Database Users

Help with charmer

Hi,
I seem to have made my MDA compact II a brick. I was having problems hard reseting it (Format FAT failed) so I tried upgrading to a different firmware.
I now have the RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID
firmware on it. This is not good as it is for the Prophet, although it says in the Wiki that this should work. Anyway I can now hard reset the phone, so all I need to do is flash the TmobileUK firmware back on it. The only problem is that it doesn;t let me do it. It says error:296 upgrade only.
Anyone any ideas?
cheers.

extract the contents of the t mobile package using win rar
download
ftp://xda:[email protected]/Prophet/Tools/ROMUpdateUtility-NoVendorID.zip
and put in the same directory and run.

It gets to 1% then says invalid command, not for this phone.

Latest T-Mobile ROM is at http://www.tm-phonedownloads.com/download_manager_mda_com2.html
very stable, much better than the original shipped ROM

Finally got it back.
If you have a T-mobile MDA II (Charmer), then Flash it with a Prophet ROM, the only way I could get it back was to use the following:
RUU_Charmer_100_100_049_CHS_Ship.rar
typho5 -x nk.nbf
Then created a new nk.nbf with the output using nb2nbf.
I then Flashed this with Wizard_RomUpgradeUtility_noID
And miracle it started. I quickly CID unlocked it and am now flashing with latest T-mobile.
My problem was that the Rom Update programs wouldn;t read version 2.xx ROMS.
Anyway it has just finished and looks fine. Thanks for everyones help, now I just have to get my SD wifi card working.

How do you do it
Hi I just got a MDA compact II from T Mobile UK I would like to upgade the ROM but its all very new to me since you know what you are doing can you post an idiots guide to the process.
Hope you can help

Hi, it depends what Rom you want to upgrade it to, the latest one from T-mobile is pretty good. There is an unbranded one (no T-mobile logos or suchlike) or there are Roms in different languages. It depends why you want to change the firmware and what to.

I suppose I don't really know the problem is as I just got the thing did some searching and came across this site read your post and thought i want to do this maybe you have some suggestion. Also I tried the RUU mentioned in an earlier post but it I can't update when I get to the from/to screen it tells me I will go from 2.6.2.110 to 2.6.2.110 I was expecting to move up.

daveh1171 said:
I suppose I don't really know the problem is as I just got the thing did some searching and came across this site read your post and thought i want to do this maybe you have some suggestion. Also I tried the RUU mentioned in an earlier post but it I can't update when I get to the from/to screen it tells me I will go from 2.6.2.110 to 2.6.2.110 I was expecting to move up.
Click to expand...
Click to collapse
Sounds like you are running the latest version. Is there a problem with the phone? If the phone works fine, I would just unlock it using lokiwiz02b (So you can use any network card) and then EnableRapi (So you can run unsigned code) then CID unlock it using awizard (so you can use any Brand/Language of ROM).
If you have no problem with the firmware I would leave it alone.

Hi,
Yep, I'm in the same situation, why does the prophet firmware load onto the charmer without erroring? !!!
Anyway, I have a copy of RUU.rar but I'm having problems working out what I need to do to it between unpacking and flashing the phone (i.e. the typho5 bit and then the nb2nbf).
Can someone please help me out?
P.S. The phone just sits at a black screen that says 'Dopod' across the front at the moment

Can anyone tell me how to 'force' a downgrade of firmware? I've got what appears to be the right firmware from FTP but it won't over write the incorrect version 2 installation as the uploader software thinks it's later therefore better.
There has got to be a better option from the command line surely?
HELP phone is dead

Chirpy said:
Can anyone tell me how to 'force' a downgrade of firmware? I've got what appears to be the right firmware from FTP but it won't over write the incorrect version 2 installation as the uploader software thinks it's later therefore better.
There has got to be a better option from the command line surely?
HELP phone is dead
Click to expand...
Click to collapse
Progress, but now it works only from the charger so the shipped ROM upgrade won't work as it reports the battery as being at less than 50%.
Anyone know how to force a ROM upgrade or where I can find the right ROM files to use awizard to do this?

Okay! I'm completely lost!

