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Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?
please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike
reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike
I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.
dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.
if you cant get it working i will buy the back speaker off you
ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.
Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?
Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike
Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert
Has this happened to anyone else? The phone works fine. But last night I went to plug in the charger and the Mini-USB port PUSHED IN. I didn't insert it forcefully either. So I look closer and see that it's *rattling* around in the bottom.
????
The phone still works but with no way to charge it and no way to connect it for data, this really sucks! Can this be fixed? I don't even know what size torx bit to buy, much less if I should even bother
Broken Mini-USB connector
The same thing happen with my 8125. I called Cingular and they eventually replaced my unit. I spoke with tech support and they agreed. During the next billing cycle, they incorrectly charged me almost $350.00, so I called customer service and they reversed the charge. My unit was less than a year old.
Be alert to possible being billed for the repair. Based upon my research into this problem, it is a known design flaw and should be replaced under warranty.
Don Brandt
Except that I'm a GoPhone account.... but I'll call them anyways and see what they say. Can't hurt. Otherwise I think I'll be plopping down the $$$ for a Hermes of some form.
There's a company called PPC Tech that can do the USB port repair for you.
http://www.pocketpctechs.com/main.asp?area=home
im going on my 4th phone same problem i dont know what it is but its starting to bother me each phone is only 90days old before it happens
hcirteidnaes said:
im going on my 4th phone same problem i dont know what it is but its starting to bother me each phone is only 90days old before it happens
Click to expand...
Click to collapse
I called that company up above, Pocket PC Techs. The lady was very nice, and she's discounting me on a shell change since they will have the current shell off anyways to repair the unit.
She said yes, the USB port issue is indeed common. I asked her what they do to avoid further repeated breaks. She said they use a USB socket that has a sturdier contact surface to solder to, and they warranty for 90 days. I suspect after they're done it won't break again with normal use.
They're in Fountain Valley, California... about a 45 min drive from me. She said if I bring it in the morning (their hours are 11am - 4pm M-F), they can fix the port and have it back to me with new housings in about an hour or so.
I'll report more if need be, but I strongly urge anyone with this issue to call or email this company, their act together. They do screen replacements and touch sensor as well. Also check out their accessories. Top notch stuff.
I got a similar problem,
The usb port went a bit dodgy and the usb plug had to be rested on something so it would charge but it wouldnt sync
This morning i plugged it in to charge it and heard a click inside and my phone wasnt charging so i unplugged it and the port came half way out and now i cant get it to charge and im on 18% battery :S
Ill get my dad to ring T-Mobile later and send it off for repair
I had the same problem. I contacted T-Mobile & they told me I would have to pay the $100+ (dont remember the exact figure) insurance deductable for a new MDA.
So I did some googling & found a place called Chicago Phone Repair (CPR). I took it to them & the problem was fixed in about an hour for $80 (with a 90 day warranty). Then I went on vacation to Texas & the USB port broke again! Took it back & they repaired it for free, but this time they used a different part (its black) & its a lot more sturdy. That was about 6 month's ago, I've had no problems since.
I had 3 MDA's all returned for usb problems. I think this is actually pretty common, I'm sorry to say. I had to get mine replaced through T-Mo.
Good Luck.
Try posltd.com for USB connector for any xda
they have most in stock and fixed my wizard and universal for £60ish each
Regards
Psipoc
Just got my phone back from T-Mobile and...
Unable to repair "Damage caused by dropping or crushing"
They have had it for around a month now and not done anything apart from pushing the port right in and making the problem worse !
Im gonna fix it myself later.
That's very delicate work you're about to attempt -- if you're not an experienced electronics tech, I wouldn't chance it. Try PocketPCTechs -- they do repairs on most HTC devices.
Had the same problem. Just soldered myself, Take your time and a fine solderpoint and you will be ok.
have got a handful of usb connector for the wizard at £10 each plus £5 postage
PSi
mine didn't push in but it did stop charging. I live in the Chicagoarea so I took it to CPR. they replaced the USB port but it still is not taking a charge. very happy to say they didn't charge me anything even though they replaced the port. I am hopeing that the battery is just too drained to take a USB charge.
so I just bought a battery charger and an extra battery. I figure I can change the battery once a day and synce via bluetooth. I am just sad that I wil not be able to try different ROMs anymore unless by some fluke the usb port starts working again.
Will report back once I find out.
