I just purchased a Dopod D810 and am trying to figure out all the tricks. I am running ROM version 1.23.707.6
Whenever i do a soft reset of the device when it is attached to my laptop via USB, Activesync does not automatically engage. I have to physically detach the phone from the cable and then re-attach for Activesync to connect. I do have the "OPEN ACTIVESYNC WHEN MY DEVICE CONNECTS" option chosen in activesync 4.5 on the desktop but don't see the same choice for activesync for the PPC?
Anybody have a clue what the problem is, my old Himalaya with WM2003 never had this problem? Also, is there a way to detect somewhere in the registry what version of Activesync is running on my PPC?
Thanks,
Danny
Related
Hi. I have a problem when I connect my i-mate JAM to my desktop it is not recognized (connects as guest) I did not have this problem before. I have tried to restart the desktop, pocketpc and even hard reset last friday and it worked last friday (after hard reset and re-install on pocket pc and deleting activesync partnership). Now on monday when i connected my i-mate JAM it connects as guest again?!!! I have done soft reset and desktop reset and still it is like this! I am using i-mate supplied USB cable. I did not install anything over the weekend I also did not connect o any other desktop during that time? I am using Windows XP SP2 with Activesync 3.8 Build 5004. Has anyone else experienced this? any advice? I really don't want to hard reset again
Allow the device to connect as Guest. Then disconnect.
Now in Activesync, click on the file menu and click - delete partnership. Follow the prompts, although you might want to make a copy of any sycronised files first.
Connect again, setup the sync items and away you go.
Cheerio
thnak you i will try this out
Dear All,
Please help, my new O2 EXEC is sitting here almost totally useless without ActiveSync.
I did a very stupid thing:
I plugged in the Exec via the USB cable before installing ActiveSync 4.0.
What used to happen (back inthe day 2001 etc) would be that windows would install its own driver for the portable device and then when you subsequently installed ActiveSync its drivers would not go in and hence ActiveSync would not recognise your device.
What is happening now seems like the same sort of issue in that now having installed ActveSync it is just sitting there saying no connection.
For ActiveSync 3.6 and below this is a documented problem and here is the fix
http://support.microsoft.com/kb/264693/en-us
BUT for me this does not work (well because there is no yellow unknown device in Device managers other devices).
In AUDIBLE terms
a) I get a du-duh sound when I plug in EXEC (like if you plugged in a USB key for example)
b) It shows up in the Device Manager-> Network Adapters as "Windows Mobile-based Device"
c) ActiveSync 4.0 or 4.1 does NOT give me the dulde-de-dah sound
d) ActiveSync shows no connections
Anybody any bright ideas? Surely I am not the only twonk to have inadvertently plugged in the EXEC first
Answers greatly appreciated.
BASICALLY HELP
PS: Have also looked at ActiveSync trouble shooter 2001, the ActiveSync 4.0 troubleshooting article from Msoft, tried switching off firewall, no result. Have tried deleting the Mobile-based Device, uninstalling AS 4.0, rebooting, reinstalling AS 4.0 or 4.1 then plugging EXEC,no good.
PPS: I convinced a friend to let me install AS 4.1 on his computer and then plugged in the EXEC and all was fine, so the EXEC itself is sound.
Maybe this will help:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Sorry, didn't read your message good.
Just see now you already did looked at the link....
But another idea: if your device works on your friend PC, then why not
do a clean install for the OS on your own PC?
Maybe this will solve your problem.
Dodger,
Thanks for the thoughts. Well actually thinking about a reinstall of my computer due a moments lapse of concentration is a difficult undertaking. With the backup of the on computer databases as well as over 100 applications installed, I think this would take me several person days.
Currently my thoughts are to clone the partition and then do a windows "over install" onthe clone, but logically that will not work because <of course> the whole point of an over install is that the registry and all applications are preserved.
I spent over 3 solid hours of googling, installing, uninstalling drivers yesterday trying to fix and can't believe I am the only one who has had this problem!
Perhaps somebody with a working ActiveSync can elaborate how does the EXEC show up in device manager (when its plugged in and synced), and also what device driver XP and /or Windows 2003 server would be using.
Thanks mb.
I was facing similar issue. Solution? Yes, uninstall my firewall, connect and sync with my JasjAr and then install the Firewall with Jasjar already connected !
This may help:
Open network connections on ur PC so u can see all connections.
