Since rebooting my O2 XDA Exec into Corporate mode, I seem to have no GPRS nor 3G setup as neither will connect to send MMS messages - any ideas?
Dude, corporate mode does not install any of your gprs and mms settings.
If you installed this mode to get rid of the dreadful o2 interface, you would be better installing basic mode.
This gets rid of the o2 rubbish but installs your gprs and mms settings.
Fatzzz
If your interested i have made a cab file with just the O2 connections settings app in it. None of the other Active stuff is there. I did try to upload it to tekguru but had problems so i have it on one of my websites here.
http://caravan-smart.co.uk/xda-exec.asp
Ahhhhh nice one dude, very helpful - just got to hope my area has 3G coverage now!!
Nice one - so after a hard reset you install corporate mode from the extended rom, then install your cab in personal and all will be set up? Does that include MMS as well as I had real troubles getting Pocket Outlook to see MMS account once in corporate mode and soft reset.
Will try it and see how it goes!
Nice one dude,
Fin
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
No, I was referring to Dingo's cab, when you hard reset you select corporate mode with the code 0506 then run his cab, then as he says on his site, click Personal this time as his cab just contains the Connection settings. Just done it and all seems to be working well - thanks Dingo!!
Thanks for the CAB file, Dingo. Will try it out at the next hard reset.
Not sure if its me, but Hotmail from Pocket MSN seems to be playing up now - can anyone else report the same thing? It keeps freezing when I click on it and Pocket Outlook doesn't see the account.
Fin
Yep I have tried the O2 Exec to Exec video dialling. It was nice to try, but wasn't that great. And I think its now 50p per minute, so won't be doing it again in a hurry. :shock:
Cheers
Nasdaq
No apparently until March its charged at the same price as Voice Calls, also can be part of inclusive minutes for voice calls - after that time it'll be 50p as you say.
My mistake, was told differently by a friend. Still won't use it though, sound was delayed and not very clear. :roll:
Cheers
Nasdaq
Glad you find it of use.
The way i do it if i hard reset is after setting up the screen and the O2 stuff is about to install when you get the 3 second countdown i soft reset. This will give you a vanilla install of WM5 on your Universal and none of the Ext ROM will be installed.
This way though you do not get any of the pathces and fixes etc so i selectivly install them from the XDA Exec Ext ROM posted on the xda-dev ftp site
I then install the settings cab i made to enter my O2 Connection settings.
For the most part as described by others above you will probably be best to use corp mode for your initial setup. Then just choose pesonel when you run the CAB i made.
As far as i am aware you can still use this without a hard reset as it only installs the connections app. I have tested on mine and it was ok but would be interested if it works for others.
ashleyhall said:
NO MATE, I think you'll find its BASIC mode as the chap says - Personal will shove all the O2 crap on there, whereas BASIC just puts the GPRS and 3G settings on - just done it and it works fine!!
HOWEVER when I try to start a 3G video call, it states "The 3G network is not available....", I don't quite get this 3G, do I have one connection that is either GPRS or 3G depending on signal, or are there two connections here, if so, how do I use each?
Anyone on O2 managed to get O2 Video Calling to work to another Exec?
Thanks mate!
Click to expand...
Click to collapse
3G coverage is still a bit thin with O2. If you look at the icon next to your phone signal strength it should read either G or U. If it is G then you are on their NON 3G network, if it displays U then you are on thei 3G network.
I am in a week 3G area at home and mine swaps between the 2 every few minutes.
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Looking forward to playing with 3G at some stage in the future then!
ashleyhall said:
Ahhhhh interesting...wonder why they chose 'U' for 3G..doesn't quite compute!
Click to expand...
Click to collapse
'U' stands for UTMS, which is the system that we call 3G (or 3rd Generation). The 'G' stands for GSM, which is the 2nd generation networks we've all enjoyed using for the last 15 years.
ashleyhall said:
Looking forward to playing with 3G at some stage in the future then!
Click to expand...