I just got a Qtek 9100 from a friend.. He said it was an old test version of the device...
I only got the device and the charger.. Now, when i plug it into my PC, it can't recognize the device.. and the firmware is from 08/2005... so I kinda feel obligated to update them..
1. Is there some place where I could retrive some drivers or something for my computer to recognize my device?
2. I checked out the thread to see wether it's Q3 or Q4.. but my IPL is 0.34 and my SPL is also 0.34 (that's it!).. so i have no idea what upgrades to use.
3. Also the keyboard (I'm not talking about the on-screen keyboard.. I mean the one that you pull out..) on the device is swedish (scandinavian) but when i try pressing the button that says like Ä it acts as an english keyboard and a "/" appears... I'm swedish so i'd love if i could get some help fixing that
Thx~ kryX

Since you own the QTEK now you can sign up at the QTEK's homepage and download the latest ROM update for your device (even in swedish) http://www.myqtek.com/
The connection problem might be another one: maybe your friend installed a USER CREATED ROM - you still should be able to enter the boatloader mode!
There are plenty of threads in here about connection problems but finally it depends on your OS and the ROM version used! If you're running VISTA then you can forget flashing your device for the time being ... !
Go to wiki.xda-developers.com and studdy the WIZARD UPGRADE and UNLOCK section. This should get you started!

Junner2003 said:
Since you own the QTEK now you can sign up at the QTEK's homepage and download the latest ROM update for your device (even in swedish) http://www.myqtek.com/
The connection problem might be another one: maybe your friend installed a USER CREATED ROM - you still should be able to enter the boatloader mode!
There are plenty of threads in here about connection problems but finally it depends on your OS and the ROM version used! If you're running VISTA then you can forget flashing your device for the time being ... !
Go to wiki.xda-developers.com and studdy the WIZARD UPGRADE and UNLOCK section. This should get you started!
Click to expand...
Click to collapse
it won't accept my IMEI #... :/ and i'm using windows XP... it connects fine, just can't "get installed".. it appears on the screen that a new device has been found.. but it can't install it..
you mean to say that you can upgrade to a ROM that's in swedish even though you have a EN device?

kryXorange said:
it connects fine, just can't "get installed".. it appears on the screen that a new device has been found.. but it can't install it..
Click to expand...
Click to collapse
you need to install Microsoft 'active sync' to get your ppc and pc communicating.

I just like to warn you to make BACKUP of your phone's firmware in case things go wrong. Don't become another 'cry baby' asking for 'urgent help' because the phone got bricked...
Do a search around to see what you need to make a backup and if your phone allows a full backup (must be CID unlocked)
good luck and welcome to forum
cheers

bbobeckyj said:
you need to install Microsoft 'active sync' to get your ppc and pc communicating.
Click to expand...
Click to collapse
that worked perfectly.. thanks...
mestrini: thanks for the tip, backed it all up, and unlocked SIM and CID locks..now the big question is, is it a Q3 or a Q4??
EDIT: also, WHERE can i get the latest firmware? all the ftp's i've seen linked are down? :/

Take a look at this: http://wiki.xda-developers.com/index.php?pagename=Wizard_Versions - to find out whether it is g3 or g4. then i suggest you start with a vanilla rom, Win 6 Pro 3.0 seems to be good now.. http://forum.xda-developers.com/showthread.php?t=309078. the download link for that is there along with the password
-Nstefanelli-

also, start out at the Wizard Wiki, it gives all of the information that you will need to know, and the rest are at the top of the forums with a "sticky" on them
good luck
Wizard Wiki - http://wiki.xda-developers.com/index.php?pagename=HTC_Wizard
-Nstefanelli-

nstefanelli said:
Take a look at this: http://wiki.xda-developers.com/index.php?pagename=Wizard_Versions - to find out whether it is g3 or g4. then i suggest you start with a vanilla rom, Win 6 Pro 3.0 seems to be good now.. http://forum.xda-developers.com/showthread.php?t=309078. the download link for that is there along with the password
-Nstefanelli-
Click to expand...
Click to collapse
I flashed it with that Win 6 pro thing.. (it was an OS ROM, right?) and now it doesn't boot anymore.. now my bootscreen shows
Wizard DVT
IPL 0.34
SPL 0.34
OS 4.0.0.0
it stays like that for quite a while then the screen goes white and it starts all over again.. should i just assume i flashed it incorrectly? because i dont know if that was a G3 flash or a G4 flash or what ever..
EDIT: wait.. third time the screen went white the bootscreen changed to the new one.. it kinda seems to have started now.. GREAT

