So, I have an 8525, newest rom from Cingular/HTC, and a few apps.
The apps I am running are as follows:
SPB Pocket Plus
SPB Mobile Shell
SPB Diary
VibraSwitch
Device Lock
Jetware BT Fix
Clear Temp
and a few other irrelevant ones.
Anyways, I have the Device Lock mapped to the Comm Mgr button. So, I lock the device, and power off the screen. When I go to wake up the device, Instead of the usual unlock in the bottom right of the screen, first I get Password, so I hit it, then I have to hit unlock, then unlock again as normal....
Any suggestions? I have never set a password on this device, so I dont know why all of a sudden it is prompting me for it.
Thanks,
John
Same thing happened to me when I installed Shell on my touch.
that's wierd. I had the trial version for a while, then got the full version, and only started with the full version. Never happened when I had the trial version.
Do a so called hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
(The L/R soft keys are the "--" keys just up the start and OK buttons)
This should do the trick!
Hermes 100 (8525 Cingular) (WM6 Flashed) Won't except PASSWORD
Hi all! I'm a new member here so the help is greatly appreciated.
So here's the deal. I just recently got married while doing the last minute prep for the big day my hermes 8525 decides to get devil possesed on me.
It started a few days before. Sometimes losing radio connection and other times locking up right after a call was completed but not fully ended. It was OK I guessed since I was able to powerdown and restart (remove the battery) and resume "normal" use.
BUT on the day before the wedding, That lil @#$% decides to lockup one last time and after a power down (removing battery) and restarting the unit, I was prompted to enter the password (as usual), BUT this time after entering my password for access, like I always do, I got the response stating that my password was not entered in correctly. AAAARRRRRGH! NO WAY! but yes way. The worst has struck.
After searching my ARSE off looking for a solution the best I came acress was a "hard reset". Another AAAARRRRGH!
From what I understand this would wipe off all my data. This would really hurt since I had recently entered many long lost (over 10 years) family members contact info that I was finally able to track down.
So, I'm reaching out to this community for something... anything that would HELP!!!
How can I get into my phone and get my contacts back???
TIA
I really appreciate any help on this one!
NEAR TEARS!
Still Stuck
THanks for the replies and the suggestion for the HARD RESET which I'm finding very hard to DO! Not that I can not just that I CAN"T!
I've been talking with an HTC tech in the hopes that this issue can get a better resolution than NUKE'n all my data. Didn't hear from him last night, guess he's still diggin for a solution. I'll have to call him in the morning. Hopefully he has figured out something.
Thanks Again ALL!!!
My device has been working perfectly till suddenly & without any early notice the device has been locked with some kind of locking.
After reset the device goes into the locked status showed in the pictures, no option to do hard reset,
Tried all options, seems like one of the keys is defective and that’s why can’t perform hard reset.
The device is locked and the 90 minutes limit don’t go down, you can’t do anything.
However if there is a incoming call, you see it on the screen and you can answer the call.
Does anyone familiar with this lock screen ? how do i pass it & relase the device? please advise & help me ....
This is the password protection built into all versions of windows CE. (accesed form control panel/personal/security (or something like that, may vary with OS versions). It has options to lock the device after switching it off (going to sleep mode is considered switching off too), or after the device is not used for a given period of time. The whole point of this protection is to prevent unauthorized access to the device, so i think that without the password you're screwed
Did someone play with your phone before that happened? Maybe it was a "joke" by one of your friends? If you never set the password, anyone can enter the password settings applet and enable it. That's why it's always a good idea to set the password, even if you don't plan to use it -it is also required to enter security settings...
So, if you really want to HR, first of all make sure that one of the buttons is really defective - I just checked and you can't turn off the device by holding the power button when it's loched - this might be your problem. So try holding the comm manager and voice command buttons and press reset button on the side (keep the side buttons pressed until you get the "reset to factory defaults" question)
.
