Database Users

P3600 screen no response

Hi all,
I have my P3600 for only 1 month. The touch screen suddenly has no response without any reasons.
I have tried soft and hard reset but with no luck. Is there any hold button/fuction at the P3600?
Can you guys please help and give your expert advise.
Thanks.
Dennis

Anybody please.
The buttons are functioning just the touch screen had not any response

are you using a screenprotector?
ifnot youll probably need to rma it

You have notice that the menu start pop up with no reason?
Try to place the trinity in a very cold place and tell me if the touch screen function again.
I find that in a warm place some trinity simulates the press of the upper corner sx pixel, so in this case the touch screen not respond and the menu start pop up frequently.

i have this problem, my trinity open the more start menu and the screen not respose. Only recover this problem is remove the battery and wait more hour.....

I have this problem also, bring back to service centre and they said the LCD might me the cause of the problem, replace it under warrenty.

Could you post the S/N and the radio/rom version of the device with the "start menù" problem?

Unfortunatelly I have this same problem, I have read on the internet that when the trinity gets hot it does this because some parts of it extends and puts pressure on the screen top left corner.
I don't know how to fix it but it is a relief that I am not the only one having this problem. I don't know what the fix is but this problem basically renders the phone useless for me.
If anybody has resolved this issue with HTC please let us know.

I don't think it's a pressure problem on the screen.
I have the same problem also with the phone totally open and the screen free of the upper cover.

I have the same problem.
It's not a LCD Screen problem because i have replaced LCD screen with a new but it's the same problem.
Perhaps touch screen controller on motherboard or touch screen driver (dll) in the ROM.
I think it's linked with the following problem :
http://forum.xda-developers.com/showthread.php?t=290519

I have the same problem.

I repeat:could all you that have this problem post your serial number??? (exp,htc646...)

me too
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo

seppo said:
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo
Click to expand...
Click to collapse
how much time after the purchase?
did it start suddenly?

open and close,start menu
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM

shuttle77 said:
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM
Click to expand...
Click to collapse
I wonder if this screen problem is going to be a time bomb for everyone. I don't think it has anything to do with the new ROMs as it is a hardware problem.
I hope it's not like the peeling thing. One started complaining and ten days later everybody was facing the same problem.

DavidTwister said:
I repeat:could all you that have this problem post your serial number??? (exp,htc646...)
Click to expand...
Click to collapse
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.

I bought the device on Feb 3rd,
and it started on march 3rd when playing a 'tetris like' game. It always opened the 'new game' button on the bottom left, while playing.
I must say, it does not occur constantly! There are times I use my p3600 and it is completly normal. But then just as from ghosts hand the task that is combined with the button in the 'left top corner' (upright position) starts to be pushed.
Seppo

[email protected] said:
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.
Click to expand...
Click to collapse
Simple:i'm trying to understand if it's a problem of specified p3600,or if it's a problem that occurs randomly in all the p3600!

Ok. Lets collect same statistic but lets do it organized. For example my data.
Rom: 1.15.405.5 (HTC) - official (or modified by somebody)
Radio: 1.20.00.11
s/n: HT645FK08xxx
CID/SIM Unlock: No (or "Yes" if you did it and with which method - IMEI or FreeUnlocker)
Screen Protector: Yes ("Brando" mat for Qtek s110/S200)
Issue: "Start" menu pop up very seldom (seldom,often,very often,constantly) while I use stylus to scroll items of field "Play sound" of "Clock&Alarms" Settings, switch "iLauncher" tabs, play "MasterSoft Sudoku" (I list all places where I find out my issue) and I need to tap to "Start" or other place of the screen to close it.
I do not do CID/SIM Unlock and I do not reflash any ROMs. My current ROM is the ROM that was then I purchase P3600.

Screen freezes in landscape mode

I'm hoping you guys can help. I have searched and cannot find reference to this problem, but I cant believe I'm the only one... I have the HTC Wizard in the O2 XDA mini s form.
Whenever I slide out the keyboard to write a text, within a second or so the screen freezes. I can continue pressing typing but nothing on the screen changes. If I press the screen off button to turn just the screen off, then back again, I can see the newly typed text, and then it freezes again straight away.
Is anyone else suffering with this problem please?
Has anyone solved it?
Thanks for you help.
Dave

Well, sounds like the keyboard inputs are getting there (a good thing), perhaps something is running in the background eating up resources not allowing the display to update. What’s in your “windows/startup” folder? Also, what today plugins are you running? Have you burnt a new ROM or are you running the original?

