Phone shows phone number instead of names - Click General

When I receive a call or a text message from someone it displays their phone number instead of their name that is in my phonebook.
How do I fix this as I have tried google and the user manual and can't seem to find it.
Thanks in advance.

I've been talking to HTC tech support about this issue and they got me to try a few things. They now say that I will have to send it back to them for repair as they reckon it is faulty. Hopefully they won't send it back to me reflashed to the UK Orange ROM....

The other day I synched my tattoo with my Outlook contacts and calendar. It screwed it right up. Deleted over 500 contacts and moved loads of events in my calendar.
I have to wait for the IT dept to restore my outlook from the backup tape from the exchange server.
Since I told HTC about this they have stopped replying. Maybe next week they will take it in for repair......

Has anyone else had this problem. If I have the phone with SIM only contacts then the name shows. If I sync my Outlook contacts then none of my outlook or SIM contacts display the name. The ROM that I am using is 1.67.405.6

The phone is just back from repair and no fault found and they reinstalled the Orange ROM on it. I have put it back to 1.67.405.6 ROM
I love this phone apart from this problem (which I must get fixed or it's back to using the Kaiser).
My camera doesn't auto focus either to scan barcodes

Am I the only person in the world that owns a Tattoo that this happens to ????

No, to be honest my tattoo camera doesn't auto focus either when scanning barcodes...when using the normal camera it does really well...
Since I don't really need this feature it didn't quite bother me...

All my incoming phone calls and text messages just show the callers id number but it doesn't translate them into the phonebook names. Very annoying.

I doubt that this is a fault on the tattoo. Should be some settings somewhere. Remember on windows mobile 6.x you had to set the minimum number of digits in the phone number if your country used less than the default settings for it to show phonebook names? Might be something like that. Try to dig in this direction.

Think I have looked at every setting on this phone and still can't seem to get it working. Maybe it's a fault in the ROM or summat

Does the phone display SIM contacts AND phone contacts? if yes i would set it to phone only and copy all contacts to from sim to phone - maybe it can't handle doubled entries...Oo

I got it listing phone contacts only, changed my frequent ones to +44 numbers, still no difference, still showing phone numbers for all calls and texts.
Is my phone the only one that does this ??
If it doesn't get sorted soon i'll have to get rid of it as this is a bloody nuisance....

Yes, I'm afraid that your phone is the only one, just as my phone was the only one to delete sms messages automatically...I called HTC support and they told me I had to hard reset the phone (although I did this 2 times before). Nevertheless I tried the third time and now the problem's gone curiously...
You can backup all your data on your SD card before you hard reset it (if you're willing to do this again), so no data loss on this side
It's just a thought...
I think hard reset is triggered when pressing Menu and Back buttons while the phone is turned off and then shortly pressing the power button.
Sorry for not being of more help
Regards
TheSSJ

Right, I decided to bite the bullet again and did a hard reset, scrubbed everything.
1. SIM contacts only, phoned the mobile and the name and number came up the way it should i.e. normal
2. Synched my outlook contacts with the phone
3. Called the mobile from numbers in my Outlook, just the number shows, no name
4. Called the mobile from numbers that worked in step 1, these now show as just number only, no name
5. From this I presume that there is something wrong/corrupt in the Outlook data that the phone doesn't like and screws the names part up. I presume I will need to go through all my Outlook contacts to see if anything jumps out as being the problem.
Any ideas ??

FIXED IT.
Each text or call I received if I clicked on the callers number and listed the contact details it gave me part of one of my contacts with text in the number section (but the same info for every number). I then went through all my Outlook contacts 1 by 1 and found the one that had the same info. Deleted this contact on my Outlook and my phone and boom, hey presto, instantly all my number/names work perfectly now.
HTC sync had corrupted my Outlook earlier and I lost over 500 contacts, garbled others and moved stuff in my calendar.
Thank fook it's all working perfectly now.
I love this phone.

