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hey all. My Friend had a problem with his Prophet where there was no sound on the internal speakers on his Prophet, but a headset worked ok.
He hard reset his Prophet to no avail, but when he asked me, I remembered a similar problem on the E200 (or Canary).
It seems that the headset socket is a bit sensitive, and there's some kind of trigger letting it know when the headset is in. This trigger sometimes gets stuck when the jack is removed, as if there was still a headset plugged in > hence no sound thru speakers.
Solved it this time by plugging the headset in, and taking it out using pressure at various angles. I've also read about toothpicks being used on the Canary, but I'd advise against anything that could break of inside of, or damage (like a hair clip) your device.
anyway, the device fall down?
No, it works fine now.
Great!!! now all you have to do is enjoy the time you lose with your device.
Have fun! :lol:
imate JAMin Built-in Speaker hardware failure
I had to get my speaker hardware replaced.
Bad news!
Mine is back for repair due to speaker issues. Sounds like I am not alone ....
And the really bad news is that apparently the replacement audio parts are not in stock - it could take a month plus before I get my device back
It's already been 3 weeks.
This sucks.
Be patient.
Now I have some problems with my device and all I have to do is forget the device for a day and after that put all the attention on it.
Hope you can find the right place to fix it. Good luck!!!
Looks like i have this problem too. I noticed the speaker have some crackling sound sometimes and sometimes it's ok. But today it went dead. tried inserting the jack but no result.
repair neccessary
My Prophet (Orange SPV M600). Is back at Orange to be repaired fr the same problem also.
The speaker on the back of the Prophet started to get dissorted and after two days stopped working at all.
Two days later I found that if you tap on the back of the device, it sometimes worked again. Always only for a minute or so.
In the Orange store they took the device apart to check the connectors. No luck.
Now it has been sent for repairs to??????
Let you know when it has been fixed.
Robin
speaker problem
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Re: speaker problem
robincop deel 2 said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Click to expand...
Click to collapse
thanks for the tip
how long do i have press it? which is rest hole? ( there is on small one next to usb but when i press it it restarts the ppc.)
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Re: speaker problem
afavtos said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Click to expand...
Click to collapse
Its a well known hardware problem, I got Orange to give me a new phone, lets see if this one lasts more than a month.
Mine has been repaired by Orange.
Audio circuit replaced say the repair note........
Works like a charm again.
Robin
thanks guys for all this, but i need to know what to do with it. i am in cyprus and i dont know who represents 02 here. how can i send it to 02? how long it will take? please answer me as soon as you can
thanks in advance
Thanks a lot!!! This worked for me....!!!!
I had to insert and take out the headset a few times and then it worked just fine!!
Yeah, inserting the heaphone jack ten times worked the first time, a week later it did not work. Returning my JAMin tomorrow
kind of sucks ...
Hi people,
My first post and unfortunately for a big problem...
I entered into a subway this morning and lost the sign (normal, of course) but now more than 10 hours later I still have no service, it shows the antenna and a ! next to it only.
I have tried the following:
- On commanager, The flight mode is NOT ON and the phone mode IS ON.
- Soft reset
- Hard Reset
- Tested the SIM card in a different cellphone, works OK.
- Tested a different SIM card into my P3600, no service.
It can't even find the a network when I set it to manual.
Please, any help can be useful...
thanks!
Claudio Henrique
try coming out of the subway
but seriously it sounds like it's knackered. Could try re-flashing the firmware.
another thought. Have you tried a sim card of a different mobile operator in the 3600 ?
Yes yes, lol, I forgot to tell that I came out of the subway...
Anyway, I think all I can do now is try reflashing. I have the original ROM 1.15.405.5...
I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...
Anyone else have an idea??
thanks...
claudiolimao said:
I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...
Anyone else have an idea??
thanks...
Click to expand...
Click to collapse
Hardware problem?
anonimo said:
Hardware problem?
Click to expand...
Click to collapse
It really sounds like you've been methodical and covered all the possibilities. I hate to say it, but it may be time for the service center or retailer if they would take it back. The good thing is that you got your original ROM back on the thing so they can't complain about that. Good luck.
have you tried a different network operators sim card in the phone?
the phone's imei could have been barred from your current operator.
Yes, I have tried a SIM card from a different carrier, didn't work.
I'm sending it tomorrow to Teleservice in Germany (is it a good repair company?) to fix it up, let's see what happens.
Thanks guys!
good luck.
Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.
But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...
And thats what happened the day before I sent it to repair... I fell like it's going to happen again!
Try to take another road.
Svenitos said:
Try to take another road.
Click to expand...
Click to collapse
I can't believe you went there...
lol
claudiolimao said:
Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.
But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...
And thats what happened the day before I sent it to repair... I fell like it's going to happen again!
Click to expand...
Click to collapse
If i were you i'd start taking the bus!!!
Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!
How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?
When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....
I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!
If someone have an advice I would apreciate...
Thanks!
claudiolimao said:
How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?
When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....
I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!
If someone have an advice I would apreciate...
Thanks!
Click to expand...
Click to collapse
I always get a service within 5 seconds or something.. So there is definately something wrong with your device/simcard/provider.
claudiolimao said:
Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!