Hi, thanks for the reply. Im still running the original ROM. I don't think its a background task issue. The screen freezes and distorts (lighter coloured lines across the screen.) Im pretty sure its not just a refresh issue.
I guess I just assumed something like this must be a common problem, that others have had and solved.
Thanks.

drbell said:
Hi, thanks for the reply. Im still running the original ROM. I don't think its a background task issue. The screen freezes and distorts (lighter coloured lines across the screen.) Im pretty sure its not just a refresh issue.
I guess I just assumed something like this must be a common problem, that others have had and solved.
Thanks.
Click to expand...
Click to collapse
I'm having the exact same problem and I really dont know what to do. Its happening on every ROM I install, even if I revert back to the original ROM. I have a feeling its my SD card, but I cant tell which folder specifically.

Maybe bad flex-cable could cause that kind of problem.

Yeh, same here.. I think its about the flex cable also. It stopped on my case for a while when i dissassembled the wiz and cleaned it up... but it continues now propably would help if got new flexi cable, or could it come when phone gets cold? its pretty freezy in finland sometimes sry about bad language.

I cannot go past the 'align screen' setup!

Scaphs 4.20 is the 3rd ROM i have tried, and my phone will not align itself!!!!
I tap the target firmly and accurately like it blady tells me at each location 5 times, then the process just repeats itself!!
There is no dust or dirt on my screen.
What's next? Throw this phone against the wall?!

STUCK IN align screen window - -HELP
kastro said:
Scaphs 4.20 is the 3rd ROM i have tried, and my phone will not align itself!!!!
I tap the target firmly and accurately like it blady tells me at each location 5 times, then the process just repeats itself!!
There is no dust or dirt on my screen.
What's next? Throw this phone against the wall?!
Click to expand...
Click to collapse
I suddenly have the same problem - no one else? My problem is more specific. Screen alignment seems normal until the 4th (last) corner is reached. Then no response x2. By third try it jumps back to center to start again - no way out!
I have reflashed to TMobile WM5 V2, Love, and several WM6 ROMS - all same issue. I can read my phone fine though active synch - al software is there ...
IS THE DIGITIZER GONE BAD - ? just in one corner? How can I be sure? Any way around the required align screen to test further? PLEASE HELP!

Same issue,follow here:
http://forum.xda-developers.com/showthread.php?t=285062

HELP!!!!!!!!!
My 8525 could not pass the alignment screen so I bought I new digitizer and I installed it and I still get the same thing. What else can it be???

Disable Touchflo.... that should work if you have that enabled. Also Transcriber WONT work with Touchflo enabled. Cheers

HELP!!!!!!!!!
The Touchflo was never enabled on the phone. What else can it be???
thanks

Solutions for all of You : http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip

Same thing happened to me last week. I did a hard-reset because I was having a different problem and then I couldn't get past the screen alignment. I brought it to an AT&T Device Support Center and they couldn't figure it out so they swapped it out for me

jas_pik said:
Solutions for all of You : http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Click to expand...
Click to collapse
this just what i need since my touchscreen did not work thanks a milllion

And in case you want a little more info on that codefactory remote alignment application, see here:
http://forum.xda-developers.com/showthread.php?t=347539
Mike

Touch Cruise camera and view problems

I installed the WWE rom from:
http://forum.xda-developers.com/showthread.php?t=431738
Now when I enter camera mode, all I see is black. Once I take a picture, in the preview, it'll actually show what it took a picture of. So it works, but I can't see what I'm taking a picture of.
Any ideas?
Also, once its saved and I go to it to view it, it gives me that 'no application associated' error, but when I go programs and run the view manually, it works fine.
How do I re-associate it?

another problem
another problem that im having is that it will ask me for the pin when I turn on the phone but it will disappear and not come back

Well, fixed the camera one; didn't need to install the camera patch. Check qualities and looks like already patched.
Still stuck on the other two.
Can can't figure out how to get the music tab up now. Used to work, now it isn't working. Hm...

