Database Users

Faulty MDA Pro on T-Mobile ???

I think i have a faulty unit because i can not connect to the internet at all (although it worked last sat morning when i got the unit but i did not try again until my number got ported)i have tried it on GSM only and checked all the settings over with the guy from T-Mobile and they are ok but if i put my sim in my Jam i get a connection with no problems.
The guy from T-Mobile says it may be beacuse i am on the fringe for UMTS reception but i get the U symbol and 4 bars on the strength meter but surely it should go on to GPRS if it can not get reception on UMTS as it would do for phone calls anyone any ideas ?

Start>Settings>Personal Tab>Phone>Band>"Select Network Type" and change to GSM (it's probably on Auto), then ok it all.
If you now connect over GPRS (which is what the above is to do - force it not to use UMTS at all), then you're ok.
Next thing is to go to a UMTS strong area, and do the settings but set back to Auto and see if u get 3G connection.
Hope it helps.

i just get the message ''warning:unable to change GSM/UMTS Band, please try again later''
thanks anyway

Need help with Edge and 8525

Here we go. I will try and explain this.....
My phone works great at home and around town. Always has the G icon next to the signal bars.
When I go to work it works great for about 5 minutes. Then the G Switches to a E icon and the phone will no make or receive calls or text or anything.
Weird thing is it still shows good signal, just wont do anything. If I shut the phone off and turn it back on, the G will be back and it will work fine. Then a couple minutes later it will switch to a E and quits again.
Now, im pretty sure im not in a area with Edge access, and connect on the 850 band. Im pretty sure im in a partner network of att, but am not roaming
Any idea WTF is going on or if I can fix it.
Thanks
Jeremy

if it does roam to a network which support edge
you can change to to use 1 spc network in phone settings
to avoid roaming

Switching bands/3g wizard mobile 6

Hi all. recently upgraded my vario to win mob 6 with a rom off here...XM6r5 to be exact. All runs fine except the problems i am having with the radio connection. I cannot change the band selection from auto to GSM. I think the phone thinks its 3G but i dont want that i need gprs only as the 3g signal round here is rubbish and as it is its hammering my battery life. When i try to change the band it says it cant be done right now please try later!!!?
I have manually selected O2 in the operator selection, i have the G symbol on the top bar, sometimes this becomes an E, i presume for Edge.
Anyone any ideas how i can solve this??
Thanks

the wizard can't handle 3g, so it wouldn't think its 3g.
the G is for GPRS, and the E is for Edge. this only means that connection is available, not actually connected.
So, to answer your question, you should try the autoconfig (network wizard)

Low Batt to EDGE and can't go back to 3G?

Ok so when I'm youtubing at night and I get the low batt alert, I plug my charger in and goto bed. Then when I wake up in the monring I see E and can't seem to change it back to 3G without a soft reset. I even tried turning off data and turning it back on. Another thing, seen on some websites that there is a firmware upgrade for the X1a but when I try to upgrade it says mine is up to date but I haven't upgraded my firmware yet.

3g and E has to do with "phone", not "data connection". Try going to your comm manager and turning "phone" off and on again

Doesn't "E" stand for EDGE since all the other data connection letters are there
like H for HSDPA and G for GPRS

That's right.
"E" is Edge and this is the data connection when no "H" HSDPA or "3G" UMTS is available. That's no problem with the phone, just your network reception.

Exactly. It happens here often.

I kno that E means no 3G...but the thing is it wont go back to 3G when I do have 3G because when I disable data connection and enable it again it says connecting to Fido 3G but its still stuck on EDGE so I have to do a soft reset to get it back on 3G.

Conecting to 3G

hello,
after searching on "3G" in the forum, i seems that the problems are just the opposite to my question, they all want 3G to be turned off.
Now I want to connect to 3G (with the "G" icon on the staus bar).
My problem is that it always connect on "edge", with the "E" icon in status bar and when I want to make a video call, it always says that there is no connection to 3G so I can't make videocall.
Anyone knwos how to activate 3G?
I looked into the connections, but I don't want to mess in it without knowing what I do.
BTW I'm in Europe (Belgium).
Thanks

You fell into the same trap I did when I first got a Windows Mobile phone.
G means GPRS and is the lowest, simplest connection speed.
G = GPRS. "Normal" internet speed (9.6-14.4kbps)
E - Edge. "Enhanced" internet speed (normally 48kbps, but can be higher)
3G = 3G internet speed (128-384kbps). Also allows video calls.
H = HSDPA. "Mobile broadband" speed. (1.8Mbps, 3.6Mbps or 7.2Mbps depending on operator).
You'll want to go to:
Start > Settings > Connections > Advanced Network
Make sure that HSDPA/HSUPA is enabled
From then on, it depends on the signal in your area. If you find that you're having a problem getting and maintaining a 3G or H signal, you might need to get an updated SIM from your operator. I got a new SIM from O2-UK and it solved my connection problems immediately.

I see that HSDPA/HSUPA is enabled.
Could it have something to do with the settings in connections (instead of advanced network settings)?
I will also check with my provider (sim card)
Thanks for the reply

i cannot connect to the internet not using wifi. i do however h an H symbol next to my signal. i dont get why i have the hsdpa but cannot connect. i've tried anything i can think of.
*i can't turn data connection on in my comm manager, it automatically disconnects and says wap.cingular not working or gprs not working somthing like that.
*in the connection settings i pick media net wich is automatically picks att but still won't
*in settings/personal/phone i left if auto defualts for bands
*settings/connections/advance network i even tried to put it to hsda ONLY won't work
the only new lead im getting is this Zenith post saying he got new sim card so now it's working. that's all im getting at now. but im even skeptical about that

If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.

artesea said:
If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.
Click to expand...
Click to collapse
you wouldn't believe how i found out i had no internet. they say'd it was in the system but it was disabled in thier system. i put in my brothers sims and his work just fine. so i told them to look at whatever his plan is and they switch to what he had. anyways long story short i found out not my settings bc you just auto configure it connectin wizards, and wasn't sims card, it was stupid att. i was getting the H icon but not an H on my signal. anyways its all done now. thanks again guys