Click to collapse
I thought it might be fun too, but the truth is that I know hardly anybody with a video phone, and considering how unreliable the 3G coverage is around where I live (Sussex) it's unlikely to be much use anyway. The whole 3G premise is based on a gimmick IMHO rather than a genuine consumer need. Sure, the data rates are faster and in time this will be a good driver for the technology, but then they charge us a fcuking fortune to use it, so only a handful of people bother. Madness.
Video calling works across networks. I have found many of my relatives have 3 3G mobile phones and are able to receive video calls from me (as on Vodafone video calls are free for a short period and on O2 the rate is the same as voice calls). O2 and Vodafone UMTS download speeds are good (coverage in London is resonable and in Berkshire).
not working
have tried this - I cant connect at all - after hard reseting in corporate then running this cab and setting to personal - it tries to dial mobile web but says it cant connect for an unknown reason - any ideas
Vanilla
works ok on vanilla install - it seems since this thread was started ON hav changed some thing but this cab has no problems after vanilla installl only after corporate - I am gonna run the bug fixing cabs etc in the ext rom manually !!!
My GPRS still aint configured correctly - it connects fine but I get no internet access, its as if the proxy is configured wrong?
Is there a cab that puts the correct 3G and GPRS settings onto my phone without any user configuration required? (and without mucking up my system).
Related
Hi,
Maybe its an odd question.....
When I press send&receive on my inbox my XDA connects via GPRS to the internet.
So good so far. Then Pocket outlook has finished, it does not disconnect.
Is there a setting, which I missed, or is it a bug?
Please help.
regards,
Silver
Hey Silver,
check this posting
http://xda-developers.com/phpBB/viewtopic.php?t=1822
for now and you could find and anwser. Its considered as a bug for the time being and there is a temp. solution for it.
:wink:
Thanks ARZLEB,
I looked on http://www.pocketpcfreewares.com
for spb gprs traffic monitor but I didn't find it. Do you know where I can get it from?
regards,
Silver
Send me a private msg here with your email and i will email it to you later on today its not a big file...
@all:
why is it concerned to be a bug.... i don't see it that way. GPRS is imho an "always on" technology. why should one want to disconnect it.
imho wm2003 uses more of that "push" technology that pushes emails ect from the serve to your pocketpc as soon as they arrive. that for the device has to be connected all the time.....
or maybe i'm totally wrong ) could be as well of course *g*
servus ize|man
Well simply because GPRS always on = battery concemption = less talk time.
Also sometimes GPRS always could make u miss a call... if there is any data activity and someone calls u at this moment it will sound like ur phone is either busy or OFF.
So i think u should have the ability to d/c ure GPRS session anytime u want!
@arzleb
aehmmm. are you sure you are right?
imho grps on is made possbile with the same mechanism that makes your gsm connected. so there should be no higher power drain. but i can't test that. it's just what i heard.
and you DEFINETLY get no "engaged" on the other side when you call a pocketpc that has a grps running grps connection. i just tested that again. gprs gets suspended when a call comes in. that's all. (i was d'ling a file when i called myself on the phone - it took some seconds more to get the call through though)
servus ize|man
Yeah i agree all that is true but u didnt take into consideration some of the Operator settings.
Here my operator settings for GPRS is that the party calling me while i am downloading a file gets an engaged or sometimes OFF tone.
What ure telling is the way it should be ... but its not the case everywhere!
:?
I think GPRS "Always-On" is how the device was intended to be & finally is almost 2years later! :evil:
To further illustrate GPRS has a ALWAYS been advertised as an "Always-On" service from it's conception. In addition almost all Mobile Phones implimenting GPRS technology have had this "Always-On" connectivity behavior from the beginning. It is simply an embarrassment to Microsoft that this standard function available on Mobile Terminals for over a year of the release of the XDA was finally instituted on this device. So this just appears to be something new to XDA users.
It does not effect your battery life any more than having your radio on.
If data cost is your concern use a CSD dial-up connection for your Inbox operations. There is an option in Inbox to choose which connection to use. The CSD function will act exactly as you are wishing it to. It will only take up to about 2.5 minutes of you talk time. I so far have not noticed a substantial increase in speed during Inbox operation using CSD verse GPRS.
