Related
upgraded to the 4.00.10, and have been unable to connect since.
Settings are:
Cellular Line (GPRS)
internet2.voicestream.com
Blank on all authentication info.
Recieve a "The answering modem has disconnected. To check your modem settings......." message with the topion to dismiss. I know I must be missing something, the default settings should work. I am in Northwest Florida in an area covered by the GPRS internet, although Powertel is shown as my local GSM provider.
I've had it working before, on the stock Tmobile ROM, then the upgrade off the site, but since the PPC2003 upgrade its been no dice.
Any ideas? TMobile is stumped, along with the other guys at my Circuit City (we retail T-M there, and the rep and I are both on the new test ROM on our PPC's). His however, works.
Try a soft reset first and if that fails, changing your AP to internet3.voicestream.com or wap.voicestream.com and see if that helps.
HTH
I can connect when I tried wap.voicestream.com, however, I am unable to load any pages or connect to anything. Much like a PC which cannot get any DNS resolution.
Well thats a step in the right direction at least, how about emaill and MSN Messenger! Are they working? Also try running welcome.exe thats located in your windows root folder.
HTH
Same Here
If I connect VIA the T-Mobile VPN I get "answering modem has disconnected".
And if I connect Via T-Mobile Internet it connects but I cant go anywhere, either via web or IM.
Incidentally to get in to manage the connections, when you click on settings it doesnt automatically give you the option to change existing settings, you need to go into add new and cancel and then the option to manage existing connections appears.....weird...
Anyway, anyone any suggestions.
Also running SBP's GPRS Monitor V. 2 Build 224
No ability to connect to anything, HTTP, or AIM type service when on WAP. internet2 and internet3 don't answer at all.
If any US T-Mobile customer is running the 4.00.10 software and is able to connect to GPRS, please list all settings used to connect, in the connection settings, GPRS authorization type, etc; just list as many settings as possible.
I had someone in my CC the other day who told me about the 4.00.10 ROM being available here, and he was on GPRS. If I see him again, I will make sure to clone his settings, or backup his ROM.
Sounds like its about time to try a hard reset also whats you radio stack version?
HTHH
Im using the included 6.24.00 update radio stack. Just completed hard reset on device, still no go. I'll try getting in touch with T-Mobile, I'll just have to neglect mentioning the ROM version Im running. Doesn't seem to be too many differences in the setup of the connections, just in getting them to work :evil:
OK, now whats the status on your radio light does it come on at all?
Also what radio version were you running before the upgrade?
If it was the sock T-Mobile version I'd try installing the newer AT&T stack.
Anyhow if you would like to give that a try drop me an email at [email protected] and I'll forward you the needed four files. As a matter of fact I just downgraded back to the AT&T stack myself just to see if there were going to be any problems and the downgrade went without a hitch.
HTH
Hmmm....
Mine has started working now!
I did uninstall the SPB GPRS Monitor, not sure if that has anything to do with it!?! Need to play with re-installing it I guess.
I turned off AUTO PICK for the GPRS connection and forced it to use internet2.voicestream.com
Yay!
Ok, crap, after further playing it is back to how it was previously...i.e. not working again!
Are there any network problems right now?
emailed.
No luck from TMobile, all looks ok.
Applied the AT&T radio stack with the following results:
Still no luck, same error message, all other functions seem to work the same as before woth the test radio stack.
Miss Bunny said:
Hmmm....
Mine has started working now!
I did uninstall the SPB GPRS Monitor, not sure if that has anything to do with it!?! Need to play with re-installing it I guess.
I turned off AUTO PICK for the GPRS connection and forced it to use internet2.voicestream.com
Yay!
Ok, crap, after further playing it is back to how it was previously...i.e. not working again!
Are there any network problems right now?
Click to expand...
Click to collapse
I too am having the same results.... that is intermittent signal under GPRS. I have actually logged into MSMessenger using the internet2.voicestream.com w/o authentication
...but the whole thing sucks. I am in Atlanta... where are others :?:
Perhaps it is engineering at the Mobile Receiving end :?: Is that posible?
Is there a RSU that is working well under 4.00.10?
Still nothing here. All I can hope is that the TMobile Rep gets to Circuit City soon, and perhaps I can get some help from him (he has PPC2003 on his MDA)
internet3.voicestream.com works every time. I never could get internet2 to work even on the 3.4 original ROM here or in the U.S.
Later..............
I had a lot of trouble too. I went to GPRS Authentication Icon and set to PAP authentication. Now I can connect and actually get it to function for short periods of time. I suspect some problem with Tmobile is causing the intermittent connection loss. The device stays connected but connectivity dispappears. I tried ping tests and they start with semi-acceptable rates then fade away. If it doesn't get better, then I am taking the internet service off of the unit.
