Hey guys, I have a softbank phone with the Black 2.0 ROM on it. I've been able to receive emails, but I'm not able to send them from the phone. My email account is through roadrunner, and I have the proper pop-server/smtp-server settings on the phone, but I keep getting an error saying "550 5.7.1 <email address I was sending it to> Relaying denied"
Has anyone else had this issue before? Anyone have any clue as to what it is I am doing wrong? I'm on the T-Mobile network and I have GPRS setup correctly and I am able to go on websites. So I don't think it's because I'm not getting a connection, but something else. Any help on this is greatly apprecaited guys, thanks
Sounds like an SMTP authentication issue. See if you can find the Tmobile SMTP server and set it to send through that, which should work as you are on a Tmobile connection (asuming your forum details are still correct)
Failing that check with roadrunner to see what authentication you need set up to use their SMTP server. I use Googlemail and you have to have SSL authentication set up with your username and password to be able to send through their server.
AAhhh....thats right, I had to do the same thing with the email app on my previous Sony ericsson M600i. Thanks for the reply and the help, I appreciate it
Related
Hi, I'm new to this site and definitely not a "techie", was wondering if anyone can help?
Recently purchased a QTek 9100 (aka imate jam, wizard?) and set up a new messaging profile for use with lineone (Tiscali) in the UK. I'm receiving e-mail no problem, but whoever I try to send to Ithe message is sent then returned to the draft folder and in my inbox I get the message
"System Administrator, Your message 'xxx' was not sent and has been moved to the Drafts folder. The following recipients are invalid: [email protected]"
Any ideas?
Solution??
I had the same problem. My solution was to open an email account with vodafone (its free) and created a rule to forward my mail to the new vodafone email address. I can recieve and send mail via the vodafone account with no problem. I think that many isp's don't allow you to log on with mobile devices.
I have a signature set up saying the mail was sent "ia my Kjam but please reply to my work email address", so i have a copy on my desktop and on the mobile device.
Only drawback is that you must logon to the vodafone account and delete you old meassages once in a while.
Hope this helps
Isn't it just the outgoing smtp server that is wrong?
Isn't it just the outgoing smtp server that is wrong?
Yes, I sure your right about this. I found that I get really fast, 100% logon with Vodafone email solution. I have worked in Spain, Italy, USA since I got my 9100, the email is always there every 15 mins. I need to be in touch, this works for me.
Thanks for the responses,
Yes I've set up a completely new account with Vodafone, this allows me to send mail and then I connect to lineone to receive. I don't particularly want to have my mail re-directed through Vodafone so this seems to be a good compromise.
Hi guys, looks like your smtp address is wrong, like q-big suspected. You can use the pop server of your email account to get mails from any mail server, but when you want to send mail over themail servers of your mobile provider, be sure to set the smtp server to the one Vodafone (in your case) uses. example: I have various email accounts on my Wizard. My incoming mail server (POP server) is different for each of my email accounts, since they are with various different email services. My smtp server is the same for all of them, namely T-Mobile smtp, since all my email will be sent out using T-mobile gprs.
Try setting the smtp server to the one your provider uses and you should be ok.
have you made sure you have authentication tcked for your outgoing mail? go into your account settings for the mail account you want to use. press next untill you get to the screen where you put the incoming and outgoing mail servers and click options, next and tick "outgoing mail requires authentication"
as your not connected to the internet using your isp (tiscali in your case) you have to authenticate to send mail too to stop people spamming from there servers
Yep, you just need to use the vodafone's smtp server and that should solve your troubles.
HTH
Jim
I had this problem. I spoke to my ISP who supply the e-mail addy in question.
They said that they blocked e-mails coming from any other connection than their own - i.e. unless you send the e-mail from your home computer (with the ISP account) it will be blocked and get that "invalid recipient" message.
There's a post out there somewhere that gives other "outgoing mail server" settings which seem to work, but that's on O2, not Vodafone.
-b
I think on voda the smtp server is send.vodafone.net
i know it sounds odd, but it worked fine when i was on voda in the UK a while ago.
I had a same invalid error but it was just the smtp port AND smtp authentication. PUt both of those together and worked!
I keep getting invalid recipient errors for particular email addresses when sending from my xda Mini S. for example, tonight:
Your message 'RE: Online billing' was not sent and has been moved to the Drafts folder.
The following recipients are invalid:
[email protected]om
I know this address is valid. and if I send through the same account via my Pc. it works fine.
I've had the some issue with a couple of hotmail accounts too.
I'm running the latest 02 ROM. Anyone know how to fix this?
I am having the same issue, have you found a way to resolve this?
Yeah, I've found the answer: put the correct server in as your SMTP.
I am sure my SMTP server is correct, what DMTP did you use, your mobile provides SMTP or a personal one? I run my own mail server, so I know what the pieces should be
hackths said:
I am sure my SMTP server is correct, what DMTP did you use, your mobile provides SMTP or a personal one? I run my own mail server, so I know what the pieces should be
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Getting the same issue - incoming works fine - outgoing does not work. I have triple checked the settings
SMTP
This problem occurs if your SMTP provider will not accept mail from off their network. In order to keep people from using their SMTP servers to spam anonymously they will only accept emails from a computer that is on their network. If you are using the SMTP of you home ISP then it sees your phone as an intruder and wont send its messages. Also some SMTP servers will accept an email from an off network computer if the recipient is on their network.