Related

Curious contacts issue

Hi, First post after lurking for weeks.
I recently flashed to duttys 2.6, all went well except sprite didn't port my contacts across, so I got them via pc sync. This resulted in quite a lot of deleting unwanted contacts, but otherwise no problem.
But, Now my phone has the contacts ok, i can find them and make calls fine, but on some contacts, they don't show up when they call me, showing up as just the number, it lists them in the call history as unknown as well?
Any ideas why, it is only some contacts, other show up normally.
Cheers, Stu
If you have more than one entry of the incoming phone number in your contact list (duplicates) then they will not show up when a call comes in. The system does not default to any one.
Hope this helps.
Makes sense, I did have to delete lots of numbers and duplicate contacts. Only thing is I have only one of each contact now, suppose I'll just save them as they pop up, eventually I'll get then all.
Ta.

Contacts problem

I can't select say the 'S' surnames in my contacts list, or go instantly to the names beginning with 'L' (for example). This feature looks to be there as the alphabet is listed down the side....so why doesn't it work? I have to either start typing the contact's name or scroll through my entire list. Is anybody else experiencing this problem?
Works ok on mine, I just tap whatever letter on the alphabet list and the names starting with that letter come up. Don't know if it's somehow linked with the name sorting used? I use Company/Surname/First name as my "save as" option for my contacts
It works for fine me , strange problem though.
Possibly calibration issue or not touching the screen correctly (i.e. with fingernail instead of fingertip)?
To be honest I'm quite suprised how accuate it is for me, considering how close the letters are
Doesn't work at all for me and it hasn't on my previous two HD2s, so I don't think it's a screen (or finger) problem. It must be something to do with the way the contacts are stored or the way they have been saved? They are on my SIM and pretty standard, they've remained like that for several years and worked perfectly on many different handsets. I did think that it was maybe because I had not transferred the contacts to the phone memory - they are still just on my SIM - but when I copied over to the phone memory the problem still remained and this time I had two of every contact listed! I had to filter the SIM contacts. So, still in this strange situation, can anyone lend a hand?
jrrigney said:
To be honest I'm quite suprised how accuate it is for me, considering how close the letters are
Click to expand...
Click to collapse
Same here, right letter every single time
sunking101 said:
Doesn't work at all for me and it hasn't on my previous two HD2s, so I don't think it's a screen (or finger) problem. It must be something to do with the way the contacts are stored or the way they have been saved? They are on my SIM and pretty standard, they've remained like that for several years and worked perfectly on many different handsets. I did think that it was maybe because I had not transferred the contacts to the phone memory - they are still just on my SIM - but when I copied over to the phone memory the problem still remained and this time I had two of every contact listed! I had to filter the SIM contacts. So, still in this strange situation, can anyone lend a hand?
Click to expand...
Click to collapse
Could well have something to do with that, no idea how or why though! So can't really help you I'm afraid but I hope someone's got the answer Might be worth you getting in touch with HTC support and see if they have a solution?
sunking101 said:
Doesn't work at all for me and it hasn't on my previous two HD2s, so I don't think it's a screen (or finger) problem. It must be something to do with the way the contacts are stored or the way they have been saved? They are on my SIM and pretty standard, they've remained like that for several years and worked perfectly on many different handsets. I did think that it was maybe because I had not transferred the contacts to the phone memory - they are still just on my SIM - but when I copied over to the phone memory the problem still remained and this time I had two of every contact listed! I had to filter the SIM contacts. So, still in this strange situation, can anyone lend a hand?
Click to expand...
Click to collapse
My contacts are save on the Phone, this is good for me as for backups I use activesync and MS MyPhone, it also means I can get more contact information. It could possibly be this as it may limit the indexing capabilities of the phone - this is only a hypothesis though.
Edit
Just re-read your post and noticed that you have tried saving to phone. I would still say something is making not able to index, what this is though is another question
Since I copied the SIM contacts over to my phone, I now have two of everything! I tried filtering out the SIM contacts but they were there again when I went back into my contacts list. How can I get rid of the duplicates, as this is more annoying than not being able to scroll through my contacts!
*I've sorted the duplicates, I filtered to device contacts, select all and then delete. I now have them just on my SIM. I still cannot use the quick scroll letters though!

