Hi all,
Wondered if anyone has had a similar issue.
I have bought an orange spv m700, and had 2 issues with the screen.
Bought the phone on Friday morning, by Friday evening the screen had a bubble under the surface. I took the phone back and got an immediate replacement.
I have had the replacement phone for 6 days now, and the bubble came back. and without me noticing it the screen has cracked.
First question: is the top layer just a sheet of clear plastic that can be replaced?
Second: has anyone else seen the bubbles appear?
Third: why has the screen cracked so easy, I was really taking care of it (my xda2 was fine for 3 years)
Sorry for such a long post, other than the screen this device is a brilliant piece of kit !
I have only had my trinity for two weeks and tonight the exact same thing has happened. My touchscreen no longer functions properly.
I'm taking it back tomorrow, I hope they replace it. This has occured while the phone was in my pocket (wrapped in a cloth).
I have had mine for about a month now and nothing has gone wrong with it at all.
I am pretty sure the trinity has the same screen as the hermes and i havent had any probs with that either.
I took it back to the the three store and they replaced it. I am happy now.
Going to use the leather case at all times from now on...
Related
I got my Atom last night...updated it to the Atom Exec ROM 20060614 and it is absolutely FANTASTIC! I love the speed, the brilliant camera (when outdoors), the audio quality and volume and the really bright, sharp screen.
Only problem is that I woke up today and noticed that the screen has a *very* slight blemish that looks like moisture (looks like oil on glass). When you tap around it, it spread VERY quickly around that point but disappears once u let go. It is not visible when the screen is on but is visible once screen is off. It is very hard to see but better safe then sorry.
I have a screen protector but I have confirmed that it is not from the screen protector (removed it and looked)... any ideas? Should I send it back for repair/replacement now? or wait and see if it gets any worse? It doesn't affect the touchscreen at all.
better return.
It is not moisture. It is oil leakage :twisted: Of course it is not due to the ROM update
Had it on my original Atom after one month. It was replaced when I took it for servicing. You better race to the service centre :twisted: :twisted:
Oh man that sucks. Theres a service center in Australia but its a loong way away from here. I'm gonna send it back to the shop and get it replaced. Is this a repeat thing?
Has it happened to u since? Any idea how it occurs?
Never happened again since.
Before you send it back to the shop remember to put back the Atom ROM otherwise they will have a nice excuse not to replace it :twisted:
In my case I thought I might have applied too much pressure when fitting the screen protector (that is the only thing I could think of then) and so I have not put one on the replacement Atom (which thinks it is an Atom Exec :roll: ) :lol:
Yeah ill put the old rom back on. It wouldn't have been from too much force when putting on the screen protector coz i was real gentle putting it on...but I may have leaned on it while sleeping.
Just want to know how long u have had ur Atom since it was fixed/replaced?
Just want to know how long u have had ur Atom since it was fixed/replaced?
Click to expand...
Click to collapse
Almost 3 months (next week)
screen moisture
well i had this same issue.. about 1x1 inch hollow...and its mainly caused if the screen is pressed or rubbed too hard.. i tried to move it by pressing gently from its sides but in vein.
eventually after some days, to my surprise, i gently tried to move it from top to bottom of the screen and kept on forcing it downward, it squeezed its size to a tiny 1 mm bubble and moved its way automatically to the bottom and vanished.
So, things do happen i must say keep it with u for another 1 week and try my trick... hopefully it will do.
I have that problem on my Atom Exec for more than a week, where should I send it to get it repaired? I also have a high pitch noise comming from the screen.
Same problem
I bought mine in HKG and after 2 weeks got the same problem, i was sure its moister falke but already 1 month passed and nothing, its stay on the same place and same size.
I am pissed off paying so much money and have this **** problem.
I bought it from Hong Kong also, where should we send it to get it fixed?
There is a Working Solution
I have tried the suggested solution that was offered by farrukhmustafa and belive it or not it WORKED !!! The blemish big 1" i had over my ATOM EXEC was amazingly dissapeared totaly.
I just did what was wrote in the thread from farrukhmustafa, i gently pressed the screen moving the mouister down lower left side and it complety dissapeared.
Look at the attached picture how it was before i tried this magic, and after it was totaly dissapred.
Try it - Things are do working.
my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer
Bout a week ago my FrankenPhone (its a softbank TyTn, with an Cingular 8525 Main Board) started to fritz out, the screen would tap repeatedly without me touching it. Then it just stopped working altogether, the screen worked but the touch didn't. I reflashed my 6.1 rom but to no avail. Acutally it was worse, I was stuck on the green 'tap here to begin' screen. So, my 85Ty1HT whatever it is was once again dead. (on a side note I'm now the proud owner of a Blackjack 2 backup phone which really isnt half bad. Thanks craigslist). I use the internet sharing pretty often on the road so i was determined to bring my phone back to life.
Short story long, I ordered a replacement screen/digitizer from blackberry8100parts.com It was pretty darn cheap, less then $50 shipped to my door, excellent service and great value. I popped the new screen in, fumbled a few times trying to get that funky ribbon cable connected. But everything is back to normal, and the Blackjack gets to live in a drawer until I drop or otherwise try and destroy my trusty Hermes again.
