Just about to open Windows (on the top floor) and throw this thing through it!
Been waiting for months to upgrade to exec from xda2s, and 18hours after opening the box i'm ready to junk it. Cannot get it to sync at all. Read all the forums, zone alarm off, norton off, tried running as4.1, and still i'm getting dizzy watching this little green wheel going round and round and round and round and round..... 'connecting'
Does anybody have a work around or managed to get it to work. Without this facility the units useless to me, apart from maybe a quick £300 quick profit on ebay.
Help please.
I had a simlar problem, until I reluctantly ditched all my other Active sync partnerships (like my xda2 PPc partnership). then created a new partnership and it worked fine.
Good luck
Hi, Stupid question, but where do the older profiles live on my pc? I've looked in the activesync folder but no clues.
Open Avtivesync, go to file, click on mobile device, check and see what devices you have listed. then go to Delete mobile device.
This realy was a quick fix for me , you should be able to have multiple patnerships, perhaps some one else could suggest a better solution.
Thanks for your advice, but it looks as though I had deleted all previous profiles when I did a clean install of as4.1, and still getting dizzy!
Thought about calling O2, but quickly realised I would have better luck just ringing a random number out of the phone book.
I've tried every combination in the connection settings box, still no joy.
Need a solution soon before I reach for the Scotch and Razor Blades.
I've completely given up with this thing. Managed to get it back in the box (which was a minor challenge compared to getting Activesync to work), somebody please save me from ebay.
Do you have you Exec running in Corporate mode? I found that in this mode it won't sync; you just get "Connecting"...and nothing.
I switch to basic or personal and it syncs with no problem. Myabe this will help.
If the machine you are trying to sync with is connecting to an Exchange Server then you will have difficulties.
Try syncing the calendar, contacts and tasks direct with the exchange server and do the rest (notes etc) with the laptop.
Activesync 4 is so rubbish I have resorted to wirelessly syncing direct to my exchange server.
For a while I was cursing the Exec as I had just got my 2s just how I wanted it when I up(?)graded but I remembered that half the fun of these things is solving the problems, even if it doesn't seem like it at the time!
The main thing that you need to remember with ActiveSync 4.x is that you must install this before connecting your EXEC.
If you don't the microsoft driver gets installed instead (and in my case) no amount of deleting/reinstalling was able to recover the situation.
Whilst I was in the middle of that crisis I did some basic PD to try and rectify. Including
a) Installing AS 4.1 build 4807 on another system (preferably clean installed say XP SP2)
b) trying another cable
c) Doing a hard reset of your device and then repeating above steps
d) (obviously!) removing all previous versions of ActiveSync (also afterwards using regedit to remove any final traces and erasing C:\Program Files\Microsoft ActiveSync) and then re-installing
I have tried to include some Device Manager pictures of a working system for reference purposes
Throught trial, and very much swearing at the walls, I've discovered the following:
1. If I have the XDA Exec switched on and connect the USB cable, then I can guarantee a 95% failure to connect.
2. If I turn off the Exec, by the power-switch on side, then connect the USB cable and just leave ActiveSync to power everything up, then I have a 95% success connection rate.
On very odd occasions, I've had to disconnect the Exec, turn it off, then plug the USB in again. And once I restarted the workstation first - probably didn't have to, but was going for a coffee anyway.
AGHHH
I had a failure with Active Sync and established that it still worked with my 2 C500's so I phoned orange.
Eventually made my way to level 3 (highest) tech support to be told that its microsofts problem and that they have withdrawn Active Sync 4 until they can fix it.
I can connect to my M5000, move files via explore but as for the necessity of syncing itand my contacts..............forget it
MArk
Interaction with Outlook
My sync problems went away when I configured Zonealarm to allow it to connect.
I also had to install Outlook, which I don't like as I use Thunderbird for Email. Sync would still not work untill I allowed Outlook to be the default email client. However, I have not defined any accounts on Outlook and Thunderbird does not seem to mind.
Re: Interaction with Outlook
Romney said:
Sync would still not work untill I allowed Outlook to be the default email client. However, I have not defined any accounts on Outlook and Thunderbird does not seem to mind.
Click to expand...
Click to collapse
I got a whole series of increasingly depressed emails from my TBird install after I stuck Outlook on my lappie... In the end I had to take it out for the evening, give it some new extensions and what-not before it started talking to me again...
