Database Users

P3300 - brick?? Please help!!!

During firmware update the USB cable has been disconnected by mistake, and since then it displays a white screen without loading the OS.
All trials to reflash failed, since it does not see the current SW version (I think).
Is there any tool or any way that can help me force the firmware update to the device unconditionally?
Help would be highly appreciated.
TIA, Zohar

zoharbl said:
During firmware update the USB cable has been disconnected by mistake, and since then it displays a white screen without loading the OS.
All trials to reflash failed, since it does not see the current SW version (I think).
Is there any tool or any way that can help me force the firmware update to the device unconditionally?
Help would be highly appreciated.
TIA, Zohar
Click to expand...
Click to collapse
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Good luck
RvBCrS

rvbcrs said:
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Good luck
RvBCrS
Click to expand...
Click to collapse
rvbcrs is right,try to get the phone into bootloader and reconect the phone if the system reads the connection try flashing with the t-mobile org shipped rom if ur in luck,should work.All the best.

No upgrade of bricked Phone in bootloader mode under Vista
Under Vista the upgrade in bootloader mode soed not work!
I think it is because of Windows Mobile Device Center Software instead of ActiveSync. Under XP no problem in 15 minutes...

well I have HTC so what shall I do
when I have the 3 stipes display. Thanks, radim
rvbcrs said:
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Good luck
RvBCrS
Click to expand...
Click to collapse

rvbcrs said:
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Click to expand...
Click to collapse
Can someone help me with this? I've got to the "bootloader mode" but don't know how to flash it from there. ActiveSync doesn't make a connection at that stage of course.

Travelcard said:
Can someone help me with this? I've got to the "bootloader mode" but don't know how to flash it from there. ActiveSync doesn't make a connection at that stage of course.
Click to expand...
Click to collapse
Download this HTC P3300 WWE factory rom here http://rapidshare.com/files/19322112/HTC_1.12.405.01_026790_WWE_SHIP.rar. Now first launch Bootloader (multi color screen) and just run the ROMUpdateUtility.exe from the rar, voila your device unbricked .
PS: If you are running vista you must first change a driver, see link below to fix that. Cheers
http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=23&Itemid=27

Phew! That worked perfectly. Thanks a lot for that.

Travelcard said:
Phew! That worked perfectly. Thanks a lot for that.
Click to expand...
Click to collapse
Your Welcome

Touchscreen does not react

Today I used my HD like always. When I picked it up and tried to unlock it, the screen did not react. It does not react to any kind of push on the touchscreen or on the 4 touch buttons. The device starts as it has always, but I can't do anything with it. In the last couple of days I have not installed any additional software, so that can't be it either.
Soft resetting does not work either.
The device is fully loaded, has updated original rom.
Can anyone help me

Try HardReset (VolUp+VolDown then 1click PowerOn, follow display): if this isn't usefull -> Customer Service
D'rath
PS: HR erases all

After the hard reset the screen goes to a message saying: tap screen to set up your device.
I still can't tap the screen so the hard reset ends there...
Is there someone who knows a solution, if not I will have to send it back to the factory or something.

i had that bother with mine, it turned out that it was the orange rom that was causing all the problems. I put in dutty's 3.4 and that solved it

My provider is T-mobile. This means no special rom is on my hd. Is it wise to put Dutty's rom on my hd, with the thought that i might want to sent it back to HTC? Can I after putting Dutty's rom on it and finding out it still does not work put another rom on there leaving no trace of dutty's rom?

If you still have the original rom on it, seems to me that the best option is to send it off under warranty.

+1 Anfloyd say true ^^
Better solution if under warranty
D'rath

Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.

Than that is what I will do.
Thanks for the advice all!

Anks said:
Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.
Click to expand...
Click to collapse
I have same problem with my HD!
So what was cousing problem - software(ROM) or hardware?
And did waranty cover it?

I have this with most of the newer ROMs and with all W6.5 roms.
Try to flash to a version from around april of this year.

I have this problem also - luckily for me I live in Milton Keynes and the HTC repair centre is just round the corner from me. I have taken it there for repair under warranty. Will let you know what they say when I get it back....which hopefully will be today.

