Database Users

imate Jam loses audio, alerts, etc..

My Jam occasionally loses all sound. I mean everyting from alerts to the phone itself. It would only work if I plugged in my headset. I tried checking my headset and the contact in the jam, everything was OK.
Anybody experienced this? Does anyone know how to fix it?
Thanks.

Where are your tones placed? In the device or in the card?

I lost audio, all of it not just alerts

I think I know it. Same thing happened to my jam too.
Your jam does not recognize that u unplug your headphone.
Problem is; there's a little switch in your headphone socket, when you plug your headset it turns off the internal sound, and when u unplug it should normally turn on the internal sound. But if the switch is locked, jam does not recognize that u unplug your headphone.
My solution is, plug-unplug your headset's plug (or something thinner) several times in different angles carefully to your socket while your jam is playing something. Till u hear the sound.
Mine is ok now. And I don't use any 3. party plug adaptors anymore.
(sorry bout my bad english. hope u got it.)

I have the same problem with my MDA Compact. The plugging in and out of the headphone didn't help much either.
It's hard to tell whether it's the headphone "switch" or the external speaker that is broken. Is there a software for PPC that can recognise whether there is a headset plugged in or not? This would help identifying the problem.

I think there are 2 external speakers. One is at the back, the louder speaker. The other is at the front, active during a phone call.
If they are both down, it seems to be a switch problem.
-btw, when I was having the same problem, I lost the mic too..
Did you use only the original headset or some other plugs?

I only lost sound from the external speaker at the back. Everything else was working fine. As you correctly pointed out, if it was a switch problem I wouldn't have been able to make calls using the front speaker as the sound would directed to the headset. In my case it's the speaker )at the back) itself that is the proble. I have now sent it back for repair...
... and I have to wait for 14 looong days before I get it back, and that's excluding delivery time!

No sound after plugging handsfree in mini?

There's no sound at all after I plugged handsfree in mini.When I use handsfree,I can make a call and hear everything properly,but once the handsfree is unplugged,I can't hear any sound while in a call,but the other party can hear me perfectly fine,but I can't hear them.Why so?

A search on this forum would give you the answer. That's because the switch in the 2.5mm jack got stuck. Just play with the jack in and out for a couple of times and all should be back to normal. It's a common thing with some of the Magicians.

i also have a problem connected with the handsfree: when it is pluged only the one speaker is working, but wnen i unplug it a bit it starts playing with both speekers but very low... what should i do?

Desperate Help Needed, Audio Fault On My Wizard ;-(

well this one has me totally baffled!!
went out yesterday with my wizard and everything was fine, all audio was working prefectly! on the bus i plugged in my hands free kit to listen to a little music, that was fine..
when i got off the bus i unplugged the headset and for some reason the audio on the wizard was not working, no clicks, no music playing when i opened media player, almost as if it was on mute!
i thought to myself, maybee the speakers are bust?.. but when somebody rings me the speakers kick in and sound works perfectly! but only when people ring me,
BIG PROBLEM IS: if i answer the sound dosent work and neither does the microphone, as if the headset is still plugged in.
if i plug in the headset, the mic and headphones work perfectly for calls.
SO YET AGAIN!! I THOUGHT TO MYSELF: maybee the wizard is registering that the headset is constantly plugged in even though it isnt, or something is jammed in the headset socket.
BU NO!, if that was the case then when the phone rings the loudspeaker wouldnt be ringing too would it...
I AM OFICIALLY TOTALLY BAFFLED! have hard reset the phone 4 times, soft reset countless times!! i have no idea *CURRENTLY USING THE NEWEST QTEK ROM*
if anyone has any ideas i would be most greatfull!!!!!!! CHEERS A;LL!!!!

are u using bt ?
then try btaudio to tunnel audio through and no bt

dont use bluetooth at all, and its a good solution, but i still wouldnt have my good old audio back propperly i dont think,
there are just times when i like to sit my pone on my desk and play movies/music, or actually take a call and not have to plug in my headset everytime just to talk to someone lolol
its driving me nuts lol

ive tried re flashing the phone to its base tmobile rom, the qtek one and the o2 one now and still the same problem, so im guessing its hardware somewhere down the line.
any suggestions?

I have the exact same problem i believe and have found no solution. I didn't use the hands free set though. Just one night while charging, the main speaker stopped working on my 9100. Been like that for probably 2 months now.
Speakerphone, bluetooth headset and wired headset still work.
when wired headset is plugged in, it wont switch to speaker phone. When its not plugged in, it will, so I know its not just thinking the headset is plugged in still.

why are you complaining here ... return the device, it has warranty..

Hi
I had the exact same problem with my Magician (not had it with the Wizard yet). The problem is something to do with plugging the Handsfree kit in. when you unplug it, the little catch inside the 2.5mm hole does not flip back across so the device still thinks that the Handsfree is plugged in.
What i did to sort this was to wiggle a large paper clip inside the hole and it sorted it.
I hope this is the same problem
Thanks
Dahquim

Sound not working anymore! (Only through headset)

Hi everybody,
my wizard (with faria crossbow) is suddenly acting strange:
I plugged in my headset and listened to some music with media player, while i stopped listening received a call..
I've plugged out the headset but.... there's no sound coming out of the phone any more! Sound is only working through the headset... any help??
(I've tried adjusting the volume, resetting etc... without success!)

Could be mechanical damage to the headphones jack.
Try fixing it by putting a match there to unlock it.

sorry but what do you mean with: "by putting a match there to unlock it" ?

Try inserting and removing the headphone jack a few times, perhaps the contacts area bit bent and are shorting out.

well i've tried that.. doesn't work..

well suddenly after removing en inserting the jack a phew time the sound is working again... really strange but thx everbody

okeay this is really some mechinal flaw.. but its really annoying!!
While im calling and talking through the normal mic sometimes sound+mic stops working (and so the phone thinks theres a headset plugged in).
I know there is something inside the headphone jack that is not working correctly but I don't know what..
Is there a way to open the phone and fix this problem?

These things are great ! Dropped it on its head more than a few times and it still works !! Thanks to the xda-developer community for saving me having to get a new one !!
it was the headphones ;}

[Q] Repair or Disable headphone jack

Hey,
I've got a problem with my headphone jack on the top...
Even though there's nothing in it, it "believes" a cable is plugged in and thus of course outputs all sound to the empty jack and not to the speakers
Is there any way to repair it or disable the jack completely?
Thanks in advance,
Xenon O

I had the same problem. I was already thinking of a hard reset. But after about 1.5 a 2 hours my phone suddenly reconized that the headset was plugged out. (try'd about 100 times in and out) and my phone went beeping the whole time. Now it works fine.