Database Users

XDA II Turning itself on

My XDA II keeps turning itself on, as if a program is waking it up.
I have checked that no programs are running using the option under Start/Settings/System/Memory.
Is there a way to see what processes are running in the background?
It does this even when stationary on my desk so it's not an accidental button press.
Has anyone else experienced this?
I'd appreciate any suggestions on tracking this down as it has a huge impact on battery life.
Thanks.

yup... mine was caused by Activesync. Make sure you have all the settings set to "Manual".
You can also download "Notification Check" by Scarybearsoftware. It will go through your PDA and look for extra events that don't belong there.
For some time I was getting a calander event for some birthday that didn't even exist!

yep, here too
I notice that it turn on after upgrading from 1.66 to 1.72
I'm not sure that could be for this...
I'll try "Notification Check"...from scarybear software

I had this and it was doing my head in! But using the check notifications did not help. I thought that possibly some of the games I installed to my SD card may have caused the problem.
So I copied everything off the card, and formatted it in the pocketpc (resco explorer), not from a card reader! Then I copied everything back and since then not a single un-intentional turn on.
Cheerio
Howard

Well, it didn't fix it for me either. I'm now testing with the Storage Card removed.
I'll post back if I find anyhting.

Another problem is when your GPRS connection activates itself!! soo annoying.

Taking the storage card out made no difference.
So far, however, with Flight Mode turned on it seems to be fine.
If this is the case then that would be really annoying.
What would be going on with Flight Mode Off to cause the XDA II to wake up?

With the radio off, GPRS is also off (as is BlueTooth and IR).
Is GPRS turning the device on?
Immediately after the device powers itself on, tap the signal meter and see if GPRS is connected.
Do you have a POP3 or IMAP4 Email account set to retreive messages at a regular interval?

Thanks, I'd already checked those.
The radio off was a red herring. It woke me up at 02:06 for no reason that I coulod find, with radio off.
I'd really like to find this before doing a hard reset so that I can fix it again if necessary and posting here will help others.
There's nothing worse than curing a problem and you don't know how.

My feeling is that it is being caused by some program you have loaded . . . or worst case, by a combination of programs. Unfortunately, if that's the case, the most likely way to track down the culprit will be to -
1. Hard-reset your device.
2. Run it for a time with no additional programs installed to make sure the problem is gone.
3. One at a time, install a single additional program and run it that way for a while to see if the problem occurs.
4. Only after proving that the problem does not occur with that configuration do you install another program.
5. If the problem occurs after installing a program - Hard-reset the device again and install only that program - then you know if the program itself is causing the problem or if it is a combination of programs.
This does not necessarily sound like FUN . . . but I can't see a better way to positively identify which program is causing your problem.
HTH

Thanks for that. That is my thinking too.
I'll do that when I've got a few hours to spare and I'll post the results, identifying the offending program.

ON and OFF
I have the same exact problem.
And I did found out that this is some of the program I install.
Example : SPB Pocket Plus (also other Today's plugin)
I did a hard reset, and try with out any program, then ad one program, then two etc..........until I found out that SPB was the one.
unfortunatly I love some of the plugin, but I have to get rid of it, if I don't want my battery to fall off in one day.

Bruxelles5 wrote:
..........until I found out that SPB was the one.
Click to expand...
Click to collapse
This is curious, as I have SPB Pocket Plus 2.0 installed, and I have never experienced an unintended/spontaneous turn-on (of my imate anyway ).

try turing battery monitor off in sprite backup
and also turn off the battery bar thing in spb2
that sorted my probs out

Turning on
I use Pocketplus and don't have a turning on problem, except when cradled, in which case it continuously tries to sync, even with everything set to manual.
Don't think Pocketplus is the cukprit.
SMW1

No return from standby mode...

