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I have an o2 XDA Exec, o2 ROM
I don't apear to be able to download email to my XDA using GPRS, I can using WIFI, or through the USB cable.
I have set up a number of different e-mail accounts including using Authenticated (and non) e-mail servers from different providers.
I can connect to the internet on internet explorer, but when I try to access my e-mail at the same time, I get no joy. The message from my inbox is always "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try yo download messages again."
I have set an account up to connect using Work, and another account setup to connect using The Internet, but none work
I have tried leaving the GPRS connection permanently open as suggested elsewhere, but that has failed to work also
Hi mate,
Your on O2 right?
Text
UPDATE
to
80202
This will download any network updates and settings to your handset.
If you are struggling, call o2 one of the staff will do it from their end, then switch your Xda off after an hour and the changes should have been made.
Hope this helps
I tried the update service by text, but no joy. I have contacted the operator, so I will let you know how I get on.
Thanks for your help
Still no joy. Spoke to o2 Customer Services (Data Management), very helpful people.
I can make the XDA pickup e-mail from an o2 test account, but not from my mail accounts. I even put the same sim card into an XDA II and it collected the e-mail fine. I can still collect e-mail from my WiFi connection, so the account settings are correct on the Exec. I am completely stumped. If anyone can work out a solution for these, then a Blue Peter badge will be sourced and shipped to them!! :lol:
in my mms settings for o2 i have
server name - O2UK
gateway - 193.113.200.195
port no - 9201
server address - http://mmsc.mms.o2.co.uk:8002
wap version WAP 1.2
outgoing email should be smtp.o2.co.uk
Listen do you have a 3 g SIM from o2?
let me know how you get on with these....cheers, Nep :wink:
Hi Nep,
I do not currently have a 3G sim, but one is on its way to me, should hopefully arrive in the morning. The MMS settings don't relate to GPS do they? Looking at my o2 Active settings for the GPRS connection, they read
Connection Name O2 Active
Modem Cellular Line (GPRS, 3G)
Access point name wap.o2.co.uk
username o2wap
password asterisked out
domain blank
Afdvanced settings
TCP/IP = Server-assigned ip addresses, no options selected
Servers = Use server-assigned addresses
As always, yuor time and efforts are greatly appreciated
All sorted
Sorted it....
I set up a new GPRS connection using (some of) the settings roughly laid out here http://flash.o2.co.uk/productsservices/mobileweb/pdfs/Pocket PC manual set up instructions.pdf
Changed the access point to MOBILE.O2.CO.UK and Voila, I have a happy GPRS connection.
Thanks for your help Nep,
Excellent news, great job all round.
How do you find your connection to your PC, is activesync working ok for you?
No real problems with ActiveSync once I got it setup, which was most of the problem. I ad to get the very latest (but hardly greatest) version from MS.
Now, so long as I don't have ZoneAlarm running, I can synchornise with issue
cool will re-install and drop mcafee to see what's what.
Cheers again...
I can not use any of my email accounts (gamail, yahoo) on my phone,
when I press send/recive appears message:
cannot connet with current cooneting setting, if you want to change go on connection settings
but my internet (Explorer or Opera) is working perfectly
if anyone have a clue please save me
Did you set up the incoming/outgoing servers manually?
I'm not sure if it's the case but I registered at izymail.com and then used the izymail servers and it works a charm.
How about you try that?
E-Mail issue to be solved!
What providers (GSM and mail) do you use?
I do have the same problem and several others posted exactly this issue in several other threads.
This definitely is a problem which hasn't been solved.
Isn't there a charming developer out there who knows how to solve this
By the way, recommending to change the e-mail provider does not really help and obviously not solve the issue!
Did you choose a connection in Email setup? My Dual asks me which connection (internet, business, vpn etc.) to use. It's in the window for smtp server under advanced options. There you can select the correct setting. Maybe you have the wrong in there.
Cheers, Dennis
Maybe there's a proxy set in your 3g connection. I have vodafone and is automatically setups a proxy, which causes email and live messenger problems. Just disabling the proxy in connection settings worked for me.
No Proxy
I figured something strange out. If I disconnect the 3G connection in the Comm manager, then press send/receive the device once connects with the e-mail server and even downloads the headers. As soon as I want to download an e-mail I get the same message again: "Could not connect to server, check your inbox account login-information"!
That drives me insane! If I disconnect again from 3G and then press send/receive it works again - JUST ONCE.
It's the same for POP or IMAP.
Would be nice if somebody could help out.
