I ' ve got dopod 838 pro.i've with screen.screen don't respond on stilus from time to time.who can help me?
icq:239810337
Take a look HERE. My guess is you have the screen alignment problem which has occurred on many devices.
Check your serial number against the table.
ok, and what?
my s/n ht649....
vladislavka said:
ok, and what?
my s/n ht649....
Click to expand...
Click to collapse
Well not much to add really. If you have a warranty do not delay, demand a new one - not a repair job.
If you have no warranty you can only try the standard screen allignment suggestions. See the Wiki and my post here:
http://forum.xda-developers.com/showthread.php?t=302028
Mike
Related
what is the problem ?
i have last rom 24062006
thanks
biker200 said:
what is the problem ?
i have last rom 24062006
thanks
Click to expand...
Click to collapse
What kind of reset: HARD or SOFT?
soft reset
right now i only see the screen that say 02 logo, i try to flash the rom again but it didnt help.
biker200 said:
soft reset
right now i only see the screen that say 02 logo, i try to flash the rom again but it didnt help.
Click to expand...
Click to collapse
If your device after reflashing of official version of ROM isn't starting up - something wrong with RAM or ROM(hardware) IMHO. Visit the Service Centre.
I had similar problems with my Atom. IT seems that there are some hardware issues that prevent Atom from starting in certain conditions. In my case, Atom freezes when I soft-reset using stylus and SR button. It defreezes if I take out battery and put it back, but in this case Atom looses time settings. In case I do softreset with program (like O2 plus) Atom restarts Ok and no problems at all.
nomad_irk said:
If your device after reflashing of official version of ROM isn't starting up - something wrong with RAM or ROM(hardware) IMHO. Visit the Service Centre.
Click to expand...
Click to collapse
is that something i can do if i leave in israel ? where should i send it for repair ? and also dos it worth the money ? to fix it ?
thanks.
biker200 said:
is that something i can do if i leave in israel ? where should i send it for repair ? and also dos it worth the money ? to fix it ?
thanks.
Click to expand...
Click to collapse
http://www.seeo2.com/support/template/RepairCenter.vm/_country/au
Choose the nearest one, contact with it and send.
If the warranty isn't over, you'll pay for the logistic(transporting) only.
I have a problem with the frontal camera of the tytn. suddenly it has stopped to work. I have tried hard reset without result. someone can help me to resolve the problem or must send the telephone in attendance? which can second be the causes you? there is a way in order to see if it is a problem software or hardware? thanks
If you've done a hard reset, it must be a hardware problem. I would send it back if it's still in warranty,
Joe
yes... is in warranty... but i hope to have another possibility
LUPEN-3 said:
yes... is in warranty... but i hope to have another possibility
Click to expand...
Click to collapse
Sure.. Open it up, repair the camera yourself, close it. Fixed.
oh my God!
I have upgraded the bootloader of the tytn to the last version (2.10olipro) and the radio to the 1.41.xxx, if I send the telephone in attendance, is problems with the guarantee?
There should be no problems with the guarentee. They expect you to do update the phone.
Joe
franjoe1985 said:
There should be no problems with the guarentee. They expect you to do update the phone.
Joe
Click to expand...
Click to collapse
Well updating using official updates is ok but with some providers they check for unofficial upgrades and may not be happy!
Mike
I have the same problem on SPV M3100!!!! no software solution found! I think is a hardware problem... But is a risk to open the pda by yourself!!!(even if could be a simple solution); let me know if you have good news...
what can happen if they notice that I have modernized the tytn with software off board?
LUPEN-3 said:
what can happen if they notice that I have modernized the tytn with software off board?
Click to expand...
Click to collapse
Possibility of voiding the warranty, but search here to see if your supplier will check. Or wait til others reply here.
Mike
how it makes knowing if the service attendance ceck the software?
LUPEN-3 said:
how it makes knowing if the service attendance ceck the software?
Click to expand...
Click to collapse
Well if you post here with your brand of Hermes eg TyTn or SPV etc and asking if anyone knows whether their warranty will be made void if non official ROMs have been flashed. I read somewhere but it could be wrong that Cingular in the US do not routinely check and warranty is not therefore affected.