You guys must be careful with the new WM6 ROMs since they are packed without IPL/SPL so that they can be used by people with CID locked G4 devices.
That means that people with IPL/SPL bellow 2.x must first upgrade the boot loaders to 2.xx/3.xx otherwise the new ROMs will most probably not work

you need an ipl/spl of 2.xx or higher to flash ANY WM6 rom
from the bootloader (hold down camera button while starting), flash the tmobile 2.26 factory rom to get a proper ipl/spl.

moto211 said:
you need an ipl/spl of 2.xx or higher to flash ANY WM6 rom
from the bootloader (hold down camera button while starting), flash the tmobile 2.26 factory rom to get a proper ipl/spl.
Click to expand...
Click to collapse
Would you mind just linking it to me?
EDIT: nvm :/ it seems the phone is dead now.. it was all laggy when i finally got Win pro 6 to work... and it took like 5 whitscreens for it to finally get started... couldnt send any smses or anythin.. so i was gonna try turning it off and on again... when i tried turning it off the loading symbol appeared... and went on for like 10 minutes (at LEAST) so i thought i might aswell get som sleep.. when i woke up the phone was turned off.. and i tried starting it.. it just started for like one whitescreen then it died...
can't "bootloader-boot" it.. no light goes on when i stuck it in the charger or anything.. :/

there's a link in my signature
EDIT: no there isn't i removed it and put something else in instead LOL
anyway here it is

bbobeckyj said:
there's a link in my signature
EDIT: no there isn't i removed it and put something else in instead LOL
anyway here it is
Click to expand...
Click to collapse
I think it's of no use. He bricked the phone. White screen and no boot loader and not being able to charge at all... sounds DEAD to me

kryXorange said:
...unlocked SIM and CID locks..now the big question is, is it a Q3 or a Q4??
Click to expand...
Click to collapse
just reading back, if you didn't know the answer to this question (above), you probably were not cid unlocked.
if the battery is dead (you left it on overnight?) you will need to charge it outside of the ppc, then try to get into bootloader, then flash the original operator's rom.
i wouldn't give up on anything that sells used for over £100 on ebay

bbobeckyj said:
just reading back, if you didn't know the answer to this question (above), you probably were not cid unlocked.
if the battery is dead (you left it on overnight?) you will need to charge it outside of the ppc, then try to get into bootloader, then flash the original operator's rom.
i wouldn't give up on anything that sells used for over £100 on ebay
Click to expand...
Click to collapse
i got it working again thanks for all oyur tips.. i now use that http://rapidshare.com/files/29657481/RUU_TMobile_US_226102_22610105_022511_WWE_Ship_tmob_rom.exe ... got some error msgs and stuff along the way but i finally got it all fixed now, is Win 6 pro a better OS than that T-mobile you linked? and now that i hade 2.xx IPL and SPL, can i just flash it with the win 6 pro again?
EDIT: Also, where can I get a swedish ROM? i hate having to use the on-screen keyboard everytime im typing an å ä or ö..
EDIT2: Now ActiveSync won't start anymore either... when i insert the usb cable a notification appears in the bottom right corner saying that one USB device cannot be recognized.. :S

i really need help.. seems like this thread has been forgotten? :/
-sry about double post!-

kryXorange said:
i really need help.. seems like this thread has been forgotten? :/
-sry about double post!-
Click to expand...
Click to collapse
no it hasn't, (this is a forum, not a help desk) i was just looking at it and trying to decide what, if anything to write, when my email showed another reply.
to be really honest, any question you can think of will already have been asked and answered several times in this forum - you just need to read (use Google to search this site). And that doesn't even cover the questions which you will want to ask when you begin to realize what your wizard is capable of
Swedish roms? - absolutely no idea. and so many people here are English speakers and i assume many non English/non Americans use an English language rom anyway
active sync? - try uninstalling and reinstalling, check the options, do they allow usb connections? i find AS sometimes changes options itself