Thanks in adavance
I have had exactly the same problem since I installed the Mary 6 ROM on my touch dual and have the problem with two different email accounts so It's definitely not an issue with those settings.
When you install the new ROM it auto detects your network (I'm on T- mobile UK) and sets up all of the connections automatically so I'm guess the problem lies there.
Does anyone know where I can verify that these settings are correct?
matcrads said:
I have had exactly the same problem since I installed the Mary 6 ROM on my touch dual and have the problem with two different email accounts so It's definitely not an issue with those settings.
When you install the new ROM it auto detects your network (I'm on T- mobile UK) and sets up all of the connections automatically so I'm guess the problem lies there.
Does anyone know where I can verify that these settings are correct?
Click to expand...
Click to collapse
I had the same problem on t-mobile uk after flashing the new official 6.1 rom.
I solved it by disabling the proxy server START-SETTINGS-CONNECTIONS-CONNECTIONS-MANAGE EXISTING CONNECTIONS-PROXY SETTINGS. Internet access still works I also did a hard reset after flashing the rom, but that may not be relevant.
I'm just wondering why my hotmail email account uses my data connection even though I have an active wifi connection. My gmail and yahoo connects to the wifi no problem but when I do 'send/receive' with my hotmail, it always uses the data connection. Anything to change this setting? Thanks.
We are together in this I guess
Good question! I was wondering why it happens too... I went through the registry, I made a hard reset (Was thinking the problem due the fact I imported mails using a backup problem)... nothing... there is no way to solve it! I think there is someproblem in messenger by itself and the solution might be installing another version?... Any idea anyone
I have this problem too, i go into communications, then disable cellular radio, and activate WIFI, then my hotmail updates over wifi, Strange, some kind of fix for this would be good.
Does anyone know if there is a fix?
In the email account settings try changing connection to "The Internet" instead of the default one (mine said "T-Mobile Internet").
This way email will go via WIFI if available, otherwise via 3G/GPRS... as it should
The problem here, and why it's set to default to HSDPA for email, is the outgoing SMTP server. Orange in particular block the use of any SMTP server other than their own, but of course their smtp won't work when you're connected via wifi. Thus on mine I set it to use Orange Internet for everything (idiotically it wasn't defaulting to that, so no outgoing email when on wifi).
Ideally this really needs different smtp settings when you're on wifi - anyone know a way?
arfster said:
The problem here, and why it's set to default to HSDPA for email, is the outgoing SMTP server. Orange in particular block the use of any SMTP server other than their own, but of course their smtp won't work when you're connected via wifi. Thus on mine I set it to use Orange Internet for everything (idiotically it wasn't defaulting to that, so no outgoing email when on wifi).
Click to expand...
Click to collapse
I'm no expert, so put me right if I'm being dumb here:
I'm with Orange (UK) and use my own email account (incoming POP3 and sending via SMTP).
I seem to be able to both send and receive mail quite happily via HSDPA even though it's not Orange email. Am I missing something ?
- Steve
Hrrrm, maybe just a yahoo email thing then. I can't use their smtp on orange HSDPA.
arfster said:
Hrrrm, maybe just a yahoo email thing then. I can't use their smtp on orange HSDPA.
Click to expand...
Click to collapse
If it's of interest, the email through my own server requires the mail client to log in for both sending and receiving, and the word SMTP doesn't appear in the server name. Perhaps this helps Orange to "miss" it ?
- Steve
I have the same problem, but a lot worse. My HD doesn't use my wifi for anything, unless I deactivate my data connection. It's really annoying, especially since I previously had a Diamond, and that worked perfectly!
Any tips would be VERY much appreciated!
johncmolyneux said:
I have the same problem, but a lot worse. My HD doesn't use my wifi for anything, unless I deactivate my data connection. It's really annoying, especially since I previously had a Diamond, and that worked perfectly!
Any tips would be VERY much appreciated!
Click to expand...
Click to collapse
Same here. I thought it was just opera that wouldn't use wifi, but its everything. All my apps seem to use my data connection rather than wifi.
Sorry to dig up an old thread, and I don't know if the solution is elsewhere (I've been searching for hours), but I think I've sorted hotmail to connect using wifi here:
http://www.dugaldwilson.com/dugald/archive/2009/02/17/54.aspx
Another solution would be to use 'No data' app and toogle off 'internet' & 'wap' so data connection is not available so phone can only use wifi. If at some point you want to re-use data connection, just toggle them on again.
Hi there,
I have set up my POP3 email account on my HD (though have set to leave messages on server) and it works fine on Wifi (checks, downloads, sends, etc). However when I'm not on Wifi and I'm on TMobile data (HSDPA, 3G, GPRS, etc), I get an error when I try send and receive. It comes up with "error synchronising" and a popup appears at the top saying...
