Related
So I've been reading through lots of posts on the forum and over at Howard Forums about whether you can get the TyTN to use the UMTS network on Cingular.
Some people have said that your IMEI number has to be registered in your data account with Cingular otherwise you don't actually jump on their UMTS network (even though you see the "U" on your display).
Some people have said that you only need a 3G SIM card (which I have) and the same GPRS settings and that you will then be able to use UMTS.
I called Cingular Data Support yesterday and asked these questions, and whether you need to have the UMTS_AUTO_ATTACH_FEATURE item on your account to enable UMTS and he told me:
1. Your phone IMEI does in fact need to be in your data account setup, otherwise your phone doesn't actually use (or won't register to) the UMTS network.
2. If it isn't, you are just using the GSM network, even though your phone might be showing the "U".
He tried entering my IMEI number into my data account, but he said it comes up as "UNKNOWN." Normally he said that when you enter a valid IMEI number (from the 3G phone models they sell), it automatically adds several features to your data account that enable UMTS, such as the UMTS_AUTO_ATTACH_FEATURE item.
So.... that said, I'm still not 100% sure that I agree/belive this. The reason being is that when I'm downtown (I live in Seattle), or really most places in the city, I have the U indicator, and additionally my phone shows I'm on the "UMTS Cingular" network--I also have the same roaming indicator problem that people have discussed on other threads.
Also, when I run the speed test at dslreport.com, I get average speeds between 822 - 976Kbs on the speed test.
When I am at home, my phone switches to the "G" symbol and the network name changes back to "Cingular"--I live in a bit of a signal shadow. When I run the speed test, I only get speeds around 235 - 322Kbs.
So it would seem to me that when my phone shows the "U" symbol that I'm actually on UMTS due to the data speeds I'm getting, vs. the data speeds I'm getting while on the "G" symbol (GPRS).
Any ideas or thoughts?
Not true.
I have a TyTN on Cingular and most definitely am on the UMTS network.
I get HSDPA speeds when it shows "U" and EDGE speeds when it shows "G".
Cingular data support are feeding you a line. All you need is a 3G SIM.
You got bad information. If you have the "U," you're on the UMTS network. Simple as that!
I was on UMTS today. I have a 3g SIM card, but I have just a GSM phone, SE Z520, registered with Cingular.
EDGE isn't capable of speeds in excess of 400kb/sec. Your testing proves that you were running on the UMTS network. For final proof, try this:
Start a large data transfer rate test while on the UMTS network. Now, while the test is running, try calling your phone. Hopefully, you'll be able to see it ringing while the data transfer is still going.
Also see the big U on the old AT&T network.
they told me the same thing, i went to atlanta last weekend and was on UMTS with my TyTN, and got speeds over 500kbit (i do have a 3g sim, they dont have my IMEI on record), so they were most definately wrong. Slingbox is great on 3g btw, hopefully they will turn up Miami soon
jsamuels said:
Also see the big U on the old AT&T network.
Click to expand...
Click to collapse
Do you have 3G SIM card with ATT&T? How did you get it?
If you have a U it means you are on UMTS. Get the fieldtest utility from the wiki and use it
Re: Not true.
sspooner said:
I have a TyTN on Cingular and most definitely am on the UMTS network.
I get HSDPA speeds when it shows "U" and EDGE speeds when it shows "G".
Cingular data support are feeding you a line. All you need is a 3G SIM.
Click to expand...
Click to collapse
Same here in michigan. just popped in my 3G sim and everything is fast.
I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!
I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.
I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?
HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin
cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?
still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?
Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs
I'm getting the same issues in East surrey
phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!
hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin
3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!
I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???
try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.
3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(
Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.
3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily
3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?
i activated HSDPA and this resolved the issue for me!
Hi
I'm with three mobile in UK (three.co.uk), and I'm unable to access HSDPA.
All I can ever get is 3G (with download speed of about 200kbit/s).
I've signed up for an add-on where the data plan should be unlimited.
I've configured the access point to be three.co.uk.
I talked to Three mobile customer service (who are quite useless as they never heard of HSDPA). Complained and complained and finally I got the answer saying because I'm using an unlocked phone HSDPA is not supported. Is this true?
Did anyone out there manage to get this working?
PS. I'm on the new LSVW rom with WM6.
Cheers
joymike123 said:
Hi
I'm with three mobile in UK (three.co.uk), and I'm unable to access HSDPA.
All I can ever get is 3G (with download speed of about 200kbit/s).
I've signed up for an add-on where the data plan should be unlimited.
I've configured the access point to be three.co.uk.
I talked to Three mobile customer service (who are quite useless as they never heard of HSDPA). Complained and complained and finally I got the answer saying because I'm using an unlocked phone HSDPA is not supported. Is this true?
Did anyone out there manage to get this working?
PS. I'm on the new LSVW rom with WM6.
Cheers
Click to expand...
Click to collapse
3UK havent release HSPDA in UK yet, The only place they testing HSPDA in LONDON AREA
I am in the London area.
Cheers,
Use fieldtest.exe found on this forum to see if your device receives a HSDPA signal. If it does, maybe your HSDPA icon is disabled. However, maybe HSDPA testing is available only to a limited group? I'd ask them to patch you through to the technical support
Thanks. Does anyone know what are the 3mobile settings (preferred access point)?
fieldtest is not showing any info on HSDPA.
D810 GPS ROM had enabled the showing of HSDPA signal.
If your network supports HSDPA, it would show a "H" on the main connection bar.
Just wondering if anyone else has an HD2 on Orange. I live in Leeds and no mater where I am in the city, I can not get HSDPA coverage.
Would anyone have any ideas? Am I being a dope and missing something obvious?
Note, yes the Orange web site states that I should be able to get it where I am.