bbobeckyj said:
no it hasn't, (this is a forum, not a help desk) i was just looking at it and trying to decide what, if anything to write, when my email showed another reply.
to be really honest, any question you can think of will already have been asked and answered several times in this forum - you just need to read (use Google to search this site). And that doesn't even cover the questions which you will want to ask when you begin to realize what your wizard is capable of
Swedish roms? - absolutely no idea. and so many people here are English speakers and i assume many non English/non Americans use an English language rom anyway
active sync? - try uninstalling and reinstalling, check the options, do they allow usb connections? i find AS sometimes changes options itself
Click to expand...
Click to collapse
Thanks for all the tips
Allright so i've come to realize i don't need a swedish ROM.. i just need to fix the hardware keyboard to act like a scandinavian one...
And it isn't AS that gives me trouble really.. the problem appears before activesync.. a USB icon appears and says it cannot recognize a device.. and when i click it i get a list of my USB devices and the one that has errors is written in bold... it sayd "Okänd enhet" (Unknown device).. and i can't seem to install the wizards drivers manually when i get that option.. cause i have no idea where to find them... :/

kryXorange said:
And it isn't AS that gives me trouble really.. the problem appears before activesync.. a USB icon appears and says it cannot recognize a device.. and when i click it i get a list of my USB devices and the one that has errors is written in bold... it sayd "Okänd enhet" (Unknown device).. and i can't seem to install the wizards drivers manually when i get that option.. cause i have no idea where to find them... :/
Click to expand...
Click to collapse
active sync is what should recognize your wizard. if your pc doesn't recognize your ppc, the only reason that I know of is because active sync is not installed or not working - have you uninstalled and reinstalled?

herm300 dead

Hello i try to unlock herm300 mda t mobile and spmthing goes wrong, and i need help, when i try to pover on. on scren shov mee m05 ,s04 b06 ,d1,21 no gsm, and show me logo t mobile this is end, is hangup,when i put in boot mode i have on the screan 4 color, and on display herm300 i pl-1,01 and herm300 spl-1,04., i try update but no sucess. Thank you.

I should have a sticky with this post , download and install the original carriers rom, if it was originally on o2 uk then use that rom. Ignore all the prompts saying tick if you have an active sync connection and tick them anyway and flash the rom, then hopefully your device will come back to life

the wiki is a vast source of info , if you tried looking on there all of these questions are pretty much answered
Try flashing the t mobile rom from here
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions

Apologies for asking, but i've been round and round the site and I keep confusing myself as to what to use. I keep thinking I have fulfilled all the right tick boxes then I realise the ROM is for WM6 ... and I've only got WM5 at the moment. Or that its for a different version of the Hermes ... and I wasn't sure it would work on my handset.
I am wanting to flash my rom, should I use the T mobile one or some other one. I have an O2 sim in a T mobile Vario II.
I was also wanting to upgrade to WM6 but not sure if I should try and upgrade that first then flash the rom.
I've unlocked using a v3 unlock from here and I have used the Hard SPL-v7
Can somone advise me as to either which Rom to use or link me to where I can upgrade to WM6, and which way round I should do it.
Thanks.

Since you have unlocked and Hard SPLed your Hermes it doesn't matter what rom you use.
For personal preference though, I use the sd card method to flash the ROM as you get fewer problems that may "brick" your device. seeing as how you have Hard SPLed your Hermes try this.....
1. Format a 2Gb or less sd card FAT32. Copy the .nbh file of the ROM you want on it. Rename to hermimg.nbh .
2. Insert card into Hermes and go to bootloader - hold power button, OK button above the flywheel and reset with stylus. Hold all buttons in until you get to tri-colour screen A.K.A. bootloader.
3. As long as you have followed the instructions and have no spelling mistakes, follow the prompts.
JUST MAKE SURE YOU HAVE GOOD BATTERY CHARGE. You can't charge the battery while flashing.
I find that the only way to stuff up the flash like this is to reset with the stylus halfway through the flash (or have the battery die) so its safer.
As for ROMs, the ROMs you mentioned are stock ROMs. They are full of bloatware and tend to slow down your Hermes. Look in the WM06 part of this forum to see the newer WM6.5 cooked ROMs. Do some reading to see what you want (I believe theres a sticky at the top with about 50 WM06 roms) and make sure to read the last few pages as there are generally any problems and/or resolutions there.
Happy Flashing...
Cheers...