Make sure AS (PC side) is enabled for USB
turn off JJ and plug it in to USB
Turn on JJ whilst watching the window of netwrok connections on ur PC
A new connection icon should pop up, then MAYBE dissapear again
Right click this icon, before it dissapears, and check it's enabled, then select properties
Now check the following items:
- does top box say "windows mobile based device"
- click "configure"
- under configure, is there a button somewhere (mine's working so I can't recall exactly where) that says something like "enable mobile device". If so, then you need to click this.
If this all fails, then repeat but with another USB port. The reason for this seeming waste of time is that you will get a DIFFERENT "Local area connection nn" icon, which may work for you.
I cant believe there hasnt been one mention of rebooting your PC - Which I can assume you already have done?
What OS are you running on your PC?
I have only just got my MDA PRO but this may help! as I did the same thing and for a while XP Pro wouldnt recognise the device.
Uninstall ActiveSync
Reboot PC
Install Activesync V4.0
Plug in USB Device
If there is still a problem connecting you shoudl see a USB device not recognised in your deviuce manager.
It almost seems like there is a time you have to wait before XP will respond normally to you unplugging and replugging in the USB.
Failing this you may have to uninstall Activesync and tehn remove all activesync registry keys it may have left behind! Then reboot and start again!
Just having tisproblem now, this is pïss poor of MS to still be foisting off onto us this Activesync package in such a terible state.
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Moandal said:
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Click to expand...
Click to collapse
What works for me is to turn off the handheld, and connect the cable after that. Then turn on the device if needed. Works mot of the time then.... no excuse for MS though....
I've bought today a Qtek S200.
IPL/SPL: 2.09.0000
GSM: 2.07.20
OS: 2.9.7.28
The first I did was a Hard Reset to the Qtek S200 and then...
Because of the problems with some application and antivirus I did a complete format to my computer. I just installed WinXP PRO SP2, all the updates from Microsoft Update, .Net Framework 3, Outlook 2002 and ActiveSync 4.1 (both came in the CD from Qtek). (I have also disabled Windows Firewall).
Then I think, I've done all the steps right (I think):
1) I connected the USB cable to de PC
2) I tried to plug the USB cable to the Qtek S200 when te PPC was OFF and nothing happened. Then with the Qtek S200 ON (in today's screen) I plug the other side of the USB cable and ActiveSync does not recognize my S200.
I dunno what to do to make ActiveSync syncronize with my Qtek S200, could you please help me???? I've been trying to syncronize for more then 6 hours (doing all the stuff...)
THNX,
Annita
Try this:
remove your activesync (de-install the software)
reboot your pc
turn on your qtek without the usb cable attached
plugin your qtek on the usb cable.
Does you pc find the device ?? (ding dong sound)
yes ? good, your pc finds it.
take out the usb again
install activesync 4.2
http://www.microsoft.com/windowsmobile/activesync/activesync42.mspx
try again, and see if it works.
My PC does nothing when I connect the S200...
Annita
If the USB cable connection does not work, it is possible to update ROM via Bluetooth ActiveSync syncronization????
THNX,
Annita
Annita said:
If the USB cable connection does not work, it is possible to update ROM via Bluetooth ActiveSync syncronization????
THNX,
Annita
Click to expand...
Click to collapse
It might work, however I would first look into why you usb doesn't work
when you plugin the usb cable, do you see the phone charge ? (led ontop change to orange) you might have a bad cable or you pc has a problem with the usb port (have your tried another usb port ? or removing all usb devices and only using the phone cable ?)
Yes to all.
When I connect the USB cable, the Qtek begins to charge the battery, and the orange led flicks.
I have tried on my PC and on my Laptop and didn't work in any of both.
I have tried with only he USB phone cable and did not work either.
Anyone has tried to update ROM via Bluetooth???
THNX,
Annita
Annita, make sure you have DHCP turned on on your PC. The virtual USB NIC should come up as 169.254.2.2, I believe. I was never able to get it to work without using DHCP on the PC side.
What is the virtual USB NIC????
Annita
When you plug in the USB cable, the PC creates a "fake" network adapter for the PPC and adds that to your list of network connections.
Just make sure DHCP service is started. Right-click My Computer -> Manage -> Services and Applications -> Services -> DHCP Client.
OK, the service was and is ON.
The thing is that I can syncronize via Bluetooth, but not with the USB cable (and I have the original cable and another mini-USB cable).
