Related
Since rebooting my O2 XDA Exec into Corporate mode, I seem to have no GPRS nor 3G setup as neither will connect to send MMS messages - any ideas?
Dude, corporate mode does not install any of your gprs and mms settings.
If you installed this mode to get rid of the dreadful o2 interface, you would be better installing basic mode.
This gets rid of the o2 rubbish but installs your gprs and mms settings.
Fatzzz
If your interested i have made a cab file with just the O2 connections settings app in it. None of the other Active stuff is there. I did try to upload it to tekguru but had problems so i have it on one of my websites here.
http://caravan-smart.co.uk/xda-exec.asp
Ahhhhh nice one dude, very helpful - just got to hope my area has 3G coverage now!!
Nice one - so after a hard reset you install corporate mode from the extended rom, then install your cab in personal and all will be set up? Does that include MMS as well as I had real troubles getting Pocket Outlook to see MMS account once in corporate mode and soft reset.
Will try it and see how it goes!
Nice one dude,
Fin
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
No, I was referring to Dingo's cab, when you hard reset you select corporate mode with the code 0506 then run his cab, then as he says on his site, click Personal this time as his cab just contains the Connection settings. Just done it and all seems to be working well - thanks Dingo!!
Thanks for the CAB file, Dingo. Will try it out at the next hard reset.
Not sure if its me, but Hotmail from Pocket MSN seems to be playing up now - can anyone else report the same thing? It keeps freezing when I click on it and Pocket Outlook doesn't see the account.
Fin
Yep I have tried the O2 Exec to Exec video dialling. It was nice to try, but wasn't that great. And I think its now 50p per minute, so won't be doing it again in a hurry. :shock:
Cheers
Nasdaq
No apparently until March its charged at the same price as Voice Calls, also can be part of inclusive minutes for voice calls - after that time it'll be 50p as you say.
My mistake, was told differently by a friend. Still won't use it though, sound was delayed and not very clear. :roll:
Cheers
Nasdaq
Glad you find it of use.
The way i do it if i hard reset is after setting up the screen and the O2 stuff is about to install when you get the 3 second countdown i soft reset. This will give you a vanilla install of WM5 on your Universal and none of the Ext ROM will be installed.
This way though you do not get any of the pathces and fixes etc so i selectivly install them from the XDA Exec Ext ROM posted on the xda-dev ftp site
I then install the settings cab i made to enter my O2 Connection settings.
For the most part as described by others above you will probably be best to use corp mode for your initial setup. Then just choose pesonel when you run the CAB i made.
As far as i am aware you can still use this without a hard reset as it only installs the connections app. I have tested on mine and it was ok but would be interested if it works for others.
ashleyhall said:
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
Click to expand...
Click to collapse
3G coverage is still a bit thin with O2. If you look at the icon next to your phone signal strength it should read either G or U. If it is G then you are on their NON 3G network, if it displays U then you are on thei 3G network.
I am in a week 3G area at home and mine swaps between the 2 every few minutes.
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Looking forward to playing with 3G at some stage in the future then!
ashleyhall said:
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Click to expand...
Click to collapse
'U' stands for UTMS, which is the system that we call 3G (or 3rd Generation). The 'G' stands for GSM, which is the 2nd generation networks we've all enjoyed using for the last 15 years.
ashleyhall said:
Looking forward to playing with 3G at some stage in the future then!
Click to expand...
Click to collapse
I thought it might be fun too, but the truth is that I know hardly anybody with a video phone, and considering how unreliable the 3G coverage is around where I live (Sussex) it's unlikely to be much use anyway. The whole 3G premise is based on a gimmick IMHO rather than a genuine consumer need. Sure, the data rates are faster and in time this will be a good driver for the technology, but then they charge us a fcuking fortune to use it, so only a handful of people bother. Madness.
Video calling works across networks. I have found many of my relatives have 3 3G mobile phones and are able to receive video calls from me (as on Vodafone video calls are free for a short period and on O2 the rate is the same as voice calls). O2 and Vodafone UMTS download speeds are good (coverage in London is resonable and in Berkshire).
not working
have tried this - I cant connect at all - after hard reseting in corporate then running this cab and setting to personal - it tries to dial mobile web but says it cant connect for an unknown reason - any ideas
Vanilla
works ok on vanilla install - it seems since this thread was started ON hav changed some thing but this cab has no problems after vanilla installl only after corporate - I am gonna run the bug fixing cabs etc in the ext rom manually !!!