Many Many Thanks.
If I read this right. If I flash using a WM6 rom, will that give me WM6? I know that sounds stupid that I don't know, but I have found some comments really ambiguous due to some techno geek speak... I'm trying really really hard to find stuff and understand. I previously thought it would just change stuff behind the scenes.
Thanks again. I'll try it tonight if I get the chance.

Pontoon said:
Many Many Thanks.
If I read this right. If I flash using a WM6 rom, will that give me WM6?
Click to expand...
Click to collapse
yes this will give you WM6 .. and there are many great versions out there.. just find one you like by trying many of them or just look at some threads and flash.. but remember the rom must be found in hermes section .. do not flash it with a rom made for other devices hehe.. well good luck upgrading we're sure your gonna do great..

Won't get a chance to do it till the weekend now, Beer got in the way last night. However I'll have a go on Sat, which gives me time to go research the ROM's
Thank you! You're a star.

Okay next question.
Should I flash the Radio ROM before or after Flashing my ROM?
Also someone recommended that you should flash a stock ROM first, then a radio ROM then my chosen ROM (I think I'm favouring the Faria32 at the moment and its that thread i found the info on.)
Is there any point to this or should I go for the ROM I want and worry about the radio ROM later. ...

leave the radio alone unless you have truly **** reception on the vario, safer to just flash the rom OS(operating system or windows if you prefer)
Saying that though i have flashed my devices at least a 100 times each and had no problems, main thing to worry about is power, so make sure the battery is charged fully and the electric meter is topped up
You should only flash a stock rom if you are using a big storage rom or you have had hangups and slowness of your device before hand. There is a ATT stripped rom with no radio in it that i use from here, think that might even be in the faria thread.
Anyway try flashing the faria rom then if it is acting sluggish or hanging just flash a stock rom then flash it again with the faria rom
Good luck and happy flashing +
XDA-Developers the only place you can flash as much as you like and the cops dont arrest you

I stayed up wayyy past bedtime last night and flashed my rom.
Colour me happy.
I've an all singing all dancing working phone... though i lost settings when i reloaded my backup... but then finally managed to get them from O2 again... though they had "idiots r us" on duty this morning.
Though MMS still seems to be having problems.... I'll trawl a while and see if I can find a solution to that... though I think its a case of O2 just not allowing it cos its a Tmobile handset. grrrrr.

Download a version of Arcsoft mms composer and install to the hermes, NOT sd card. Run the service wizard, if your rom has it, and that should fix the problem.

Okay. I followed instructions and downloaded Arcsoft. I then tried to run the O2 settings on it from O2UK_Mobile_Settings cab. It doesn't seem to have fixed the mms settings.
I've tried manually typing in various o2 settings which I've located. I'm not sure if I've missed something important or not.
I don't think i have the service wizard on my phone, but having only just been researching flashing ROMs for the last couple of weeks I'm still on a steep learning curve. So if its liable to be part of the Faria 32 Rom and i've just not found it can you point me in baby speak to it.
Appologies for being thick.
I have been trying to find the information on the site, however the search engine doesn't seem to like mms as a seach term... and when i do get stuff up it seems an awful lot of folk asking for help... or its advice for other operators.
NB I have phoned O2 about this twice... and I find it increasingly frustrating being told that they'll send me the settings straight to my phone, which failed doing it on the net so why would it work for them? then they emailed instructions... which involved directions to the automatic setup... which I'd already tried. Then they sent the Mobile Web settings and how to set up my email... none of which I asked for, I asked for the MMS settings. Please tell me someone has the right settings which work and don't make me have to deal with them. I'm sure I speak a different language...

I can't remember if Faria's rom had it in there, its pretty old now.
Do a search for network setup cab. Just do some reading to see if it is ok for you as some are country or network specific, a case in point is Circ_au's setup wizard, Australia only.

