Database Users

Help! No sound without headset

Please help me!!!!
this morning my XDA2 has decided that the speaker and microphone sholld be switched off permenently! :x
I believe that it thinks the headset is plugged in - but it isnt!!! (i dont use bluetooth)
I hev tried a soft reset and a hard reset (and also plugging and unplugging the headset)
Please help me - I only like to use the headset when listening to my tunes.
PS i spoke to the O2 data support helpdesk at 60p / min and it took them about 5 minutes to suggest that a soft / hard reset might cure it, otherwise they are clueless.
Is there any way to manually chage the profile from headset to normal handheld????
thanks!
PS my device i nearly 1 yr old - is this the kind of thing that I can expect to occurr more frequently as my XDA2 goes into old age?

i had this problem with my XDA 1. I had no idea what was going on but remembered it working last time i had the headphones in. A soft reset didn't fix it for me either. what DID fix it was ramming the headphone jack in and out really fast. After a few attempts it came back to normal I guess have to 'undo' the problem the headphone caused when it was in there.

:lol: :lol: hehehehe :lol: :lol:
It works!!!!
8)
cheers dude!

Speaker and microphone silent because of headphone
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.

Mine is mute too did you do anything or did it just fix itself?

It eventually fixed after a couple of hard resets - first one didnt work, but after using the headset for a bit, i got the stuff from O2 to send it back for a repair. when u reset it again the problem was fixed. I reckon threatening it with surgery scared it into submission!

I had the same Prob at every Time who i hit my XDAII, or if it fall down.
After that i must push & hit it again,- sometimes 15-20 Times(!) and after that it works normal. It´s an "cold" point on the board,- the O2 Hotline knows this...

Re: Speaker and microphone silent because of headphone
siezear said:
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.
Click to expand...
Click to collapse
Same problem from yesterday! ..it is the jack ..if I move it down with the stylus ..the audio returns to the speaker..uff..
I don' wanna open it and solder.. too lazy..lol

Dead speaker
I have the exact same fault as described
only after losing about 3 calls did i realise it was the xda2 not some nutter that wouldn't speak!
fixed it with putting the headphone jack in then out etc..... 15 times!
it would seem like this is a design fault! as it is coming up to year for the xda2 should we organise o2 to recall the xda2's and repair this fault!

So I have this problem - only thing is Im in the USA at the mo and didnt bring my headset - is there any other fix as Im kinda stuck ?
Nigel

Husband had same problem.
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!

Re: Husband had same problem.
guest said:
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!
Click to expand...
Click to collapse
I have the same problem, after calling with a headset, now my sound has gone ( Out of complete my XDA II ). Changing the ringtone didn't work for me...I am going to try to test the plug/headset way!

After 12 times my sound came back...so it worked for me!!! :lol:

It's the headphone Jack!
The problem is with the headphone jack!
I have had the same problem for months, sometimes it would stay without sound, always when I dropped it. Usually it returned after 1 or two days, but the last time I dropped it it seemed to be final... I've had no sound for more than a week - I'm using it as a PDA...
Reading the posts above, I decided to insert the pen in the headphone socket (as I don't have the headphones here with me), move it around carefully, and it wroked! Right now, it feels like magic, but that's it - I will probably have to get it fixed permanently, but for now it will do!

well i always have that problem in my phones... because i always hook them in my car stereo by the headset output.. and constant using of the output somehow makes the insides of it dirty.. believe me its dust.. a tooth pick would be very effective as it takes the dirt away.. blowing in sometimes work...

mine is also soundless
i was able to get some dust out of it....
but it won't work....
i don't have the nerves to ramm the headphones in....but isn't there another safer way to fix it....
plz let me know, (hard resettet 5 times.... won't work..)
btw, i tried to put some new updates on it....
but i can't find any, (i searched, but couldn't find anything...)
device information:
Rom Version: 4.01.12 ENG
Rom date: 12/22/03
Radio Version: 4.21.00
Protocol version: 32S54
It's a little bit out of date...that's why i need new ones (i think)
h0t_sh0t

bringing it to the accredited local shop would be the safest way.. maybe there's more dust in there.. you can also rewire it again.. like opening the PPC and soldering back some pins.. (if some pins broke off ..)

