Database Users

HELP - Syncing qtek 9100 to Outlook 2003 SP2

I've searched and haven't found any help at all with this. I'm trying to sync my 9100 with outlook 2003 sp2 as indicated in the title. I can establish an activesync connection and sync notes and files as well as explore the device and install software, however whenever I try to add tasks, contacts or calendar to the sync options I begin to get an error.
Basically what happens is that it will save the settings and then I get an incomplete sync with an error code of: Support Code 85010014. I've searched the microsoft site and can't find this code anywhere. I've followed the activesync 4.0 troubleshooting guide, but since I am establishing a connection that doesn't seem to be the problem. I've been a PocketPC user since day one so I'm not new to any of this, but I'm really at my wits end with this issue. I've hard reset and reinstalled activesync more times than I care to count. I can also still sync with my old jam just fine. Any help would be appreciated. Are there any unique configuration issues for 5.0 devices relative to Outlook 2003? Does it not like running in cached mode? Thanks in advance for any help.

If you are trying to connect to your home machine try:
Delete Any Partnerships From Activesync & the Device
Uninstall Activesync
Uninstall (Not Repair) Outlook - you'll probably need your Office CD for this.
Reboot
Reinstall Outlook
Reinstall Activesync
Cross your fingers
This has seemed to work for some people but not everyone.
There is a known issue with folder redirection on corporate networks. The Activesync team is aware of this and an upcoming version of Activesync will address it. For the moment the the only workaround is to turn off folder redirection. Unless you are a sysadmin, this is not likely an option for you. If you are in this situation, then unfortuantely you'll have to sit tight - like me.
Hope this helps.
db

I also had to uninstall both the latest outlook junk update as well as the junk update from office sp2 to get as4 working properly.

Success. What worked was to delete my current Outlook profile and account and then set it up again. The first time I did it I didn't delete the outlook.ost file and the new account settings just referred back to that file and I had the same problem. The second time around I deleted that file, configured my outlook settings and got that working and then syncing started to work as well. It took a little time, but has been working well since then. Thanks for the help. It's really strange that my jam and ipaq continued to sync thru AS4.0 just fine, but the qtek wouldn't. Appears to be some weird combination of WM5.0 and AS4.0 that causes the problem.

Outlook 2007, Sync'ing Calendar & Tasks... no details...

Hey all,
I'm currently testing out the Beta 2 version of Microsoft Office Pro +, and apart from this issue I'm impressed so far...
When I create a calendar appointment, or task with Outlook, any details that I put in the notes section of the item used to (with Outlook 2003) transfer over to the PPC Calendar and Tasks to be able to view and edit.
But now it's blank. It copies the appointment, the times, whether it's busy/free etc, but refuses to display any of the details that I put in the notes.
Is there anything I can do about this, or is this a glitch with the new software and it's tough? I'm using a HTC Uni (T-Mobile MDA Pro), so posted it in the Universal Board, as don't know if it's a General issue with all devices or just this one.
Cheers!
Dave.

It's working for me. Sorry, that's all I can tell you.

magxs said:
It's working for me. Sorry, that's all I can tell you.
Click to expand...
Click to collapse
Are you using Office 2007 with Windows XP or Windows Vista?
I'm on XP at the mo, but if you're using Vista I'll jump in the deep end and try that...
Cheers.

HI, I have the problem the other way around. I am using office 2007 beta with activesync 4.2. when I add notes to a calendar item on my universal, and then sync it with my desktop, I lose all my notes on both ppc and desktop.
This is very frustating as I am in the habit of typing meeting notes directly into calendar items on my universal.
Can anyone help, please?
Thanks in advance.

I'm using Office 2007 on Win XP. I had it running with AS 4.1 and now with 4.2. Both are no problem. I guess I just got lucky.

Has no-one any ideas how I can fix this

WM6, Vista, Office 2007 Sync Problem
Hello,
I've just upgraded my Universal (O2 Exec), to jwrightmcps' 2.02 Version
Windows Mobile 6.
While on my desktop I'm using WinXP +AS 4.5, and Office 2003 without a problem .
However, on my Laptop (ThinkPad T43), running Windows Vista Ultimate (+Windows Mobile Device Center - The equivalant of ActiveSync), and Office 2007, I'm having problem syncing the device.
I don't get any error on the laptop, but get an 0x8000FFFF error on the device.
None of my Contacts, Calendar, Tasks, Notes etc. is synced in either way.
any one got the same problem?
it is obvious that the combination is the problem, as I didn't experience any problem before upgrading to Vista. (WinXP with ActiveSync 4.5 + Office 2007 worked fine).
any ideas for solutions?
ChesWiz