I was able to get my phone's USB repaired from xpress cellular repair for $51 and change. They take care of the problem while you wait and are generally done in under an hour. The staff is very friendly and knows what they are doing. They have locations in Los Angeles, Orange County (CA), Texas. Check them out on their website at http://www.xpresscellrepair.com for full details.
Tilt or TYTN II Mini USB repair on my own
Dear All,
I bought a used Tilt, works like a dream. Apart from the mini USB. The cable is loose in the slot, so charging and data transfer can only be done, then the phone lays on the table. If the phone is on charger and I want to answer a call, the cable falls off.
I already ordered a mini USB port and I want to do it myself. (I have no problems with soldering).
I was wondering if anyone already done something like this before. Could you give me some advices, photos, manual etc, which would help and which could help me to avoid irrevessible or expensive mistakes?
Thank you in advance.
same thing here
not easy to solder at all, had me struggling for hours, when i finally got it right, well, seems that it wasnt right, at least my phone charges, but there's no way it'll sync, and i did a pretty strong soldering so this would't happen again, so i don't think ill take it appart again..
btw, my wifi doesnt work, cant turn it on, and since my device wont sync, is there any way that i could fix this w/o using the cable?
Okay here's my fun little scenario that I searched for and hadn't come across anyone with the same scenario. Phone was working fine one day and next it would only display a white screen, thought something went wrong with the software. Tried a reset, tried a hard reset, tried a flash started getting some screen showing and then distorting and whiteing out also on startup would get crackled sound. Tried a few more resets and so on. Removed the battery for 3 seconds-20mins-8plus hours still having a problem. Distortion gets worse when pushing the battery in the back it seems and will eventually just go to white screen. Now I had bought a new battery recently and just for kicks threw it in, seemed to eliminate my problems. Except now as I just for kicks again am charging my old battery in the cradle along with the phone and the new battery it seems to be having similar issue although it hasn't been nearly as bad as before. Now I just took the "bad" battery off the charger and it seems to be just fine in the cradle at this moment, nevermind it's flickering again. Is more poor little Hermes on it's death bed, please tell me no. I paid $200 on it being used from a company who only warranties it for 14 days, I am almost at 30 now. I bought an warranty with it being used and all however they wont help me untill I reach 60 days I guess so I may be out of luck for 30 days before I might get it fixed or my money back. Sucks too because I switched to the $40 data plan with AT&T about 5 days ago and now I guess will be paying for something I can't really use. Okay it seems as though with random pressure on the back seems to cause it. I'm leaning towards some sort of a battery contact issue perhaps? What should I do to clean/fix the contacts?
For those that wonder why I just seemed to rant about my broken phone and seemingly figured out the problem on my own and are wondering why I am still posting all of it the answer is simple: To benefit someone else who may be experienceing the same problem or who may read it and have the problem down the road they will know what they should do. That and it's late and I'm tired
the screen issue is known to be caused by the D-pad connector coming undone
Okay I had run into that as a possibility however would that affect the sound to make it crackle? Also in experimenting some more this morning with the "old" battery in place it seems to be much much more sensitive to pressure, almost to the point of holding it in the palm of your hand causes the screen to go nutty and wash out to white screen and come back etc.. However with the new battery in its much more stable and I need to apply more pressure in order for it to reproduce these symptoms. I know you've been a member for longer than me and you also work for AT&T however my gut feeling is something else may be the culprit here. I tried recording a video using my backup phone last night except I couldn't seem to get it uploaded to show what the screen is doing. Oh well I really want use of the phone but I also don't want to void the warranty, namely my extra warranty which I can't file a claim for the next month.
Hello xda community ive got a strange problem that i wish you could help me with, sometimes my HTC Wizard 2.x IPL freezes and the screen goes white with like a 'fading effect' for no reason, its most probably hardware problem right?
same white screen of death here.
I am having the same problem. I have not been able to isolate if it is Flash memory problem, battery or some other hardware problem.
I was having some major problem with my early 2006 version of T-mobile MDA. I had upgraded to the official T-mobile upgrade ROM when it was released a couple of years ago.
The phone started flaking out this spring. at one point I had to buy a new battery and charger because I had discharged the internal battery too far. I've also "jump-started" the battery using a bench power supply to apply a constant current to get it up to speed when I had a dead battery at work.
And, when I busted the USB/power connector, one of the re-work techs soldered it back on after I dissambled the unit.
Anyway, I had been having lock-up problems before the latest dead battery issues, and had wanted to try a new ROM. When the unit did a hard reset of its own, I decided I had nothing to lose. It had been resetting itself several times a day.