Click to expand...
Click to collapse
Well you know what they say ,he laughs best who laughs last,anyway ,what you described happened to me as well ,yesterday i too was using the subway here in Athens and when i got home about five hours later i noticed that i had no phone service just an exclamation mark,i siftreset the device and the signal came back.
Hi Guys,
I had my HTC Touch 3G for a week now and was working fine.
Today, I tried to restart it but it powered off and never powered on since !!!!
I tried removing the battery, sim, mem card ...everything !! No luck.
Any ideas ?
it doesnt power on at all ?
try this :
remove the battery and plugin your device to a power source
darren shan said:
it doesnt power on at all ?
try this :
remove the battery and plugin your device to a power source
Click to expand...
Click to collapse
Nope.... nothing.
Try Hard reset (full reset), see if it works. Otherwise you may have to return to the supplier. if it's still under warranty, ask for replacement. so sorry to hear that.
azahidi said:
Try Hard reset (full reset), see if it works. Otherwise you may have to return to the supplier. if it's still under warranty, ask for replacement. so sorry to hear that.
Click to expand...
Click to collapse
I tried that too... it wouldn't respond to anything.
I'll take it back to the supplier this afternoon, and ask for a replacement.
Counting down the minutes
Same happened to me.
Took it back, checked it and found that the motherboard was faulty so they changed it.
Maybe HTC does not apply the best quality controls in manufacturing, but the phone is great
radagast99 said:
Same happened to me.
Took it back, checked it and found that the motherboard was faulty so they changed it.
Maybe HTC does not apply the best quality controls in manufacturing, but the phone is great
Click to expand...
Click to collapse
Yeah, I have to admit, it's a great phone. loved it from the first few minutes of operation.
I took it to the store and they said that they'd change it if it's faulty but it'll take a week.... anyways back to the old Hermes.....
Hello, just letting you know that I got my jade back last night.
The local dealer sent it to HTC somewhere and replaced the mainboard. it seems fine. Lets hope it doesnt die again
For some reason my HD thinks that there are headphones plugged into it permnanently when there is nothing in the slot! any ideas?
I have done a hard reset just now, but still thinks there is something there!
My guess would be the port itself is actually faulty and is registering headphones which aren't really there. can you see into the port enough to check there isn't any debris in there?
moshbeard said:
My guess would be the port itself is actually faulty and is registering headphones which aren't really there. can you see into the port enough to check there isn't any debris in there?
Click to expand...
Click to collapse
My thoughts exactly, phoned HTC and their experts didn't know, had never come across this error, im fairly sure its a hardware fault, not software otherwise a hard reset would have been the cure.
I have also tried putting the headset in the socket and pulling it back out to see if it makes a difference and to no avail.
kevinsmbuk said:
My thoughts exactly, phoned HTC and their experts didn't know, had never come across this error, im fairly sure its a hardware fault, not software otherwise a hard reset would have been the cure.
I have also tried putting the headset in the socket and pulling it back out to see if it makes a difference and to no avail.
Click to expand...
Click to collapse
Is phone under warranty?
Reset phone to default ROM & Radio which can be found on wiki and get it fixed!!
Fallen Spartan said:
Is phone under warranty?
Reset phone to default ROM & Radio which can be found on wiki and get it fixed!!
Click to expand...
Click to collapse
Yeah I have phoned phones4u who are going to send a new replacement when i send mine back.
What a nightmare only had it a few days, best phone i have owned and cant use it!
I have no idea how to do that, will have a look but not too sure about flashing, but will read up about it, thanks.
kevinsmbuk said:
Yeah I have phoned phones4u who are going to send a new replacement when i send mine back.
What a nightmare only had it a few days, best phone i have owned and cant use it!
I have no idea how to do that, will have a look but not too sure about flashing, but will read up about it, thanks.
Click to expand...
Click to collapse
Try having a read through the wiki pages. This should hopefully answer most future queries. Any other, just ask away!!
Welcome to the mayhem!!!
I had the same problem with my Trinity and it had to go off to HTC, they replaced the main board. Wasn't gone for too long but was a pain in the neck!
crankshaft said:
.... but was a pain in the neck!
Click to expand...
Click to collapse
OFF TOPIC
I had same problem with ex!!
so perhaps clean the headphone port with a brush or so on wont help?
Avalun said:
so perhaps clean the headphone port with a brush or so on wont help?
Click to expand...
Click to collapse
Would doubt it. Sounds like a hardware problem which cleaning wouldn't be able to fix
Fallen Spartan said:
Would doubt it. Sounds like a hardware problem which cleaning wouldn't be able to fix
Click to expand...
Click to collapse
Youll never believe it, I have left it for the afternoon and it's fixed itself... great!
i had the same problem with my hd...turns out some moisture got inside. so i took out the batter, sd card and sim...let it dry for a couple hours (even used a hairdryer). once i put everything back together it was working fine.
da_enlightener said:
i had the same problem with my hd...turns out some moisture got inside. so i took out the batter, sd card and sim...let it dry for a couple hours (even used a hairdryer). once i put everything back together it was working fine.