Related
Hi all. Heard there's a newer version of ActiveSync on another thread. namely Activesync 4.1. Can anyone give any feedback confirming this (although I think it's still in Beta stage). If so, isn't it worth a try given the problems encountered on the Universal using just Activesync 4.0.
Someone must know!
Here's the link: http://forum.xda-developers.com/viewtopic.php?t=28535
Well I have it installed and I don't see anything different. Probably bug fixes. Won't harm to upgrade.
i have 4.1 running, dont know if its connected to the activesync on universal always restarting but i can only sync with pc if i have the universal powered off, then when plugging it in i see the orange power led kick in, 10secs ish later active sync will start,
if i plug in when switched on i get a error bubble on pc saying i have a malfunctioning device, power off and plug back in, wait a bit, i have a working syncing device. wierd!!!!
i only got usb1 on this lappy and my other has 2.0 had same problem, so i dont think its a usb problem
no bugs on my side
i installed 4.1, and it works like a charm on both pda2k and universal
mikeycollins13 said:
It took a while to work out, but here it is: Skype works fine as long Activesync is not on. In the old machines, AS would kick in and appear in the memory only after you sync'd. Here it comes up automatically, whether you sync or not. In fact, you should see Active sync running in the background virtually always.
Clicking on the memory you'll see its always on, you press stop, and Skype works for 5-10 minutes, until AS turns tiself back on.
Any fixes for this in the registry?
Click to expand...
Click to collapse
Great stuff Nabil! Now, can someone please check if there are still issues with ActiveSync causing problems with Skype? I would do it, but I don't have my Universal yet! Waiting on the MDA Pro or Exec.
I'm not entirely happy that Activesync is workig the way it was intended & as I was unable to get this confirmed from several forum members, I ventured out of Xda developers.com to seek confirmation of my doubts.
I ended up reading a review of the new Dell Axim X51v Pocket PC, which as you may or may not know, uses WM 5.0 (but less the phone side of things). Not exactly to my surprise, i found that even in non-phone PPC devices, Active sync is a bit of a cause for concern!
Read here: Review of Dell Axim x51v PPC (WM 5.0)
Windows Mobile 5: Not All is Golden
I won't delve too much into Windows Mobile 5 in this review, since I'm focusing on the X51v itself, but I found Windows Mobile 5 very painful in two ways when I was setting up and using the X51v. First, after a hard reset I connected the X51v to my PC and set up a new partnership. ActiveSync 4.0 has a different partnership wizard if you have a Windows Mobile 5 device, and it's quite intuitive. I entered my hosted Exchange account information, then watched as basically nothing happened. The X51v synchronized with my desktop PC, but coughed up an 0x85020006 error when the device tried to sync with the Exchange server. ActiveSync 4.0 removes the option for Internet passthrough - I assumed that meant it was automatic, but after fighting with Connection Manager on the X51v for 15 minutes I gave up and disconnected. I turned on WiFi, and the X51v saw my access point - I entered my WEP key, started ActiveSync, and clicked sync. It worked! Within a few minutes I had all my data on the X51v - but why wouldn't the synchronization work in the cradle? I have no idea, but it's a serious problem.
Later, I wanted to see if a particular ActiveSync bug had been fixed: I've always had the problem where, after a backup and restore, the Pocket PC has been unable to synchronize against the Exchange server again. Only a hard reset would allow the Pocket PC to sync again. On the X51v, I did a backup using the included application, then hard reset and a restore. I restore the device, then after a soft reset I noticed the date was wrong. No matter, I fixed it and started a sync session. Much to my delight, the sync actually started, which is sometime that wouldn't have happened under Windows Mobile 2003SE.
My delight turned to disbelief, then anger as I saw what ActiveSync was doing: it duplicated 900 contacts, 50 emails, and 6 months worth of appointments! No warning, no "Replace, Remove, or Combine" dialogue box, simply a duplication. It will take me hours to fix this manually, unless I can find a tool to remove duplicates. I have memories of such a tool, but at this point I haven't had time to track one down. Any suggestions for one that will work with Outlook 2003 and an Exchange server? I'm unsure as to whether this is a problem with Dell's backup application, or with ActiveSync. The bottom line is that in this instance Exchange ActiveSync remains broken after a restore - and I'd rather have it break completely then duplicate all my data, so from my point of view it's actually gotten worse. I didn't think that was even possible!
