Related
I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!
I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.
I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?
HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin
cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?
still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?
Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs
I'm getting the same issues in East surrey
phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!
hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin
3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!
I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???
try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.
3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(
Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.
3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily
3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?
i activated HSDPA and this resolved the issue for me!
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
after the activation I started getting the dreaded freeze that only a soft reset could fix and missed loads of calls. about 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, I was only able to when it switched to gsm. I phoned tmobile to get the freeze problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level ignorant pleb who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. my phoned hasnt hanged yet either.
moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
While this may be good for you I'm not sure if it is the solution for everyone.
When I first got my Vario II in August I was getting 300Kbps downloads. 5 minutes after phoning them it was 1.3Mbps, even though the girl said she didn't know what the problem could be (she did speak to someone in technical though).
For the last two or so weeks HSDPA has been very intermittent. Most dns requests fail. And if I am lucky enough to get a stable connection, speedtests show around 150Kbps
Fieldtest shows
CQI...1 3
........2 1
.....3-8 0
........9 4
......10 1
After reading another post here, suggesting that a solution may be to disable HSDPA, I get almost perfect Internet access, allbeit with lower data speeds of on average 280Kbps.
Surely if HSDPA was not enabled on my SIM, then it would be how it originally was and I would just connect with UMTS at around 300Kbps, not connect with HSDPA and not be able to do anything.
But I'll phone them, again, and ask for a HSPDA reactivation anyway.
Actually, thinking about my scepticism.
I was recently in Singapore using a prepaid SIM which does not have 3G access. The phone kept connecting to the 3G signal and then reported 'no service'. Obviously after selecting GSM only everything was fine.
So perhaps there is a similar kind of problem here. Whether the fault is with the phone or network(s) I don't know. I did try radio 1.06, which I believe was the original shipped version but that was the same.
i'm so glad i read this!! just called up t-mobile, they activated my HSDPA (thought it was just on by default)!.
tests so far showing 1.3 mbit download speed, i'll try in my home area too later tonight.
I'm seeing the "H" icon, not the "3" icon. using the latest HTC ROM that came out in january, not the default t-mobile one.
craigsad77 said:
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec
Click to expand...
Click to collapse
My hsdpa IS active. I get approx 90kbit/sec downloads on T-Mobile and I see a '3G' icon not a 'H'
kevino said:
While this may be good for you I'm not sure if it is the solution for everyone.
When I first got my Vario II in August I was getting 300Kbps downloads. 5 minutes after phoning them it was 1.3Mbps, even though the girl said she didn't know what the problem could be (she did speak to someone in technical though).
For the last two or so weeks HSDPA has been very intermittent. Most dns requests fail. And if I am lucky enough to get a stable connection, speedtests show around 150Kbps
Fieldtest shows
CQI...1 3
........2 1
.....3-8 0
........9 4
......10 1
After reading another post here, suggesting that a solution may be to disable HSDPA, I get almost perfect Internet access, allbeit with lower data speeds of on average 280Kbps.
Surely if HSDPA was not enabled on my SIM, then it would be how it originally was and I would just connect with UMTS at around 300Kbps, not connect with HSDPA and not be able to do anything.
But I'll phone them, again, and ask for a HSPDA reactivation anyway.
Click to expand...
Click to collapse
I was getting intermittent hsdpa also and dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. high speeds is not 90kbit/sec smads!! and even worse dns failure.
I had similar fieldtest numbers before my proper activation. now all much higher.
just ran a few more tests on this...
i manually set the phone to 3G instead of HSDPA (tool is somewhere in this forum). speed was about 280kbit.
HSDPA on and i get between 700 and 1200kbit. not as fast as the original 1300 i benchmarked earlier, but still great
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge. the minimum wage first support layer made me try all the usual, change settings, swap sim, disable 3g etc.... dont go there!!
Hope this helps
Cheers craig
Have you thought about changing your DNS Servers on your vario to global ones?
Jygar
yes nothing changed
hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.
