hey guys, i had my 1 1/2 weeks old HD2 in my pocket and on pulling it out of there it showed some kind of imprint in the mid of the screen.
seems as if there was pressure on the glass in the middle of the screen which now somehow fused with display
the display still works, but one can see a dark spot in the middle of the screen, pretty as long as a pinky finger.
does anyone know how to fix that? or should i simply ask for replacement?
thanks in advance, photos will follow as soon as i find something to take pictures.
I had the samething. Really strange, when I spoke to HTC they said that I should send it in to repair. However you should go back to the store and get a replacement esp since you've only had it for a week and a half.
However if your with Vodafone you may have quite a wait for a replacement.
Hut go back to the store to get a exchange, they should do that as you can get a replacement phone for the first 28 days.
Hope that helps
By the way just took a look at your picture and it is almost a carbon copy of what happened to mine.
I had this happen to my old orbit, with its resitive screen and no hard plastic over the screen, but it used to disappear after a few hours, is yours permenant?
Related
I got my Atom last night...updated it to the Atom Exec ROM 20060614 and it is absolutely FANTASTIC! I love the speed, the brilliant camera (when outdoors), the audio quality and volume and the really bright, sharp screen.
Only problem is that I woke up today and noticed that the screen has a *very* slight blemish that looks like moisture (looks like oil on glass). When you tap around it, it spread VERY quickly around that point but disappears once u let go. It is not visible when the screen is on but is visible once screen is off. It is very hard to see but better safe then sorry.
I have a screen protector but I have confirmed that it is not from the screen protector (removed it and looked)... any ideas? Should I send it back for repair/replacement now? or wait and see if it gets any worse? It doesn't affect the touchscreen at all.
better return.
It is not moisture. It is oil leakage :twisted: Of course it is not due to the ROM update
Had it on my original Atom after one month. It was replaced when I took it for servicing. You better race to the service centre :twisted: :twisted:
Oh man that sucks. Theres a service center in Australia but its a loong way away from here. I'm gonna send it back to the shop and get it replaced. Is this a repeat thing?
Has it happened to u since? Any idea how it occurs?
Never happened again since.
Before you send it back to the shop remember to put back the Atom ROM otherwise they will have a nice excuse not to replace it :twisted:
In my case I thought I might have applied too much pressure when fitting the screen protector (that is the only thing I could think of then) and so I have not put one on the replacement Atom (which thinks it is an Atom Exec :roll: ) :lol:
Yeah ill put the old rom back on. It wouldn't have been from too much force when putting on the screen protector coz i was real gentle putting it on...but I may have leaned on it while sleeping.
Just want to know how long u have had ur Atom since it was fixed/replaced?
Just want to know how long u have had ur Atom since it was fixed/replaced?
Click to expand...
Click to collapse
Almost 3 months (next week)
screen moisture
well i had this same issue.. about 1x1 inch hollow...and its mainly caused if the screen is pressed or rubbed too hard.. i tried to move it by pressing gently from its sides but in vein.
eventually after some days, to my surprise, i gently tried to move it from top to bottom of the screen and kept on forcing it downward, it squeezed its size to a tiny 1 mm bubble and moved its way automatically to the bottom and vanished.
So, things do happen i must say keep it with u for another 1 week and try my trick... hopefully it will do.
I have that problem on my Atom Exec for more than a week, where should I send it to get it repaired? I also have a high pitch noise comming from the screen.
Same problem
I bought mine in HKG and after 2 weeks got the same problem, i was sure its moister falke but already 1 month passed and nothing, its stay on the same place and same size.
I am pissed off paying so much money and have this **** problem.
I bought it from Hong Kong also, where should we send it to get it fixed?
There is a Working Solution
I have tried the suggested solution that was offered by farrukhmustafa and belive it or not it WORKED !!! The blemish big 1" i had over my ATOM EXEC was amazingly dissapeared totaly.
I just did what was wrote in the thread from farrukhmustafa, i gently pressed the screen moving the mouister down lower left side and it complety dissapeared.
Look at the attached picture how it was before i tried this magic, and after it was totaly dissapred.
Try it - Things are do working.
Hi all,
Wondered if anyone has had a similar issue.
I have bought an orange spv m700, and had 2 issues with the screen.
Bought the phone on Friday morning, by Friday evening the screen had a bubble under the surface. I took the phone back and got an immediate replacement.
I have had the replacement phone for 6 days now, and the bubble came back. and without me noticing it the screen has cracked.
First question: is the top layer just a sheet of clear plastic that can be replaced?
Second: has anyone else seen the bubbles appear?
Third: why has the screen cracked so easy, I was really taking care of it (my xda2 was fine for 3 years)
Sorry for such a long post, other than the screen this device is a brilliant piece of kit !
I have only had my trinity for two weeks and tonight the exact same thing has happened. My touchscreen no longer functions properly.
I'm taking it back tomorrow, I hope they replace it. This has occured while the phone was in my pocket (wrapped in a cloth).
I have had mine for about a month now and nothing has gone wrong with it at all.