Suffice it to say that while Windows Mobile 5 brings with it several key advantages - persistent storage is amazingly helpful - my experience with it so far has been mixed (WMP 10 Mobile retains its horrible library functions), and I have no shortage of feedback for Microsoft at the MVP Summit coming up in a few weeks. Windows Mobile 5 feels like one step forward and two sideways.
End of this part of the review. Full Review here: http://www.pocketpcthoughts.com/articles.php?action=expand,43092&start=2
What do you guys think? I think quite a few problems Universal owners are experiencing will dissapear once MS fix their ActivShite application!
Is there a credible alternative to Activesnc 4.1 anywhere ? I am absolutely sick and tired of this cr*p.
I want to be able to sync calendar, tasks, notes and files - reliably. That's all. That's not too much to ask is it?
Any ideas ?
TIA, DBo.
I'd be interested in one, been looking for a day or two but pretty new to the PPC thing and not making much progress.
Atm the only surefire way to ActiveSync seems to be, soft reset before sync, again after. It's quite a 1 shot deal, once it's synced, it won't again without a soft reset of the PDA. Note: Never needed to restart the PC used, I have tried this, no difference.
Have you read this?
http://forum.xda-developers.com/viewtopic.php?t=41955&highlight=activesync+solution
Solved that problem for me.
reading the other post now ... my activesync kills itself too i need to reboot my pc to make it work again ... apart from that it wont even synch all my contact ... it misses out random ones all the time
Can't tweak my TCP settings
I'd love to do this, but I can't go messing about with the TCP settings on my company laptop. Not if I want to keep my job.
I need a decent alternative to AS 4.1 even if that means AS 4.2
Silentz:
Yeah, tried that (amongst several hundred other things). I already use DrTCP for optimising my lans due to me using gigE with jumbo packets, so am pretty familiar with it on that ground. I also tried many other reg tweaks (on the PC not PPC) regarding networking etc. to no avail.
From all the tests and tweaks I've done I'm no further into solving this issue, which doesn't half stick in my side. PC m$ os with m$ software talking to a PPC with m$ os with m$ software, who the hell is writing this utter drivvle software?
I have concluded however that the PC / ActiveSync 4.1 side of things does not fail or lockup, regardless of reboots or no reboots or net settings used. It is the PPC's running ActiveSync which borks, stalls then grinds to a halt. I suppose it's possible m$ will fix the PC 4.1 software to not bust the PPC but I've also pretty much resided myself to needing a ROM update to fix the PPC half
This of all things annoys me, I've fixed almost everything else wrong with this phone but turning it off on a regular basis just takes the biscuit, like who does that nowadays? :roll:
Yeah that's right - it's the PPC which goes funky, but in my case it was down to the PC (i think) cramming data at it.
If you switch off (untick) all elements of the today screen it also works better, although that's not really a solution!
Microsoft do need to release ActiveSync 4.2 asap.
Yeah, tried all that, I only have MSN on today page anyways but have tried it with nothing. I only sync contacts anyway and even then only about 100 - still hangs if not the first time...
What about this?
Device Manager
Hi,
I was successful in resolving a "stubborn" active Sync, by doing the following:
Remove USB Cable to K-jam.
Open device manager.
Go to Network adapters.
Disabling adapter called: "Windows Mobile Based Device".
Re-enabling adapter called: "Windows Mobile Based Device".
Plugging USB cable back in.
Kind regards
Adrian
I was successful in resolving a "stubborn" active Sync, by doing the following
Click to expand...
Click to collapse
But for how long?
I find that AS is very unstable.
I have installed the latest ROM and still get problems with both my devices.
If I play an MP3 in Windows Media Player, AS drops the connection and I have to unplug my MDA Vario (or my XDA Mini S) and reconnect it again.
If I soft reset for any reason while still connected to AS, it drops the connection and on re-connect it hangs at 'Looking for changes' and I have to re boot the PC to get a connection again.
Other times without warning it will drop the connection and not re-connect without a re-boot of the PC
etc. etc etc.
Fortunately all my contacts, calendar and tasks are held on my PC in Thunderbird (I don't use Outlook) and I have a seperate sync programme for syncing them so I don't need to rely on AS for data sync.
But I do wish there was an alternative for enabling the connection to the PC.
Okay, I know of the problems with some of these HTC phones, and mine is no exception... My 8525 (WM6) usb port has died (tried all the reset tricks, different cables), everything, except for making a custom pinned cable..