I've already tried using the O2 settings cab i did find, as I previously mentioned.
I was hoping someone had advice or settings which definitely work so I could establish whether it is a phone prob or an O2 problem.
I have been directed here but that didn't work either.

I've been on the phone to O2 again (I hoped 3rd time lucky... FAIL) but got the same instructions and the inability for someone working there to understand I have followed instructions, and I do understand how it works... and no the "automatic settings" are not working and no you haven't sent me the mms configuration ... the GPRS settings are not the same thing... wimper...
The outcome of the phonecall was that the person at the other end of the phone decided it is entirely to do with my handset and that i need to speak to TMobile.
.. having unlocked my handset about a year ago and having recently flashed my ROM. I now have a very happy phone and its makeover is spiffing, I don't think it will be a Tmobile thing. ... cept I still don't get MMS. I keep getting a message "error synchronising" when i try a send/recieve.
Is there something I'm missing? I've tried and O2 settings cab and that didn't work. I've been on filesaveas and tried their settings still no joy.
Is there some form of wee thing i'm missing that Tmobile have hidden in there that would prevent me from using MMS? Or is the person at O2 BSing me ... cos they obviously haven't got a clue?
Any instructions or advice welcome.

Okay update is that I spoke to O2 again and got them to check my mms is set up and that my number has been properly ported across. Just in case. According to them all was good, but just in case they were going to switch off my mms then switch it on again and see if that works.
I've run through some settings (after waiting an hour to make sure they had plenty time to make sure they had finished fiddling.) and still no luck. still getting "error synchronising"
any more suggestions? I've a feeling there may be something somewhere that is really obvious and i'm missing something.

More update. Someone suggested that the porting problem may have stemmed from Tmobile not setting up their end of the porting of their number properly. This person managed to sort something out with them, so I phoned Tmobile to see what they can do for me.
... 15 min later and I'm no further forward, however the guy was really really keen to help and was trying to suggest idea's. Eventually I admitted defeat though he seemed really disappointed not being able to solve my problem. It was kinda sweet.
So as long as we trust the folk i've spoken to, O2 and Tmobile have got everything sorted... so it should just be a phone problem... most likely my settings
but its still not working. I'm still getting an error synchronising message when i hit send/recieve and nothing is sending from my phone.

Okay. I'm such a noob!!!
Forgot to hard reset after flashing my rom... I appear to be having limited success MMSing now. I say limited i've a couple of mates getting the weblink rather than the picture, but at least I know it isn't a phone problem!!!
Hopefully my witterings will help someone else with similar problem.
Thanks for all the help.

Herm300 flash
Hi friends, I really need your help now 'cos i just messed up my phone Herm300. Actually the network service was out and i attempted to flash the ROM with the hope it will solve the problem then it got stuck in the four color screen showing HERM300, IPL-1.01 and HERM300, SPL-1.40.olipro on the top left of the sreen. Hard and soft reset would not help. i used the RUU_MAINENTRY. kindly help me recover the phone. Thanks

Please help - bricked XDA Orbit II

Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers

Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan

Did you do soft reset

alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...

Hi Nik
I have tried just about every kind of reset, nothing has worked.

Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon

You have not posted in the wrong forum look at my signature!

Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]

Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon

jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend

have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.

Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon

Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon

what is ur bootloader screen says now?
IPL...
SPL...

Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?

Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.

oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon

bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon

jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...

Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7

[q] htc elf bricked showing tri colour

hi
I have got a bricked HTC ELF with a tri-colour screen.(red, green and blue). I did try matty.exe and found that cid is locked. g_cKeyCardSecurityLevel = FF
I dont have the original firmaware backed up. and could not find anywhere on this site and internet.
device id: ELF010050
cid: HTC E11
IPL 1.17.002
SPL: 1.17.0000
Is there any way to find the original rom or is there any way to unlock the cid and then just put any rom on it? I dont have the working pda or wm device to do goldcard method. I know there is way to do the goldcard method without the WM device but then I need a desktop or laptop with a PCI or internal cardreader installed whereas I have got a usb card reader.
can usb card reader do the goldcard method without the wm device?
any suggestion will be appreciated since it has been almost 3 years for me to get my device back to life.
regards
plz suggest.
regards

