Database Users

Newer version ActiveSync 4.1? Fact or Fiction?

Hi all. Heard there's a newer version of ActiveSync on another thread. namely Activesync 4.1. Can anyone give any feedback confirming this (although I think it's still in Beta stage). If so, isn't it worth a try given the problems encountered on the Universal using just Activesync 4.0.
Someone must know!

Here's the link: http://forum.xda-developers.com/viewtopic.php?t=28535

Well I have it installed and I don't see anything different. Probably bug fixes. Won't harm to upgrade.

i have 4.1 running, dont know if its connected to the activesync on universal always restarting but i can only sync with pc if i have the universal powered off, then when plugging it in i see the orange power led kick in, 10secs ish later active sync will start,
if i plug in when switched on i get a error bubble on pc saying i have a malfunctioning device, power off and plug back in, wait a bit, i have a working syncing device. wierd!!!!
i only got usb1 on this lappy and my other has 2.0 had same problem, so i dont think its a usb problem

no bugs on my side
i installed 4.1, and it works like a charm on both pda2k and universal

mikeycollins13 said:
It took a while to work out, but here it is: Skype works fine as long Activesync is not on. In the old machines, AS would kick in and appear in the memory only after you sync'd. Here it comes up automatically, whether you sync or not. In fact, you should see Active sync running in the background virtually always.
Clicking on the memory you'll see its always on, you press stop, and Skype works for 5-10 minutes, until AS turns tiself back on.
Any fixes for this in the registry?
Click to expand...
Click to collapse
Great stuff Nabil! Now, can someone please check if there are still issues with ActiveSync causing problems with Skype? I would do it, but I don't have my Universal yet! Waiting on the MDA Pro or Exec.

I'm not entirely happy that Activesync is workig the way it was intended & as I was unable to get this confirmed from several forum members, I ventured out of Xda developers.com to seek confirmation of my doubts.
I ended up reading a review of the new Dell Axim X51v Pocket PC, which as you may or may not know, uses WM 5.0 (but less the phone side of things). Not exactly to my surprise, i found that even in non-phone PPC devices, Active sync is a bit of a cause for concern!
Read here: Review of Dell Axim x51v PPC (WM 5.0)
Windows Mobile 5: Not All is Golden
I won't delve too much into Windows Mobile 5 in this review, since I'm focusing on the X51v itself, but I found Windows Mobile 5 very painful in two ways when I was setting up and using the X51v. First, after a hard reset I connected the X51v to my PC and set up a new partnership. ActiveSync 4.0 has a different partnership wizard if you have a Windows Mobile 5 device, and it's quite intuitive. I entered my hosted Exchange account information, then watched as basically nothing happened. The X51v synchronized with my desktop PC, but coughed up an 0x85020006 error when the device tried to sync with the Exchange server. ActiveSync 4.0 removes the option for Internet passthrough - I assumed that meant it was automatic, but after fighting with Connection Manager on the X51v for 15 minutes I gave up and disconnected. I turned on WiFi, and the X51v saw my access point - I entered my WEP key, started ActiveSync, and clicked sync. It worked! Within a few minutes I had all my data on the X51v - but why wouldn't the synchronization work in the cradle? I have no idea, but it's a serious problem.
Later, I wanted to see if a particular ActiveSync bug had been fixed: I've always had the problem where, after a backup and restore, the Pocket PC has been unable to synchronize against the Exchange server again. Only a hard reset would allow the Pocket PC to sync again. On the X51v, I did a backup using the included application, then hard reset and a restore. I restore the device, then after a soft reset I noticed the date was wrong. No matter, I fixed it and started a sync session. Much to my delight, the sync actually started, which is sometime that wouldn't have happened under Windows Mobile 2003SE.
My delight turned to disbelief, then anger as I saw what ActiveSync was doing: it duplicated 900 contacts, 50 emails, and 6 months worth of appointments! No warning, no "Replace, Remove, or Combine" dialogue box, simply a duplication. It will take me hours to fix this manually, unless I can find a tool to remove duplicates. I have memories of such a tool, but at this point I haven't had time to track one down. Any suggestions for one that will work with Outlook 2003 and an Exchange server? I'm unsure as to whether this is a problem with Dell's backup application, or with ActiveSync. The bottom line is that in this instance Exchange ActiveSync remains broken after a restore - and I'd rather have it break completely then duplicate all my data, so from my point of view it's actually gotten worse. I didn't think that was even possible!
Suffice it to say that while Windows Mobile 5 brings with it several key advantages - persistent storage is amazingly helpful - my experience with it so far has been mixed (WMP 10 Mobile retains its horrible library functions), and I have no shortage of feedback for Microsoft at the MVP Summit coming up in a few weeks. Windows Mobile 5 feels like one step forward and two sideways.
End of this part of the review. Full Review here: http://www.pocketpcthoughts.com/articles.php?action=expand,43092&start=2
What do you guys think? I think quite a few problems Universal owners are experiencing will dissapear once MS fix their ActivShite application!