Hi guys ,
i have the same problem .
Touchscreen stopped to work. It was up but not possible to tap anything.
I think to change digitizer and then all the lcdscreen.
Is possibile to change only the digitizer ?

thehawk7 said:
Is possibile to change only the digitizer?
Click to expand...
Click to collapse
yes it is possable to change the digitizer but it is easier to replace both digitizer+lcd

htc hd broken display

I'm very disappointed, I'm having problems again with my htc hd. At first it blocked and it wouldn't want to turn on. I sent it back twice under warranty with the same problem and in the end they replaced the motherboard.
I thought that now that practicly i have a new phone i won't have any problems with it. But surprise! The display just got crazy. When i touch the screen in a spot it activates in a completely different spot. It's the same thing on the entire screen. Check out the video.
Anybody had this problem? Oh, by the way the phone didn't managed to fall from somewhere, or get hit by something or anything else.
PS: Next step: htc snap. No touch, no worries. I hope so.

shobo said:
I'm very disappointed, I'm having problems again with my htc hd. At first it blocked and it wouldn't want to turn on. I sent it back twice under warranty with the same problem and in the end they replaced the motherboard.
I thought that now that practicly i have a new phone i won't have any problems with it. But surprise! The display just got crazy. When i touch the screen in a spot it activates in a completely different spot. It's the same thing on the entire screen. Check out the video.
Anybody had this problem? Oh, by the way the phone didn't managed to fall from somewhere, or get hit by something or anything else.
PS: Next step: htc snap. No touch, no worries. I hope so.
Click to expand...
Click to collapse
Could be that your screen alignment is not setup properly. Have you tried setting this up?

had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon

alchopop said:
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
Click to expand...
Click to collapse
If you have removed everything illegal from phone, i.e. returned phone to original SPL and rom and then returned phone under warranty, they are obliged to fix it or send a replacement under warranty as your phone is only 2 months old. If they fail to comply I would threaten them with Standards agencies and Watchdog.
Let me know how you get on.

Fallen Spartan said:
Could be that your screen alignment is not setup properly. Have you tried setting this up?
Click to expand...
Click to collapse
Thanks for the reply. The problem is that i can't get there. Is way to down and i practicly can't click it.
Is there any other way to get to screen alignment?

shobo said:
Thanks for the reply. The problem is that i can't get there. Is way to down and i practicly can't click it.
Is there any other way to get to screen alignment?
Click to expand...
Click to collapse
Couple ways:
1. Manual way by navigating to Start > Settings > System > Screen
2. By performing a hard reset. After you have performed a hard reset and rebooted device you should be prompted with a setup screen allowing you to align screen and then enter date/time.
Have you tried performing a hard reset?

Fallen Spartan said:
Have you tried performing a hard reset?
Click to expand...
Click to collapse
I just did. Unfortunatelly the problem hasn't been fixed. The display isn't working good at all.
I guess i have nothing to do but to send it back under warranty again.

shobo said:
I just did. Unfortunatelly the problem hasn't been fixed. The display isn't working good at all.
I guess i have nothing to do but to send it back under warranty again.
Click to expand...
Click to collapse
After your hard reset were you not able to screen align?

I had the same issue. Without any impact or misuse the screen started becoming misaligned. Re-aligning the screen would only work for a short time before it again went crazy - it gradually got worse until the phone was completely unusable.
It turned out to be hardware fault with the touch overlay. I sent it back and HTC repaired it under warranty.
Having searched a lot around the web, I think this is a fairly common fault.
The tricky part was doing anything with the phone when the screen doesn't work. e.g. removing the "illegal" software - hardspl and the cooked ROM. In the end I used some software called "EveryWAN remote support". This is free software that lets you operate the phone through your PC. You could try using this to get to the align screen. Good luck.

alchopop said:
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
Click to expand...
Click to collapse
Update:
I sent it back again via CPW and they put a note on my file that although the software may have been "illegal" there is no way it could have caused the fault to the phone, I also restored it back to the origonal configuration so they could see it was a fault on the phone itself and not software.
Well, to cut a long story short HTC have accepted responsibilty and givenme an exchange unit and reintated my warranty so I am happy as Larry.
All I can say id dont give up on getting satidfaction out of HTC. in my opinion they have a duty of care to us as customers even if we put "illegal" software on our phone.
Simon