To me I was furious that I had to wait as long as I did for the XDA to act like it's lesser Mobile Phone brothers. Personally the freedom of "Always-On" has changed the way I do business amazingly. The amount of freedom it provides me in giving me an almost "true-real-time" virtual office is incredible.
If data connection is a real tool to you, then you wont be able to live without a dedicated connection. If it is a novelty or cool factor, then you will always be worried about accumulating data costs, but don't worry if data usage is going to be successful for providers they are going to have to re-think their price structures (ala T-Mo unlimited) to eliminate or diminish this concern of customers if they want data services to be adopted by subscribers & simply to justify/recoup their cost to build these data networks. So be patient
if you have a program like messenger running it would have to send some data over GPRS once in awhile not sure how much it would be maybe
it's soo little it dont really matter
but if it's like one MB a week with XDA always on and GPRS always on
it would be pricy
a bit anyway
GPRS always on is a good thing, but at leased in Germany it is still very expensive.
So I like to have a option to switch it off.
GPRS monitor is really a cool tool for getting control over the GPRS costs.
Thanks 2 ARZLEB who pointed me the right direction.
regards
Silver
Silver its my pleasure anytime if i could help dont spare me
As to anwser the above posts about GPRS "always on" be sure that "always on" is used for the devices also that goes into Stand By therefor killing the active connection. Some of the ROMs from o2 and QTEK had this matter solved in the latest upgrades to keep GPRS always ON when device goes into stand by
BUT
What we are discussing here is the ability to d/c when we want! In the QTEK ROM 3.19 the GPRS always on would allow you to stay connected even when the device goes into stand by and also be able to d/c when u want. Also when sending and receiving email the device will connect and d/c as need it.
BUT
this isnt the case in WM2003 where u cant find a d/c button anywhere and that i consider wrong! Also taking into consideration that some countires GPRS is still expensive.
i hope you got my point on this matter - i can assure you its a bug and when talking to someone in the Mobile Division in Microsoft he assured me in an unofficial way that it is a bug...
:wink:
Sorry to change topics, but it is regarding GPRS. Does anyone have procedures on how to setup the GPRS connection. I loaded WM2003 4.20.1081 (Build 13100) and it seems to work great except no modem connection is setup.
Please help
What is the access point name for Tmobile?
I use internet2.voicestream.com or you can use wap.voicestream.com .
HTH
upgraded to the 4.00.10, and have been unable to connect since.
Settings are:
Cellular Line (GPRS)
internet2.voicestream.com
Blank on all authentication info.
Recieve a "The answering modem has disconnected. To check your modem settings......." message with the topion to dismiss. I know I must be missing something, the default settings should work. I am in Northwest Florida in an area covered by the GPRS internet, although Powertel is shown as my local GSM provider.
I've had it working before, on the stock Tmobile ROM, then the upgrade off the site, but since the PPC2003 upgrade its been no dice.
Any ideas? TMobile is stumped, along with the other guys at my Circuit City (we retail T-M there, and the rep and I are both on the new test ROM on our PPC's). His however, works.
Try a soft reset first and if that fails, changing your AP to internet3.voicestream.com or wap.voicestream.com and see if that helps.
HTH
I can connect when I tried wap.voicestream.com, however, I am unable to load any pages or connect to anything. Much like a PC which cannot get any DNS resolution.
Well thats a step in the right direction at least, how about emaill and MSN Messenger! Are they working? Also try running welcome.exe thats located in your windows root folder.
HTH
Same Here
If I connect VIA the T-Mobile VPN I get "answering modem has disconnected".
And if I connect Via T-Mobile Internet it connects but I cant go anywhere, either via web or IM.
Incidentally to get in to manage the connections, when you click on settings it doesnt automatically give you the option to change existing settings, you need to go into add new and cancel and then the option to manage existing connections appears.....weird...
Anyway, anyone any suggestions.