If that doesn't work, try checking if the device connects to activesync when it's locked. It shouldn't happen, since it would be a possible security hole, but knowing microsoft...
If it does you might try to flash its ROM (of course you would lose all your data).
And if it does not and one of the buttons really is defective you might have to disassemble the device in order to do a HR (by shorting the switches' contacts with some metal object), but i wouldn't do this if you don't have some experience with electronics, since you might damage the phone if it's not handled properly with case removed. It might be easier to go to a GSM repair shop and have the switch replaced.
itzik-g said:
My device has been working perfectly till suddenly & without any early notice the device has been locked with some kind of locking.
After reset the device goes into the locked status showed in the pictures, no option to do hard reset,
Tried all options, seems like one of the keys is defective and that’s why can’t perform hard reset.
The device is locked and the 90 minutes limit don’t go down, you can’t do anything.
However if there is a incoming call, you see it on the screen and you can answer the call.
Does anyone familiar with this lock screen ? how do i pass it & relase the device? please advise & help me ....
Click to expand...
Click to collapse
Forget all that password bs. Lock your device with this rogram. Unlock by pressing both soft keys at the same time.
This is weird. My company requires that I have a password on my device. So be it. I want to say that when I upgraded to WM6.1 this issue started, but it might have been there before. Not sure. Anyway, here is the scenario:
1) Phone coming back from a soft-reset/battery removal/etc. Doesn't
matter, as it always does this.
2) The outline of the Password screen pops up, I press top left of outlined
area.
3) Enter password the second that the numbers show up and press unlock.
4) If I don't do it fast enough, the device locks up - HARD!
5) To come back from this, I have to do a soft-reset and perform 2 & 3
fast. If I do, the device works fine. In fact, subsequent password
entries will work fine. Only the very first one after a reboot.
Any ideas on this? I did a little searching and didn't find anything specific to this issue. But then again, my searching sometimes isn't perfect! :-D
Thanks in advance! Cheers...
I've seen something like this, though not as bad.
Try turning off absolutely everything on the Today screen to see if that helps.
When I saw it, I think a program was firing up in the background while the password screen was displayed.
WannaBeSedated said:
This is weird. My company requires that I have a password on my device. So be it. I want to say that when I upgraded to WM6.1 this issue started, but it might have been there before. Not sure. Anyway, here is the scenario:
1) Phone coming back from a soft-reset/battery removal/etc. Doesn't
matter, as it always does this.
2) The outline of the Password screen pops up, I press top left of outlined
area.
3) Enter password the second that the numbers show up and press unlock.
4) If I don't do it fast enough, the device locks up - HARD!
5) To come back from this, I have to do a soft-reset and perform 2 & 3
fast. If I do, the device works fine. In fact, subsequent password
entries will work fine. Only the very first one after a reboot.
Any ideas on this? I did a little searching and didn't find anything specific to this issue. But then again, my searching sometimes isn't perfect! :-D
Thanks in advance! Cheers...
Click to expand...
Click to collapse
Do you possibly have some other type of startup program running in the background? I had something similar (can't recall now exactly what it was) when I was using a Wizard a couple of years ago. It was like the lock interface kept losing the "focus" after a few seconds. Ultimately I hard reset and started from scratch, but the issue never resurfaced.
In the end I chose to stop the policy enforcement from my company's Exchange server altogether. Not necessarily recommending you do the same, as it's surely frowned upon by all pointy haired bosses in IT. But in the event you'd like to experience the Dark Side of the Force... here ya go.
Can anyone help me get into my phone? For some reason it is no longer accepting the 4 digit password when I switch on the phone. It's not saying the number is wrong, just "Emergency phone calls can be made". It says this as soon as any numbers are entered and before the Unlock soft button is pressed. Pressing the Unlock button seems to do nothing.
I can still browse the phone using ActiveSync. Is there a file I can remove to prevent the phone from locking when I soft reset it?