Regardless, I still NEED to use active sync. I know I can use bluetooth, but there lies the problem. I did a total reset on the phone while diagnosing the cable problem, and I cannot use BT as the initial activesync (wont let ya). Computer sees the phone, phone sees the computer, activesync starts when I press sync on the phone, but disconnects shortly after.
Is there a way I can force the BT / Activesync as the initial connection, can I use IR as the initial connection? Anybody else had any luck with this..
If the answer is.. yer screwed, any other options out there? I used PIMBackup to grab the contacts off my backup phone (8125 wm5), so I could at least have those. I mainly need to sync my contacts and appointments from outlook to the phone.
Hope there is...hope.
Dan
Dan,
If you are on an Exchange server, you can set up exchange activesync and your contacts will be stored on the server while you have your device replaced. Other than this, I am unsure.
Good luck, I have had this problem on four different AT&T 8525.
Thanks Cliff,
I can continue to use PIMBackup with the device and SD card to create backups, I'll just not be able to sync appointments, so the Exchange will probably not be needed (good thing, since I am clueless on exchange anyhow).
Also, FYI, Cingular / ATT will not be replacing this phone. This is my 4th 8525.. The first 2 they replaced, no questions. #3, they finally gave in after I told them about the info on this forum, and others, documenting the problem. This time, they said it HAS to be user, and they would not warranty it... Fantastc huh..
That's why I used my 8125 as a "backup phone", I have been down that road.
Still looking for a BT solution though.
Many times I get an error message which telle me there was a sync-error and I have to re-sync (delete-reload) my device.
this is frustrating cos all my quiick-Contacts are lost and I have to setup the Outlook folder sync again all the time.
ANyone experiencing the same ?
ok the full message is:
There has been a change made on your server that requires you to re-synchronize all items on our device. Please perform a manual synch.
Support Code: 0x80883001
Click to expand...
Click to collapse
server re-sync
Hi
We had the same in our cie with the central exchange server and it was happening for all mobile users.
Our central team did something on the exchange server but I don't know what, but for sure it's coming from exchange because it was solved centrally.
If you manage you exchange server I can find out what was done exactly by our support team.
same happens to me with normal outlook (no exchange)
is there any fix?
actice synck error
me as well, i have no exchange server and i face this problem every other day.
hope to find a solution for this...
One solution is to keep your Windows XP/Vista always updated, with the latest sercurity patches.
no, my vista is always up to date.
That's not the solution
I had problems with AS any time ago, and disabling Tasks syncing solved problem....
ok, I'll un-check TASK sync and see if it helps.
You run a different ROM though. Maybe it's ROM related.
I'll keep ya posted
Hi, am Santo, you mast going to controlpanell, sistem, hardware, device manager, end go to portable device, and uninstall windows mobil with-the cable mini usb to device, when is finisch uninstal end reinstall the cable mini usb to device, then gest a moment to install the driver. install activesync when is necessari. ex for the write. Ciao alla prossima spero di esserti stato utile. Venite a trovarci su: http://www.batista70phone.net
whatwhat??
ok my friend, I understand that you want me to de/install the ActivSync Program? I use VISTA, I havn't installed activesync at all. It was build in, I suppose.
Well, the tip with deactivating TASK-sync helps for now
So far, so good...
Okay, so I did not read everyone's response here, because I have been staring at forums for days to try and find the answer to this very same question and I am starting to go cross-eyed. I found two things that have worked for me, one is guaranteed and the other has worked thus far...will update if it fails.
First, and I read this on another forum and got this answer directly from HTC's customer service. It is not the ideal solution, but it does work guaranteed. If you go into your settings for the sync program on your phone, or on the computer, and tell it to "NOT" sync your desktop email this problem will disappear. Now, what I did last time was change that setting so I could back up everything else and not lose any appointments and phone numbers I put in, then I went back and reversed it so that I could get my desktop email on my phone too. This is something I like to have so it is not ideal, having to do this every few days or so is a pain.
The second solution is one I stumbled upon. I went into the settings for syncing and changed it from, if conflict change on my device - to if conflict change on my computer. The problem, I believe is when there is a change on the desktop email everything gets all screwy. So I did that and haven't had the problem since then. I should note however, that I am not keeping the phone plugged in for long periods of time. I do one of two things, either I plug it in and let it sync then disconnect usb connections allowed (this lets my phone charge but doesn't let it sync repeatedly) or I just unplug after it has synched up.