You can always check in the registry if the icon is set to be On but it should be by default..
Go to settings -> all settings -> connections -> advanced network
Make sure that both HSDPA and HSUPA are enabled
Thanks for the suggestion, but that was enabled. The icon is ok.
Speed is still poor! Hmmm odd one as on T-Mobile, HSDPA icon showed and I got great speed.
Crappy Orange bahh
Cheers
I take it your orange is pay as you go? I don't know if this anything to go by but I WAS with Orange a few months back, I had a 3g phone and all HSDPA was enabled. However..I was just getting normal signal. where my friend was on orange aswell and he was getting 3g standing right next to me. But this was the difference...
Myself = Pay As You Go = No 3G
Friend = Contract On Orange = Constant 3G.
I don't know if Orange limit there 3g to contract customers however now i'm on o2 Text and Web Tarrif (Pay and Go) getting 3g and H signals now. o2 has better coverage in my opinion.
Hope this helps.
My friend who is also on Orange (but has a HTC Hero) has just recently had loads of problems with her 3g signal being non existent. As far as she could ascertain (through calls to Orange helpline) it is Orange that is having technical issues with its 3g/HSDPA infrastructure. She lives in Halifax by the way.
For those on T-Mobile UK Network, could you share your thoughts about the data roaming between T-Mobile - Orange 3G network?
Does it work for you, does it boosts speeds?
In my case it defaults to T-Mobile Orange, although this is a correct selection signal-wise, as I've got 3-4 bars of 3G+ (2-3 bars with 'vanilla' T-Mobile), I guess Orange speeds are **** in my area, resulting to 700/40 Kbps down/up best case scenario (40 Kbps, that's kilobit per second, or 5 KB/sec). Worst case scenario is ping time-outs, because the upload speed is so slow that even the initial command is difficult to be transmitted. Sites with pictures is almost a no go, the same applies to traffic intensive apps, e.g. maps.
When I force T-Mobile via Settings (manual Network selection, data roaming set to off) speeds go up, to acceptable 1700/300 Kbps. But after a couple of minutes, the network changes to T-Mobile Orange.
I called cc to deactivate data roaming (international), just in case it deactivates domestic one, but to no avail. No one in T-Mobile knows if I can opt-out of domestic data roaming and give me foolish instructions ''remove your battery, remove SIM card, reboot phone blah blah blah****''
Any experiences? Does 3G roaming work for you?
Hi, its kinda hard for me to tell as I normally have quite bad signal and its really annoying. I had issues with WiFi and 3G conflicting and I thought it was the 3G but since I updated to mi7ROM I havent had this problem - so not sure pal
I'm on Orange UK and opted into this ages ago. As far as I can tell it's a load of rubbish and doesn't work properly.
In my flat I get low GPRS with Orange. If i force it to T-Mobile I get full 3G. However the roaming defaults to Orange and so I'm stuck with GPRS and poor reception.
In addition the Omnia can't seem to handle switching between networks properly resulting in data connection problems where it will lose it altogether.
I have noticed that the T-Mobile 3G speed seems higher than the Orange 3G speed too.
i can only echo Freypal, thats the exact same as my situation. great idea, but it doesnt seem to have been implemented properly.
robnewton1 said:
i can only echo Freypal, thats the exact same as my situation. great idea, but it doesnt seem to have been implemented properly.
Click to expand...
Click to collapse
As a t-mob customer i too find that the auto switch to orange results in my data falling over, requiring me to go into flight mode so that it will auto reselect the t-mob network.
I did ask to be opted out but the t-mob CS recommended that I be patient. They are aware that there are problems but hope to have them sorted soon(ish)
I'm having exactly the same experience as the original poster. I took the phone into the shop and a staffmember agreed that the Orange-TMobile 3G is not working yet and they are getting a lot of complaints. I spoke to customer services but they say you cannot opt out and they are working to resolve the problems...but they would not give a timeframe when pushed ("days, weeks or months?").
I think its worth starting an Ofcom complaint.
Please sign this petition I set up.
http://www.ipetitions.com/petition/t-mobile-orange-signal/
T-Mobile has implemented signal sharing with Orange. In theory this should enhance coverage--particularly 3G coverage--for T-Mobile customers.
The reality is that this signal sharing is not working properly. T-Mobile customers' phones are constantly getting stuck on Orange transmitters even when there is good T-Mobile reception available. This can mean customers have barely 1 bar of low-speed 2G ("G") Orange signal even when there is strong T-Mobile 3G signal available in the area.
T-Mobile say they have activated "smart signal sharing" which should prevent the above from occurring. However, this has failed to fix the problem.
T-Mobile say customers can't opt out of the new scheme. It needs to take notice that for many of its customers the signal sharing scheme is counter-productive and *reduces* the quality of the service they are getting.
Please sign this petition so that T-Mobile/OFCOM realize the extent of this problem.
sab742 said:
Please sign this petition I set up.
http://www.ipetitions.com/petition/t-mobile-orange-signal/
T-Mobile has implemented signal sharing with Orange. In theory this should enhance coverage--particularly 3G coverage--for T-Mobile customers.
The reality is that this signal sharing is not working properly. T-Mobile customers' phones are constantly getting stuck on Orange transmitters even when there is good T-Mobile reception available. This can mean customers have barely 1 bar of low-speed 2G ("G") Orange signal even when there is strong T-Mobile 3G signal available in the area.
T-Mobile say they have activated "smart signal sharing" which should prevent the above from occurring. However, this has failed to fix the problem.
T-Mobile say customers can't opt out of the new scheme. It needs to take notice that for many of its customers the signal sharing scheme is counter-productive and *reduces* the quality of the service they are getting.
Please sign this petition so that T-Mobile/OFCOM realize the extent of this problem.
Click to expand...
Click to collapse
Signed