Also running SBP's GPRS Monitor V. 2 Build 224
No ability to connect to anything, HTTP, or AIM type service when on WAP. internet2 and internet3 don't answer at all.
If any US T-Mobile customer is running the 4.00.10 software and is able to connect to GPRS, please list all settings used to connect, in the connection settings, GPRS authorization type, etc; just list as many settings as possible.
I had someone in my CC the other day who told me about the 4.00.10 ROM being available here, and he was on GPRS. If I see him again, I will make sure to clone his settings, or backup his ROM.
Sounds like its about time to try a hard reset also whats you radio stack version?
HTHH
Im using the included 6.24.00 update radio stack. Just completed hard reset on device, still no go. I'll try getting in touch with T-Mobile, I'll just have to neglect mentioning the ROM version Im running. Doesn't seem to be too many differences in the setup of the connections, just in getting them to work :evil:
OK, now whats the status on your radio light does it come on at all?
Also what radio version were you running before the upgrade?
If it was the sock T-Mobile version I'd try installing the newer AT&T stack.
Anyhow if you would like to give that a try drop me an email at [email protected] and I'll forward you the needed four files. As a matter of fact I just downgraded back to the AT&T stack myself just to see if there were going to be any problems and the downgrade went without a hitch.
HTH
Hmmm....
Mine has started working now!
I did uninstall the SPB GPRS Monitor, not sure if that has anything to do with it!?! Need to play with re-installing it I guess.
I turned off AUTO PICK for the GPRS connection and forced it to use internet2.voicestream.com
Yay!
Ok, crap, after further playing it is back to how it was previously...i.e. not working again!
Are there any network problems right now?
emailed.
No luck from TMobile, all looks ok.
Applied the AT&T radio stack with the following results:
Still no luck, same error message, all other functions seem to work the same as before woth the test radio stack.
Miss Bunny said:
Hmmm....
Mine has started working now!
I did uninstall the SPB GPRS Monitor, not sure if that has anything to do with it!?! Need to play with re-installing it I guess.
I turned off AUTO PICK for the GPRS connection and forced it to use internet2.voicestream.com
Yay!
Ok, crap, after further playing it is back to how it was previously...i.e. not working again!
Are there any network problems right now?
Click to expand...
Click to collapse
I too am having the same results.... that is intermittent signal under GPRS. I have actually logged into MSMessenger using the internet2.voicestream.com w/o authentication
...but the whole thing sucks. I am in Atlanta... where are others :?:
Perhaps it is engineering at the Mobile Receiving end :?: Is that posible?
Is there a RSU that is working well under 4.00.10?
Still nothing here. All I can hope is that the TMobile Rep gets to Circuit City soon, and perhaps I can get some help from him (he has PPC2003 on his MDA)
internet3.voicestream.com works every time. I never could get internet2 to work even on the 3.4 original ROM here or in the U.S.
Later..............
I had a lot of trouble too. I went to GPRS Authentication Icon and set to PAP authentication. Now I can connect and actually get it to function for short periods of time. I suspect some problem with Tmobile is causing the intermittent connection loss. The device stays connected but connectivity dispappears. I tried ping tests and they start with semi-acceptable rates then fade away. If it doesn't get better, then I am taking the internet service off of the unit.
I cant believe Im about to say this
As much as I have liked Powertel/ VoiceStream / T-mobile..
They are starting to SUCK.
Customer service
Call connectivity
GPRS
I have had problems maintainging a GPRS connection.
I found that turning the radio on and off revived the connection somtimes.
Other times a soft reset was needed.
To anyone that has a problem Id recommend this...
Call T-mobile talk to WDG about your connectivity problem
next
Go to a retail store or aquire another GPRS phone and test connectivity with it.
Neither of the above solve the problem
It IS a T-MOBILE issue
complain complain complain.
Im not sure if they are saturated or what.
But..
I see no escuse for their problems.
I have had GPRS since day one and it has been flaky since day one.
period.
This is consistent EVERYWHERE I travel to in the US.
Note: I also have voice problems.