Same thing happened to my jam too.
Problem is; there's a little switch in your headphone socket, when you plug your headset it turns off the external sound, and when u unplug it should normally turn on the external sound. But if the switch is locked, it does not recognize that u unplug your headphone.
My solution is, plug-unplug your headset's plug (or something thinner is better) several times in different angles carefully to your socket try to touch the switch while your're playing something. Till u hear the external sound.
Mine is ok now.
(Sorry about my bad English)

I had the same problem. I sprayed a little WD-40 on the tip of my headphones... pushed it in and out for a couple of times and viola!

first question...
what's wd-40??
second question...
when i put my earphones in, i can hear everything...but I can't speak...
but when I unplug my earphones, and I scream in my xda... I can hear a little bit what i'm saying when i plug my earphones back in.
but it's very crappy sound, and when I slam (not to hard of course) my xda with the mic onto my desk (while recording) and i listen to it again, i can hear the drums....(the slamming) but I can't talk in it while using my headset...
has anybody had this before...?
third thing...
My uncle bought the XDA in Singapore about 2 years ago (when it just came out) so when i'd like to bring it back.... i'd have to fligh all the way to Singapore. (does anybody know a good shop/store who sells/repairs XDA phones...??? or is there anybody who can do this....?
thnx for all the help
h0t_Sh0t

Himalaya loudspeaker-sound lost, headphone-sound ok

I lost the loudspeaker-sound in my Himalya. It works using headphones. I think it may have to do with another set of headphone I connected to it, which was not original. Perhaps it put the device on permanent headphone mode. But then again it might not have anything to do with that.
Is there a Himalaya expert in Berlin - Germany who might be able to help me with it? I dread having to send it to the official reapir center, as I expect it to cost a neck and a hand.

Happened to me when I received a call whilst listening to music. I pulled the headphones out before answering the call, and then answered it. I could here them but they cvouldn't hear me. If you plug the headphones in again and remove them it solves the problem. Well it did for me anyway

I tried that. I doesn't do it. It doesn't matter what kind of sound, if Media Player file is played of phone ringing, only the headphones work. I think I need a dotor.

I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out. Hereto:
1- What does that mean exactely? Which part is that, in what part in the on-board jack? If it had been bent out of place, is it possible to bend the part pack (at best without having to disassemble)? (I tried the ramming in and out, no go).
2- I looked at the non-original jack I had used and it is about 2 mm longer than the original. Might perhaps that explain it? Is there a part in the back that could have been bent out of place?
3- If indeed this was the problem (if the jack had been bent out of place, one way or another), would the microphone work? I can record using the dictaphone and the micophone also works during a call.

When we had himalaya's it happened to both of our devices (my wife and I had one each).
It appears the spring in the speaker can come loose. I used to bang mine (pardon the pun) on my palm and sometimes it would start to work. Then we broke the speaker protection shield, and this made it easier sometimes and hard to fix in others.
When I sold it, my friend took it apart as it was out of warranty, and as he is electrically minded, he find the dodgy bit, and soldered it to the device, and now works perfectly.

Yes! Thanks Jasjar. It worked after a bit of beating.
I found a detailed instruction of how to fix it permanently in another thread. Sounds complicated and dangerous but eventually I must do it.

ran2far said:
I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out.
Click to expand...
Click to collapse
Sorry for kicking the topic, but this was the solution for me. I just poked in the headphone-jack with a little stick and tataaaa... my sound is back!

Sound lost problem
Hi all,
same happen to me, the sound stoped working (on my side it had nothing to do with the phone jack).
After the modifaication which is described in this forum i had still the same problem so i solder the loud speaker directly - still same problem...
After some time i flashed the device again, now it works, so on my side it was a software problem...
The device was 3 month out of power, but i think remove the battery and if the sound appears on startup (on first boot) but later not, then flash the os and it will work ...
kr
chw

XDA 2 sound problem...
Hi!
Plese help me!
I have strange problem with my XDA 2.
I bough it 2 days ago. It was in O2 network.
Now when I unlocked it for my network (polish ERA-GSM) I saw that when I'm calling I cant hear anything. Person from the other sight can't hear me too..
XDA have sound becose I used media-player ando other sound stuff, thats why I think that speaker is ok. Microphone is ok too becose I can record animations with sound.
So what should I do now? ;/
Plese help...

Just for reference:
A friend of mine had this 2020, and both Speakerphone and mic were not working.
When somebody called, the ringtone DID sound.
Anyway, bluetooth handsfree worked fine.
All we did was play with the jack, using the stylus! Not even headphones...
And now it works fine!
He says he'll never put phones on it again... lol
cu around!

Looking for more Info
Hi, please help me find which points in the MDAII Motherboard can I solder to disable the headphones and get the audio and mic back to the MDA.
After a while my headphone-jack is broken from the motherboard and now I only have the pin outs in it.
The device is working perfect, and I can use bluetooth headphones. I just don't have audio in the speaker and no mic without bluetooth.
I hope someone can tell me which of the red points en the picture can I solder to disable the headphones.
I just want to do this temporally until I get a replacement spare part for it.
Thanks
EDIT: 12-12-2007
I got it. Just joining 1 and 3 and you will get audio back to the PDA disabling the headphones jack.
Thanks anyways for reading this..