ChesWiz said:
Hello,
I've just upgraded my Universal (O2 Exec), to jwrightmcps' 2.02 Version
Windows Mobile 6.
While on my desktop I'm using WinXP +AS 4.5, and Office 2003 without a problem .
However, on my Laptop (ThinkPad T43), running Windows Vista Ultimate (+Windows Mobile Device Center - The equivalant of ActiveSync), and Office 2007, I'm having problem syncing the device.
I don't get any error on the laptop, but get an 0x8000FFFF error on the device.
None of my Contacts, Calendar, Tasks, Notes etc. is synced in either way.
any one got the same problem?
it is obvious that the combination is the problem, as I didn't experience any problem before upgrading to Vista. (WinXP with ActiveSync 4.5 + Office 2007 worked fine).
any ideas for solutions?
ChesWiz
Click to expand...
Click to collapse
Have you updated your version of WMDC - there was an update a month or so ago. It's referred to in one of the threads on Uni Upgrading.

Bad bad bad!! I'm using final version of Vista, Final version Office 2007, Just downloaded WMDC last week and Dopod 900/universal Windows Mobile 6 Jwright.
if you open outlook 2007 and then write your contact and then in notes just write something.., after you finished synchronizing, the contact was successfully copied onto the Dopod 900, but the the note didn't get copied!
If you write the notes within the contacts under Dopod 900, and then synchronizing it, the note within contact would be copied back onto computer with no problem. so it's only the other way around the problem
Also I have a second problem: Whenever I leave my Dopod 900 synced connected with my laptop and when there is a phone call coming in then I proceed to unplug the usb to pick up the phone, This may result in some sort of data corruption in syncing status, I think. Because after that, when I try to re-synhronize the dopod 900 again, it would try to synchronize from ground 0, so it would delete every synchronized data such as contacts, tasks, calendar in my Dopod 900 and re-transfer from desktop computer into this device all over again.
jmdrizen said:
Hey all,
I'm currently testing out the Beta 2 version of Microsoft Office Pro +, and apart from this issue I'm impressed so far...
When I create a calendar appointment, or task with Outlook, any details that I put in the notes section of the item used to (with Outlook 2003) transfer over to the PPC Calendar and Tasks to be able to view and edit.
But now it's blank. It copies the appointment, the times, whether it's busy/free etc, but refuses to display any of the details that I put in the notes.
Is there anything I can do about this, or is this a glitch with the new software and it's tough? I'm using a HTC Uni (T-Mobile MDA Pro), so posted it in the Universal Board, as don't know if it's a General issue with all devices or just this one.
Cheers!
Dave.
Click to expand...
Click to collapse

Try to use AS4.5 as much as possible.
http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
I've found out it works better then 4.1 / 4.2
Other then that, I can't help you on the 2007 part

Viper® said:
Try to use AS4.5 as much as possible.
http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
I've found out it works better then 4.1 / 4.2
Other then that, I can't help you on the 2007 part
Click to expand...
Click to collapse
I wish I could do that. I don't think I can since I'm using Vista.

Is this real?
You can't use AS 4.5 with Vista and it doesn't sync correct with Office 2007 otherwise? If that's right that is a classic Microsoft snafu.
Works fine for me with Xp and office 2007 though, on AS 4.5.

layzphil said:
Is this real?
You can't use AS 4.5 with Vista and it doesn't sync correct with Office 2007 otherwise? If that's right that is a classic Microsoft snafu.
Works fine for me with Xp and office 2007 though, on AS 4.5.
Click to expand...
Click to collapse
Yes it's very real. AS 4.5 not working under Vista.
Anyhow, I bought HTC Athena today and the problem didn't happen with HTC Athena. So perhaps it's device specific.

How to synchronize with Lotus Notes (+)

I've downloaded last version of Lotus Easy Sync Pro (4.2.3), but it doesn't support WM5 and i seems to me, that IBM stopped development of further versions
Does anybody know alternative products, which can synchronize data between WM5 device and Lotus Notes, particularly phonebook and diary.

Try this http://www.ianywhere.com/products/xtndconnect_pc.html

I would encourage you to try mnotes at www.commontime.com. I've used it for a couple of years with great success.

I've used Intellisync to link my Wizard with Lotus Notes 5.
http://www.intellisync.com/pages/Products/Intellisync-Handheld-Edition/

Intellisynch
Hello,
Do you know where I could find this intellisynch version plse ?
Thx.

Commontime mNotes works the best IMO.

I did try...
I did try, but for an unknown reason, the mnotes server does not start. I have the status : "mNotes Server: Error".
Would you have an idea ?
What is more, in the Communications Tab, the method is TCP/IP on the port 603. I cannot change it knowing the pocket pc (rw6828) is connected through active sync USB. I am lost. Thanks for your help.