Im on my 5 XDA replacement. I havent tried 2003 as its not past Beta and I have enough problems with 2002 to not introduce something that is worse.
Does anyone know when 2003 will be released?
Geez
</soapbox>
BeDammit
Hi all,
I've been having problems connecting to the internet now for a few weeks. Only one in 10 connections at best. 'Locating', 'Page Not Found' errors, no email.
I've read some of the posts on here about HSPDA, so I called T-Mobile to enable it, but they said that my price plan would have to increase. I think I'm on one of the lowest, but I didn't know there was extra costs for 'Walk 'n' Web'.
We went through some changes, but it didn't make my difference to my connections.
Has anyone any advice about either connections, or the HSPDA price plan issue? Are you paying the 'normal' price plan but are able to connect to HSPDA?
Thanks guys,
Ratzz
Ratzz,
Your not alone here, i have recently moved to T-Mobile and for the first week all was fine, both gprs and HSDPA were working fine, the later being very quick indeed for a mobile device.
This week has been a different story all together, since saturday morning my internet access has been very patchy, the same 'Locating', 'Page Not Found' errors that you are seeing. I can't offer any explanation, just sympathy and would love to get to the bottom of it myself.
Here's hoping.
scifi
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
is HSDPA the same as 3g or different? i'm on vodafone, will i need to get them to "turn hsdpa on" or is it on by default?
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
SimonTALM said:
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
Click to expand...
Click to collapse
Tried that Simon ... same problems.
There is a link below which I found on a thread that worked ok for someone -- but again this didn't work for me.
http://www.manuals.t-mobile.co.uk/maillink.asp?a=3&wm=1a1677a401690a128256
ok, i seem to have found a combination that works for me at least.
I followed the steps on the MoDaCo thread above but used the following addresses.
DNS : 158.43.240.4
Alt DNS : 62.241.160.200
In the proxy settings, tick both "This network connects to the Internet" & This network uses a proxy server to connect to the internet" and then click advanced. Tap the HTTP (type) and enter 149.254.201.132 port 8080 and click ok. This works great for me both on gsm (gprs) & HSDPA (UMTS).
Hope this works for you guys too.
Regards.
HSDPA
Hi
I use my Vario II on the train with a laptop over bluetooth everyday between stirling and edinburgh. The coverage is mostly 3G (Linlithgow being the exception), and I get one black-spot just south of linlithgow.
The situation with the original t-mob rom was dire. I am now using the test AKU3.3 rom with radio 1.27 and its much better. Bluetooth PAN seems more reliable than the old dial-up networking.
On my laptop, I have changed the DNS settings for the PAN to non t-mob ones. I was having the same issues everyone else reports with failed resolutions.
Some days it works superbly, some days, its sh1te. This is imho, simply issues at t-mobile. I travel at the same times on each day, so I dont see that the proxy can be loaded more so one day than the next.
I also find that with HSDPA switched off, things are far more reliable than with it on. Having said that, some days I get a good HSDPA connection all the way.
What I could do with is a cacheing DNS server running locally on the laptop that will override the TTL (time to live) for the domains that it caches. I would have installed bind, but its a beast (I use it at home)... Anyone know of a mini DNS server that would suit my needs? Currently I have the sites that I use regularly shoved in a hosts file!
Nigel
I'm having exactly the same problem, had put it down to a problem with my radio ROM, but from reading this thread it looks like a t-mobile problem, so hopefully it will sort itself in due course. In the mean time I'll have a look at changing those settings................cheers.
se4me said:
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
Click to expand...
Click to collapse
Hi
I use USB instead of bluetooth where convenient from a laptop. Would you care to do a test @ http://www.thinkbroadband.com/speedtest.html from your laptop while on HSDPA via USB ???
I get about 550K down and 330K up which although pretty good is way off the headline figures! Wondered if my tests were about the same as yours?
Nigel
HSDPA
Hi all,
Following on from my original message, I called T-Mobile today and insisted they enable HSDPA on my line for the ongoing internet problems.
They did it (I'm on the BASIC W&W), and within 10 minutes all my problems were solved.