Hi all!
With the latest Dopod's ROM it was nice for the first month, but now I have strange behaviour.
Sometimes the device does not return from standby/suspend mode. It does nothing at all if I press the power button. The LEDs are blinking as usual and if I call my mobile from other phone, I got no answer signal, whi my Prophet does not ring at all, means that GSM part works. Any alarmas and notifications fails to appear, as well.
I noticed, that the prsence of any extra unclosed applications increases the chance to hang. So far, I have no idea how to workaround it...
Any ideas? Is someone have the same problem?

It happens to me with my JAMin with both the old and the new WWE rom. somebody exolain it with the backlight settings, but nobody really understand why it happen

Someone alse have this problem?

I also had this issue for a time. I performed a hard reset and it stopped happening, so I am going to assume that it probably had something to do with some of the software that I had installed on it. My money is on SPB PocketPlus. I've not installed it since the hard reset and it hasn't happened since.

Any extra ideas?

I have the same behaviour since the very first day i upgraded to the latest rom.
I find that it happens regularly if it does, meaning you soft reset the device to get access again and then sure enough one hour later again the same behaviour. I have been on travel the last weeks, where i did not have a chance to sync the device and I have not experienced this behaviour at that time.
Maybe it has something to do with the Sync Process.
I hope we can dig into this a little more because it is really annoying. Especially if you consider that the phone does not ring anymore so you never know if someone calls or not.
Cheers Ulf

Password?
Have you set a password on your phone? If so, then remove the password and see if it makes a difference.

Yes I use the Password Funtcion on the PDA part and also for the SIM card.
I will try to turn off the PDA password and see what happens.
I keep you posted.
Thanks for the suggestion.
Ulf
___________________________
Dopod 818pro

Hi All,
turning off the PIN function has solved the problem. The effect is reproducible.
Raised a next question though:How to protect from your wife sniffing into your private appointments without using the PIN?
Gruss Ulf

I have no used any passwords, but has the problem. I've noticed that it happens when the phone is charging. But not only that.

i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.

thycpt737 said:
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
Click to expand...
Click to collapse
Thanks great, so far it helps. If I got the bug agait - I will post. BTW, on the Dopopd's 2.15 it is the only reason for softreset, all the rest works fine!

I have the same problem with prophet touch IX and VIII.
Sometimes, after the device was set to standby (or the display was disabled after some minutes), I can't enable it by pressing the powerbutton.
It seems to have contact to the GSM net (you can call the phone, but it won't ring).
ActiveSync also recognizes the phone, but won't connect.
Maybe this happens less often with battery ~70-100%, but I'm not sure.
The problem occured some weeks after installing Touch IX, and didn't disappear after changing to Touch VIII.
With pdaviet 6, there wasn't anything like this (only the known bootscreen-freeze-problem).
Any ideas?

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

2 MDA VArio IIs Shut down by themselves and freeze?

Has anybody else seen this? it happens to both mine and my wife?
You cannot receive calls, and the alarms don't work? It needs a soft resest to start up again.
Any ideas?

If I understand your problem correctly the same thing is happening to my TyTN. I'm slowly trying to figure out if it's some software that I've loaded or not - any 3rd party apps you've recently loaded? The biggest problem for me is I can't tell if it's frozen or not until I try to turn it back on. Post any progress with fixes and I shall do the same.

Voice Command is the only culprit I can think off
I will uninstall it and see what happens, even though I love it it ha notorious bugs and power consumptions (it runs in the background 24/7)

Also here is a list of my software maybe you can add yours?
atek cool camera
vijay555 vj candela
vjay555 VJbluesync
vodafone fone skin
c ghiesler total commander
tt6
my company flas messenger
pocket mechanic
skype ilium software wallet
fit4carhermes tweaker

mikeycollins13 said:
Has anybody else seen this? it happens to both mine and my wife?
You cannot receive calls, and the alarms don't work? It needs a soft resest to start up again.
Any ideas?
Click to expand...
Click to collapse
If you search the forum I think you find it has been traced to installing *some* apps onto the micro SD card.