Sunil_237 said:
hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.
Click to expand...
Click to collapse
There's nothing wrong with the phone mate.
You've got GPRS (2G) and 3G which includes HSPDPA (and HSUPA). HSDPA is the fastest of those types, 3G slower, and GPRS the slowest. Your phone will try and use the best connection available, and that just depends on the coverage in your area (and how good the phone's reception is). If you're getting a strong and steady signal, I really wouldn't worry about it.
Basically, HSDPA is a faster version of 3G.
but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
o it is connecting through gprs not HSPDPA, in the connections screen it shows "Virgin GPRS"
Sunil_237 said:
but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
Click to expand...
Click to collapse
All I can say is that she must have a better signal with O2 than you have with Virgin.
Sunil_237 said:
hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.
Click to expand...
Click to collapse
1) Yes
2) No. H is a faster type of 3G.
My only worries with Virgin and 3G are wether they cap the actual download bandwidth available to handsets at 384kbps (despite the phone connecting with HSDPA - I had this problem with T-Mobile), wether they cap the upload speed at 44kbps and wether they block the Skype ports.
The connection name, Virgin GPRS, is just the name they gave to their data connection when they setup your phone. It could actually say anything you want if you change the settings in the phone.
Sunil_237 said:
but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
o it is connecting through gprs not HSPDPA, in the connections screen it shows "Virgin GPRS"
Click to expand...
Click to collapse
It's possible that she has a better signal than you but I find that 3G coverage on O2, especially HSDPA coverage is generally significantly worse than coverage on T-Mobile (Virgin use their network).
However it could also be that the bandwidth is capped at a pretty low level on Virgin (3G rather than HSDPA despite the symbol), which I mentioned in my previous post.
o ok. ok ok. ok lol satisfied with some logical and knowledgable answers.
i believe they will have capped the data rate then (i haven't had signal problems for 7 years now on 4 different providers and the coverage map showed a very good signal for 3g here), if you can provide me with an app which would test.. o maybe speedtest.net may work i'll try them now and let you know.
I have had my SGSII for about 6 weeks now. Running it on the Telstra Next G network.
The problem is I am having a shocking internet experience.
My experience is based after coming from the HD2 running Android.
I have had the network freeze a few times. This is identified by the traffic arrows stay stuck. Airplane mode and back resets.
Basically cloud based apps like Market, Maps etc takes ages (60s-5mins) to start up. Kill and re-launch is quick).
Lots of network errors in Google Market.
Lots of Server unreachable errors in Emails (Pointing to exchange 2007)
I have updated the APN details to use Telstra.internet.
Great reception at home and work.
Calls and SMS's are fine.
Ideas? Waiting to see the Cyanogen rom. Wondering if my experience is due to Kies or another program getting involved with internet.
Any ideas please. My HD2 ran with the same Sim and worked like a rocket. No such issues.
Have you tried turning fast dormancy off? I'm on the Optus network, but I found with fast dormancy on I was getting unreliable internet (market would timeout a lot, doing installs/updates would fail straight away, etc). When I turned it off, I got better speeds and the connections were reliable.
Turn fast dormancy off:
1. In dialer - *#9900#
2. Select Disable fast dormancy
no such issues for me, using a vodafone branded handset. The only thing is that it will occassionally use 3telstra instead of telstra, in which case i need to manually select the network. a bit of a pain but not 2 bad
flagger said:
Have you tried turning fast dormancy off? I'm on the Optus network, but I found with fast dormancy on I was getting unreliable internet (market would timeout a lot, doing installs/updates would fail straight away, etc). When I turned it off, I got better speeds and the connections were reliable.
Turn fast dormancy off:
1. In dialer - *#9900#
2. Select Disable fast dormancy
Click to expand...
Click to collapse
Thanks, will try. what does fast dormancy do?
Found this as well
http://forums.whirlpool.net.au/archive/1713536
Looks like it speeds up connection ramp up and down.