Fallen Spartan said:
Couple ways:
1. Manual way by navigating to Start > Settings > System > Screen
2. By performing a hard reset. After you have performed a hard reset and rebooted device you should be prompted with a setup screen allowing you to align screen and then enter date/time.
Click to expand...
Click to collapse
3. pressing "VolumeUP" and "VolumeDOWN" and "Touching the screen" all at the same time -- gets you to align screen.
ABOUT THE SCREEN PROBLEM:
judging by the problem you have it might be that some of your digitizer wires arent working (broken or not having a proper contact) -- if the problem started immediately after you got your HD back from service, - then it might be that the guys there broke a wire of digitizer or didnt attach the wires to its connector-- Digitizer has 4 wires who connect to device (if only 3 or less wires work-- incorrect screen response and no way to align it) .... (sory for the english but I dont know all the names of the stuff i wish to mention )
I suggest you to take it to service and explain them the problem and say that it might be the wires of digitizer , because of the last service!
Good Luck!
oh and HTC Snap aint worth it- HD is best!!! you just had a bad model, which is one of thousands(you may consider yourself as a chosen one )

My display just stopped working. Completely. They changed the whole front part at warranty and now it works way faster while browsing it. It took 15 days to replace the part. Unfortunately I have other issues with the phone but I don't want to be off topic here.

SneakyR said:
My display just stopped working. Completely. They changed the whole front part at warranty and now it works way faster while browsing it. It took 15 days to replace the part. Unfortunately I have other issues with the phone but I don't want to be off topic here.
Click to expand...
Click to collapse
I RMA mine due to black screen. After they returned the darn phone (after changing the bezel and motherboard - you would think it is as good as a new phone), Wifi and Bluetooth does not work. Gonna stick right beside the router or bluetooth set to detect...
I am going to condemn HTC soon....

Hello all! i have the same problems with the screen! i align it and shortly it goes crazy! i noticed that after i flashed the energyrom with build 28011 but i dont think there is the problem..

Kristaps-K9-Lv said:
3. pressing "VolumeUP" and "VolumeDOWN" and "Touching the screen" all at the same time -- gets you to align screen.
Click to expand...
Click to collapse
Thanks, forgot that one

I have this problem, it was just this week - christmas day onwards. It's random as to the problem being there.
Bought the HD from mobiles.co.uk without cancelling the insurance.
it will always work again for a short period if I manage to get to the align screen config.
I'm running the stock rom (never flashed)
I have done some TF3D changes. (background, icons, etc.)
It can randomly decide to work again, and then randomly not work.
found out the volumer control and tap screen shortcut to the align screen config, so that should help me get it back quicker.
It's like the lower down the screen I tap, the further away it is from what actually sows on the screen. the call home back end buttons dont work when it is not aligned.
I'm in the UK and the date of the insurance letter is 15th June 2009 on an 18 month contract with O2
What should I do?

It happens more often now, and is getting annoying.
it can end up lower down the screen to now be out either above or below it
I really need help with it.
I ended up ringing the landline phone, and possibly (almost certainly) waking up people in the house struggling to turn it off.
A solution is needed pronto.
It can go wrong within seconds of doing the alignment thing

RickDawson said:
It happens more often now, and is getting annoying.
it can end up lower down the screen to now be out either above or below it
I really need help with it.
I ended up ringing the landline phone, and possibly (almost certainly) waking up people in the house struggling to turn it off.
A solution is needed pronto.
It can go wrong within seconds of doing the alignment thing
Click to expand...
Click to collapse
i have same issue. texting is a pain in the ass now . the sreen seems to shift up by 2cm or something, very annoying.
i tried realigned the screen like 20 times, saw bit improvement but still not the same. maybe bring to shop for screen replacement.