I installed Slim Diamond, and enjoyed WM6 greatly. Phone worked more or less fine for more than a month, and then it started failing again. I found myself having to remove the battery to recover, and sometimes keeping the battery out for hours seemed to help. It got so bad it wouldn't even boot to a usable phone before giving me the White Screen of Death.
I managed to get it back to bootloader and re-install diamond. Worked fine getting booted, and I made some calls. then locking up in WSOD again. Blasted a Prodigy ROM onto it. Booted and let it sit connected by USB. Everything seemed fine, downloaded e-mail etc. Then, unplugged and left the house. When I tried to call, everything went fine until the point where the call should have stopped ringing and connected. Then, WSOD.
Is there a non-hardware fix for this, some ROM or tweak?
If it is a hardware fix, what is the likely culprit? I can do SMD work if needed.
Thanks
Whazoo
P.S. I should mention that when the WSOD would strike, the phone locks up completely, and if left like that, the battery gets warm.
excactly what happens to me..btw for some reason i think its battery problem, because i got it off ebay and ive seen other similar problems with bad batteries for some reason..hope someone can help us
phr0z said:
excactly what happens to me..btw for some reason i think its battery problem, because i got it off ebay and ive seen other similar problems with bad batteries for some reason..hope someone can help us
Click to expand...
Click to collapse
I was thinking that. I had noticed that it failed most often when trying to make a call, something that is power intensive.
I tried something today. I left the SIM out and just used it as a PDA. It seemed to work longer between reboots. However, it still rebooted while connected to a USB power source. Also, it seemed to not want to charge at times.
Even more interesting is this thread which may be related.
http://forum.xda-developers.com/showthread.php?t=444256
The excessive battery usage seems to fit with what I am getting. I wonder if something has been triggered which causes the system to drain th battery quickly, and lead to low-voltage conditions.
I am having the same problem, sometimes the screen is filled with vertical lines and then fades to white. Only thing that helps is sliding out the keyboard. I think this is due to the faulty flex cable that connects the motherboard and the screen. I have ran some tests when my device was disasembled (but powered on). The screen was working fine, even when i was bending and streching the flex cable, but after asembling it back again, screen glithes continued. I've then reinforced the flex cable connector on the mobo with some rubber pads and electrical tape, and this seems to be almost working (screen jerks only happen 2-4 times a week)As Whazoo pointed out, those screen jerks used to appear more often during power intensive tasks, like receiving a call. Probably this is due to the loose cable connection. Less power than needed is flowing through the circuits and this causes the sreen to "crash".
BTW I have T-Mobile MDA
I have the same issue with my xda mini s and have been contemplating disassembling my phone for a closer look.
It is difficult to take these phones apart ?
Cheers
TT
I've had the same issues. I suspect faulty hardware. Do you guys experience "dancing" pixels short before a WSOD? Those dancing pixels can be overcome when applying sufficient pressure to the bottom of the phone. I personally suspect a worn flatcable between motherboard en LCD unit which fails to make a solid connection between both. I have to mention that I too have jump started a "dead" battery once. WSOD problems started occurring several moths after. I doubt it is linked.
Currently, the phone is stuck in bootloader, being unable to flash a new ROM on to it since it keeps on rebooting itself every few seconds to minutes. I guess it is a total loss. The phone lasted only a few months when the stylus started to drop out and it took only 16 months before the dreaded WSOD started. At first only a couple of times a week while increasing after a few weeks. I recon a motherboard transplant could fix the problem.
Hi,
got the same problem. And i have also "dancing" pixels, the screen seems to "flicker"
oh dear!
I'l have to see if this is a simple flex cable issue. Of course I had just convinced the wife the MDA I have was a hopeless case. I replaced it this week with an 8925 off eBay that I unlocked and flashed to the HTC WWE for Kaiser. BTW, the Kaiser/8925 is a nice upgrade. So, I'll take apart the old phone and see if I can get it working. If so, I'll keep it for a backup.
One question I have is why does it seem to be related to radio usage and battery drain/short life.
mine begun after changed 2.21.0olip
flashing bluring and reboting.
i´m trying find a original rom to see if fix it...
after i upgrade to wm6 the old one (wm5) that was corrupted and missing files its draining the battery in few minutes.......
----------------------------------------- xx ------------------------------- xx --------------------------------------
7 days trying fix it....
My friend was think a batery problem... He buyed a new one and used the original rom on that. The defect not desapear. The screen still blur, flashing, and the batery begin to warm up to fast, one day the batery was near blow... the batery was too fat, like a pig near christmas!