My GPRS still aint configured correctly - it connects fine but I get no internet access, its as if the proxy is configured wrong?
Is there a cab that puts the correct 3G and GPRS settings onto my phone without any user configuration required? (and without mucking up my system).
Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor
Hello all,
Is anyone using the HTC Hero on Three in the UK?
I am seeing issues with my Google synchronising - it just won't. However, if I put in a T-Mobile SIM, all is well...
Any ideas anyone?
Thanks,
Simon
Yeah I am on three UK network. Haven't experienced any problems syncing/internet/msn.
Are you getting the "H" symbol at the top? Any particular error message coming up? I don't think the address book syncs straight away - might have to give it a few moments, but you can make it sync now by going to
Setting > Data Sync > Google, then press the menu button and choose sync now.
no probs here either
only sync mail with google though
do my contacts with microsoft exchange
Thanks for the quick responses - good to hear that it _should_ be working...
Basically, if I work with my T-Mobile SIM I am able to run the Google account setup and everything is OK; when I tried it last night with my Three SIM, I got errors like 'unable to connect' and 'the data connection is not very reliable'. I was able to connect to Facebook though (I didn't try anything else, just those two).
Today, having successfully setup Google with my T-Mobile (I was able to see my mail, for example), when I switch back to Three I get a notification that says "Sign-in / sync error" and when I tap it I'm asked to re-enter my password... even though it just authenticated with the T-Mobile SIM!
Any ideas... would really appreciate it,
Simon
when you change SIMs, it will indeed ask you to re-enter your password, that is normal. generally cos it tries to connect before it updates the APN and so it fails to connect.
As for the unreliable connection error, that is also normal if you set up google after skipping it in the initial set up of the device. there's threads about that already.
can confirm here that had no problems on three, everything worked correctly over the three.co.uk APN and also over the 3internet APN.
Coolio - seems to be OK now I've re-entered the password... guess that's a security thing.
Sorry to trouble you all, but I really appreciate your assistance!
Back to playing with the new toy...
Simon
enjoy the new toy, i certainly am!!
rhedgehog said:
enjoy the new toy, i certainly am!!
Click to expand...
Click to collapse
the phones dam good too good job ive got two hands
Has anyone...
Got around the fact that the Hero totally FREAKS OUT when the Three network drops to roaming? I certainly am - even with roaming data enabled it still plasters a big warning all over the screen. Annoying..
gears said:
Got around the fact that the Hero totally FREAKS OUT when the Three network drops to roaming? I certainly am - even with roaming data enabled it still plasters a big warning all over the screen. Annoying..
Click to expand...
Click to collapse
Funny that I have the same problem too !
Have also noticed that the phone doesn't Rome to Orange ? My diamond always romed to Orange but for some reason my hero won't even though its a white unlocked one , funny because I thought 3 had a deal with Orange for roaming so I think this is y my signal is now crap at home ?
gears said:
Got around the fact that the Hero totally FREAKS OUT when the Three network drops to roaming? I certainly am - even with roaming data enabled it still plasters a big warning all over the screen. Annoying..
Click to expand...
Click to collapse
Yep. I get that too. Was thinking maybe there was something wrong with mine but feel a bit better now...
Awsome phone though reception could be better. Hope a radio update comes and fixes this.
Also, could someone publish the APN settings they are using. I thought I had googled them correctly, but connection seems a little hit and miss at times. Also MMS is still failing.
I noticed rhedgehog mentioned 2 lots of settings ?
three.co.uk APN and also over the 3internet APN
Thanks,
Zuber
hairy bum said:
Funny that I have the same problem too !
Have also noticed that the phone doesn't Rome to Orange ? My diamond always romed to Orange but for some reason my hero won't even though its a white unlocked one , funny because I thought 3 had a deal with Orange for roaming so I think this is y my signal is now crap at home ?
Click to expand...
Click to collapse
The partnership between 3 and orange has ended. Hence, I don't know if you've you've noticed 3's reception has suffered. But they say the're putting up more mask.
Stea1thmode said:
The partnership between 3 and orange has ended. Hence, I don't know if you've you've noticed 3's reception has suffered. But they say the're putting up more mask.
