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Vario 2 - 3G problem solved by switch to GPRS?

I've been having real problems with my (second) Vario 2 on UMTS.
Sometime I go to surf and even though I have say 2 or 3 bars (at worst) of 3G reception, it just won't load even a plain text page.
Then after it has had a problem once it simply will not load anything from the web. Period. I would just get "this page was unable to be found" etc, even though my connection shows as active.
Called T-Mob, the guy suggested switching to GSM and found that I have no problems on GPRS at all, and even rather fast for just plain surfing (faster than UMTS most of the time?).
Switched back to UMTS - hey presto nice and fast surfing and downloads.....however after a few hours or a day, the UMTS goes back to bad ways and does nothing. Only again resolved by switching back to GPRS then back to UMTS.
thought about using Dan's superb switching program but am beginning to think there is some sort of problem with my line's UMTS connection as it is sorted by re-connection GSM.
Any ideas???????

phatphat said:
thought about using Dan's superb switching program but am beginning to think there is some sort of problem with my line's UMTS connection as it is sorted by re-connection GSM.
Any ideas???????
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Click to collapse
I would throughly recommend Dans program and stay on GPRS if all you are doing is surfing the net using PIE. Not only do I see very respectable browing speeds, but my battery life has gone through the roof! I get at least 2 days normal useage on one charge now as the Vario is not continuously searching for a 3G signal.

I had similar probs when at home. I spoke (eventually) to a guy at T-Mobile tech. He checked what basestation I was trying to connect to and told me all the times I had tried that day! He checked the equipment at the site (remotely) and said there were problems. He logged a tech visit to the mast and next day (and for the last 2 wees) it has been spot on!
Thinking of your problem, are you always in same area when you have problems?

3g Tmobile UK Connection Issues

I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!

I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.

I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?

HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin

cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?

still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?

Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs

I'm getting the same issues in East surrey

phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!

hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin

3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!

I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???

try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.

3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(

Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.

3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily

3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig

No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?

i activated HSDPA and this resolved the issue for me!

t-mobile uk HSDPA and TYTN Issues, possible solution

Right, this is my second tytn and i have sent first one back last summenr because of HSDPA problems. problem was that when i use 3g connection to internet was (usually) broken and couldn't load anything at all but was ok in gsm mode. I thought htc might have fixed it so bought current TYTN but hey! problem is still there. While trying to sort out i noticed that if i disasble HSDPA 3g works fine. dont forget you will stick with standart 3 g speeds.
can any one confirm?

how do i know when im getting hsdpa as i never seem to get any speeds faster than around 29k which is around 3g speeds even with a full 3g signal although i do find internet access very very flaky still...
I am still running the standard t mobile settings, i havnt chaged the proxy settings which in some cases help a lot of people

id be more inclined to say its tmobile's end that isnt working correctly, my TyTN is working fine on HSDPA with O2-UK. Have you had your account enabled for using HSDPA????

Gavin01 said:
how do i know when im getting hsdpa as i never seem to get any speeds faster than around 29k which is around 3g speeds even with a full 3g signal although i do find internet access very very flaky still...
I am still running the standard t mobile settings, i havnt chaged the proxy settings which in some cases help a lot of people
Click to expand...
Click to collapse
you need to call t-mobile and tell them you want to speak to technical support then tell them that you want to enable hsdpa on your line. in 30 mins you get it. but doesnt metter. if you have hsdpa in your area and your tytn enabled you might have problem without actually getting it
mrvanx
id be more inclined to say its tmobile's end that isnt working correctly, my TyTN is working fine on HSDPA with O2-UK. Have you had your account enabled for using HSDPA????
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i didn't know o2 has hspda network :S

nolovelust said:
...
i didn't know o2 has hspda network :S
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Click to collapse
Well it seems so, I checked online to make sure i wasnt spouting rubbish LOL! As in my sig i achieve ATLEAST 1.1mbps when im connected to and they did announce they would be trialing HSDPA in the isle of man (which they have the fixed aswell as mobile telecomms contracts) and they rollout would be to the latter of 2006?!? Ive managed these speeds since i got my USIM (early september).
If im SERIOUSLY mistaken then i apologise but its gotta be HSDPA since the practical achievable speeds on regular UMTS are around 300kbps right?

yes you're right. you can't achive 1mbit without hspda. i have an o2 sim. will try it

HTC P3600 and Cingular

Sorry if this is a repost question guys, I searched but didn't come up with anything.
Anyway, I just ordered this phone and I'm pretty excited about it, my question is, I have Cingular and I was wondering if my area is 3G and I do have the upgraded 3G sim card, would the phone automatically detect these settings and work on 3G? Also will I have to configure anything to make the internet work via cingular?
Just another random question, how is the GPS on this phone? I know it's not a SiRFIII chip, but how does it compare? Thanks.

It should work fine unless your SIM is very old. Check 3G coverage map at Cingular website to see if your area has coverage. You will need to create wap or isp internet setting according to your data plan. Search here or Google for detailed information.
GPS is functional. It is certainly not as good as SIRF III, but has been working OK for me so far. It takes a bit longer to fix and reception is relatively weak compared to my Qtek G100. I noticed in my area G100 gets about 10 satellights at first fix while P3600 gets 5~6, and gradually gets more later on.