I don't know if this will work for everyone, but I hope it helps. Good luck and God bless!
Hello everyone,
After spending with the dark side of Blackberry phone, I went back to WM because I was amazed by the HD2.
One thing I am not amazed though is my silly Windows Mobile Center.
In fact, I am using Windows 7 Pro. The first I setup partnership it worked fine to sync with my outlook (personal email account). Then I setup on the phone, my work email (i.e. exchange server setup for online activesync), and the sync with the server is working fine. But when I plugged back the USB cable to sync with my personal PC outlook (which is configured with a Gmail account), it doesn't connect at all.
The computer doesn't seem to see the device. And the phone doesn't seem to see the computer.
What I have done so far:
- Check and enabled in Windows firewall all the Windows Mobile Center program
- Uninstall and re-install the driver for PocketPCSync (under Mobile devices in Device Manager)
- Delete my partnership (but I can't recreate it since I can't see the phone
Nothing is changing. I can't sync with the PC at all. On the other hand the sync with the exchange server is working fine.
Is the problem due to the fact that I have a pc-sync with outlook using a gmail account, and an online sync setup with an exchange server?
It is quite an annoying problem.
Thank you for your help
Wouldn't your HD2 be connected in USB disk mode instead of ActiveSync mode? Do you have an extra disk drive appearing in the computer?
I just "fixed" this issue by performing a hard reset (power off then press both volume buttons for a couple of secs until you get the confirmation screen).
Warning: It does erase all your settings, apps and files that aren't on the SD card, but contacts, photos, messages and the like can at least be synced using the Microsoft My Phone app.
After that, Device Centre/ActiveSync connects, and you can re-sync with myphone.
I was wondering if it was a dodgy registry value that caused the crash, but I'm no closer to knowing.
Oh yes: I did try all the options like "faster transfer" and DMA/IP Transport, etc. it was definitely set on ActiveSync mode, and I tried XP Pro/ActiveSync and Win7 Home/Device Centre. And I tried turning the firewall off!
Thanks for your reply guys.
@kilrah:
Yes I already tried to uncheck the checkbox below activesync usb mode.
Also, I have double check I am in activesync mode and not usb disk.
@mpaxton:
I know a hard reset would probably solve the problem but since I have to activesync everyday, it is not a long term solution. I really need to find what is the problem.
I had a similar problem which ended up being a faulty usb connector in the phone which HTC replaced pretty quickly (8 days).
http://forum.xda-developers.com/showthread.php?t=590517
I had hard set without success and reflashed roms too.
Also of note, it was charging fine, just not connecting...
Finally !!!!
Thank you for your reply but I finally figured out my issues (actually there was two issues).
1/ Some services were not running so by using this tutorial (http://www.pocketpcfaq.com/faqs/wmdc/services.htm thanks a lot to the author) I managed to find the services required which were not running.
2/ My second issue is the silly part. Since I have an ultra portable laptop (Sony Vaio P), when I am at home, I access it using "Remote desktop" from my desktop at home so that I can enjoy the big screen and bigger keyboard without having to plug anything to the laptop. And it looks like, if I am connected to the laptop on remote desktop and plug the HD2, nothing happen in windows mobile center, like if it isn't connected. But when I am on the laptop (and after sorting out the services issues I mentioned before), it works perfectly fine. So touch wood it will carrying working but for now it is working fine even after setting up the online sync with the Exchange server.
Not sure if number 2 is a actually a bug or a security restriction but maybe I can send my bill to Microsoft for the hours of testing
jchoco said:
2/ My second issue is the silly part. Since I have an ultra portable laptop (Sony Vaio P), when I am at home, I access it using "Remote desktop" from my desktop at home so that I can enjoy the big screen and bigger keyboard without having to plug anything to the laptop. And it looks like, if I am connected to the laptop on remote desktop and plug the HD2, nothing happen in windows mobile center, like if it isn't connected. But when I am on the laptop (and after sorting out the services issues I mentioned before), it works perfectly fine. So touch wood it will carrying working but for now it is working fine even after setting up the online sync with the Exchange server.
Not sure if number 2 is a actually a bug or a security restriction but maybe I can send my bill to Microsoft for the hours of testing
Click to expand...
Click to collapse
It is probably the setting for RDP on your desktop computer.
You can choose to share local devices and resources:
"Other Supported Plug and Play (PnP) devices"