Mike
I only have flashed spl and radio… tasks that are a problem? I have tytn Italy not brand
LUPEN-3 said:
I only have flashed spl and radio… tasks that are a problem? I have tytn Italy not brand
Click to expand...
Click to collapse
Well maybe it would be easiest to phone them up and ask if it's ok i.e pretend you have not done it yet and see what they say.
Mike
you already have just reason! creed that I will try to us! thank you so much!
Today I used my HD like always. When I picked it up and tried to unlock it, the screen did not react. It does not react to any kind of push on the touchscreen or on the 4 touch buttons. The device starts as it has always, but I can't do anything with it. In the last couple of days I have not installed any additional software, so that can't be it either.
Soft resetting does not work either.
The device is fully loaded, has updated original rom.
Can anyone help me
Try HardReset (VolUp+VolDown then 1click PowerOn, follow display): if this isn't usefull -> Customer Service
D'rath
PS: HR erases all
After the hard reset the screen goes to a message saying: tap screen to set up your device.
I still can't tap the screen so the hard reset ends there...
Is there someone who knows a solution, if not I will have to send it back to the factory or something.
i had that bother with mine, it turned out that it was the orange rom that was causing all the problems. I put in dutty's 3.4 and that solved it
My provider is T-mobile. This means no special rom is on my hd. Is it wise to put Dutty's rom on my hd, with the thought that i might want to sent it back to HTC? Can I after putting Dutty's rom on it and finding out it still does not work put another rom on there leaving no trace of dutty's rom?
If you still have the original rom on it, seems to me that the best option is to send it off under warranty.
+1 Anfloyd say true ^^
Better solution if under warranty
D'rath
Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.
Than that is what I will do.
Thanks for the advice all!
Anks said:
Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.
Click to expand...
Click to collapse
I have same problem with my HD!
So what was cousing problem - software(ROM) or hardware?
And did waranty cover it?
I have this with most of the newer ROMs and with all W6.5 roms.
Try to flash to a version from around april of this year.
I have this problem also - luckily for me I live in Milton Keynes and the HTC repair centre is just round the corner from me. I have taken it there for repair under warranty. Will let you know what they say when I get it back....which hopefully will be today.
Hi guys ,
i have the same problem .
Touchscreen stopped to work. It was up but not possible to tap anything.
I think to change digitizer and then all the lcdscreen.
Is possibile to change only the digitizer ?
thehawk7 said:
Is possibile to change only the digitizer?
Click to expand...
Click to collapse
yes it is possable to change the digitizer but it is easier to replace both digitizer+lcd
Hello My touch Screen dosent respons when i press on it. It just happend when i had it in my pocket ?? some ideas? But if i hafe to change the touch screen do you know about some links how to do it. How to opnen the phone
My HD has the same problem. You can try and call HTC in your country. I've been told that HD has 27 months of warranty from manufacture date. You may still be under warranty
Assume that you have already tried doing soft and hard reset, haven't you?
ypsmav said:
Assume that you have already tried doing soft and hard reset, haven't you?
Click to expand...
Click to collapse
The problem with hard reset is that after reset you get into "phone setup" mode where you set up time, operator, align screen and so on. But 1st thing your phone asks you after hard reset is "Touch the screen to continue" Since it does not respond to taps, you get stuck
bogdatov said:
The problem with hard reset is that after reset you get into "phone setup" mode where you set up time, operator, align screen and so on. But 1st thing your phone asks you after hard reset is "Touch the screen to continue" Since it does not respond to taps, you get stuck
Click to expand...
Click to collapse
Yes I have reset it but when I turn it on i hafe to calibrate the screen so I am stuck
Check out this thread on the subject of replacing the screen: http://forum.xda-developers.com/showthread.php?p=4662874#post4662874
MAMeingast said:
Check out this thread on the subject of replacing the screen: http://forum.xda-developers.com/showthread.php?p=4662874#post4662874
Click to expand...
Click to collapse
Thanks I have lookt for this video ! But do you think it would help to change the screen? Maybe its the software
Ole Andreas said:
Thanks I have lookt for this video ! But do you think it would help to change the screen? Maybe its the software
Click to expand...
Click to collapse
If you have tried a hard reset and the screen doesn't respond during initial setup (where it says: tap the screen to continue setting up your device) it very likely is the hardware! I would have no other explanation!