I cant believe Im about to say this
As much as I have liked Powertel/ VoiceStream / T-mobile..
They are starting to SUCK.
Customer service
Call connectivity
GPRS
I have had problems maintainging a GPRS connection.
I found that turning the radio on and off revived the connection somtimes.
Other times a soft reset was needed.
To anyone that has a problem Id recommend this...
Call T-mobile talk to WDG about your connectivity problem
next
Go to a retail store or aquire another GPRS phone and test connectivity with it.
Neither of the above solve the problem
It IS a T-MOBILE issue
complain complain complain.
Im not sure if they are saturated or what.
But..
I see no escuse for their problems.
I have had GPRS since day one and it has been flaky since day one.
period.
This is consistent EVERYWHERE I travel to in the US.
Note: I also have voice problems.
Im on my 5 XDA replacement. I havent tried 2003 as its not past Beta and I have enough problems with 2002 to not introduce something that is worse.
Does anyone know when 2003 will be released?
Geez
</soapbox>
BeDammit
Hey guys.
I bought my XdaIIs almost a year ago, but have had no need to use the WiFi until quite recently. I'm with O2 on the 200 Plan (light user) and everything works fine with the phone, including the GRPS: apart from the WiFi. When the phone was sold to me I was told very clearly, and on multiple occasions, that if I can pick up a WiFi signal, and that it's free, then I can connect and browse for free. However, when I tried this at a Coffee House that had free access I could only connect via one of two of O2's "Gateway Partners" and they wanted to charge me for this, which I find outrageous! Can someone confirm to me whether this is correct, as O2 told me that I have to be a "Business User" on a Business Plan to get free WiFi, and that the fact that the phone has WiFi doees not mean that they support it!
If the above is the case, is there anyway around this, such as unlocking the phone, or connecting via a completely different network? I just find it galling that O2 can mis-sell me the phone on the basis that I can connect via WiFi "anywhere and anytime for free" and then to be told that this isn't the case.
Thanks in advance.
Tron
50+ views, and no-one has anything to suggest?
dont have wifi on my device
but wifi works just like it does on pc's
where it works just like it does with a normal LAN cable
so my guess is that it's just a setting issue
cant offer any more help then advice you do search
in the networking it forum
many people have asked and gotten answers about wifi there
or you could also post the question in the blue angle forum being that
maybe not all blue angel owners check the himalaya forum and so dont get a chance to help you
Hey guys.
I'm currently switching from Orange to Tmobile because I want Web n Walk. Signed up to WnW Plus (for streaming) and my phone arrived the other day.
Problem is that it's just not usable. It says "Locating" for ages and is extremely flakey and slow when loading pages.
I'm pretty sure it's not a signal problem. Anyone else having this experience or is it just me?
Grateful for any help.
no
No I think its your phone.
I use webnwalk professional so I can browse on the phone and use it well as a modem and its very good. Not quite wifi speed but close.
ill second that, it must be your device.
been using it for about a week and am very impressed,plenty of 3G reception in built up areas with no dropped connections and very fast speeds(1.4mb quickest).
even posting this off laptop using vario 2 as modem with no 3G at about 230kbs.
Yep!!! Had up to 1.8Mb (quickest) and very happy with WnW.
For the money it rocks..
I've got an even worse problem now... I make calls and the person on the other end can't hear me!
Which is very annoying 'cause I can't call Tmo for help! DOH!
Time to send this puppy back.
If I select the 'Auto' option in the 'network type' (presumably this picks-up the most appropriate) then I can only connect now and again; the connection is there but pages either take ages to load or fail to load altogether.
When I select the GSM option, everything works fine (this is the settings from which I am sending this post).
Been almost 3 weeks since the problem started. I was able to connect fine for about a week and a bit when i first got the phone. Oh and for some strange reason I was able to connect all day yesterday too but not today.
Perhaps, I should say that I am on the W'n'W basic and using it as a modem- could it be that T-Mobile are capping/stopping the connection??
Voda Xperia with WebnWalk
Plz post connection details.
I am trying to use T-Mobile on my Vodafone Xperia, but it does not connect.
Please let me know your conneciton details, the ones T-Mobile gave me (manual settigns) do not work.
Thank you
ShivyX1 said:
Plz post connection details.
I am trying to use T-Mobile on my Vodafone Xperia, but it does not connect.
Please let me know your conneciton details, the ones T-Mobile gave me (manual settigns) do not work.
Thank you
Click to expand...
Click to collapse
Hi I am currently having the same problem as you ShivyX1 did you get this problem sorted out and if you did could you please tell me how you sorted it out.
Thank You
Just installed Windows Live Messenger on my Hermes with WM6 and when I try to sign in I get this message:
"There is a problem with the server. Please try again later"
I can log in using eBuddy. Is this a problem with WLM or is it 3UK?