O2 Exec and Activesync 4

Just about to open Windows (on the top floor) and throw this thing through it!
Been waiting for months to upgrade to exec from xda2s, and 18hours after opening the box i'm ready to junk it. Cannot get it to sync at all. Read all the forums, zone alarm off, norton off, tried running as4.1, and still i'm getting dizzy watching this little green wheel going round and round and round and round and round..... 'connecting'
Does anybody have a work around or managed to get it to work. Without this facility the units useless to me, apart from maybe a quick £300 quick profit on ebay.
Help please.

I had a simlar problem, until I reluctantly ditched all my other Active sync partnerships (like my xda2 PPc partnership). then created a new partnership and it worked fine.
Good luck

Hi, Stupid question, but where do the older profiles live on my pc? I've looked in the activesync folder but no clues.

Open Avtivesync, go to file, click on mobile device, check and see what devices you have listed. then go to Delete mobile device.
This realy was a quick fix for me , you should be able to have multiple patnerships, perhaps some one else could suggest a better solution.

Thanks for your advice, but it looks as though I had deleted all previous profiles when I did a clean install of as4.1, and still getting dizzy!
Thought about calling O2, but quickly realised I would have better luck just ringing a random number out of the phone book.
I've tried every combination in the connection settings box, still no joy.
Need a solution soon before I reach for the Scotch and Razor Blades.

I've completely given up with this thing. Managed to get it back in the box (which was a minor challenge compared to getting Activesync to work), somebody please save me from ebay.

Do you have you Exec running in Corporate mode? I found that in this mode it won't sync; you just get "Connecting"...and nothing.
I switch to basic or personal and it syncs with no problem. Myabe this will help.

If the machine you are trying to sync with is connecting to an Exchange Server then you will have difficulties.
Try syncing the calendar, contacts and tasks direct with the exchange server and do the rest (notes etc) with the laptop.
Activesync 4 is so rubbish I have resorted to wirelessly syncing direct to my exchange server.
For a while I was cursing the Exec as I had just got my 2s just how I wanted it when I up(?)graded but I remembered that half the fun of these things is solving the problems, even if it doesn't seem like it at the time!

The main thing that you need to remember with ActiveSync 4.x is that you must install this before connecting your EXEC.
If you don't the microsoft driver gets installed instead (and in my case) no amount of deleting/reinstalling was able to recover the situation.
Whilst I was in the middle of that crisis I did some basic PD to try and rectify. Including
a) Installing AS 4.1 build 4807 on another system (preferably clean installed say XP SP2)
b) trying another cable
c) Doing a hard reset of your device and then repeating above steps
d) (obviously!) removing all previous versions of ActiveSync (also afterwards using regedit to remove any final traces and erasing C:\Program Files\Microsoft ActiveSync) and then re-installing
I have tried to include some Device Manager pictures of a working system for reference purposes

Throught trial, and very much swearing at the walls, I've discovered the following:
1. If I have the XDA Exec switched on and connect the USB cable, then I can guarantee a 95% failure to connect.
2. If I turn off the Exec, by the power-switch on side, then connect the USB cable and just leave ActiveSync to power everything up, then I have a 95% success connection rate.
On very odd occasions, I've had to disconnect the Exec, turn it off, then plug the USB in again. And once I restarted the workstation first - probably didn't have to, but was going for a coffee anyway.

AGHHH
I had a failure with Active Sync and established that it still worked with my 2 C500's so I phoned orange.
Eventually made my way to level 3 (highest) tech support to be told that its microsofts problem and that they have withdrawn Active Sync 4 until they can fix it.
I can connect to my M5000, move files via explore but as for the necessity of syncing itand my contacts..............forget it
MArk

Interaction with Outlook
My sync problems went away when I configured Zonealarm to allow it to connect.
I also had to install Outlook, which I don't like as I use Thunderbird for Email. Sync would still not work untill I allowed Outlook to be the default email client. However, I have not defined any accounts on Outlook and Thunderbird does not seem to mind.

Re: Interaction with Outlook
Romney said:
Sync would still not work untill I allowed Outlook to be the default email client. However, I have not defined any accounts on Outlook and Thunderbird does not seem to mind.
Click to expand...
Click to collapse
I got a whole series of increasingly depressed emails from my TBird install after I stuck Outlook on my lappie... In the end I had to take it out for the evening, give it some new extensions and what-not before it started talking to me again...