I've got HTC home installed and the phone is running Windows 6 (an official O2 upgrade). I'd like to avoid hard resetting the phone if poss.
Thanks
Fixed
Tried the same 4 digit pin today and it worked! There must be a timed lock that kicks in after a number of tries. There was a clock running yesterday on the screen.
But the odd thing was that I hadn't tried to get into the phone for a couple of days.
Now a bit worried that this'll happen again randomly. Does anyone know how this works?
Hi
i have my HD2 (UK, 1.43) for about a week now and have a 4 digits numeric password for my screen lock.
Today, for the second time my password was not accepted ("The password you typed was incorrect") after waking up from standby. The same happend a few days ago. A soft reset (red button) fixed the problem. I've made no modifications or any tweaks/hacks on my device.
Has anyone else experienced this problem? I've tried several times and I'm perfectly sure the password was correct.
Update: three times 'till now...
HTC support suggested to do a hard reset.
regards
chiron
Password Not Accepted on wake-up from Standby
chiron83 said:
Hi
i have my HD2 (UK, 1.43) for about a week now and have a 4 digits numeric password for my screen lock.
Today, for the second time my password was not accepted ("The password you typed was incorrect") after waking up from standby. The same happend a few days ago. A soft reset (red button) fixed the problem. I've made no modifications or any tweaks/hacks on my device.
Has anyone else experienced this problem? I've tried several times and I'm perfectly sure the password was correct.
HTC support suggested to do a hard reset.
regards
chiron
Click to expand...
Click to collapse
I'm glad I'm not the only one this is happening to and I'm not going crazy.
This exactly same thing has happened to me this morning, and yesterday morning. Upon taking the phone off charging and then using the phone first thing in the morning to check overnight emails, the 4 digit passcode was not accepted.
Yesterday I could eventually get the a1b2c3 entered and then enter my password and it was fine.
Today I could not enter the a1b2c3 reliably and this is what was happening:
- After 3 seconds of the screen being on as I was trying to enter the password, the screen would turn off.
- Turning the screen back on by pressing Hang-Up button I'd try and enter the a1b2c3 quickly.
- The Phone Keypad keyboard was only entering Numbers no matter what. I had to get the a1b2c3 entered by holding each key, and then sliding across to the letter (as keypad was only entering numbers).
- On the 4th time of this not working I was warned by the Phone that upon the next incorrect password entry the phone would be wiped.
So I ripped the battery and the Memory card out, and left the phone off for 30mins while I had a shower and got ready etc.
Upon restarting the phone I could enter the password fine and use the phone normally.
Now I don't think this is a problem just with the HD2, as I've had similar experiences with my Cruise, Diamond, and Diamond 2...
I had this happen to me once. One soft reset fixed it.
cortk said:
I had this happen to me once. One soft reset fixed it.
Click to expand...
Click to collapse
It's an intermittent problem. As in, on all of my previous 3 HTC phones, it might have happened once per month for no apparent reason. Then the problem may not have appeared for another month or so...
Same issue here. Twice in as many days. I've only had the device for 2 weeks and I've had this 5-6 times. It wouldn't be so bad if you didn't have to pull the thing apart to get to the reset button, and then either try and find a pen or pull the battery out.
I've had this problem when the exchange policy mandated that code. The only way to make it dissapear was to hardreset the device. But after a few days the problem reapeared, hardreset. Later it reapeared again, so i disabled the security policy. Now this problem does not happen anymore, but sometimes i can't get past the lock screen: nothing happens....and i have to reset the device.....
@foske
thanks for your replay. At least I now know that hard resetting won't help.
I have exchange policies too, and for security reasons I'm not going to disable the lock screen password.
I've sent a message to HTC support, I'll keep you informed...
@chiron83, have you heard anything from HTC? And does anyone know if this is fixed in the 1.48 firmware?
pixel said:
@chiron83, have you heard anything from HTC? And does anyone know if this is fixed in the 1.48 firmware?