LCD Blank
Sorry, it's my first, I have a problem with my HTC Touch HD LCD, I used it as modem but suddenly it's off and I have no Picture in my Display, the Machine is Okey I think, I have tried this morning, it can receive a phone in...
anyone know what i should do with it?
Thanks

Blackstone screwed!!! Help!!!

I have a situation out here..a TERRIBLE one
Since couple of hours back, its seems that the END KEY button is 'pressed' continuously. So I cannot use the device anymore as its always in locked state.
Figured it out because, sometimes I managed to unlock it but locked back again in no time.
Was using Dutty's Holy Grail.
Tried flashing other ROMS, even stocks ones; but they all stuck up on alignment. Upon restart, the unlock thing appears at the bottom (6.1 ROM) but its only for a second or so and that alignment things take control again.
I do not know if I've explained it well, kinda freaked out here
Guys, pls. do help me out...I've tried soft/hard resets, flashing...

fazalali110 said:
I have a situation out here..a TERRIBLE one
Since couple of hours back, its seems that the END KEY button is 'pressed' continuously. So I cannot use the device anymore as its always in locked state.
Figured it out because, sometimes I managed to unlock it but locked back again in no time.
Was using Dutty's Holy Grail.
Tried flashing other ROMS, even stocks ones; but they all stuck up on alignment. Upon restart, the unlock thing appears at the bottom (6.1 ROM) but its only for a second or so and that alignment things take control again.
I do not know if I've explained it well, kinda freaked out here
Guys, pls. do help me out...I've tried soft/hard resets, flashing...
Click to expand...
Click to collapse
When alignment screen appears have you tried pressing power on/off, as this should hopefully bring you back to lockscreen where you may be able to unlock device before going back to alignment screen.
If you are still unable to unlock device its most likely due to a hardware issue with button and its probably worthwhile returning device under warranty. Ensure you have returned to stock SPL & rom beforehand

Thanks a lot for your response.
Tried that too..pulling out the stylus unlocks it for a moment though, but still not of any benefit.
Warranty hmmm....I got it from UK as it was cheaper from where I live.
Anyway will try to get some local support.

fazalali110 said:
Thanks a lot for your response.
Tried that too..pulling out the stylus unlocks it for a moment though, but still not of any benefit.
Warranty hmmm....I got it from UK as it was cheaper from where I live.
Anyway will try to get some local support.
Click to expand...
Click to collapse
If the country that you bought the device and the country that you live are both member's of the European Union you are entitled to a 2 year hardware warranty as long as you can provide the initial purchasing receipt/invoice
Also it helps if the phone is in stock rom with the official spl but that is not obligatory by any means.

Have you tried bypassing the alignment phase? Try this:
The solution, to skip or bypass the screen alignment process altogether.
How to do it: Create a blank text file called, welcome.not, instead of welcome.not.txt, and place it in the root of your storage card. Next, flash a new rom or hard reset and you're done. If all goes to plan, the "welcome" phase will be bypassed, and you will not be prompted to align the screen or set the date, location, time etc.
If for some reason it does not, go into the root of your SD and manually with your stylus or via activesync on your desktop create a new blank file in there and name it welcome.not. If it works then leave it in the root of your SD and it will allow the bypass with each new flash or hard reset.
Click to expand...
Click to collapse
That should at least get you past the alignment phase at least.

ioannisman said:
If the country that you bought the device and the country that you live are both member's of the European Union you are entitled to a 2 year hardware warranty as long as you can provide the initial purchasing receipt/invoice
Also it helps if the phone is in stock rom with the official spl but that is not obligatory by any means.
Click to expand...
Click to collapse
Nah, not in the european union either.
ClydeB1 said:
Have you tried bypassing the alignment phase? Try this:
That should at least get you past the alignment phase at least.
Click to expand...
Click to collapse
I cooked a rom without windows lock and welcome, but still can't use the mobile. Touching the screen only brings the back light up..doesn't do anything else
Don't know what went wrong, it was placed peacefully on a table, had used it 15~20mins back; and when i try to use it again BAM!
Have a feeling its the digitizer.

fazalali110 said:
Nah, not in the european union either.
I cooked a rom without windows lock and welcome, but still can't use the mobile. Touching the screen only brings the back light up..doesn't do anything else
Don't know what went wrong, it was placed peacefully on a table, had used it 15~20mins back; and when i try to use it again BAM!
Have a feeling its the digitizer.
Click to expand...
Click to collapse
Sure is sounding that way, sorry to say.

