint
Android Version 7.0
Kernel Version 3.18.31 - 10318620
Software Version G935PVPS4BQC1
Does anyone have any suggestions? Is this phone not designed to store large amounts of text message data? Could this be affecting messages from being sent.
I honestly am at wits end on this. Nothing seems to work but I cannot lose all my text messages with a factory reset.
Thank you for any suggestions
Never had that issue but could be from broken screen (digitizer outer front glass) could be an issue you won't know until u do a factory reset and as far as text goes you can back them up with Galaxy App like you do with Google for contacts just go to accounts and choose Samsung Account u must be signed in and back it up/ Sync then do Factory reset and then restore u should have options to restore pics, contacts, text mess, etc good luck
Supermav said:
Never had that issue but could be from broken screen (digitizer outer front glass) could be an issue you won't know until u do a factory reset and as far as text goes you can back them up with Galaxy App like you do with Google for contacts just go to accounts and choose Samsung Account u must be signed in and back it up/ Sync then do Factory reset and then restore u should have options to restore pics, contacts, text mess, etc good luck
Click to expand...
Click to collapse
Thank you for the suggestion.
I have about 800 text conversations spanning 2 years. Do you think this could be affecting the phones ability to send the message?
Text messaging speed is highly network dependent not device. On top of that no carrier promises instant text message delivery, but most promise delivery within 24 hours. When im at home which is a relatively rural area it tends to send texts 2x-3x faster than in the city. And even then sometimes it takes 15+ min for it to actually be delivered.
And before you say it no it has absolutely nothing to do with your device because an old device worked better. Because it's dependent upon your network conditions now not back in the past with an old device with old Network conditions
---------- Post added at 04:03 PM ---------- Previous post was at 03:59 PM ----------
Though if you think it may be the phone a factory data reset may be the only option because sometimes during an update settings may fail to correctly update and a fdr is the only way to correctly fix it without rooting and much much effort
Recently I stopped using the default andriod messenger and been using facebook messenger instead. Seem to be an improvement however I do notice that when friends try to send a picture in a group message they never download.
My suspicion is that the size of your sms data has overrun some assumption in the sms client code. To check this, install Signal. (Signal does not use the default SMS data storage.) Do not import you existing messages to Signal or set Signal as your default messaging program (yet). Open Signal, select a contact and send a SMS. (Note that you can send insecure even to another Signal user by holding the send button down.) If Signal is consistently fast, the volume of old messages may be the issue.
SERIOUSLY Everbody - Use Signal and set the password in Signal, especially if your messages would be valuable to someone else. Google Signal if you have any doubts...
If Signal works better, I would backup the device and then import the messages to Signal. I strongly syspect Signal will handle things just fine assuming that my suspicion about the cause of your problem is correct.
Once the import is done, check your send and recieve performance, if you like it, use Signal as your default messaging client and be done.
If Signal chokes on or after the import, report it to the developer (via email link in play store). Then look at doing an xml export of you messages for use with an xml viewer app. You could even import that xml into a google sheets document if you do not care about google + world + dog (NSA already has 'em) reading those messages...
All this assumes that you are not out of space on the partition that holds the data of course.