Found this on
http://forums.whirlpool.net.au/archive/1714413
****************** FIXED ******************
After contacting Samsung for an insane period of time (ended up on an international call to England i think... or now that i think about it could have just been some English guy in Aus lol) I have got an official explanation and confirmation that this issue is being looked into for KE8 (but it appears that KE8 has been launched in India already so it might be KE9).
*disclaimer*
I am no expert on mobile technology this in-depth however the (probably very) dumbed down version the Samsung guy told me was this;
*end disclaimer*
The problem stems from the fact that this phone has 3 forms of data connection, 3G, HSDPA, and HSPA+.
3G is what we have all had since 3/Telstra launch 10 years ago.
HSDPA is the 7.2mbps connections that we got after that.
HSPA+ is the full fledged 42mbps Next G stuff that only Telstra has.
The problem is, when you are just using the phone as "a phone" it idles on a 3G connection to save battery and when you initiate a data connection it flicks on to the higher connection protocols for better speed.
What is supposed to happen when you initiate the data connection is the phone checks for H+ connection, then for H and then finally 3G. For some reason if you arent with Telstra or are in an area without HSPA+ the phone gets hung up for too long attempting to initiate the H+ connection and refuses to drop back to H!
Also, even if it does give up on H+ it then has an issue with falling back to 3G. Resulting in the problem that if it cant get H+ or the tower is too flooded for a H connection you get absolutely nothing until you restart the data mode within the phone, renegotiates with the tower and BAM, you are back in business.
So... there are 5 fixes;
1. Wait for KE9 (or what ever firmware fixes the modem timings etc)
2. Get a Telstra sim and never leave an area that has H+
3. Turn off/on data mode whenever it happens
to which i told him they were stupid answers and completely unacceptable, but then he came out with this complete gem!
4. using service code *#301279# you can turn off HSPA+ completely forcing it to start the data connections on HSDPA
5. using *#301279# again you can just turn off HSPA+ and HSDPA meaning it instantly starts downloading the data on 3G without delay
Now yes, i thought... great... ive bought this $779 phone that has all the latest and greatest technology and I cant even use it! But, I did some testing!
First of all my normal sim is Vodafone so turning off HSPA+ is an obvious one for me, im never going to get it so why bother. So now that the phone only attempts to get a connection with HSDPA the need to turn off and on data connection was getting more and more rare but still having the problem (i have a feeling that is due to congestion?). So i bumped it down to 3G only and it works perfectly 100% of the time!
The point of these faster connection protocols is speed so i did testing.
Vodafone sim, 4 bars of signal in the middle of a shopping centre.
HPSA+ turned on = 4mbps down, 1mbps up
HSDPA turned on = 4mbps down, 1mbps up
3G only = 3.5mbps down, 1mbps up
did this over and over and over again and to be perfectly honest, im willing to lose 500kbps to make sure that data always works and if you are just doing general web browsing the time it takes to initiate the HSDPA connection wastes more time than the slightly slower speeds with 3G does.
Now obviously this only works fine in my situation, if you are with Telstra and going from HSPA+ down to 3G means going from 20mbps to 3... i would be pissed. But for the rest of the country you are talking about a loss of less than 1mbps so in real world situations with just small amounts of burst data its fine
TLDR; Try and go online and the 3G up arrow lights up but never actually downloads anything
Dial: *#301279# – Change HSPA revision – Release 5 HSPDA only
test, if still a problem
Dial: *#301279# – Change HSPA revision – Release R99 HSPA off
Your welcome, Peace out!
dusty_nz said:
Found this on
http://forums.whirlpool.net.au/archive/1714413
****************** FIXED ******************
After contacting Samsung for an insane period of time (ended up on an international call to England i think... or now that i think about it could have just been some English guy in Aus lol) I have got an official explanation and confirmation that this issue is being looked into for KE8 (but it appears that KE8 has been launched in India already so it might be KE9).