Just to be sure, you could try flashing a different ROM - but I'm very sceptical, that this would make any difference...
Also, don't you still have warrenty on the device?
MAMeingast said:
If you have tried a hard reset and the screen doesn't respond during initial setup (where it says: tap the screen to continue setting up your device) it very likely is the hardware! I would have no other explanation!
Just to be sure, you could try flashing a different ROM - but I'm very sceptical, that this would make any difference...
Also, don't you still have warrenty on the device?
Click to expand...
Click to collapse
I dont know because i have brought it used and I dont have the warrenty note. But maybe the serial number on the phone can help my ?
I Am gone try a new rom
Ole Andreas said:
I dont know because i have brought it used and I dont have the warrenty note. But maybe the serial number on the phone can help my ?
I Am gone try a new rom
Click to expand...
Click to collapse
Hmmm... good question... Maybe the serial could be enough - but I'm not too sure HTC will admit that! By the way: HTC shouldn't need any proof at all since the phone was released last year - so noone can have a Blackstone older than 12 months, right? But again: I don't think HTC will take care of it that easily...
This is a good place to start for finding out your warranty status.
Go through the process - your digitizer is very likely to be the fault, which is hardware and is replaceable. But why would you want to do this at your own expense if your device is still in warranty?
If you have HardSPL installed, you'll need to revert back to stock SPL and ROM, otherwise HTC will reject your device as these pieces of software voild your warranty.
Good luck.
Good Day,
Thought I would add my thoughts to this as currently going through same thing. I managed to get the ROMs and SPL back to Stock, even downloaded latest ROM from HTC.com to see if this would make a difference but screen still not completely not working but very intermittent.
Phoned HTC Support 1200 Monday, UPS were scanning and picking up package 1500 Tuesday, phoned today 1100 Thursday and they have received it but there were no updates on the repair status
Jody
MAMeingast said:
Hmmm... good question... Maybe the serial could be enough - but I'm not too sure HTC will admit that! By the way: HTC shouldn't need any proof at all since the phone was released last year - so noone can have a Blackstone older than 12 months, right? But again: I don't think HTC will take care of it that easily...
Click to expand...
Click to collapse
Hmm know but i can try to call them and describe the problem.
Budadank said:
This is a good place to start for finding out your warranty status.
Go through the process - your digitizer is very likely to be the fault, which is hardware and is replaceable. But why would you want to do this at your own expense if your device is still in warranty?
If you have HardSPL installed, you'll need to revert back to stock SPL and ROM, otherwise HTC will reject your device as these pieces of software voild your warranty.
Good luck.
Click to expand...
Click to collapse
Its seems to me that its not a problem because the warranty is still on
had to replace my touchscreen just today - cost 90 dollars - lesson learned don't let your toddler play with your phone
I've got serious display problems with my htc leo. From on second to another there is shadow allover my screen an some seconds later is disappears again. But sometimes it lasts longer. Screenshots are attached.
I hope somebody here can help me!
Sorry for my bad english :/
w**.abload.de/image.php?img=zzzvhcv.jpg
w**.abload.de/image.php?img=xxx2hs0.jpg
Wasn't allowed to post links because i'm not yet verified by a mod.
eddsor said:
I've got serious display problems with my htc leo. From on second to another there is shadow allover my screen an some seconds later is disappears again. But sometimes it lasts longer. Screenshots are attached.
I hope somebody here can help me!
Sorry for my bad english :/
w**.abload.de/image.php?img=zzzvhcv.jpg
w**.abload.de/image.php?img=xxx2hs0.jpg
Wasn't allowed to post links because i'm not yet verified by a mod.
Click to expand...
Click to collapse
i should try a hard reset and if the problem still isnt gone send it back to the store you got it from. could verry well be a hardware error
jamieeeee said:
i should try a hard reset and if the problem still isnt gone send it back to the store you got it from. could verry well be a hardware error
Click to expand...
Click to collapse
i did a hard reset an even put a new rom on it. where do i get the original german tmobile rom from for sending it back.
Surely thats a screen fault isnt it? Send HTC the pictures and get them to tell you what to do. It should be swappable on warranty... (providing you havent dunked it)...