Think I might have fixed it
I'm sitting here fingers crossed as I think I might have fixed this on my Vario II.
I was getting the hang in standby mode problem and having to soft reset on average about 3 times a day. I was reading in some forum or other that it has something to do with applications trying to access the SD card while in standby mode.
It occurred to me that this might have something to do with my email settings. I had a pop3 email account setup to download emails at 15 min intervals (24hrs a day).
I changed 2 things :-
1) Changed interval to 30 mins (basically to save baterry power)
2) Unchecked the 'Store attachments on storage card' check box on the Options - Storage tab.
I don't see how changing the interval would change anything apart from possibly reducing the number of crashes.
I think it could well be caused by email trying to store downloaded email attachments on the storage card when in standby.
It's been 2 days now without a hang.
Fingers crossed.
I'll update if it comes back.
Chris

I changed radio from 1.20 to 1.16
Because I realized that i had recently upgraded my wife's and then this started with her too.
I had 1.05->Radio 1.20>HANGS, so changed to 1.11> some hangs, but less, back to 1.20=hanging all the time=>back to 1.16, no hanging so far and battery improved.
Must be something to do with power usage as battery is much better now.
I conclude not such a great idea to upgrade with Chinese Dopod radio rom when living in London, who knows how they all set up their networks and GPRS etc.
Last night, with BT on, and AS in the background, I only lost 30% power compared to 50% before with these apps off. So a noticeable difference.

Deep Sleep mode?

I'm wondering if the Hermes (8525) has a deep sleep mode? Every night I plug in my 8525 to charge, and every morning I can't wake it up. I have to soft-reset with the stylus. If there is a deep sleep mode, is there a way to disable it? I like to do nightly backups and the backup software won't run if the phone won't wake up.
Thanks!

I have the same problem, but this is not always when I have it in standby for a long time. It's also some times when I don't turn the device off but let it go into standby itself.

I've had the same problem with not being able toi wake it up, but only when it's in standby during the day, never when it's plugged in.

joshnat said:
I'm wondering if the Hermes (8525) has a deep sleep mode? Every night I plug in my 8525 to charge, and every morning I can't wake it up. I have to soft-reset with the stylus. If there is a deep sleep mode, is there a way to disable it? I like to do nightly backups and the backup software won't run if the phone won't wake up.
Thanks!
Click to expand...
Click to collapse
I'm finding that my phone won't wake up if it's plugged in either... I always have to soft-reset it to get it back on. Sometimes it takes as little as five minutes to freeze up. If no one has any answers we should compare what software we're running on our phones and see if there's a common problem.

same here sometimes the phone just dosent want to wake up atleast the soft reset works
this is happening to me with the latest cingular rom the one dated 9-21

I'm having the same issues. Applications:
Spb pocket plus
Spb diary 2
Wisbar Advanced 2
I've tried disabling all three and it still ahppens after a hard reset with no software loaded. (Oh, this is an 8525 with the latest cingular rom)

Guys, please use search facility - advanced options if necessary. I think I've lost count of the number of times these issues have come up. A while back I tied together just a few of the solutions folk have discovered - so to save you the hassle here's the link:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike

mikechannon said:
Guys, please use search facility - advanced options if necessary. I think I've lost count of the number of times these issues have come up. A while back I tied together just a few of the solutions folk have discovered - so to save you the hassle here's the link:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike
Click to expand...
Click to collapse
maybe a better search engine will work. many times when i try to find something with the search i get a lot of topics wich have nothing to do with my search criteria.
but thanks for the info, tried it and now we'll wait if it will actualy help.