*disclaimer*
I am no expert on mobile technology this in-depth however the (probably very) dumbed down version the Samsung guy told me was this;
*end disclaimer*
The problem stems from the fact that this phone has 3 forms of data connection, 3G, HSDPA, and HSPA+.
3G is what we have all had since 3/Telstra launch 10 years ago.
HSDPA is the 7.2mbps connections that we got after that.
HSPA+ is the full fledged 42mbps Next G stuff that only Telstra has.
The problem is, when you are just using the phone as "a phone" it idles on a 3G connection to save battery and when you initiate a data connection it flicks on to the higher connection protocols for better speed.
What is supposed to happen when you initiate the data connection is the phone checks for H+ connection, then for H and then finally 3G. For some reason if you arent with Telstra or are in an area without HSPA+ the phone gets hung up for too long attempting to initiate the H+ connection and refuses to drop back to H!
Also, even if it does give up on H+ it then has an issue with falling back to 3G. Resulting in the problem that if it cant get H+ or the tower is too flooded for a H connection you get absolutely nothing until you restart the data mode within the phone, renegotiates with the tower and BAM, you are back in business.
So... there are 5 fixes;
1. Wait for KE9 (or what ever firmware fixes the modem timings etc)
2. Get a Telstra sim and never leave an area that has H+
3. Turn off/on data mode whenever it happens
to which i told him they were stupid answers and completely unacceptable, but then he came out with this complete gem!
4. using service code *#301279# you can turn off HSPA+ completely forcing it to start the data connections on HSDPA
5. using *#301279# again you can just turn off HSPA+ and HSDPA meaning it instantly starts downloading the data on 3G without delay
Now yes, i thought... great... ive bought this $779 phone that has all the latest and greatest technology and I cant even use it! But, I did some testing!
First of all my normal sim is Vodafone so turning off HSPA+ is an obvious one for me, im never going to get it so why bother. So now that the phone only attempts to get a connection with HSDPA the need to turn off and on data connection was getting more and more rare but still having the problem (i have a feeling that is due to congestion?). So i bumped it down to 3G only and it works perfectly 100% of the time!
The point of these faster connection protocols is speed so i did testing.
Vodafone sim, 4 bars of signal in the middle of a shopping centre.
HPSA+ turned on = 4mbps down, 1mbps up
HSDPA turned on = 4mbps down, 1mbps up
3G only = 3.5mbps down, 1mbps up
did this over and over and over again and to be perfectly honest, im willing to lose 500kbps to make sure that data always works and if you are just doing general web browsing the time it takes to initiate the HSDPA connection wastes more time than the slightly slower speeds with 3G does.
Now obviously this only works fine in my situation, if you are with Telstra and going from HSPA+ down to 3G means going from 20mbps to 3... i would be pissed. But for the rest of the country you are talking about a loss of less than 1mbps so in real world situations with just small amounts of burst data its fine
TLDR; Try and go online and the 3G up arrow lights up but never actually downloads anything
Dial: *#301279# – Change HSPA revision – Release 5 HSPDA only
test, if still a problem
Dial: *#301279# – Change HSPA revision – Release R99 HSPA off
Your welcome, Peace out!
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THIS IS A GREAT POST (even if it is a repost from whirlpool)!
So many people appear to be having this issue (including myself on O2 UK) where the data connection is stalling.
That code (*#301279#) is a gem.
Whilst I am certainly not happy that Samsung have released this phone with such a massive issue (telling you to wait until KE9 for a fix is really quite terrible!), I would rather have this fix in the meantime whilst waiting for the new firmware.
I have just disabled H/H+ by selecting 'Release 99 HSPA off' and my stalling issues have disappeared. Furthermore, my down speed is still 1.5 Mbps and upload speed is also 1.5 Mbps. I am more than happy with that speed. As the quoted post states, if you want more than this speed, this solution will not be good for you.
Thanks for posting this dusty_nw, this has been bugging me for weeks.
dusty_nz said:
Thanks, will try. what does fast dormancy do?