Did you find out what all the mboard pins are for the jack?
I have a dodgy jack and would like to take flying leads of the mboard jack to an external (easily changed) inline jack. Does any know what the 1 to 6 pins correlate to. I would like to still switch the audio via the external jack. Not bothered about the mic.
TIA.

speaker problem, my phone thinks the earphones are connected when they arent

my speaker works when my phone rings, thats it, i cant hear anything when i answer the phone or if i play audio / video. i can hear everything if i plugin my earphones, obviously through my earphones.
so it means that my speakers are working however the phone thinks for some reason the the speaker phone is always connected when it isint. thats the only explaination i can think of as to why i cant hear anything from my phone speakers.
its not in warranty as i baught it from a different country so i am hoping i can fix it myself,
there has to be something i can do to get it to work, i am not afraid to open up the phone, is the socket where u plugin the earphone easy to replace? would someone have an internal architecture of the phone specially how the earphone socket is connected. would like to get all the information before i open it up
cheers

This can be a physical problem. Try to blow the dust out of your headset jack. Helped for me...

I got the same problem, i tried to blow the dust out of my headset jack, but it doesnt solve the problem.
I also tried to plug and unplug the Headset and i tried to clean the jack.
I will try to disassemble the phone and solve the problem.
But first i have to get these small torx.....
I think there is a small switch wich hangs in the wrong position, maybe its possible to override the switch status per software?

Jukpaul said:
I think there is a small switch wich hangs in the wrong position, maybe its possible to override the switch status per software?
Click to expand...
Click to collapse
Impossible via software I think; there's a registry setting to change to "headset" and vice versa, but it doesn't seem to do anything; the physical switch seems to override it.
Easiest way to fix is to keep trying to blow the switch back into place, or to carefully use a small cocktail stick or needle to reset the switch inside the jack. If this doesn't work,
GUESS WHAT? its stuck in handsfree mode again...and oh yah, my 1 yr warranty was over the week they returned it to me from the 3 long months. Sooo i decided to open it myself...
1- open your prophet (it will void the warranty... and if you dont know how, then go on here http://www.modaco.com/content/HTC-Prophet-Prophet-MoDaCo-com/240109/Changing-you-prophet-case/)
2- look at the jack, you will see it covered, its actually covered by a lil plastic cover that you can pop off with a small screw driver, when you do that, you'll see all the steel parts..etc
3- plug in your earphones, you will see what get pushed back as the jack goes thru.
NOW, on the right side, there is a connector that when you unplug you earphones, it will STILL BE TOUCHING the other metal connector, you'll have to bend that a bit away from it. and there u go, you're done. put everythign back together and have fun.
NOTE: the steel they use in the prophet doesnt have solid properties, rather it will reform easily, So even if you fix it, when you plug your headphones back in it WILL screw up again, so since then i avtn used mine..and you dont have to, get bluetooth headphones or something.
Click to expand...
Click to collapse
More here

That´s really helpful, thank you very much!

Hermes sound problem

Hi!
A few days ago i bought a mda vario 2. The problem is that i have no sound. When some1 is calling i have only vibrations or when i want to listen a song, watch a film etc. I did hard reset a few times. I tried diffrent roms but it doesnt help. Cleaning mini usb gives nothing. I have wm 6.1 proffesional. Please help me sorry for my english im from poland

Yes i had the same thing when i got my hermes, it was my first WM device so i wasnt familiar with it. If your case is the same as mine then you have your sound profile set to "Vibrate". You can change it either by taping on the little loudspeaker icon on the top of your today screen and selecting "On", or if you have the HTC Today plugin, by selecting "Profiles" and then "Normal" mode. Hope this helps

But i have "normal" profile with sound on. Also when i try to see a video or listen mp3 files i dont have sound

adachu59 said:
Hi!
A few days ago i bought a mda vario 2. The problem is that i have no sound. When some1 is calling i have only vibrations or when i want to listen a song, watch a film etc. I did hard reset a few times. I tried diffrent roms but it doesnt help. Cleaning mini usb gives nothing. I have wm 6.1 proffesional. Please help me sorry for my english im from poland
Click to expand...
Click to collapse
There are several threads on sound problems here. Do none of them fit your situation?
Is it just the rear speaker that has no sound?
Do you get sound using the headphones?
Could it be that the Rear speaker push on connector needs pushing back on?
http://forum.xda-developers.com/showpost.php?p=1376254&postcount=2
Mike

mikechannon said:
Is it just the rear speaker that has no sound?
Do you get sound using the headphones?
Could it be that the Rear speaker push on connector needs pushing back on?
http://forum.xda-developers.com/showpost.php?p=1376254&postcount=2
Mike
Click to expand...
Click to collapse
I dont know if only rearspeaker has no sound i dont have sound in anything in my hermes. Idont have headphones ;/ i have only nokia bluetooth set? I cant find 4ed screw.

adachu59 said:
I dont know if only rearspeaker has no sound i dont have sound in anything in my hermes. Idont have headphones ;/ i have only nokia bluetooth set? I cant find 4ed screw.
Click to expand...
Click to collapse
OK, but if someone phones you I know you do not hear it ring BUT can you hear their voice in the front speaker?
Mike

I can talk normally.