Ratzz
Excellent news - Let's just hope it stays that way. If not give the DNS server settings a try.
BTW what sort of download speeds are you getting? I use http://www.dslreports.com/mspeed?jisok=1 and I tend to get a pretty constant 650kbps down and 350kbps up.
I have heard people getting in 750kbps upto over 1Mbps but not something I've ever managed and definately have HSPDA enabled on the phone and network.
enabling hsdpa seems to have fixed all my problems too.
Have seen speed upto 800 kbps so far.
T-Mobile UK Data
Anyone else got anything other than the following showing on their 'my t-mobile' page? You'll find it under 'Mobile Phone Summary-->View Or Modify Features Of Your Plan' :-
WAP Call On
VoiceMail On
SMS Text Messaging On
Call Waiting On
Call Hold On
Call Forward to VoiceMail On
GPRS On
Web & Wap 384k Up/2048 Down On Appearently this is the HSDPA setting
International & Premium Calls On
Voice & Data Roaming On
Picture Messaging On
3G (UMTS) Service On
Mobile email Off
Additionally in another section 'Mobile Phone Summary-->Additional Allowances And Services' I have the following:-
18 Month Upgrade Flag £0.00
Capped Data Rate £0.00
Remove Content Lock £0.00
Video Calling £0.00
£5 Go Direct Discount £0.00
I am wondering what the 'Capped Data Rate' is ?? Its available as a 'service' that can be added as well, but there is no way to remove it. Anyone else got the same showing on their 'my t-mobile' page ??
Nigel
If I remember correctly I have the option to add Capped Data Rate at no extra cost but it isn't applied to my account. I haven't applied it as I don't like the sound of somthing that is "Capped" - I'd love to find out what it is.
What WnW package are you on? I have the WnW Plus (so that I can legitimately use my VarioII as a modem for my laptop and not fear huge bills).
Hi
I am also on web and walk plus
Nigel
'Capped Data Rate'
is for if you dont have web n walk, it means your data carges are capped at £1 a day (midnight til midnight)
Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor
Running the standard 1.66 ROM on Vodafone UK
Had the HD2 since 1st Feb, all well at the start. 2 weeks ago email stopped sending and receiving and no internet. Rang Vodafone and they said needed a new sim card. Put that in and it worked OK for a day then back to where I was. The problem seems to intermitant but mostly in the afternoons. I had GProfile installed so thought it might be that but still the same. Soft reset doesn't do anything although the phone seems to switch back on will GPRS connected (is this normal?)
To get emails I now need to go to airplane mode and enable the wifi and then I can download and surf. If I leave the data connection on and switch wifi on it doesn't find any connections. Email send and recieve gets stuck showing downloading x of y and a cuple of bars. Opera/IE just shows a blank page.
Spoke with Vodafone again and they say it's the phone, spoke to expanys and they say I need to fill out some form.
It would appear it has something to do with the GPRS
I have BsB installed but otherwise it's just the stock software.
Anyone had this or got any ideas how to fix/test???
Really don't want to go down the replacement phone route :-(
you could try a hard reset of the phone which would send it back to how it was when you first got it
Thanks for the reply
Was thinking that myself or reload 1.66 ROM but just trying to avoid it if possible
Is it the data 3G that wont connect?
Do you get the "Cannot connect for an unknown reason..." popup message? If so, I get this all the time. Had 2 devices and 3 sim cards but not data connection ever. Perhaps this is the reason for the upcoming radio update due very soon.
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Just had an idea and put my work O2 sim in let it setup for that and then put my Vodafone sim in to refresh the settings.
So far back on the internet and email working
Maybe the Vodafone settings had just been corrupt
Will let you know how it goes
Thanks for the replies.
barty128 said:
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Click to expand...
Click to collapse
the H is hsdpa, the fastest speed you will get for browsing
Thanks Richy99, I can only dream of 3G let alone HSDPA!!!!
Well it worked for about a day and now I am back with no internet and emails occasionally. Looks like a new replacement handset......the joys of backing everything up!