8YEight said:
maybe a better search engine will work. many times when i try to find something with the search i get a lot of topics wich have nothing to do with my search criteria.
but thanks for the info, tried it and now we'll wait if it will actualy help.
Click to expand...
Click to collapse
I do appreciate to some extent what you say about searches. A lot of people (not you perhaps) tend to overlook the "WIKI" that ties together a lot of the more proven stuff.
Hope things work out for you.
Cheers
Mike

Thanks for the posts. I too have searched and have tried every solution offered here. None worked.
What I have running on the phone.
iLauncher
PocketBreeze
pocket weather (suspect this one is the reason but ran the phone for 3 days with it removed and no change.)
PhoneAlarm
Pocket Informant
Spb Finance
PiePlus
Eten phone dialer(suspected this one too so I hard reset left it off and still got the lockups)
Active sync.... Tried the changes listed here did not work.
So I took the high road and did a hard reset 2 days ago and installed nothing and did not sync with any computer. Over the 2 days the darn phone froze as many time as it did with all the above installed....
So that leaves me to speculate that the culprit is cingulars network upgrade. You see in addition to the freezing the phone randomly loses service and jumps back. That I believe is the problem. Cingular turns down sites and up sites for the rollout. Also I believe the phone has difficulty handing off to sites on standby on GSM. So either a 3g rollout will fix it or a solid radio rom, from the upgrade forumn none seem to be the silver bullet yet, are needed to fix the issue.
Thanks for letting me rant!

I had these same problems with my Tytn when I first bought it. These problems disappeared for me after I upgraded my ROM to my current configuration. (see below)

"the fake server trick" worked for me. It seems that I now have less problems with waking up. Thanks mikechannon for your comment. I did not made use of the WIKI, now I know it's there I can find a lot of solvements and tricks for most common problems. Thanks!

8YEight said:
"the fake server trick" worked for me. It seems that I now have less problems with waking up. Thanks mikechannon for your comment. I did not made use of the WIKI, now I know it's there I can find a lot of solvements and tricks for most common problems. Thanks!
Click to expand...
Click to collapse
Yep WIKI is often overlooked - everyone should browse it.
Pleased that you have reduced the number of lock-ups
Cheers
Mike

I had the same problem: my Hermes wouldn't wake up from standby in the morning.
And I have a solution that works perfectly well for me: I changed the settings so that on A/C my Hermes never goes into standby mode. It just turnes off the display backlight after three minutes, but keeps running all night. No adverse effects so far.
Oh, and it also helps to flash the latest ROM (see the Wiki)
Cheers
Daniel

Polaris reboots and/or hangs randomly

Hello,
I have three Polaris (O2 XDA Orbit 2) here that crash randomly.
a) Sometimes they just refuse to wake up pressing power. Screen stays black, right green network LED blinks normally (as if phone is registered correctly) but the phone is NOT reachable, the mailbox answers the call
b) the device resets and reboots without any obvious reason...
the mentioned problems occur once in 1 or 2 days, not really reproducible...
Does anybody have the same behaviour? Is it a problem of installed Software?
Additional Software installed:
AvantGo
GoogleMaps
TrendMicro Office Scan
PocketCM Contacts 0.19b
Memmaid
Sprite Backup
Resco Explorer 2007, FTP, Registry
WakeUp Tweak
Calendar+
Advanced Config 2.1
TomTom 6
Battery Status Plugin + Clock

What kind of configuration you did with the Advanced Config 2.1?? the others applications are on my phone too, except Battery Status Plugin + Clock and WakeUp Tweak

is there any option to export the config? Its hard to type everything...
WakeUp Tweak is necessary for Alarm Bug prevention (IMHO) and does only set 2 reg keys AFAIK

nobody who has the same issue?
Can DirectPush can be the reason? I am connected with an SBS 2003 Exchange almost all the time...
Thx for an help,

Hmm... I have the same issues and im am using direct push as well. I am going to disable direct push for a few days to see if that will solve the problems...
One more thing. Apart from direct push we are both using resco explorer 2007 but I don´t think that this has something to do with the problems.

I would try to uninstall batterystatus had the issue too had to do hardreset.