I use Doublelook by Companionlink Software, it syncs the notes address book & calendar with MS Outlook. Changes made in either are reflected in the other, then outlook is synced with the MDA. Works well but only at your desk, it's not like a Blackberry where all this is wireless, in real time, that's a whole other kettle of fish.

I think commontime's mnotes is by far the best solution that I've worked with. Provided me with the fastest and most robust sync with lotus notes.

Lotus Easy Sync Pro 4.2.4 Beta support WM5.0 now
http://www.zenithcomp.co.th/application/discuss.nsf/85255e6f0052055e85255d7f005ed8bc/ea6e387bf63f7645472571c700345806/$FILE/Setup.rar

Thanks. I installed it and I am told when I start synchronizing that:
"Unable to connect to device. Verify that Activesync is running"
Useless to say that Activesync is running and that the device is seen as connected. Is there something more to do (on activesynch or easysyncpro) ?
Thx.

Can someone give me a link where I can download commontime plse, with a serial nbr ? I did from the commontime web site and it does not work. I am running Lotus Notes R5.0.12 and windows mobile 5 on my rw6828 ?
Thanks for your help?

While we're on the topic of Lotus Notes, does anyone know if it would cause harm or headaches to synchronise with notes at work (I don't know why we ever got rid of outlook! ) then, synchronise with Outlook at home?
I'd like to get my work appointments synchronised, and contacts (I have loads of friends email addresses at work but not at home).
Would be very handy - but I'm too scared it'll all go horribly wrong! :lol:

The only issue I had was making sure all the private items were tagged private. I didn't initially check for this and after the sync all my misc stuff was posted on my calendar for all to see, took some time deleting it all. But I do this now all the time & sync Notes & Outlook via Doublelook to my laptop at work and then to the home PC. No real problems other than our brain dead IS department won't let us acess the blackberry server to do it in real time but that's another kettle of fish.

Any help on my post plse ?
Would appreciate a link ;-)
Thanks !

Have anyof of you run into the problem where Outlook refuses to open because of this error " Unable to open your default e-mail folders. Unexpected error has occured. MAPI was unable to load the infoemation service nwnsp.dll Be sure the service is currently installed and configured."
I've tried most of the fixes that made sense that came up on google.
I use mnotes and it works perfect except for the email sysnc from Lotus. Thanks in advance for any help.

Have anyof of you run into the problem where Outlook refuses to open because of this error " Unable to open your default e-mail folders. Unexpected error has occured. MAPI was unable to load the infoemation service nwnsp.dll Be sure the service is currently installed and configured."
I've tried most of the fixes that made sense that came up on google.
I use mnotes and it works perfect except for the email sysnc from Lotus. Thanks in advance for any help.

Activesync and Outlook in Qtek S200-PROBLEM!!!

Hi everybody!
I have a problem with synchronizing my contacts, calendar, tasks etc. When I start Active sync, it synchronizes all the files (music, photos, etc) and programs but could not synchronize outlook!! I reinstalted several times Microsoft Outlook 2002 (which was on the getting started CD) but it doesn't help. When the synchronization is over, the following message appears, when I click on the Exchange message: "The server could not be reached.This can be caused by temporarly network conditions. Support code: 80072ee2"
On my PC, I use Outlook Express 6.0, maybe it's not compatibile with the MO 2002??
Also, I don't see any ikon of the MO 2002, I could not open it on my PC ( could not find it), but in the folder of Add/Delete programs is present (192 MB)!
The message on my device is: Exchange Server Synchronized: None.
I really don't have any idea what should I do to synchronize properly all the information.
Maybe someone of you had a similar problem and could share the experience.
I would be very grateful!!

Hi marbron!
First thing you need to do is sort out the Outlook installation on your PC. If you can not open it, it is not properly installed. Since you can't sync with express, you have to let Outlook 2002 replace it as your default mail program.
Second, when you created a partnership in ActiveSync, you must have chosen to sync with Exchange server directly (first V you get).
When device is not connected, go to File->Delete mobile device, then connect you device and create a new partnership. Make sure you uncheck 'Synchronize with Exchange server directly' on the first page.
Hope this helps.

I don't know why I still have problem with the Outlook. I delated the program and reinstaled it again, I delated the device on Active Sync and connected the device. The message was, that I could synchronize only files, music etc and not contacts, calendar, task because I don't have Outllook instaled...
During the set up wizard of Outllok there is a funny message, that the program will instal the following aplications: Microsoft Outlook 2002 and there is a red cross with (not available), but when I click:instal it does it properly only in one moment the system message appears: you don't have a disc inside, please insert disc (the disc is of course there!!). I have to click several times on continue and then the message disappears... Of course, again I can't find the program on my PC, only it appears on add/delate programs.
I really don't understand it. Maybe the version of Office that I have (Microsoft Office 2000 premium 9.0.2812) somehow creating a problem.... Or maybe the program on my official CD has problem (I don't think so, because Active Sync from the same CD is working ok)...
I really don't know what I should do.
Any ideas???? :idea:

So, any idea?? Could somebody suggest me what should I do???
Please!!!