Try the info for new members http://forum.xda-developers.com/showthread.php?t=325748 . I had the same issue and had to re-attach the speaker plug.I checked this out by gently squeezing the unit below the speaker about 2cm down, it would make the connection then quit sound again. When I removed the back case (not the battery cover) I saw the plug was loose. Follow the instructions in the Hermes manual (from the post) carefuly.

How to unscrew 4ed screw under "void" sticker??What is "void" sticker for?

adachu59 said:
How to unscrew 4ed screw under "void" sticker??What is "void" sticker for?
Click to expand...
Click to collapse
If you remove the void sticker then the Warranty becomes useless. It is supposed to stop you dismantling your phone.
So, if you have a warranty then use it. If you have NO warranty then use a a Torx No 6 screwdriver to remove the screws. (Just peel off the sticker, it will break up into little pieces).
Mike

i had same problem but i upgraded my rom to the v7 blue calm and now it works perfectly..i also have vario 2 but my warranty was voided long time ago lol if doesnt work theres a guy who made a website detailing instructions on how to fix it

I am having a sound issue, but it's pretty unique.
My rear speaker works fine if I'm trying to use it for the speaker phone, but it won't work in any other application. For example, I cannot play songs from windows media player, it won't play any ringtones when I receive a call.
I tried plugging in the USB headphones, and it's exactly the same. Works for the phone, not for anything else.
HOWEVER, with a bluetooth headset, I can play songs just fine. This leads me to believe it's a software issue but I can't pinpoint what it could be. Anyone have any ideas before I hard reset this bad boy?

[Q] Headphone jack disable?

Hello,
I have a Problem with my Xperia X1.
The headphone jack is broken and the device will always return to the headset mode.
So I can not hear anyone during a conversation.
I would like to disable the headphone jack completely. Is there a program for that?

Are you sure it is broken?
Does it still deliver sound to a connected headphone?
Usually the detection of an inserted headphone plug is done via dis-connecting a contact in the socket where the plug is inserted (it re-connects when you pull out the plug). The same dis-connection will also happen if some dirt has accumulated at the place where this contact is, so it stays permanently dis-connected.
Over time dirt creeps into all holes of the devices and depending on your usage and storage style that may have happened now. Try to get that cleaned - maybe it helps.
I have however also seen devices where the connector of the socket to the PBA is simply ripped-off - no way to get that fixed afaik.
Luckily one of the wizards here (ultrashot) also has an X1 (as I remember) and he did a lot of true SW hacking to it, maybe he knows a way to intercept the driver or has a hint which driver to de-activate. Mind that he is very busy with really important stuff - so a simple hint may be the only thing you may get.

@ John Carter I have had the same problem for months now, at first it took a couple of mins for the headset icon to disappear after unplugged then it turned to hours and now days if I'm even lucky . I just found this today: HKLM/System/State/Hardware/Headset 0 .This disables the headset but for me it still does not play sound out the loud speaker like I hoped, in locksreen( I use S2u2) mode the headset icon is gone but when in the main interface the icon is still sitting on taskbar or topbar. It really sucks to have to use a mic headset connector to call and answer voice calls. I'm still searching for answer hopefully somethings comes up. Edit: It's a hardware problem not software.

First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.

I had also tried to play with the \status key in the registry with the same (non-) effects. I guess you have to intercept/kill the signal from the HW/driver that steers the other parts into what they do. Not sure where the HW signal enters the SW stack and if that could easily be altered (e.g. by dropping a device-driver). You could play with the HKLM\System\Drivers\builtin branch and then go for headset or alike. You may end up with a non-booting device, so take care to back up in case a hard-reset is needed.
If you are willing to play with soldering (and have some skills), try to solder the contacts of the socket new to the PBA. My guess is that the contacts have either come loose on top of the copper part of the PBA (then you can re-solder) or they have been ripped of the PBA including the copper. You then have to guess where the copper-lines went and re-solder. Worst you can un-solder all parts, but this is not easy to do without decent tools. You may bake the PBA around the socket and ruin the device fully in the end.

John_Carter said:
First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.
Click to expand...
Click to collapse
No it's definitively a hardware problem. I have actually stopped using my phone for music now and instead my mp3 player. I haven't seen the headset icon for 3 days now so maybe I'm in the clear. I think every time I kept plugging in my headphones to listen to music it kept re-aggravating the headset jack so I figured if I stopped using it completely maybe it will stop messing up and so far it has worked .