That's not typical behavior. Try downloading another copy of the ROM update and reflashing. Make sure there are no SD cards in your phone while flashing. For safe measure do a hard reset right after you flash. Let us know if you still have the problem after that.

bitsnpieces said:
I installed the WWE rom from:
http://forum.xda-developers.com/showthread.php?t=431738
Now when I enter camera mode, all I see is black. Once I take a picture, in the preview, it'll actually show what it took a picture of. So it works, but I can't see what I'm taking a picture of.
Any ideas?
Click to expand...
Click to collapse
Same problem for me with the swedish installation, black on screen but taking pictures without any problem. Kamera Version 5.04 (Build 31875) Swe.
How to solve this?

Hi
for camera issues upgrade to Radio rom 1.59.42.23 or Radio rom 1.59.42.15

I can recommend 1.59.42.15 , with ver...23 gps doesnt work good - slow start, TT7 doesnt work

Can't update with this radio rom. pda phone rom update utility shows error 262. Update stopped in 0%.
Tested with 2 difret PC's.

about the pin code box, i have the same problem that the enter pin screen dissapears very soon, but i just press the call button once and then its popping up the screen again so... for me no big problem....

hi
if ya have upgrade to wm6.1..please remember not to install Hot fix for Touch Cruise photo quality issue cos i had encounter similar problem after installing the fix but once i removed the culprit my camera was back to usual

andyhca said:
if ya have upgrade to wm6.1..please remember not to install Hot fix for Touch Cruise photo quality issue cos i had encounter similar problem after installing the fix but once i removed the culprit my camera was back to usual
Click to expand...
Click to collapse
Still black screen after uninstall of the Hot fix for Touch Cruise photo quality issue.

do a soft reset if still cannot work do a hard reset and delete the hot fix

andyhca said:
do a soft reset if still cannot work do a hard reset and delete the hot fix
Click to expand...
Click to collapse
Nope. Still black screen after soft reset.
Taking pictures is no problem and even the preview of the taken picture shows i 3 sec, and then black screen again.

I re-installed the ROM and everything worked fine again.
Installed the photo fix HTC released the camera was bugged again, so uninstalled that and it worked. So that solved that.
the picture viewer would stuff up when I installed the 3D drivers. I want to keep these, so how do I associate the picture viewer to the images I take?
Also, I can't get the music tab up. Was it excluded in this ROM?

[Q] screen trouble

Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?

Did you install any cab or custom settings?

Yes, i'm using throttlelauncher with WP7 theme but when the screen is stuck, i have two choices :
Remove the battery to start again, without throttlelauncher started .
Restart the HTC with Mymobiler if the HDmini is connected.
At the end, the problem stays on.
I only have to wait for some time and then the touchscreen works again... by itself !

I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.

Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !

francois64 said:
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
Click to expand...
Click to collapse
Try to ask for a new device (if it's still under warranty )

bart3385 said:
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Click to expand...
Click to collapse
Maybe your device is blocking so hard that your keys and screen both don't work anymore. I have had that too once Maybe Trottle causes this?

Madmatt
The problem is to be sure that a software is the problem origin; before i ask for the PDA to be replaced by my operator.

Try to do hard reset. Install only the basic stuff. (Minus Throttlelauncher.) See if the phone goes back to normal.

_Madmatt said:
Try to ask for a new device (if it's still under warranty )
Click to expand...
Click to collapse
That's a possible option.
Somehow, i'm not allowed to make that kind of suggestion anymore. Someone keeps on following me and make a mockery whenever i mention anything like that.
Anyway, try to check software problem first. As i first did on my own device. Before i've ascertained it is defective hardware.

francois64 said:
Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Click to expand...
Click to collapse
It is normal, sometimes, it doesn't respond, lame htc hd mini. I have this problem long ago.

Thank's for your suggestions.
Today, the phone is completly stuck.
That's why i don't think it is a software problem.
I can' even entry the PIN code.
i've tried a Hard reset, to flash back to Original Rom = nothing more.
So i've asked Orange for an exchange under garanty...

That's a good move.
In some areas, a high percentage of units need replacement.