Exchange on updating via ActiveSync

Hi all,
We have 2 HD2s which I have cofigured to connect to our exchange server via wireless activesync. Both are running the same ROM (T-Mobile, I know...) and have identical settings appart from the user name and password.
Mine works fine with 'As items arrive' set for the sync schedule yet my bosses simply won't update. It is showing as 'connected' but no updates ever arrive. If I set the schedule to every 5 mins it appears to work.
I know 5 mins isn't a long time to wait but you know bosses!!!!!!
Any ideas would be fantastic!
Thanks, Tom.

Update
It now appears that both handsets keep losing and cannot reestablish their connection. ActiveSync keeps reporting various errors including 0x80830002 and 0x85010018. The only way to establish a connection again is by syncing via USB. After disconnecting the connection stays live for a few mins then drop.
This had all been working fine until a few days ago.

Don't know your errors, but:
Have you activated Microsoft Direct Push in your Phone?
Maybe its a Server-Setting for the User? Or the Authentication SSL/NONSSL.
Do you have to install a private/self generated Certificate?
I would first Check the following:
can your connect via OWA?
Export the Cert (dont forget Root/Intermediate Certificate) install it on your Phone.

Emails over approx 4k cause ActiveSync to fail

Hi all
I have 2 x HD2s configured for ActiveSync with our SBS2003 server. Everything works fine when connected to my laptop via USB or when connected to WiFi (whether at my office or at any remote site unrelated to my local LAN). However, once I am using my data connection I experience the following issue which I have narrowed down through lots of trail and error:
When an email of approx 4k and above arrives I can see ActiveSync trying to sync and it then fails with an error code of 0x80830002. ActiveSync will then never reestablish a connection unless I either remove the particular email from my Outlook inbox, or, I connect to any WiFi connection.
If I set the download limit to 1k, it never fails and I simply receive a trunkated version of the email. However, if I select to download the remained of the text it fails again.
The issue is related to the size of the text within the email as attachements can be downloaded fine.
I have been on to T-Mobile as this feels like a carrier problem as I only experience it when using mobile data connection but they haven't come up with anything.
I'd really appreciate any help you can offer as this is driving me mad!!!!!
Many thanks,
Tom.

I seem to be having similar problems
Which all started in Mid April. I too am on T-Mobile.....
Though e-mails in excess of 4k have been syncing when OTA is actually working. I hope an expert out there has an idea of what may be wrong!
Niall

Hi Niall
I should have posted my solution back here.
I thought (mistakenly) that my SBS2003 box was running service pack 2. It wasn't.
Went to the Microsoft updates website, allowed it to download and install and hey presto!!!
Also, I have noticed that on occasion, for example if the SBS loses its internet connection, that ActiveSync does not reestablish. Simply terminating it in WM task manager causes it to restart and then its fine.
Hope this helps.

Thanks for the suggestions. We're on Exchange 2003 SP2 already.
Terminating Activesync in the Task Manager on the phone doesn't help either. The only way to "restart" OTA syncing is to do a USB laptop sync. With SSL it falls down eventually with "Waiting for Network". Without SSL it lasts longer before falling down with error 0x80830002.
I do still wonder if it's related to us changing ISP for head office, but then surely the iPhone or WM6.1 device would also fail?
Niall

[Q] Exchange ActiveSync doesn't "wake up" after the weekend

Hi,
It might look like a stupid question but one of my users can't get past this problem so I would like to see if there's a solution.
So we only recently gave some users HTC Snaps to see how it adjusts to their needs, we have a hosted Exchange server (also has been only a few months) so we set-up ActiveSync on the Snaps to synchronize directly with the server.
It seems to work perfectly, it synchronizes following schedule (every 30min from 7AM till 6PM) on weekdays and doesn't on the weekend, but then on monday morning, it doesn't start the automatic syncing again as it should.
Almost every monday morning, the user comes to me at 8.30-9.00 to tell me he doesn't receive his mails. A simple Send/Receive in the mailbox or go to ActiveSync and press Sync starts the syncing again and everything seems to work fine during the rest of the week but still the user is annoyed that it won't sync as scheduled.
I can attest that it works perfectly on my own Windows Mobile 6.5 device (SE Xperia X1) although I do sometimes lose my synchronization schedule (but that could be related to some app I have or to the tinkering I do with it - if anyone has an idea though - the user doesn't do anything else on the Snap than make phone calls and check his mails and occasionally write one).
The Snap has the latest official updated ROM from HTC.
Any help is appreciated, thanks.
Jon

IP chabges
I have a similar problem. Your provider obviously changes your IP.
Go to Commmanager/Connections, disable Direct Push and enable it right away again. Sync will work afterwards until the next new ip.....

We don't use Push as it seems to work worse than with a fixed schedule.
I will check for the IP if I have the opportunity but I don't understand why that should be a problem (you do mean the device IP, right ? Our server IP doesn't change).
And the problem doesn't appear every single week ... So I think I'll just go with "That's the way it is" ...
Thank you for your help.