I am pretty sure the trinity has the same screen as the hermes and i havent had any probs with that either.
I took it back to the the three store and they replaced it. I am happy now.
Going to use the leather case at all times from now on...
my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer
i have noticed that my screen is noticeably brighter too places at bottom (aprox location of soft buttons) and about 2 3rds down center of screen (where my thumb rests) .. you can only notice this when screen in bright white
has anyone else had this problem? any solution or is it just that i use it?? im very confused
larrytango said:
i have noticed that my screen is noticeably brighter too places at bottom (aprox location of soft buttons) and about 2 3rds down center of screen (where my thumb rests) .. you can only notice this when screen in bright white
has anyone else had this problem? any solution or is it just that i use it?? im very confused
Click to expand...
Click to collapse
I guess you mean there are "stuck" or "hot" pixels.
I had same problem.
So i received a replacement from the seller.
Same here, at least with a spot, it is an irregular area with a diameter of about 3mm, it's just brighter, and it's located in the upper left quarter of the display. I only notice it when the background is white, and more evidently when backlight is higher.
Doesn't really bother me tho, and especially is not reason enough to flash back a custom rom and send the device back for warranty waiting who knows how much. Being without it scares me a little since I have nothing else that would do as a decent backup
it's a known issue
search for "blotches" and you'll find a couple of threads about it.
i've seen it on 2 HD2s. i sent the 2nd one back to HTC for warranty repair and they replaced the screen.
My HD2 has started to get these the past few months, call o2uk and they said send the phone back for repair.
I dont want it to go off for a repair as devices like this never come back the same as if it was made in the factory.
I would like a replacement, i dont care if its a refurb.
Could always lose it and claim on the phone insurance lol
sutt359 said:
My HD2 has started to get these the past few months, call o2uk and they said send the phone back for repair.
I dont want it to go off for a repair as devices like this never come back the same as if it was made in the factory.
I would like a replacement, i dont care if its a refurb.
Could always lose it and claim on the phone insurance lol
Click to expand...
Click to collapse
i have o2 premium insurance and i have a tiny scratch/crack on the screen from where i dropped it after a car crash , i asked o2 in the shop if it was covered and was told to call up and say i dropped phone and have a small crack, and would be replaced with a brand new phone.
i think i may call and mention the drop and the small crack / scratch and now have parts of the screen that are not coloured correctly lol
I have the same problem. I contacted the online dealer and they told me they would not replace it and I had to contact HTC support. Is this right?
I had this, htc repaired it free in 5 days. Go to htc uk website and call their support line. Was painless -just needed receipt (paypal proof in my case)
Did you get a replacement handset or did they just change the screen?
larrytango said:
i have noticed that my screen is noticeably brighter too places at bottom (aprox location of soft buttons) and about 2 3rds down center of screen (where my thumb rests) .. you can only notice this when screen in bright white
has anyone else had this problem? any solution or is it just that i use it?? im very confused
Click to expand...
Click to collapse
i have exactly the same issue. does anyone knows if it is a problem strictly of the touchscreen? replacing it will resolve the problem?
thanx in advance
Hello,
The left side of the screen shows some Missingno type glitching (I've attached some pics)
Does anyone know where this type of problem comes from?
I had the screen replaced and it worked beautifully afterwards for a couple of days...
I also installed system updates.. so I'm wondering; is this a hardware or software issue?
Thanks for your time and interest
/Shady69
Happened to my wife. Needed to be returned and fixed, hardware glitch not software. I am not sure if it was a screen issue or some other hardware.
Sent from my XT1575 using Tapatalk
Did you have the screen replaced because of the screen flashing, or did the flashes start only after you had the screen replaced?
If the problem has been consistent over the course of two different screens, it would point towards a hardware fault on the sending end of the display connector, right where the ribbons leave the motherboard.
If this problem is brand-new, it might just be that the display connector was not fully secured when the new screen was installed.
Mine is doing the exact same thing. Left side goes all grey and static looking.
I took it apart and reseated the screen ribbon connector and at first I thought it made a difference, but now it continues to glitch out. I took it apart a second time and it has the half screen right at boot up. Sometimes it goes away just setting on the desk but seems to come back regularly. Its only the visual part of the screen, the touch points are still all in the same locations. And when I took a screen shot while it was glitching, the screen shot came out normal. So I am hoping its only the screen/digitizer that is going bad.
I am going to buy a new screen and see if that fixes it. Its only $60 on eBay and its pretty simple to take apart. I will post back if it fixes the problem. That way if someone else has the issue they will know.
Moto x style display problem
I have got the similar problems with display and I will return for warranty repair. I will tell you later what happened.
Downgrade to Lollipop , It worked for me.!
...
(This is the tip for everyone)
I replaced the screen and that seems to have fixed it for now. I haven't had much chance to use it since the screen replacement though. I will update in the next week or so and let everyone know how the screen replacement holds up.
The replacement screen only lasted about a week and now the righthand side has glitched out. I am going to take it apart and put it back together but i think its time for a new phone.
These phone are getting cheap and I really like it so I may just get another. Although the lure of a dual sim version is attractive.