He give me the Wiza200, I find a used batery, thats work for 4 days and begin to warm up, the celular was draining to fast, and the batery warm up to fasssssst tooo. after 2 days its just no signal...
Take of batery, wait 50 minutes on charging. Turning on, reboot, reboot, reboot, reset, then it begin to be normal, after 5 minutes, no signal, and flashing and bluring the screen and itelf reboot and lock on boot screen... Anoyed i used a ATX pc power suply direct on + and - contacts, soldered some capacitors on main board and same problem. Its draining near 500ma... with sim card its work fine. i can use the games for near 20 minutes, no blur screen just reseting. I take voltages near the processor and radio and sim card suply its almost stable... variation of 10mVolts - 50mVolt... I changed the capacitors for new ones... The mobile begin to be more estable, but bluring and rebooting when put the sim card, reseting near 4 - 5 times on windows... and be estable again... but no signal.
I made a full rom backup, radio etc... tryed to change ROM... nothing change, then I tryied change radio... used the hardcpl.... sucefull changed the radio and the the ipl and cpl.... puff its just reseting and reseting again... Just dont reseting when on it was on bot block screen. I lose time searching a original ROM... My friend send me last rom used... all software back to original and the problem.... Damn...
This device was used near a beach for 2 years...
Unescrewed, again open the case... lift the shields.... clean... clean and clean... this device stoped to reboot, but no signal... wi fi useful, windows ok... used it for 2 days with no problem... when its locked up, and i reset it... Damn dont turn on, just on boot screen, and blur and flash screen and reboot itself near 3 seconds...
I lose my mind. I dissasembled all, put all things on water and a little of a soap, washed all device... for 30 minutes.
warm up all device for 40 celcius for 40 minutes and reasembled... Nothing... warm up with 40 celcius for more 30 minutes...
Wow. its turn on again......!!!! And COOOOOOOOOOOOOOOOOOOOOOOOOlllll no more drain the batery!!!!!! Excelent signal and im using the fone! 40 minutes and its normal... y go to street, receive some calls and its alive!!!!
Resume: 90% of hardare celular problems is sweat of hands, just need clean.
I hope help someone with it
Same prob a year ago.
I had the same problem a year ago. Sorry to say I never found a solution. I ended up buying another used one from eBay. ROMs won't help I flash my phones a lot looking for the perfect combination. I think you are on the right track with the connector between the display and MB. I think it has to do with condensation and heat. Explains why heavier powered use causes the problem. The more battery drain, the more internal heat. When I finally gave up on mine, It wouldn't boot anymore. Actually it does boot and everything is working. I've even received calls with the screen white. I picked it up a couple months ago, tinkering with it. I put a fresh battery in and it booted up and lasted about 10 min. I was excited for a while thinking time had fixed it. Bummer. Good luck. I hope you find your solution.
i've been experiencing vertical lines & flicker with my tmobile mda especially within the submenus. found out that by lowering the overclock (omapclock) to a value near its default clock speed, the problems disappear. i'm guessing it might be related to overclocking my gadget.
Hello, I've had this phone for about 3 months now, and about a week ago it would not charge when plugged in. Whenever I plug it in, it says USB charging or AC charging, and barely charges. I also noticed that when I plug it in the computer, it will not identify the device. I have tried all the basic steps, from resetting the phone, to using different plugs, outlets, cables etc. I have concluded that it is hardware related. Wireless charging is the only way I've managed to keep the phone alive.
Here's the kicker: Since I am in the USA, I've had to order a Moto X Force from UK through ebay, so neither USA or UK Motorola is wanting to help me out! I've been trying to get some help on their forums, and apparently this is a known issue, that happened when MM rolled out. There is a 36 page thread on there https://forums.lenovo.com/t5/DROID-TURBO-2-by-Motorola/Turbo-2-won-t-charge/td-p/3261260/page/35. Long story short, everyone is jut having to send their phones in for replacements.
I am pretty much out of answers, I feel like I've tried everything and my only solution may be performing surgery on the phone if I could find out which component is wrong, and where to find the replacement.
Any ideas?
The issue is present in Moto X Force devices, but it's not due to MM. I got mine from Motorola Mexico in December 22, MM was available at that time, I got the same issue around 3 weeks ago and had to send it to Motorola. They had to change the phone motherboard to solve the issue, and I have heard similar cases in Latin America where they replace the phone for a new one. This is definitely a know issue for this phone.