Got it repaired for around 80$. Thanks for all your support.
Back to flashing...

fazalali110 said:
Nah, not in the european union either.
I cooked a rom without windows lock and welcome, but still can't use the mobile. Touching the screen only brings the back light up..doesn't do anything else
Don't know what went wrong, it was placed peacefully on a table, had used it 15~20mins back; and when i try to use it again BAM!
Have a feeling its the digitizer.
Click to expand...
Click to collapse
Man....!!!
I faced the same issue last week.....
I made eveything soft, hard reset and it didn't work also ROM upgrade also still stuck in the same page of align and it seems the touch screen doesn't work or there a delay to repond to your touch order....
Please I need your help it's still new and it's out of warranty.......

fazalali110 said:
Got it repaired for around 80$. Thanks for all your support.
Back to flashing...
Click to expand...
Click to collapse
What was the problem ?

jasemHD said:
What was the problem ?
Click to expand...
Click to collapse
well, just after a day, the same problem occured. HD was locking on it own BLAH BLAH. Gave it back to the guy who repaired it and he fixed it again today.
Well, I didn't want to take any chances, so, just bought a HD2
EDIT: I was told that the problem was with the sensor, I'm sure he meant digitizer.
If you are sure that its nothing to do with the software, send it for repair. If not under warranty, get it repaired by someone trustable
Best of luck, I feel for you

Wierd Problem!! GOT PICS!

when i get this problem in the phone it doesnt make any sound when someone call or when the ringer is set up and i need to restart it so it will be fine but this problem has been showing up for 3 month and i got no idea what is making it!! and it makes my phone sometimes freeze and heat up :S

Are you currently on the stock ROM?

Yes T-mobile Stock rom 3.14

Have you considered trying one of the custom WinMo 6.5 ROMs? If this is an issue with the stock ROM or any recent updates then I'm certain the chefs in the WinMo 6.5 section have addressed it.
I'm on tytung's NexusHD2-Gingerbread V3.0 currently and have been flashing different Android ROMs since I got my HD2 Just some food for thought.

I upgraded my ROM from T-mobile center but still no effect and im abit of new in this and i dont know how to do cooked ROM's and i dont want to brick my HD2 :S

Have you tried a hard reset (factory restore)?
You will need to backup your contacts etc first but this will fix any software issue you have.
If the problem persists after that, it is something more serious.

Yes already did 4 times!!! and backed up all my stuff with PIM Back up

anyone help?

Sounds like a hardware problem. this is a warranty issue.

also, you might have selected something wrong in the gsm/cdma settings, check your network settings.

se1988 said:
Sounds like a hardware problem. this is a warranty issue.
Click to expand...
Click to collapse
the problem i bought it a year and 2 month ago :S
orangekid said:
also, you might have selected something wrong in the gsm/cdma settings, check your network settings.
Click to expand...
Click to collapse
how i check it and tell you?
and now my screen isnt responsive it takes time to response to my fingers!! :S:S!!! my phone is F***ed now (
the screen when i lock the phone and press END button to reopen it, it wont response but when i touch other button it response like it should be!! im goin crazy right now :S
this is my new problem!! :S
http://forum.xda-developers.com/showthread.php?t=699281&page=17

SnakeBites said:
the problem i bought it a year and 2 month ago :S
how i check it and tell you?
and now my screen isnt responsive it takes time to response to my fingers!! :S:S!!! my phone is F***ed now (
the screen when i lock the phone and press END button to reopen it, it wont response but when i touch other button it response like it should be!! im goin crazy right now :S
this is my new problem!! :S
http://forum.xda-developers.com/showthread.php?t=699281&page=17
Click to expand...
Click to collapse
Well, if your phone is out of warranty, and you don't have insurance, I am sorry to say you are out of luck. This must be a hardware issue.