Annita
Bluetooth Activesync Sycronization will not work b'coz while upgrading, the phone resets itself, N it powers on in the upgrade process therefore, bluetooth of the phone will not be available then.
So, I dont its possible 2upgrade via bluetooth Activesync.
OK, thnx.
Annita
anita and the usb
anita, go to start setting control pannel, go to phones and modems and see the modems are installed there. windows (sh***t) store all the garbadge possible. can be that it identfy usb device like usb modem and put it on com 1 not that active sync works auto on com1. so check connection settings on activesync. + which use port you use? fron pannel or the rear of the PC?
is that a laptop if yes what model.
i'll try to help as much as i can
xman
ok, i have the same problem as you do, or at least a similar. i cant get my sync to work...
active sync 4.2
active sync says "critical communication error, try restarting your device", the active sync troubleshoot tells me that i dont have a ip adress (the link to microsoft does not work), although i have a network connection that my pc created (169.254.2.2). the active sync even appears in green.
my firewall and the win firewall does not interfere with this. switching off the firewalls does not improve this at all.
does anyone know a solution to this? thanks
I'll try what xmanmaster says, but I'm not at home until sunday...
Thnx,
Annita
Did this problem ever get resolved? I have the same issues, tried a wizard and a hermes. Not detected as a usb device, the charging light comes on. Both phones work on another PC. I have tried uninstalling activesync and rebooting phone/PC in every order I can think of.
UPNP (Universal Plug 'n Play) service is required
Hi all,
please make sure that the UPNP service is running on the desktop.
It's required for device detection as well as synchronisation with the WCE device.
A quite detailed description of all potential problems with ActiveSync can be found at Chris De Herrera's website.
BR,
N.a.D.
Hi,
Hope someone can help, this is driving me mad...I am having problems syncing my phone after i've used it for a while. I am forced to reset the device before my pc recognises it again and it starts to sync. Ive never had this problem before and could really do without having to do a hard reset.
I've tried disabling the advaced network fucntion but if I do then the phone hangs if I make a call FOLLOWING a sync.
something strange is a-foot
any help very gratefully appreciated.
edited post below :
WM5
Activesync 4.5
Windows media centre (not vista)
syncing via cable
Orange M700
If you use a cable to synchronise it should work as blue tooth is tempramental.
If it does not work with the cable I would take the phone back to the supplier.
a bit more info might help with people responding.
e.g what version of active sync
Which OS
Cable OR bluetooth sync
Ever since I installed Vista I have rpoblems with anything USB related- often devices are not ideantified (synching my M700 in particular).
Only rebooting the PC helps.
Hi,
Thanks for the response.
WM5
Activesync 4.5
Windows media centre (not vista)
syncing via cable
I don't need to reboot the pc, just the phone - rather a strange one this !
I have the same problem with my SPV. I'm tired already of hard reset. I understand that the problem with activsync is in the PPC not in the PC.
Hi Gents,
Just bought HTC HD mini (WM 6.5). Tried to connect to my laptop (running WinXP SP3) via ActiveSync 4.5 but nothing happened.
Firewall is opened for ActiveSync and all other possible rechecks which found on other forums were done.
Nothing...
Any ideas?
In Settings-More-Connections-USB to PC disable Fast data sync.
Done.
Nothing changes...
Make a soft reset and deactivate any firewall or/and antivirus from your pc.
fighter7139 said:
Make a soft reset and deactivate any firewall or/and antivirus from your pc.
Click to expand...
Click to collapse
Still nothing, but on HTC Task Manager ActiveSync is shown as Mem 932k CPU 0%.
Have you tried all the USB sockets on the PC? Mine will only connect to a Dell PC at work on the sockets at the rear of the PC, not the front mounted ones.
I think it is a power issue, IE not enough power is available from the front sockets. Though I could be wrong...
In ActiveSync you'd enable the USB-port And, when your device is connected into USB, you'd select "ActiveSync Sync with outlook" on your device. To be able to select that option you have to unlock your device. Good luck
Udated ROM to 1.36.479.1 then successfully synchronized at home where I have Win7. After connecting at work with WinXP SP3 via ActiveSync 4.5 all runned well.
But now my HTC HD mini can't find bluetooth headset Sony Ericsson HBH-DS205 which before ROM update work well. Other bluetooth devices are shown but not bluetooth headset Sony Ericsson HBH-DS205.
Clear now... Just was necessary to reset headset.