The Bleedin' Obvious...
Apologies if this is just too damn obvious to be of any use, but on earlier XDA models I have had problems with poor connections on batteries, so I would check:
1. That your SIM is clean and properly seated - reseat if necessary
2. That your battery terminals are making good contact with no potential obstructions and that it latches properly when closed
3. Try removing, cleaning and reinserting any SD card you may have inserted
That should eliminate any hardware-based causes. The only other thing that I recall having caused problems in the past (on the Artemis) was battery status - especially it's behaviour on boot (and wake??). Might be worth removing it for a bit to see if it makes any difference.
Good luck...there's always return to manufacturer - you might just have a dodgy unit?

Hi, I have the same problem as you (the first one only).

Do you use push mail palmbluetooth? I am trying to test if it has something to do with direct push. I turned it off right after yesterdays post and had no black screen or reboot since. But well... It will take some more days to figure if direct push and these problems are related.

exactly the same problem.
Hi,
I have exactly the same problem of hazardous reboot.
I have a Cruise with the SFR (Vodaphone French) ROM.
I have see it live twice while my phone was on my table without having touch it.
I'll test this like you without 3G a few days and let you know.

hardware is not be the reason, although its worth to check. But it happens also if the unit is laying on the table without touching it at all...
batterystatus is NOT the reason, had reboots without it installed, can someone verify?
Resco Explorer 2007 is NOT the reason, had reboots without it installed, can someone verify?
Direct Push is the open issue to check. Without this enabled, I have a stable unit for 32 days but I'll try many more since this was not so often...
Any comments are appreciated but its definitely NOT a faulty unit since all three of mine have the same issue. Faulty firmware? Faulty OS ;-)
CU

do you have bandswitch installed?

your is a software installed problem mate!
Report here all software installed, bye

Still no reboot or hang since disabling direct push... I did not change something else and had reboots or hangs nearly every day. Would be great to know if it is really direct push/active sync...

same with my device, I think DirectPush is the reason. Can somebody else confirm?

You guys mean to tell me that direct push, which is built into the OS and is a major component of AS on the device for years doesn't work? Come on now. I refuse to believe it. If it truly caused instability like you guys say, that would be an even BIGGER issue than the lack of video drivers!
If anything, there must a software conflict going on that is causing the instability. As a true test, try hard resetting and without installing anything, turn on AS push. Wait a day and let us know what happens.
I'll be getting my TC tomorrow and loading it up to the hilt, including setting it up for my 4smartphone account.

Well... It may sound strange but I really start to belive that this is a direct push issue. I did not have these reboots and hangs right from the start and thought about what I have done before getting the problems. I uninstalled a lot of software and nothing changed. After reading the post of avoigt about direct push I remembered that I did enable this right before the issues started. On the other hand I would not bet all my money that it is really direct push causing the problems but it is the No.1 candidate now.
I am not willing to do a hard reset right now and test just direct push course I need some of the installed components for my working days. I hope someone else is able to test that. I would even offer my exchange server for testing...

Exactly the same problem (Polaris hangs or reboots) several times a day. Removed Direct Push and have not had a problem in three days. I set the schedule in ActiveSync to every five minutes. Also changed the GPRS connection to "Always on".

Same problem!!
My Polaris just cuts completely off a few times a day or screen goes black and can't awaken it. It was working fine for weeks and just started doing this.
I do have bandswitch installed and I do not use direct push.
EDIT: When I push on the battery it turns off. I hope its the battery and not the contacts.

Hi, same problem here.
The original version was the french ROM, and it worked for a week without any problem. (I have the phone for only one week). Last night I flashed it with a english version, and installed only 2 programs, skype and core player.
Facts:
1. if the phone is usb connected with the computer, it doesn't turn off.
2. if the phone is going in power save mode automatically refuses to turn back on by pressing the power button. It's like the display is disabled. If I call my number when is down like this, from the phone that I am calling from I can here the call, but the HTC doesn't ring.
3. it goes off after about 2 minutes if is innactive, and I can turn it back on only by reset. If I am using the phone (playing, browsing, etc.) it doesn't turn off.
I guess it's a soft problem. (but then again, I'm just a beginner user with this phone)
Does anyone has a solution for this?
Thanks