Click to expand...
Click to collapse
Thatr would explain poor reception of late...
Might have to switch to TMobile.
hairy bum said:
Funny that I have the same problem too !
Have also noticed that the phone doesn't Rome to Orange ? My diamond always romed to Orange but for some reason my hero won't even though its a white unlocked one , funny because I thought 3 had a deal with Orange for roaming so I think this is y my signal is now crap at home ?
Click to expand...
Click to collapse
roaming in rome?
Just noticed something interesting.
Now have 2 Hero phones (wife liked it so had to get her one...). One was locked to T-Mobile the other to Orange.
Both are now unlocked and have three sims in them.
But I've noticed that I don't get the Roaming etc. problems with the Orange branded one like I do with the TMobile one.
Tried swapping my sims over, but same result.
I reckon the 'Roaming' thing is related to TMobile branded units.
Anyone else finding the same ?
That would suggest picking a good ROM and updating should resolve it...
Thanks,
Zuber
Good news (just in case anyone is intersted...)
Just updated to latest radio and ROM from MoDaCo.
Major result.
You need to wipe clean the device as part of the process.
But
Roaming seems to have disappeared. Now get a nice H and lots of signal bars.
Also, did not need to configure my 3 settings for intenet and MMS. Picked them up automatically.
Not played with the ROM itself or anything. But feedback from others seems to be good.
Regommended for 3 users. Will probably do the same to my wife's orange phone. Though the Orange Radio does not keep daying Roaming like my TMobile one did.
Hope that is of help to someone.
Zuber
Zuber said:
Thatr would explain poor reception of late...
Might have to switch to TMobile.
Click to expand...
Click to collapse
A little while ago, 3 signed a far reaching 3G network sharing agreement with T-Mobile - in essence, the 3G assets for both networks got spun off into a separate company with 3 and T-Mobile owning 50% each. However, as far as I'm aware they are still roaming on Orange 2G when 3G is not available.
Regards,
Dave
I think the 3 having a poor signal thing was a red herring (for my issues anyway). It looks like it had something to do with the TMobile Radio software.
Since doing a ROM/Radio update (see my last post), the signal is much better, shows a H for data and is not 'Roaming'.
I'm happy with Three...
By the way, if any of you guys tend to want the Hero more for the internet and texting rather than calls (as in light use rather than no use). I seriously recommend the Three Flat 12 PAYG plan as it stands at the moment.
Three are no longer offering it, but you can still get a pack online from stores (I got it from expansys £20 inc £30 credit).
As far as I can tell, Each top up gets you 150MB data to be used within 90 days.
So 2 x £5 topup gets you 300MB (2 x 150) allowance and 50 texts (2 x 25)
OR
1 x £10 topup gets you 150MB allowance and 600 texts.
Choose your poison...
I tend to use the work phone for making the occasional call
Zuber
Zuber said:
Good news (just in case anyone is intersted...)
Just updated to latest radio and ROM from MoDaCo.
Major result.
You need to wipe clean the device as part of the process.
But
Roaming seems to have disappeared. Now get a nice H and lots of signal bars.
Also, did not need to configure my 3 settings for intenet and MMS. Picked them up automatically.
Not played with the ROM itself or anything. But feedback from others seems to be good.
Regommended for 3 users. Will probably do the same to my wife's orange phone. Though the Orange Radio does not keep daying Roaming like my TMobile one did.
Hope that is of help to someone.
Zuber
Click to expand...
Click to collapse
Who is ma do co ?
Where do I find them ? Is there software ligit ?
Just wonder over to the Hero Development forum. You will need to do some reading to determine the answers to your questions. Only you can decide for yourself...
http://forum.xda-developers.com/forumdisplay.php?f=512
Zuber
Running the standard 1.66 ROM on Vodafone UK
Had the HD2 since 1st Feb, all well at the start. 2 weeks ago email stopped sending and receiving and no internet. Rang Vodafone and they said needed a new sim card. Put that in and it worked OK for a day then back to where I was. The problem seems to intermitant but mostly in the afternoons. I had GProfile installed so thought it might be that but still the same. Soft reset doesn't do anything although the phone seems to switch back on will GPRS connected (is this normal?)