Cheers
---
3 Mobile Broadband
No Landline, No Hassle.
www.3mobilebroadband.com
www.3mb.co.uk/forums
I've got the same problem with my Trinity on swedish 3.
I just called their tech support, and according to them it should be working just fine...
I've had a call logged with Three for weeks now, and to be frank, their Indian call centre makes a chocolate teapot in the middle of a Sahara desert look like a positively sensible idea.
They keep coming back saying that they can’t help, because the TYTN II isn’t a “3G” phone (meaning a THREE BRANDED PHONE) (they don’t seem to understand the difference between “Three” and “3G”)
So, as a first off, (as this is the only reproducible easy error I’ve found so far), can I ask you to try going to www.zdnet.co.uk and see if you get a web page or and error. If you get the same error as me, which is “Request Error (Invalid Request)” then it will give me a bit more evidence to go and beat them up over again as H3G are ADAMANT that they do not block ports and don‘t monitor traffic, however, I believe they have a bluecoat proxy server monitoring everything, and they are notoriously easy to stuff up if you don’t know what you are doing with them.
Anyway, on to the Messenger problem…..
From my testing so far…….
Test 1
If you have even so much as a whiff of a Three SIM in the phone, it won’t connect to messenger over the Three Data connection OR over Active Sync.
If you connect it up over active sync or wireless with either the radio (i.e. phone) disabled, or without a Three SIM card, Messenger WILL connect using your alternative data connection (e.g. ADSL connection)
Conclusion - A Three SIM card some how stuff’s messenger (Seen a similar thread with a Vodafone SIM, but I don’t have one of those to test with).
Test 2
If you pop a T-Mobile or Orange SIM in the phone and perform the same tests, messenger is fine over either active sync, wireless or the Mobile operators data connection. Conclusion - This backups the previous conclusion that having a Three (H3G) SIM in there kills messenger.
(At this point, if anyone from marketing at T-Mobile or Orange is reading, if either of you will offer the same data mobile broadband data tariff (obviously in a working format) as Three on PAYG, we will ALL drop H3G quicker than that chocolate teapot will melt).
Test 3
Three are various custom versions of WindowsLive.cab knocking around and some of the earlier ones will actually connect (even with a Three SIM card installed) and actually work, however the Live Mail part then gets stuffed, as its not got all the features of the current Live, with the Push Mail, and the download options, but it does give a Conclusion that earlier Live messenger clients will connect.
The later ones (including Dutty’s ones) still fail to connect, so Dutty, if you are reading, and have any ideas, please feel free to chip in.
Test 4
MSN Mobile (NOT live version)
I found an earlier version of MSN Mobile, and this seems ok ish (i.e. messenger will connect, but again, you lose the nice push mail functionality)
Other Tests,
I’ve tried various combinations of various Radio and OS Rom’s and live.cab installs, without success.
Tests I’d like to try, but don’t have the hardware for
The one test I haven’t been able to try yet (and would like to) is seeing if messenger can be made to connect from a non Three device (i.e. my TYTN II, or your Hermes) whilst using a proper Three Connection.
i.e. Messenger on my TYTN II, going through Active Sync to a laptop, which in turn is connected to the Internet via a Three branded phone or USB Dongle. If That fails to connect, then it’s a fair conclusion that Three do in fact block ports, as the Dongle would be doing the connection. If it worked, then it would be fair to say that the actual SIM is causing the problem. Either Way, it would be really good solid evidence to go and get support to actually take notice.
Which would lead onto another Test, which is if there are any Three Users out there who it works, for, trying you SIM in either of our devices to prove if its some Three SIMS that are actually causing the problem.
(In techie speak, does anyone know if its possible from a SIM card to have a hosts file, or do port redirection ON THE SIM?)
I work up in London, so if by any chance, you are in that Area, please PM me, and maybe we can meet up to try and come up with ideas.
Hi gjbird999,
well i have done a few tests as suggested by you:
www.zdnet.co.uk returns "Request Erroe (invalid_request)"
WiFi ON/phone function OFF/3UK sim in - MSN messenger fails to connect.
WiFi ON/3UK sim removed - MSN messenger connects successfully!
WiFi ON/phone function OFF/3UK sim back in - MSN messenger connects successfully!
WiFi off/phone function ON/3UK sim in - MSN messenger fails to connect.
i guess this kinda proves that 3UK is blocking the ports either by mistake or deliberately the thing is MSN Live can connect to my hotmail mailbox ok to check email etc, just won't connect to MSN messenger.
I have tried calling the 3UK customer service for some other problems before and lets just say that it was amuzing enough to try get them to understand the problem let alone sorting it....
i hope you can get somewhere with them! keep us posted please!
In a sweidish TyTn II forum we are alot of people that gets the error msg There is a problem with the server. Please try again later..