Same problem
I am having the exact same problem. I tried various fixes but nothing worked. I can't sync my PDA at all now. It used to work ok but starting 10 days ago it simply stopped. The only think I did was using the Internet Connection Sharing applet. After using this applet - no sync at all. And the Windows Mobile Device Center (WMDC) in Windows XP displays a stupid message; see atachment.

marbron: It sounds to me like your CD may be damaged or dirty so some parts of it (namely the ones with Outlook) are not readable.
Try cleaning it and the drive.
In any case you should also delete the partnership from PPC side before establishing a new one.
Innovative: Internet sharing disables ActiveSync but should restore it when deactivated.
Did you try to reset your device? If you are using an unofficial ROM this may be a bug and you may have to hard reset.
Also how are you using WMDC under XP? It was my understanding that thing is for Vista only.
Any way, try AS 4.5 and see if that works better for you.

Windows Live Failed Sync Error

When ever I click sync in Windows live it comes up as failed. I get my e-mail but my contacts in messenger aren't synced. In windows live on the PPC it only shows 4 of my contacts compared to the about 30 on my PC version.
It's not like I use Live anyway, I'm more of a Yahoo user but since Yahoo doesn't support their ppc client anymore I decided to go back to MSN since my Yahoo contacts are available on my PC MSN.
So, does any one know of a registry hack to uninstal and do a fresh install of Live on the Mogul.
Thanks

Same problem here
hi,
as Pocket MSN is replaced with Windows live in WM6, I believe this is a common problem that a Majority of folks are suffering around the world.
Use Google, and see.
I've been trying to Sync my 311 contacts for the past month, but NO WAY!
also, when I become online, and any of my buddies is online, I will still see them as offline. it's always like this: "0 Online". "217 Offline" (Since the rest failed to sync), even though I'm chatting with some of'em and they are ONLINE.
Note: Synchronizing 217 contacts happened successfully (Once upon the time) and as I wasn't able to wait more than 2 hours, I decided to disconnect and go, when I tried to sync again it failed. also, it failed everytime I tried it before this ONLY half-successful experience.
I've tried to sync using the USB cable which is connected to every available internet ISP. i.e. Dial-UP, DSL, also tried the phone's WIFI, GPRS. all in vain.
I've noticed that - during the sync proccess - synchronizing folders is successfully, also, when I check "e-mail messages" in the sync options, they sync successfully, but the FAILED thing comes along with CONTACTS. also, recently, PERSONAL SETTINGS are failing to sync.
therefore, the help of an expert is needed. as this is a global problem, and I don't think that microsoft will provide us with the solution soon (not in the current generation of software)
another question: when I use resco file explorer and bluetooth, how to see my desktop computer under "my network"?
in other words: is the known lack of profiles microsoft bluetooth stack resolved yet?
I installed the provided DUN profile, but what I need isn't DUN, btw, it also says OBEX doesn't exist when I try to recieve from any normal mobile phone (for example Nokia or so)! is that normal?!!
HTC PROPHET, WM6 Prophet Touch by Gullum
ROM Version 4.0.0.0 WWE
Radio Version 02.47.21

The folks at microsoft have identified this issue and have found not a solution, but a workaround to this problem. Go to the following website if you want more details.
https://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=2467855&SiteID=65
Basically, all you have to do is switch your live account and thal'll reset all your settings and contacts. Note that this is not a solution but it works. You can connect to messenger and your email account as long as you don't close the application, so if you have enough memory you can always leave it running in the background because if you close it and try to sync again it'll fail
Hope that helps!!

I've Got the Solution!
Hi Friends!
I've owned HTC Touch recently & Using Windows Live.
I've faced the same Sync Problem there but now got hte solution & is working fine.
here is the process:
Open Windows Live on your device and click Menu - Account Options. select Switch Account and follow onscreen instructions.
Also Tick all 3 options which comes after entering ur Windows Live ID And password.
Not It Works Fine.
Enjoy...
alabij said:
When ever I click sync in Windows live it comes up as failed. I get my e-mail but my contacts in messenger aren't synced. In windows live on the PPC it only shows 4 of my contacts compared to the about 30 on my PC version.
It's not like I use Live anyway, I'm more of a Yahoo user but since Yahoo doesn't support their ppc client anymore I decided to go back to MSN since my Yahoo contacts are available on my PC MSN.
So, does any one know of a registry hack to uninstal and do a fresh install of Live on the Mogul.
Thanks
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