You ISP does not want anything to do with an email originating from a cellphone with a recipient on another network.
you may see if you isp will let you send the email if you login to the smtp otherwise you may need to get you cell provider to give you an SMTP
I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance
reliance said:
I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance
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Click to collapse
Sorry but you do not give enough info to work with. You say incoming mail server is correct but it helps us to know what you have it set to and who provider is. For example I notice that lots of internet sites have an incorrect port settings for O2 UK MMS. So when you say your setting is correct; there might be someone here who says it will work if you change it to ?????. Did you set this up manually or was it done by the wizard?
Cheers
Mike
PS. Edited your thread title - you must give brief description of problem/issue. "EMAIL" does not encourage people to help!
You might not be allowed to send email because you are not actually on your email provider's network. I was not able to send Charter.net email via my Cingular device, until I changed the outgoing server to match Cingular's outgoing SMTP server.
I hope this gives you another direction in which to investigate a solution.
my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?
reliance said:
my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?
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Click to collapse
Hi
I found the following comment on the following website:
Note: Some ISPs will not allow you to use Network Solutions’ outbound mail servers. If that is the case, type in the name of your ISPs outgoing e-mail server (ex. smtp.myisp.com). You may also try and configure Network Solutions’ Outbound Mail server to connect to Port 2525 instead of the default Port 25.
http://www.emailuserguide.com/07-howto-setup-email-software.htm
Might relate to your problem??
Mike
i had the same problem. all i had to do (after strugling for a week) was check the box next to "outgoing mail requires... (missing text)" in outlook. Hope this helps!
it was smtp.waqar.com instead smtp.networksolutions.com
thanks guys
I installed the AT&T rom available on their site and now my pop3 email accounts don't work. I have one on a friends server and another on Gmail and both give me errors now when i try to download mail.
I get the Messages cannot be downloaded to your mobile device error.
Any ideas?
How about you post what your pop mail setting are currently configed as.
angelis said:
I installed the AT&T rom available on their site and now my pop3 email accounts don't work. I have one on a friends server and another on Gmail and both give me errors now when i try to download mail.
I get the Messages cannot be downloaded to your mobile device error.
Any ideas?
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Click to collapse
im running that rom also.. and my email works fine(push and pop)... post your settings so we can determine whats wrong...
Email settings
I got gmail working, but my private account hates my 8525
Personal account on a private server.
Email Provider: Other (POP3/IMAP)
Email Address: [email protected]
Your Name: angelis
Username: angelis
password: xxxxxxxx
account type: POP3
Name: personal email
incoming mail: mail.crews.com
outgoing mail: mail.crews.com:587
domain:
connection: The Internet (i've also tried My ISP and MediaNet)
and it's set to use authentication on Outgoing mail.
@shogunmark-
is it possible to get blackberry connect to work with this rom? I tried and could not get it to work. I've read about people hexediting the version numbers of wm6 roms to get it working. is this the issue with this new att rom also?
I am back on the previous rom now and it is working fine.
I tried running the no proxy cab on the new rom to no avail.
thanks,
wes
angelis said:
outgoing mail: mail.crews.com:587
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I vaguely recall someone having a similar problem with accounts that use non-standard SMTP ports. There's a thread for the 2.15 ROM... may have read it there.
Port 25 still needs to be open on that mailserver, otherwise inbound email wouldn't be coming into it. Port 587 is just used for people who cannot use SMTP due to their ISP blocking port 25, but port 25 on the server itself still needs to be open as that's where it receives inbound email. So take off the :587.
Just for giggles I verified for you that the standard SMTP port is open on the server:
telnet mail.crews.com 25
Trying 66.194.214.163...
Connected to mail.crews.com.
Escape character is '^]'.
220 mail.crews.com running EIMS X 3.3
quit
221 2.0.0 mail.crews.com closing connection
Connection closed by foreign host.
HOWEVER, you have never said if the problem is with sending or with receiving email. This setting has nothing to do with receiving email, only with sending.
I said the error was messages cannot be downloaded to the device. But to confirm, the error is that messages never download to the device and I get an error.
Either way, fix what I stated above. It may be that the device is failing during the send/receive because of your configuration problem and giving up altogether.
Change that. No luck. It still gives me the same error.
hey guys, yet once again I'm ditching tech service folks(useless) at tmobile and seeking help here... I have a $10 email plan for my wing and lately I've been unable to send emails from the phone. I can receive them without any problem. error message reads, "The messages could not be sent. check that you have network coverage and that your account info is correct." what I don't get is it was working perfectly fine until couple of days ago, and I didn't change anything. tech folks at tmobile said they'd reroute my connection or some sort but to no avail.
can anyone here help? maybe someone else had a similar problem. I'm running OpenTouch3 btw. Thanks again.
Whats your mail server?
duprade said:
Whats your mail server?
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gmail
10char
well, basically when you put it the settings, it should automatically find the settings online....
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com:995 Use SSL: Yes Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com:465 or smtp.gmail.com:587 Use Authentication: Yes Use SSL: Yes Account Name: your Gmail username (including '@gmail.com') Email Address: your full Gmail email address ([email protected]) Password: your Gmail password
http://www.google.com/search?hl=en&safe=off&q=gmail+pop+setting+ppc&btnG=Search
578
Hi, I got the same problem and changed all possible options, but without result.
Eventually foudn this posting:
http://forum.xda-developers.com/archive/index.php/t-300029.html
it says that you should change the port to 587, but do this when creating the account because WM6 wont see any changes afterwards. Thisa solved the problem for me!
thanks microsoft for this user friendly programming!