"Cannot connect with current connection settings. To change your connection settings, tap settings." If I go into settings, I get the list of connections, but can't see anything in there that needs changing. I'm on T-Mobile in the UK, and it lists "T-Mobile Internet" and "My Work Network". If I go into the T-Mobile Internet settings everything seems fine in there. And it all works when I go into the web browser, or Youtube app, etc.
Its almost as if the mail app doesn't have access to the data connection unless its over Wifi. Is there something I'm missing, or an area where you can tell it when to use the data connection? I've even tried manually enabling the data connection through the comm manager (rather than it starting when an app needs it), then switching to mail and clicking send/receive - still the same error.
Thanks,
Dave
Can anyone help me? I'm not sure whether its connected but I also have a problem where another programme (Lotus Notes Traveller client) doesn't seem to be able to get access to the internet connection on the phone, regardless of whether its Wifi, 3G or anything else.
Thanks.
this may sound odd but bare with me! i can get on the net and emails but my hd would not check emails when in standby no matter what i did. I then realised i couldnt send or receive mms messages! all the settings seemed ok. Anyway in my mms connection i changed the wap setting to 1.2 from 2 and my mms worked! But since then my phone now checks email in standby! I didnt realise they were connected but may be worth checking.
Gav
How do you change that wap setting. I have the same problem, but on T-Mobile USA
Hi,
I found I could sync emails using Wi-Fi ok but got the dreaded "failed to sync" message when using the GPRS method. I am also on T-Mobile.
The problem is T-mobile only let's you send emails using there smtp.
You need to go into the email options menu and keep clicking through the settings until you get to the send using smtp box, here you need to type smtp.t-email.co.uk
This will send mail using the T-mobile network.
Please post back if this helps
Grez
Thank you - works perfectly for me! Good call!
Hello fokes,
When i had my HTC Vox i could easily receive mails with POP3 settings. The only problem was that i had to connect to my home network to send mails.
Since i have my TP2 i cant get connection to my mailbox using the mobile phone connection. If i log on to my home network everything go fine, but with 3G in don't receive my mail at all.
It was possible in the past, so it should work right?
Of course Exchange servers exists, but thats not an option for me (just home mails).
So is it possible to receive pop3 mails on my phone using only a 3G connection, and how? i tried it several times now but didn't get it done jet.
hmm... strange.. care to elaborate more??..
Do you mean u can check mails using gprs but not with 3g/hsdpa?
I'm using an Asia/Singapore set, but i can check emails pop3 in gprs/3g/hsdpa all fine..
i wonder if you can default your internet conection to 3g, so it won't automatically pick up edge.
are you connected to the PC when you check email? try changing your settings to only use 3g, that way you're forcing 3g to be the only connection to work. also, can you surf the net with 3g?
pop mail
Strange with my tp2 it works fine.
Are you sure it is allowed by vodafone.
At my phone I can send and receive mail.
Are you sure you used the right settings.
I think you did not use the right pop and smtp settings.
What provider are you using for your mail?
If you send me a personal massage I can answer you in dutch it's a little easier.
thanks for the replys
first of all my internet works fine using gprs/3g. i have 3g standard so i just called it 3g.
te settings of my mail accounts are correct. if i login to my home network (wifi) i receive my mails perfect and can send them.
sending mails over 3g/gprs did never work because i normaly use the mail server of my internet provider. so i can only sned emails if i use their connection.
in the past i had the htc vox (only gprs) with the same mailaccounts and providers. receiving mails worked perfectly, sending not.
i suppose it doesnt matter if i use gprs or 3g. didnt test it jet
i dont know of my providers uses restrictions.
gsm: vodafone
pop3: active24
smtp: tiscali / telfort
i know active24 has now exchange server support. perhaps they changed te servers and made it imposiible to me to connect with a phone without using that exchange server
@rodus: i will contact u if nessesary (afther this post). thanks for you help (to all)
mail settings
If you use your active24 smtp settings it should be possible to send mail with your phone. I found this settings on the active24 site maybe it will help you.
http://www.active24.com/sw17854.asp
thanks, this settings are not the one i used before (the one i got from active24.nl).
I can now send and receive mails after i used that settings and switching of the using of a proxy server connection.
because the proxy i couldn't access the pop/smtp servers.
now i only have problems with the mail client (from energy rom leo). editing acounts is not possible and auto send/receive seems not to work, but that is an other problem.
Thanks alot for the support