To get emails I now need to go to airplane mode and enable the wifi and then I can download and surf. If I leave the data connection on and switch wifi on it doesn't find any connections. Email send and recieve gets stuck showing downloading x of y and a cuple of bars. Opera/IE just shows a blank page.
Spoke with Vodafone again and they say it's the phone, spoke to expanys and they say I need to fill out some form.
It would appear it has something to do with the GPRS
I have BsB installed but otherwise it's just the stock software.
Anyone had this or got any ideas how to fix/test???
Really don't want to go down the replacement phone route :-(
you could try a hard reset of the phone which would send it back to how it was when you first got it
Thanks for the reply
Was thinking that myself or reload 1.66 ROM but just trying to avoid it if possible
Is it the data 3G that wont connect?
Do you get the "Cannot connect for an unknown reason..." popup message? If so, I get this all the time. Had 2 devices and 3 sim cards but not data connection ever. Perhaps this is the reason for the upcoming radio update due very soon.
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Just had an idea and put my work O2 sim in let it setup for that and then put my Vodafone sim in to refresh the settings.
So far back on the internet and email working
Maybe the Vodafone settings had just been corrupt
Will let you know how it goes
Thanks for the replies.
barty128 said:
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Click to expand...
Click to collapse
the H is hsdpa, the fastest speed you will get for browsing
Thanks Richy99, I can only dream of 3G let alone HSDPA!!!!
Well it worked for about a day and now I am back with no internet and emails occasionally. Looks like a new replacement handset......the joys of backing everything up!
Hi all,
Wonder if you can help me as I'm beginning to lose it with this phone..
I've not had a decent connection since I bought the phone back in september. Basically a 3G signal means no connection. Nothing happens, no data. When its on the 'H' sign it works really well but it stays on H for like 10 seconds before switching back to 3G.
I've googled this problem and it seems I'm not the only one with this issue. I've changed the network settings, and even tried various radios to no avail. I have good 3G coverage in my area so there shouldn't be a problem at all. Even in central london it doesn't work. It's too unstable and virtually unusable..
Can anyone suggest any other possible solutions to this please?
Thanks
Talk to lennyuk about this
He got on well against orange and can tell you the story of what's wrong
I had this problem before! Orange just sent me a new SIM and it was all sorted !
Thanks chaps,
I've just PM'd Lenny!
alex: I'll ring them up and ask them to send me a new one if it still doesn't work. I'm sooo not looking forward to explaining to them what the issue is...haha
Ah, I had this problem, and it left me 4 months without data thanks to oranges stupidity.
Anyway a short term fix will be to dial *#*#4636#*#* and go phone options, then change your network in the drop down box to 2g only (or similar can't remember the phrase it uses)
2g still works all the time.
As for the long fix, you will need to speak to orange and demand to speak to "high tech" support they can fix it (well they did for me eventually). The problem they said was that my phone was connecting to both an old tower and a new "super tower" they orange UK are installing across the country, this confused the phone and messed up its data connection when on 3g, as it was trying to pull data from 2 towers at one time.
Orange eventually forced me onto one tower (or so they told me) and for a large part the problem was solved from there on in.
You do have to remember as well though the Hero has some 3g compatibility issues with Orange's existing network (again stupid orange), this is something that can never really be fixed.
Orange support can be very helpful if you speak to the right people, don't be afraid to tell them to put you through higher up straight away.
Hope this helps.
Thank you very much for the informative reply Lenny
I'll keep you all updated.
Just a quick update..
I had 2 weeks of stable connection up until a few days back! It had been fine ever since Orange fixed the 3g/gprs problem after it went down for everyone. Probably due to the low traffic? (see below)
So I phoned Orange yesterday and explained my problem and asked to be put through to the 'high tech' department. However, after a while being on hold, the 1st line support advisor said she'll call me back asap as the techies were busy. She called back about 20min later, just as I popped downstairs for 30 seconds! Anyway, she left a message explaining the problem. Turns out that my area has 2 masts both of which are running at full capacity, and there's not enough bandwidth for everyone, hence why my connection has been unstable. She also said that they're going to be upgrading the capacity on the 18th which should fix it.
Another thing she mentioned was that, next month when orange and tmobile merge there's going to be more masts for our phones to connect to - more coverage and bandwidth. You can sign-up to trial this on the orange website.