Thanks for the response, I checked out the cingular website and I found all the WAP and MMS settings so that's out of the way. Now I'm wondering something, if Wifi is enabled on the P3600 and I use IE, will it work off of the Wifi? and when wifi isn't enabled, will it work off cingular's internet? I don't have an unlimited data plan so I don't want it using cingular's internet when I have wifi enabled.

You'll probably need a 3G enabled sim card. I had to switch my card with Orange when I got my P3600.
I've been having some trouble on the Cingular network whilst I've been on holiday.
Vegas has been fine with 3G and HSDPA when I've used it. Drove up to Albuquerque and couldn't log on at all. I had to switch the phone settings to GSM only from auto and then it worked fine. That was for the whole 4 days I was there. Back in Vegas and back to normal on auto.

DaveUK said:
You'll probably need a 3G enabled sim card. I had to switch my card with Orange when I got my P3600.
I've been having some trouble on the Cingular network whilst I've been on holiday.
Vegas has been fine with 3G and HSDPA when I've used it. Drove up to Albuquerque and couldn't log on at all. I had to switch the phone settings to GSM only from auto and then it worked fine. That was for the whole 4 days I was there. Back in Vegas and back to normal on auto.
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Click to collapse
Cingular left me a message to come in and change my sim card about 7 months ago and I got the sim card chagned, were they just upgrading me to a 3G sim? Is 3G really good voice quailty or something? Is it noticable?

i'm using Cingular with my Trinity (P3600) and all is working very well. i also have the Smartphone Connect (unlimited) internet plan. with this plan, i use internet connection sharing and tether to my laptop as a modem...when in a 3G area, i get very good through-put or internet speeds... when using wi-fi, all my internet explorer, email and other internet access is funneled through wifi. i'm also using GPS w/TomTom 6.03. from a cold start, i can get a satellite fix in 30-90 seconds, and once connected i have no problems. i'm very pleased with the GPS performance. overall i am very happy with my device; it is certainly a keeper until something cooler, faster and with more functionality comes along. that says a lot for me; until i got the Treo 750v and the Trinity, i'd have a new device every 60-90 days. i've had 750v for 7 months and the Trinity for 2 months.

cortezzi said:
i'm using Cingular with my Trinity (P3600) and all is working very well. i also have the Smartphone Connect (unlimited) internet plan. with this plan, i use internet connection sharing and tether to my laptop as a modem...when in a 3G area, i get very good through-put or internet speeds... when using wi-fi, all my internet explorer, email and other internet access is funneled through wifi. i'm also using GPS w/TomTom 6.03. from a cold start, i can get a satellite fix in 30-90 seconds, and once connected i have no problems. i'm very pleased with the GPS performance. overall i am very happy with my device; it is certainly a keeper until something cooler, faster and with more functionality comes along. that says a lot for me; until i got the Treo 750v and the Trinity, i'd have a new device every 60-90 days. i've had 750v for 7 months and the Trinity for 2 months.
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Sounds good, did you have to setup the WAP and MMS settings for cingular manually?

Just install this cab and it will set your settings for Cingular automatically.

RebelShadow said:
Just install this cab and it will set your settings for Cingular automatically.
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Click to collapse
awesome, thanks!

vanydotk said:
Sounds good, did you have to setup the WAP and MMS settings for cingular manually?
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Click to collapse
i did only because i have them memorized

internet problem?

hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.

Sunil_237 said:
hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.
Click to expand...
Click to collapse
There's nothing wrong with the phone mate.
You've got GPRS (2G) and 3G which includes HSPDPA (and HSUPA). HSDPA is the fastest of those types, 3G slower, and GPRS the slowest. Your phone will try and use the best connection available, and that just depends on the coverage in your area (and how good the phone's reception is). If you're getting a strong and steady signal, I really wouldn't worry about it.
Basically, HSDPA is a faster version of 3G.

but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
o it is connecting through gprs not HSPDPA, in the connections screen it shows "Virgin GPRS"

Sunil_237 said:
but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
Click to expand...
Click to collapse
All I can say is that she must have a better signal with O2 than you have with Virgin.

Sunil_237 said:
hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.
Click to expand...
Click to collapse
1) Yes
2) No. H is a faster type of 3G.
My only worries with Virgin and 3G are wether they cap the actual download bandwidth available to handsets at 384kbps (despite the phone connecting with HSDPA - I had this problem with T-Mobile), wether they cap the upload speed at 44kbps and wether they block the Skype ports.
The connection name, Virgin GPRS, is just the name they gave to their data connection when they setup your phone. It could actually say anything you want if you change the settings in the phone.

Sunil_237 said:
but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
o it is connecting through gprs not HSPDPA, in the connections screen it shows "Virgin GPRS"
Click to expand...
Click to collapse
It's possible that she has a better signal than you but I find that 3G coverage on O2, especially HSDPA coverage is generally significantly worse than coverage on T-Mobile (Virgin use their network).
However it could also be that the bandwidth is capped at a pretty low level on Virgin (3G rather than HSDPA despite the symbol), which I mentioned in my previous post.

o ok. ok ok. ok lol satisfied with some logical and knowledgable answers.
i believe they will have capped the data rate then (i haven't had signal problems for 7 years now on 4 different providers and the coverage map showed a very good signal for 3g here), if you can provide me with an app which would test.. o maybe speedtest.net may work i'll try them now and let you know.