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http://forum.xda-developers.com/showpost.php?p=14457802&postcount=8
If you have it enabled it will fall from H to 3G in 7 seconds when connection is idle, otherwise in 30 seconds. 7 seconds are to short it will lose time and battery renegotiating to H to often. Ex: when you read your rss feed it will renegtiate higher speed for every article you read, very annoying.
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this should be stickied, fixed my issues i had on optus the connection would continually change from H, and 3g and stall i just disabled all except 3g and now its perfect and very quick great post!
One thing i did on mine with Telstra is change the APN from Telstra.wap to Telstra.internet made the internet feel better. Also got much better upload and download speeds.
Sent from my GT-I9100 using XDA Premium App
May be a sillt question but.
I used the stock dialer and put *#301279# in
Menu popped up.
Used my finger to press "[2] Change HSPA Revision"
Pressed "[2] Release 5"
Goes to menu with two options of which none seem to do anything when pushed.
Went back to strat of menu and selected "[1] Release R99"
Same options and none can be clicked.
So am I not doing this right? Have the changes been made with no signs or message? If they have changed how do I get them back?
I expected the option to change to visually say its "off" or something.
Although no message came up it appears my phone is staying in 3g so maybe it worked... Although I am in low reception visiting the country side so maybe they don't have H or H+ anyway....
If I selected the first option does this restrict data to 3G?
Select 2nd option for H?
or Select 3rd option for H+ or unrestricted?
Is this how its works?
Edit: I have now found it works like I thought. The screen after I click either of the options then shows what is active and is the confirmation in a way. I jumped on the forum a little too quick......
Hi. I've book marked this because I get this issue thanks.
However it is worth noting that difference between 6 and 5 is only hsupa which is upload. So you wouldn't expect change in download speeds changing that going back to 3g of course affects both directions.
tjjensen23 said:
One thing i did on mine with Telstra is change the APN from Telstra.wap to Telstra.internet made the internet feel better. Also got much better upload and download speeds.
Sent from my GT-I9100 using XDA Premium App
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WOW!!!! I just switched over.. mine use to max out at about 8Mbps, but my last test before the swap was 6.7Mbps... switched over and i tested 10Mbps and then 11mpbs!!
gunigugu said:
WOW!!!! I just switched over.. mine use to max out at about 8Mbps, but my last test before the swap was 6.7Mbps... switched over and i tested 10Mbps and then 11mpbs!!
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Telstra.iph works best for me in Perth.
I use a SGS2 (bought in Europe through Expansys) on Telstra since 2 months now, without any issue. I used several firmwares and kernels since then (not to test, just to update: KE7, KG2, KG3), all behaved the same way.
I tried two different APN (telstra.iph and telstra.wap), both gave me the same kind of speeds (quite good, except some times in the middle of the day).
I never found the datas to create the telstra.internet APN (they do not seem to be on ausdroid). Could someone point me to them?
As an aside, I've just finished testing the I9000TDUKF4 modem (yes it works!), if Telstra did actually have tweaks made as they claim, there was no discernible difference on Telstra's NextG using their 'T' version KF4 modem and a stock KG3.
Any changes if any must be on the hardware level or via software set tweaks, the modem really didn't make any difference at all to my download speeds.
For those wanting to replicate the experiment or muck around I've uploaded the Telstra 'T' variant KF4 modem here: http://www.multiupload.com/VKPFYPURD5
asgard said:
As an aside, I've just finished testing the I9000TDUKF4 modem (yes it works!), if Telstra did actually have tweaks made as they claim, there was no discernible difference on Telstra's NextG using their 'T' version KF4 modem and a stock KG3.
Any changes if any must be on the hardware level or via software set tweaks, the modem really didn't make any difference at all to my download speeds.
For those wanting to replicate the experiment or muck around I've uploaded the Telstra 'T' variant KF4 modem here: http://www.multiupload.com/VKPFYPURD5
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Thanks for this, I just stumbled upon this thread, messed about with a few settings and getting much better use out of NEXT G
Cheers