Click to expand...
Click to collapse
I've upgraded to 1.48 and have just started using the lock password feature. I've just encountered this issue with the password being incorrect. So yes the problem still exists in ROM 1.48.
The problem I have now is the phone won't even recognize the UNLOCK button, there's no reponse, not even "Password Incorrect". I've tried several soft resets, battery removals, SIM and memory card removal, the works. I can't unlock my phone and I'm going to lose all my data I've input today if I hard reset.
Anyone got any last bright ideas?
HTC advised me to update to 1.48
Haven't had the wrong password problem until now, but therefore the freeze Problem every morning
Well I never managed to get around the password issue, so I had to HARD RESET my phone and spent half a day restoring everything and re-keying the data I lost from that day. Not impressed. The Lock Password is now very much turned OFF!
Incidentally, I restored my data from MyPhone, then when I got home and synched with Outlook, ALL MY DATA GOT DUPLICATED! So I had to spend ages deleting all the duplicate calendar entries, contacts, tasks etc. I have 900 contacts so as you can imagine that took a while.
I'm kinda pissed off.
Jim Coleman said:
The Lock Password is now very much turned OFF!
Click to expand...
Click to collapse
Wish that was an option for me, but it is enforced by the Exchange server policy
This happened to me once on my old blue angel, in the worst possible way (Soft reset didn't help me). The phone only knew it had to ask for a password but had totally forgotten what the password was. I then heard it's a problem with winmo. I had to hard reset and lose everything just because I had a password...
Never used the password again after that incident...
From what I can see this is a general Windows Mobile problem using Group Policy and corporate Outlook etc. As I've said previously this has happened across 4 different WinMo phones.
One thing I did on my Diamond2 to get around it was use Zenyee StayUnlock which would override the Group Policy password enforcement. I then installed ThrottleLock which ensured that my phone was still 'password' protected and secure.
However StayUnlock does not work on WinMo 6.5 as I've tried this with my HD2 and the Group Policy password was still active...
I have the same issue and I I guess I am a bit relieved that others do (especially those reported without tweaks). Thanks! . Im suprised that there are so few of us though. I also have the sms fault, and there is a flood of anger and uproar about that. It really pisses me off that you spend this kind of dough on whats arguably one of the best handsets yet and have to put up with this kind of rudimentary crap!
Anway, Anyone tried any other roms besides the two mentioned?
Damn you, HTC!
Wrong password again, and the "wake up from standby freeze" too with 1.48
With my Touch Diamond I never had any password issues.
I thought that it's just my phone doing it, as I got it on the 20th of November and couldn't find anyone mentioning the same issue!
The first HD2 I got had a very, very sensitive screen, and had this lock screen issue, so I had it replaced. The second one is better with regards to screen sensitivity, but I still had the screen lock issue a few times. And the first time the phone performed a hard reset (due to "forgetting" the password) it deleted everything on my micro SD card and somehow "unformat"-ed it as well. The card wasn't recognised by any of my phones after that, so I had to reformat it. After this incident I always remembered to take the card out before the phone gets hard reset.
For me, I think the screen lock problem only happened when I used a certain PC-based registry editor, or a slightly older version of Sprite Backup (the one that came with the phone wasn't compatible with WM 6.5), or when I disabled the Autolock feature (but still had the Exchange group policy enforced). I stopped doinig all those three things and (touch wood!) it seems fine now.
I haven't installed any tweaking, system manipulation or backup software. In fact, I only installed one single programm, audible player.
I flashed my HD2 again today, if the problem resists I'll have to exchange it. I'm not willing to open the metal cover and soft-reset my device every day.
chiron83 said:
I'm not willing to open the metal cover and soft-reset my device every day.
Click to expand...
Click to collapse
And you shouldn't rightfully be even if the reset switch was much easier to reach...