I followed the advice not to order just the digitizer, i think it worked out pretty good, I don't own any soldering tools. But the replacement of the whole screen assembly is very straight forward.
derf
mikechannon said:
Good news, well done. I am very curious to know how you resolved the battery connector problem:
http://forum.xda-developers.com/showthread.php?p=2001584#post2001584
Mike
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Click to collapse
Thats the frakenfone part. I bought an 8525 from Ebay with a cracked screen and used the main board from it. I was going to use the digitizer from that same phone but figured it wasn't worth the hassle.
hey guys, i had my 1 1/2 weeks old HD2 in my pocket and on pulling it out of there it showed some kind of imprint in the mid of the screen.
seems as if there was pressure on the glass in the middle of the screen which now somehow fused with display
the display still works, but one can see a dark spot in the middle of the screen, pretty as long as a pinky finger.
does anyone know how to fix that? or should i simply ask for replacement?
thanks in advance, photos will follow as soon as i find something to take pictures.
I had the samething. Really strange, when I spoke to HTC they said that I should send it in to repair. However you should go back to the store and get a replacement esp since you've only had it for a week and a half.
However if your with Vodafone you may have quite a wait for a replacement.
Hut go back to the store to get a exchange, they should do that as you can get a replacement phone for the first 28 days.
Hope that helps
By the way just took a look at your picture and it is almost a carbon copy of what happened to mine.
I had this happen to my old orbit, with its resitive screen and no hard plastic over the screen, but it used to disappear after a few hours, is yours permenant?
After 4 months of flawless work, the lower part of the screen (a strip several millimeters from the edge) suddenly stopped responding properly!
E.g., all buttons in this area (including launcher/phone/+ on home screen) either don't work at all, or sometimes activate after a while when strongly pressed with the thumb (orientation doesn't matter).
Just two hours before they responded fine to the index finger.
Also, I've noticed that when I "multi-touch" the lower line in a file browser with two fingers, it works nice! Buttons are too small for that, however
I first tried to restore backup, but it didn't help, of course.
Has anybody had the same problem?? I guess it's a warranty case ...
I would agree, it's probably a hardware problem that you'll have to bring your phone in for service to get fixed.
I'm having that same problem my self, but just now and then. What helped with me is that I press the upper left corner of the phone with my other hand and then the lower part works fine, so i think i should get a new digitizer or its just loose connector.
im having the same problem , i have put up with it for the past few weeks and its driving me nuts now. today i did a factory reset which made no difference , i called htc who didnt sound a bit suprised by my phone call it gets picked up tomorrow morning to go for repair so the question is ... is this a common fault? and how the hell am i gonna cope without my hero in my pocket ?
Yeah happened to mine last week, a few have had the same issue where it's just the launcher bit not responding. Although the good news is that I'm getting it back tomorrow though so it's good times!
I had the same problem with my touchscreen (after a month or so!)
Mine got picked up thursday by HTC and I just checked the tracking site and they just recieved it.
I wonder how long it's going to take
Visited their service center last week.
They've immediately replaced my screen with a new one without any ado. Now everything works as before!
BUT a friend of mine who bought his Hero in January is having similar problems now...
It is a common problem according to HTC.
Mine was repaired in just 10 days.
Same problem here, did htc said anything about this problem? is it a common fault?
thank you
I said it in the post above yours.
ah yes, right, thank you
mach2005 said:
It is a common problem according to HTC.
Click to expand...
Click to collapse
If they acknowledge it officially, couldn't you provide a link please?
i gave mine last week to repair, they returned to me unfixed. on the paper stated that they only updated the software, what a dumb this htc guys. need to go back and tell them again the same story. im wasting my time only for this. wtf
I recently had this problem. The 3 buttons at the bottom of the screen wouldn't respond, took it into T-Mobile who said I'd have it back within about 7 to 10 days... 3 weeks later I got a text saying I could collect my phone...
On the paper sheet it says they've replaced the lens.. Which I can see they have as before I had a miniscule hairline scratch near the top.
They also mention a software update (1.0.0.A6288)
Either way it works nicely now.
I've recently experienced the same issue - the lower part of the screen, the one where the LauncherPro icons usually are stopped responding to touch. If I press really hard it works sometimes, but it's pretty annoying. I didn't sit on the phone or drop it recently, it just stopped working all of a sudden.
Is there anything I can do, as the phone is out of warranty ?
HTC South Africa gave me a new hero after I took mine in for the 3rd time. Hardware problem. Very happy with their service.
i have this exact same problem, is the only solution to send to htc? >_> Cuz my warranty's out already unfortunately... i flashed my hero to CyanogenMod 7 and it seems to have helped, but still not completely responsive... I also have a problem where at times i completely lose control of my touch screen where the spots i touch seem to respond to opposite sides of the screen... anyone else?
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
^ wtf do u mean?... are u just being a gimp...
VillainRocks said:
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
Click to expand...
Click to collapse
i am having the same problem and i badly need to solve it please could u tell me that what do you exactly mean by put a dryer on the htc logo
thanks