Click to expand...
Click to collapse
Think thats exactly what happened with mine when putting the screen protector liquid on!
Hi friends,
Please give me advices on this situation.
I bought a HD since 05/2009. I installed many cooked ROMs and it still fine until now.
When i've turned off the screen with power button and then turned it on, the screen still black, but i still can touch on it and it vibrate each time i touch. I tried to soft reset by push reset button at the back, pull out the battery .... The screen is always black, but the phone can start up and vibrates when i touch on the screen.
I thought the screen consist of 2 parts, one for displaying and one for touching. And the displaying part is died.
Then i connected it to PC in order to re-install with the ship ROM, and so strange, the screen work again right after i plugged the cable. But i still re-installed it with the ship ROM. But the error came back many times in few days later. And sometimes the method "connect to PC with cable" didn't work.
When feeling hopeless, i left the phone alone in some days and the screen suddenly works.
And now it has just turned back again and i dont know if it will be back or i must have it repair. (There is no warranty service for HTC in my country.)
Thanks for reading, i know that my English is terrible.
Check the backlight adjustment. As ridiculous as it may sound, with a rom I had it sometimes went to zero light on its own. Plug it and make sure that all settings are to maximum light, with the automatic function disabled, and see if it happens again.
Rizlo said:
Check the backlight adjustment. As ridiculous as it may sound, with a rom I had it sometimes went to zero light on its own. Plug it and make sure that all settings are to maximum light, with the automatic function disabled, and see if it happens again.
Click to expand...
Click to collapse
Thanks for your advice. I will do as you said and do pray
snowinjune said:
Thanks for your advice. I will do as you said and do pray
Click to expand...
Click to collapse
It's not work, ;(
snowinjune said:
It's not work, ;(
Click to expand...
Click to collapse
This happened to me once and I removed battery and left phone overnight. In the morning I insertedbattery again and problem hasn't materialised since.
However, if your issue keeps returning it looks like you would need to get phone fixed under warranty as it sounds like a loose connection between motherboard & LCD screen
Fallen Spartan said:
This happened to me once and I removed battery and left phone overnight. In the morning I insertedbattery again and problem hasn't materialised since.
However, if your issue keeps returning it looks like you would need to get phone fixed under warranty as it sounds like a loose connection between motherboard & LCD screen
Click to expand...
Click to collapse
I'll try with your advice . Thanks
Yeah but the fact that sometimes plugging the device to USB brings it back sounds like software to me. Anyway, I hope you find a way to fix it!
Fallen Spartan said:
This happened to me once and I removed battery and left phone overnight. In the morning I insertedbattery again and problem hasn't materialised since.
However, if your issue keeps returning it looks like you would need to get phone fixed under warranty as it sounds like a loose connection between motherboard & LCD screen
Click to expand...
Click to collapse
So sad, the issue occurs again when i need to make an important call. It drives me crazy because i were on the street and i must went to a post office. Then i realized that i do not remember the phone number.
I must get it fixed at weekend then i may sell it away. I'm dreaming of HTC Leo but maybe i will come back to my old iPhone 2G until Leo's price drops.
Thanks all for your help and listening.
Sorry to hear of your problems
If it was me, I would send the phone away on warranty and just use your iphone in the mean time.
snowinjune said:
So sad, the issue occurs again when i need to make an important call. It drives me crazy because i were on the street and i must went to a post office. Then i realized that i do not remember the phone number.
I must get it fixed at weekend then i may sell it away. I'm dreaming of HTC Leo but maybe i will come back to my old iPhone 2G until Leo's price drops.
Thanks all for your help and listening.
Click to expand...
Click to collapse
I'm sorry, but I think you have the same problem I had, the only solution was to send it to Tech center.
Take a look at this post (in french cause, i'm french ^^) http://htc-touch-hd.forumactif.biz/problemes-hardware-f6/sav-ici-on-parle-du-sav-t4061.htm
It describe all the symptoms I had, with some pics.
Hope you will fix it
X3n0n said:
I'm sorry, but I think you have the same problem I had, the only solution was to send it to Tech center.
Take a look at this post (in french cause, i'm french ^^) http://htc-touch-hd.forumactif.biz/problemes-hardware-f6/sav-ici-on-parle-du-sav-t4061.htm
It describe all the symptoms I had, with some pics.
Hope you will fix it
Click to expand...
Click to collapse
Thanks for your helpful info. I used google translate to read the post i found these info:
HTML:
Failure diagnosed by the technician:
- Pas d'allumage - No ignition
- Connecteur kit pieton deffectueux - Headset connector scientifically sound
- Defaut esthetique. - Cosmetic defects.
Pieces remplacées : Parts replaced:
- Carte mere - Motherboard
- Etiquette de violation - Etiquette violation
- Etiquette font de poste - Labels are post
- Nappe Systeme. - Tablecloth System.
I live in Vietnam, as i known there is no HTC warranty service in Vietnam. I bought this phone on a trip to USA. Base on your experience, i think i may pay a lots to fix it in VN. I will bring it to a repair shop at weekend and ask for the cost.
Ha ha, bad luck for me.