Hi mate,
All info you need is in the stickies and /or using search function. You need to unlock cid and flash custom rom. BTW tri-colour screen is called Bootloader.
Ps: there was no reason to open a new thread for that ...

hi
thanx for the reply
I have been reading the stickies but could not find
the specific soultion for my problem. can u send me a link or step by step instruction?
regards

Moved to general as this does not belong in development.
There's no need for a step by step guide, all the information is in the wiki or stickies.

hi
I have runout of options and tried almost all. still no success. I was asked to
read stickies which I did but still no use.
no one seems to be answering the question. haha
anyway I have not given up hope.
regards

Yea!! That's the spirit

I can answer to the card reader: as far as I know it has to be an on board reader, otherwise it masks/hides something with the cardid.

hi
hmmm. so that means cardreader option has gone too. haha.
anyway thanx for letting me know that.
so the only option left for me is too wait for someone to send the original
rom so that I can download it and put on my HTC P3450.
regard

I wouldnt hand around for too long waiting for someone to upload the stock firmware, it may never happened to be honest.
Do you know the original operator for the phone? It is possible, at a push, that it may be lurking on a website still, just hard to find. That could possibly yeild a result, hopefully.
If you post, I may have a look - but again, I can't promise anything!

captainstu72 said:
I wouldnt hand around for too long waiting for someone to upload the stock firmware, it may never happened to be honest.
Do you know the original operator for the phone? It is possible, at a push, that it may be lurking on a website still, just hard to find. That could possibly yeild a result, hopefully.
If you post, I may have a look - but again, I can't promise anything!
Click to expand...
Click to collapse
What's the damage if he tries all the roms, one after the other ? If there's none, gogagogi might get lucky

His phone is still CID locked. I guess it could potentially be a brick. I think, that or it won't let you flash the rom at all. I forget which - been a while!
gogagogi: Have you tried seeing if you can flash ipl/spl from SD card - never been in the position you're in so just curious.

Hi
yes it is cid locked. I did try to flash few stock roms which I thought similar to the rom I have got
on my device through usb data cable but no luck. after 2% or 3% is says invalid vendor ID. then I tried through micro sd card but same result.
then I tried unbricker rom through usb and micro sd card but same result.
even I tried to change the vendor id through a softerare called xvi32. that is
a hex reader. open the .nbh file and change the vendor id but the result was no good. it said " the file or image has been corrupted"
and I never tried to flash ipl and spl.
regards

can you give the IPL/USPL a go to see what happens? (its a link to it for you)
Also, whats was your opertor, not sure if i missed it.

hi
when I bought it, it was on T-mobile. but it was sim free. thanx for the link.
I will have a look.
regards

t-mobile uk sorry or something else?

hi
it was on T-mobile NL.(netherlands).
I did have a look at the link u sent it to me.
after reading it, I found out that Microsoft ActiveSYnc has to be green first.(connected).
whereas it can not be connected, if the device is stuck on bootloader so this option has gone too.
the only option so far is, either I find out the original rom or if I can find out some matty.exe commands which can help me unlock the CID so that I can put any rom.
matty.exe is working fine so far.
so what do u think?
regards

gogagogi:
I don't appreciate the message you have sent to my personal in box to be honest, You're lucky I am replying to you at all!
When in bootloader does it say RUU at the top right? And does it pick up USB connection? Have you tried to flash via SDCARD the IPL/SPL roms?
I have a job, a daughter, and a live out side of XDA. If I do not reply to a thread, it means I am thinking, have missed it by accident, or am simply just too busy. I do not get paid to be here, I am not a moderator, I am just a member like yourself, I do not expect to get private messages hassling me to reply to a thread.
The Elf isnt even my main device. I use a HTC Hero (Android), and have done for quite a long time now. I look in here simply to help out other people who are still using this device.
Thanks, Stu

well it does say ruu text at the right top corner and it does say usb at the bottom.
as I said it does connect through Matty.exe.
well I did not mean to disturb you. I was just wondering cuz u were replying me before and then just stopped.
so mate you just chill.
ignore any previous questions from me.
regards

OKay, as the ruu is there, you should still be able to flash a from that point - I have done this a fair few times.
Have you tried the IPL/SPL yet?