Database Users

Messenging shows blank emails? Anybody seen this?

I had to do a hard reset last night after a corrupted software install caused system to behave strangely. Everything was fine after the reset, and I proceed to load all the usual softwares.
For some strange reason the Email messenging software wouldn't display any mail. It was working fine prior to the reboot. Now it would check and retrieve mail headers, but clicking on the header shows a blank screen. Also sending a new mail shows a blank screen. As if the text editor was wiped out.
Anybody seen this before? What is causing this problem?
Thanks.

steph280 said:
I had to do a hard reset last night after a corrupted software install caused system to behave strangely. Everything was fine after the reset, and I proceed to load all the usual softwares.
For some strange reason the Email messenging software wouldn't display any mail. It was working fine prior to the reboot. Now it would check and retrieve mail headers, but clicking on the header shows a blank screen. Also sending a new mail shows a blank screen. As if the text editor was wiped out.
Anybody seen this before? What is causing this problem?
Thanks.
Click to expand...
Click to collapse
This is a very common problem with Messaging. Check whether there're any files in \Windows\Messaging. Those are the mail bodies (see my description of the Messaging frtamework if interested.) If there're, how many are there? What are their size?

there are 28 files and an attachment directory, most 2-4k, and one of each 14k, 15k, 30k. I do have 24 headers shown in messenging window. The larger files are probably those headers that I tried to download the complete body. But still they wouldn't show in messenging.
What do I do with these files? Delete them?
Thanks again for the help.

I get this issue quite often as well as the messages being shown but if there is an attachment (Shown on main list as a paperclip) the attachment is not listed once opened. The only way I have solved both issues is to re-boot again, connect Messenger and THEN re-sync. Seems to work for some reason.

steph280 said:
there are 28 files and an attachment directory, most 2-4k, and one of each 14k, 15k, 30k. I do have 24 headers shown in messenging window. The larger files are probably those headers that I tried to download the complete body. But still they wouldn't show in messenging.
What do I do with these files? Delete them?
Thanks again for the help.
Click to expand...
Click to collapse
Strange none of these files are not displayed. In most cases, there're no files in \Messaging at all, which causes Messaging not to display anything.
Try removing your POP3 account and, after that, recreating it. Hope it helps.

Are these files with .mpb supposed to be associated with some program? It doesn't seem to know what program to open the file with. I was able to open the file with Word and see the content. But I was thinking maybe it's supposed to be associated with windows messenging?
Thanks again for the suggestions.

Ok problem solved. Used the clear function to wipe out all mails, and download everyting again from mail server. Everything showed up.
Thanks for all the helps!

Attachments not downloading

I am having an intermittent problem with email attachments not downlaoding and it is totally confusing me. I have my settings so that all emails and all attachments of any size can download and some of the time this is fine but other times (like this morning) the emails will download but the attachments wont download when I prompt for them to come too. It is the same problem whether using wifi or gprs/3g as my settings are identical anyway.
Has anyone got any ideas. I am fairly certain that the attachments that wont open are ones that are large. It seems that the device is forcing emails to be attachments that weren't attachments in the first place. For example when I opened an email this morning it was blank with an attachment but when I checked my laptop and went for the same email it was a text email with an excel file attached. I didn't know what was contained in the email at all though because Ihad only been faced with an attachment that wouldn't download and it was work so luckily I was still at home.
Has anyone any ideas. I am computer and MDA literate but when it comes to registry tweaks and cooking ROMS forget it - not my thing

help
Has no one any ideas on this one - it must be something simple surely.

I have the same problem with me HTC, on both wifi-gprs each time I click on the attachment to email. It reads "Attachment will download next time you connect" I can't work that out

I dont know...but maybe it could be related to memory...
If you are having this problem with "large" files or emails maybe they do not download becase there is not enought free memory for the file in your device...
Have you set the PPC to save attachments to sotrage card or they store in main memory??
has this happened when you have a lot of mails in your inbox or with very few??
I'm just guessing here but it could be a chance...
Regards;

HELP!!! why hd2 email can't see jpg format?