SMS contact issue...

Firstly, I'd like to apologise if this has been touched up on before, I did a search but couldn't find much.
Secondly, I've been reading the forums for a while and thought I'd register as to seek help for my little problem...
______________________________
To put it simply, I have all my contacts stored in my Gmail account. After installing Wildpuzzle, I decided to clean up my contact list to make my phone a bit more organised.
The problem, is that when I receive a text message (SMS) from anyone, it does not show up as their name in my Messages app. It simply shows the full number (inc. international dialing code) with no picture and no name.
For example, let's say I save 'Bob' in my Contacts list as: "07123456789". When I receive a text it does not show 'Bob's name, only "+447123456789".
Now, if I was to edit 'Bob's contact card so it was stored as "+447123456789" then it does show his name.
Has anyone else come across this before? I don't really want to have to go through all the phone numbers in my Contacts and put +44 in front and remove the 0.
Thanks in advance.
Its a known bug, has been posted in the wildpuzzle-thread many times. But if you have all your numbers on gmail-account its pretty easy to put "+44" before the numbers on each contacts, it took me about 10 minutes, only having like 90 contacts, but anyway, not that hard to fix with a little time =)
Yeah, I had a feeling that this was the case due to the lack-of-response from people.
Anyway, got bored at work so I changed them all now. Bit of a pain in the arse, but you have to make these sacrifices for such great software

Sms problem

Hi!
I have had the phone for a while now and everything is working great, exept that sms dont get send to my Girlfriend Pretty annoying problem so im back useing my old phone... Anyone now what the problem can be? I have tried to Factory reset but its still the same problem :/
you mean your GF can't get your msg but everyone else can?
Yeah Like the person I care about most I cant contact
Isakk1 said:
Yeah Like the person I care about most I cant contact
Click to expand...
Click to collapse
Try something like GO SMS or handcent. That will rule out if its application specific, if that doesn't work maybe try deleting her as a contact and putting her number in manually when sending a text (or if she has multiple numbers that are marked as mobile, but are infact not). it might try send it to those.
obviously that's not a phone problem
Some settings went wrong, like ryronz said
I encountered this "problem" a couple of days ago when trying to send my daughter an SMS - tried twice, and twice it said "failed to send."
It turned out that it was because of her entry in the contacts list - her home number appears before her mobile number, so the 'phone was (by default) trying to send the SMS to the wrong number.
Have a look through the failed-send messages and you'll likely find the 'phone was trying to send them to her home or work number instead of her mobile.
Two things to do...
1. On your girlfriend's contact, long-tap her mobile number and select "Make Default Number."
2. From the contacts list, tap Menu -> Preferences -> View Contact, and tick the "Text Action for Mobile Only" tickbox.
Okej, will test that

"unable to send message" after sync

i recently lost my phone and thought all the numbers i`d aquired over the years were gone forever, to my delight when recieving my new phone and putting my email/facebook account details in, all my old numbers were synced also. but everytime i try send a message it comes up "unable to send message try again" i can call a number no probs its just the sms. if i delete the contact and put the number in manually in the phone its fine even tho it was the exact same contact number as the one which was automatically synced. anyone else have this problem and know of a fix??? i really dont wanna have to go through 100s of contacts and delete them and re-enter the names and numbers all over again.. Thanks
wow this place is like a ghost town lol. last time i was a regular on xda was when i had a HD2, that forum was a hive of activity!! not much love for the omnia7 on here lol
Might be a prefix problem? Ask your provider if they know of this issue. Also try the network app from samsung, might fix the settings.
cheers for the reply mate.. apparently its something to do with the windows live or googlemail accounts i`d read someone tested this putting in a contact through these accounts and synching you get this problem, make a contact in the phone and its fine. didnt find a fix tho.... damn!
this person is having same issue http://answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/windows-live-account-synced-windows-7-contacts-sms/117e3cb3-8568-477d-974a-a6b458d16bdb?page=1&tm=1336670340518#footer

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