Its been like this for 3-4 weeks..
I have Tre and its still not working
I have a Swedish Tele2 business telephone subscription and i can connect to MSN Live without any problems. However I got a nag about 30 days trial when starting MSN Live the first time, isn't MSN Live for free?
Edit: Tele2 is the part of Comviq used mainly by business users...
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
southeastblue said:
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
Click to expand...
Click to collapse
well i am not entirely sure about this because I did managed to connect after reinstalling the sim with the phone boot up without the phone function on, but if i just switch the phone function off then try connect with WiFi without rebooting the phone, it won't connect
using WiFi is not so much use for me because if i can access wifi, it would probably means i am at home already! I guess i can always use the webmsn but that kinda sucks...
Three tech support is on hold, and I'm back to M$ basing at the moment. But I'll try to get into the local 3 store and see what zdnet does on their "open access" 3g Cards that are totally unresticted
hiya, just wanted to post up as im in the exact same boat, 3uk contract using my own htc hermes. having the exact same problems with live as has been described here. so good luck ! if you want any help with anything i'll be happy to help
same problem in italy!!
Ive got live installed on schaps rom -
It seems MICROSOFT now want to charge me for using it - I keep getting a message saying I can use for 30 days trial period and then will have to BUY a pass to keep going.
Cmon ms Btards whats going on.
Anyone else getting this.
will think twice when upgrade time comes if it isnt free
Jon
After first emailing me back saying there were no problems, and was all my fault for not setting up the phone properly M$$$$$$$ admit there MIGHT be a problem their end (or at least with their crappy software)
Thank you for writing back to Windows Live Mobile Technical Support. This is Sheila and I understand that you are still unable to connect your HTC TyTn II device to Windows Live Messenger. I am sorry for the frustration and inconvenience.
****USERNAME****, this issue you have with Windows Live Messenger has been identified by the product team as high-priority and we want to assure you that we are working seriously on a fix for this problem. Due to the complexity of this matter we currently project weeks of testing for our engineers to resolve this issue. We understand the importance of this and we are doing everything within our means to correct the situation.
We cannot commit to a specific timeframe as to when the fix will be released. Please do bear with us regarding this matter and thank you very much for the patience you have shown. You may check with Windows Live Mobile from time to time for updates.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
Sincerely,
Sheila
Windows Live Mobile Technical Support
I'm also on 3UK. I was using windows live messenger fine on my E65 (not the crappy version they give you) up until about a month ago. and since switching to my hermes, I also haven't been able to use msn messenger.
i suspect its all down to 3UK.
i only say this because on my E65, no updates were installed, it just one day stopped working
just want to make an update, my SPV M3100 on 3UK network is now able to connect to MSN again, I haven't changed any settings on the phone at all, so i guess it is either 3UK sorted out their porting issues or MS did... just glad it is working again!!
As is mine
Running the standard 1.66 ROM on Vodafone UK
Had the HD2 since 1st Feb, all well at the start. 2 weeks ago email stopped sending and receiving and no internet. Rang Vodafone and they said needed a new sim card. Put that in and it worked OK for a day then back to where I was. The problem seems to intermitant but mostly in the afternoons. I had GProfile installed so thought it might be that but still the same. Soft reset doesn't do anything although the phone seems to switch back on will GPRS connected (is this normal?)
To get emails I now need to go to airplane mode and enable the wifi and then I can download and surf. If I leave the data connection on and switch wifi on it doesn't find any connections. Email send and recieve gets stuck showing downloading x of y and a cuple of bars. Opera/IE just shows a blank page.
Spoke with Vodafone again and they say it's the phone, spoke to expanys and they say I need to fill out some form.
It would appear it has something to do with the GPRS
I have BsB installed but otherwise it's just the stock software.
Anyone had this or got any ideas how to fix/test???
Really don't want to go down the replacement phone route :-(
you could try a hard reset of the phone which would send it back to how it was when you first got it
Thanks for the reply
Was thinking that myself or reload 1.66 ROM but just trying to avoid it if possible
Is it the data 3G that wont connect?
Do you get the "Cannot connect for an unknown reason..." popup message? If so, I get this all the time. Had 2 devices and 3 sim cards but not data connection ever. Perhaps this is the reason for the upcoming radio update due very soon.
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Just had an idea and put my work O2 sim in let it setup for that and then put my Vodafone sim in to refresh the settings.
So far back on the internet and email working
Maybe the Vodafone settings had just been corrupt
Will let you know how it goes
Thanks for the replies.
barty128 said:
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Click to expand...
Click to collapse
the H is hsdpa, the fastest speed you will get for browsing
Thanks Richy99, I can only dream of 3G let alone HSDPA!!!!
Well it worked for about a day and now I am back with no internet and emails occasionally. Looks like a new replacement handset......the joys of backing everything up!