HELP!!! Why HD2 Email can't see jpg format..?

tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
Sorry but your question does not make sense. The HD2, like nearly all cameras, takes photos using the .jpg format and they work (as do other jpegs from other devices too, perfectly well. If you can see the photos that you have taken then you are looking at .jpg files in the built-in HTC album app.
Could you please explain more clearly what problem you have and you will get responses from others too I am sure.

tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
I regularly receive emails with jpeg attachments, and I view them without any problems.
What's your problem? Explain more and we can help

mines the same, just shows the red x in the corner of the box,
i think it must be somthing to do with security settings?

perhaps the original question is why the HD Sense email preview can't see html emails?
I get emails from dilbert.com that are html, when viewed in htc sense preview they are funny symbols, then when I click on the mail it goes into windows mail client and then I have to click to allow internet pictures. Perhaps this is what the original post was about?
P.S. any suggestions to make this easier for me would be good, like getting the mail client to remember the show internet pictures would be good.

You may have set e-mail with google sync (direct push) And I think that there is a problem with attachments. Despite google snyc I do not go (. Jpg, pdf, but example. Doc comes normally)
If we set the standard through the adoption of e-mail account with attachments is no problem
And so I think that google sync using a scheme that does not support a lot of attachments: (
Anyone knows solution to this problem?

IMAP email not downloading JPGs
I am having a very similar issue. I receive email via IMAP from a netaddress.com account. JPG attachment are simply not downloaded. they do not show, not even a placeholder in the message. I have set the phone to download full messages with all attachments - but no hint that a JPG is a attached to the message.
Any ideas?

Microsoft set the security on the Outlook client to not download embeded images in HTML mail.
Just open the mail up and click the download internet pictures option at the top of the mail and the images will be downloaded, and before you ask there is no-way (we have found) to disable this feature.

I have the same problem...
Both with google and imap, when I get mails with attachments I see the attachments, can click on them to download them, but then when clicking to open them I get a message saying "Unable to display document", even with simple JPGs. No way to open any image from the mail client, which is highly annoying. Anyone got an idea?
Embedded images don't work with google as mentioned, but they're fine on IMAP.

Similar problem
On my TP2 I have similar problem. In addition, when I save JPG attachment from message downloaded by IMAP account, it has zero size (0 b). Other attachments (e.g. BMP) are OK.

I have it too but it has to do something with Coreplayer of TCPMC (whatever it is called)
Coreplayer takes over all media systems when you install it. Normally i went to options and unchecked the JPEG box. But now even that does not help anymore.
So basiclly you have to change it somewhere in the options in your phone I just do not know where.

HELP!!! can't see jpg format from email attachment
On my HTC Touch HD I have the same problem.
On my IMAP account I can see a message with attachments. If they are jpg file type, after I mark and download them, they have zero size (0 b).
Other attachments (e.g. ZIP, CAB, etc) are OK.
Can anybody help us to solve this situation?

HTC HD2 File Encryption problem

I have connected my phone to a Exchange 2007 when I got it a few months ago and it has been fine. Found the registry key to disable the "Simple Pin" option as I found it a nuisance, but I couldn't find the registry to disable the "Encrypt the memory card" option.
Today my phone asked me for my Exchange password, which I typed in. I then took a picture and tried to send it but it wouldn't send. When I browsed my pictures folder on my memory card I couldn't open anything. Any videos or pictures or programs, when trying to open a picture it says "Unable to open this type of JPG file."
When I try to copy it off using ActiveSync it fails saying it cannot read it. Anything!!
I haven't updated the Firmware or installed any patches, in fact I haven't done anything do it for a while. It just happened out of the Blue.
How can I recover my documents?
Thanks

If you use Active Sync you can normally transfer the files to your desktop.

Attachment issue with HTC Mail and Exchange ActiveSync

Has anyone else noticed this and found a solution?
I setup HTC Mail to talk to my company's ActiveSync server. It downloads and sends emails just fine, however if an email contains an attachment, I can't retrieve the attachment.
At first I had it setup not to fetch attachments. The email would show there was an attachment with the proper file size, however when I would manually force the download everything comes back as 1kb and won't open.
I changed the setting to retrieve all attachments less than 500kb (which covers 90% of them) and they still won't download and open.
I'm trying out "Exchange" by TouchDown, but seem to be running into the same issue. Even if it worked, I really didn't want to have to use multiple email clients.
Does anyone know if this is resolved in Froyo?

bump
bump anyone?

I think it requires an SD card to be installed. Download refers to /sdcard folder

Hi
I'm having exactly the same problem as you but for the moment I've got no solution have you managed to resolve it ?
If so how?
Thanks